Holbrook Heating Inc
3140 Sweet Rd, Jamesville , NY 13078
Phone: 1800-540-1440



Holbrook Heating Inc - Our Reviews

Overall Rating

5198 star rating
(1051 Reviews)
Better Business Bureau
985 star rating (199 Reviews)
ReviewBuzz
1792 star rating (364 Reviews)
Google
1731 star rating (350 Reviews)
Facebook
660 star rating (132 Reviews)
Superpages
20 star rating (4 Reviews)
Citysearch
5 star rating (1 Reviews)
Porch
5 star rating (1 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Holbrook Heating Inc has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Daniel did a thorough job of cleaning and checking my furnace and AC. He answered my questions with in depth explanations and left everything in good order. I appreciated his courteous and friendly service.
Dan C.
04/26/19
 
Brandon came out and repair issues I had from installers, he was professional and informative to questions I had. Excellent.
Brandon D.
04/24/19
 
Very pleased with the service as usual. Michael L. was very personable. Thank you. ****** **
Michael L.
04/22/19
 
Very pleasant, efficient at his job, very professional,
Rich D.
04/22/19
 
Very thorough and professional;quite interesting to talk with. Informative and very helpful -improvements? Can’t think of any
Brandon D.
04/20/19
 
Kudos is in order
Fred M.
04/18/19
 
Joey was well informed, friendly and neat. He explained our issue thoroughly and provided advice. 5 star!!!
Joey B.
04/17/19
 
They were a great team. They explained exactly what they were going to do. Addressed any of our concerns. Cleaned up each day. Good service as always and that is why I chose them.
Rich W.
04/17/19
 
They were a great team. They explained exactly what they were going to do. Addressed any of our concerns. Cleaned up each day. Good service as always and that is why I chose them.
David N.
04/17/19
 
(no comment)
Nick C.
04/16/19
 
Very professional and knowledgeable. Would definitely recommend to a friend.
John I.
04/16/19
 
We scheduled a routine maintenance for our ********** ductless split system. Dan was the technician. He was polite, friendly, and set right out to get the job done. He took his time and did a very thorough job. We would highly recommend Dan and will ask for his service next year.
Dan C.
04/15/19
 
They provide prompt efficient service. The service man, Timothy, was knowledgeable and fixed the issue quickly. I highly recommend Holbrook Heating for all your HVAC needs.
Timothy A.
04/15/19
 
great job very knowledgeable
Brandon D.
04/14/19
 
Daniel Rivera is a very professional and courteous technician. He is efficient, on-time, explains what he is going to do and what has been done clearly, always cleans up and generally makes the whole process smooth. Keep this young man on staff!
Dan R.
04/12/19
 
John was super helpful and very knowledgeable in inspecting and advising what would be best in replacing my old heating/cooling system.
John I.
04/12/19
 
Ted was a very competent technician who listening to my concerns....well mannered and polite.
Ted S.
04/11/19
 
Great Products! Awesome Service! Michael Lindley is professional, knowlegable and helpful with many questions regarding our system!
Michael L.
04/11/19
 
I called your company yesterday and told them that My Service Tech was the very very best ever and thats the reason your company is a success.
Dan R.
04/10/19
 
Scott did a great job installing my new range gas line.
Scott C.
04/09/19
 
Great response, and friendly courteous service. Respectful of our home and property.
Brandon D.
04/09/19
 
A.J. responded quickly in response to a problem with our furnace. His work was thorough, efficient, and he took the time to explain his reasoning for correcting the situation. So far, all is well.
Aj C.
04/09/19
 
Michael Seaborgh arrived on time to his appointment to change the relay on my heating system. He was very dilligent and was able to explain the job and recomend different options to fix the zone heating.
Mike S.
04/08/19
 
Very good service as always! Polite, friendly and competent!
Eric L.
04/08/19
 
Very good service as always! Polite, friendly and competent!
Duston D.
04/08/19
 
Technician was friendly and knowledgeable. Worked quickly.
Brandon D.
04/08/19
 
No comments
Brandon D.
04/08/19
 
Holbrook Heating came to our rescue! Our furnace's inducer motor blew out late on Thursday night and we had a competitor come to service it mid-day Friday. The competitor told us they couldn't get the part until Monday or maybe Tuesday, and seemed to care less that we'd be without heat for several days...all while the tech behaved rather disrespectfully, even kicking our furnace with his boot at one point! Never having worked with Holbrook before, I took a chance and called their office to see if they had the part we were told we needed. The dispatcher took down our model details, and a few minutes later called me right back with a yes! A couple of hours later, and their techs had us back up and running. Our assigned techs, Dan Corrice and Mike Lindley, were both knowledgeable, friendly, and professional. They explained what they were doing every step of the way, and treated us and our home with the utmost of respect. What a difference working with Holbrook! Not only did they help us out in a bind, but the little things made a big impact, like calling when on their way, taking off their shoes at the door, and an attitude of helpfulness and compassion. They've earned a new customer, and we'll soon be having them back to prep our A/C for the summer season.
Dan C.
04/07/19
 
Helpful personable and professional
Brandon D.
04/05/19
 
Great Service and quick repair
Barney M.
04/04/19
 
He did a good job. He was knowledgeable, efficient, personable and answered our questions. Well done, Dan!
Dan C.
04/04/19
 
Great service. Kim was great to explain what I could do to maintain the heat pump throughout the year.
Kim D.
04/03/19
 
Brandon did a great job. We are very pleased and will follow-up if the mini-split upstairs does not shut off once it reaches the temperature selected on the remote.
Brandon D.
04/02/19
 
Professional, skilled service.
Jeff E.
04/01/19
 
Dustin was courteous, explained what he did and completed the job in a timely fashion.
Duston D.
03/29/19
 
Very personable and competent.
Rich D.
03/29/19
 
Sean is the BEST!! I appreciate his hard work, patience and perseverance with my heating system--and all my questions! More than once, he has gone above and beyond for me. Kudos to Sean, and to Holbrook for having him on your staff!
Brandon D.
03/27/19
 
I would recommend them, they were here fast and were helpful and courteous.
Andrew D.
03/26/19
 
Came out same day I called about our furnace not working. The tech was very pleasant and very efficient. We have used this company for many years and would never think about changing. Very nice employees.
Dustin S.
03/25/19
 
I called with an issue with my gas furnace. Company scheduled an appointment the same day. Technician was at my home by within a couple of hours. Brenden was nice and polite. He took care of the problem. He has exceptional work ethics. He was friendly and courteous. I would recommend him to anyone. Holbrook is the best!!
Brandon D.
03/22/19
 
John arrived on time for our appointment as scheduled the previous week with Holbrook Heating.John explained the efficiency of the Mitsubishi air conditioning cooling system to us vs central air.We were so impressed with his experience and knowledge of heating and cooling systems that we deceided to go with the Mitsubishi Air conditioning system. There was absolutely no pressure from John during and after his presentation.John provided the facts we needed to make our decision. We are not only a Home Depot consumer,we are a stock holder as well.We have always had a positive experience in dealing with Home Depot in remodeling & updating our home.
John I.
03/20/19
 
great team of workers! fast, neat and accommodating. Highly recommend.
Jade D.
03/20/19
 
Honest- knowledgeable and an excellent experience!
Duston D.
03/18/19
 
I had a great time they installed my AC quickly and showed me how to use the equipment They were very courteous and professional
Fred M.
03/18/19
 
no comment
Mike S.
03/16/19
 
Holbrook has been taking care of our heating need for over 30 years now and have always had very pleasant and knowledgeable people to work on our equipment.
Dan C.
03/16/19
 
NO COMMENT
Kyle V.
03/15/19
 
Daniel was a very professional and caring person when he stopped by my house to take a look at my heating duct issue. He was honest and sincere in helping me meet my objective. He stated he would have the office get back with me as soon as he did the write up on my work. He knew I had presented him with a complexed issues. I would not hesitate to have Daniel to come back to my home for additional work proposals. I have always had great service from the Holbrook team members.
Dan C.
03/07/19
 
Great service. Very professional
Dan C.
03/01/19
 
Dan did a wonderful job. I needed a repair and he was great at explaining the problem, the cost, and gave an accurate estimate of how long it would take. I highly recommend Holbrook, and would request Dan again if ever the chance.
Dan C.
02/27/19
 

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