Holbrook Heating Inc
3140 Sweet Rd, Jamesville , NY 13078
Phone: 1800-540-1440



Holbrook Heating Inc - Our Reviews

Overall Rating

5198 star rating
(1051 Reviews)
Better Business Bureau
985 star rating (199 Reviews)
ReviewBuzz
1792 star rating (364 Reviews)
Google
1731 star rating (350 Reviews)
Facebook
660 star rating (132 Reviews)
Superpages
20 star rating (4 Reviews)
Citysearch
5 star rating (1 Reviews)
Porch
5 star rating (1 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Holbrook Heating Inc has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Rich was very polite and did a great job!
Rich D.
05/25/19
 
Communication with the office was easy and they were professional. Rich Davis cleaned my central air and prompt and able to tell me the condition of the unit. I will use him again next year.
Rich D.
05/24/19
 
Great service
Duston D.
05/24/19
 
Great customer service. The guys doing the installation were fantastic. Very courteous, respectful of the house, efficient, and did a great job!
Danny L.
05/23/19
 
Extremely professional and helpful.
Tim B.
05/23/19
 
Ted was professional, thorough, and a down right pleasant person during the annual service call to keep my heat pump and air handlers running at peak performance for the upcoming season. Thanks again!
Ted S.
05/22/19
 
No comments
Rich D.
05/22/19
 
custumer service is quick and responding technitions are helpful and knowlegeable.
Nick C.
05/22/19
 
Barney was incredibly helpful in diagnosing our AC unit and walking through the best options for us. After receiving an outrageous quote to replace our AC unit(and furnace which didn't need to be replaced immediately) from another vendor, we knew we needed a second opinion. Because of Barney's experience and his honest opinion, we are now moving forward with our business with Holbrook Heating.
Barney M.
05/22/19
 
no comment
Brandon D.
05/22/19
 
Great Job. Very professional and knowledgeable. Called before he arrived and arrived on time. Left everything clean, neat and as they were. Didn't rush it and explained everything I asked about. Thanks
Mike S.
05/21/19
 
I called a day ago with a question regarding a Mitsubishi unit. I was previously scheduled for service on 6/6. I received a call back this a m stating that they could fit me in today for a service call. Technician Tim arrived on time and did a fabulous job. Very pleasant and knowledgeable. What a customer service pleasure. Kudos Holbrook and Tim.
Tim B.
05/21/19
 
no comment
Tim B.
05/21/19
 
Their professionalism, pricing, customer service and personable technicians.
Rich D.
05/21/19
 
Eric was very timely for his appointment and very knowledgeable of the problems associated with our unit. He gave me options and helped me decide the best course of action. Holbrook is always my first choice for Heating and A/C servicing and installation.
Eric L.
05/21/19
 
Great Job. Very professional and knowledgeable. Called before he arrived and arrived on time. Left everything clean, neat and as they were. Didn't rush it and explained everything I asked about. Thanks Morris
Dan C.
05/21/19
 
No comments
Brandon D.
05/20/19
 
The representative was professional and courteous and extremely helpful, hope the rest of the job goes as well
John I.
05/17/19
 
Eric always does a great job.
Dan C.
05/16/19
 
Fast service. Installer Reese was excellent. Very knowledgeable and courteous. Very nice job.
Reise A.
05/16/19
 
I wish to thank your company, the lady that set up my appointment, confirmed it and called early on the day to tell me the technician was on his way. My appointment was for 9am and at 9am he arrived. He introduced himself. He was very friendly, polite, courteous, clean, and professional. Again I want to thank you and also let you know I recommended you to my neighbor who ask about your company.
Dan R.
05/15/19
 
Knowledgeable, experienced, polite and good at problem solving.
Dan R.
05/15/19
 
Knowledgeable, experienced, polite and good at problem solving.
Mike S.
05/15/19
 
I had an emergency regarding my furnace and they came within 2 hours.
Timothy A.
05/14/19
 
Dustin returned to my home yesterday to corrected a badly flair fitting on an oil pump. It took him no time at all to assess the situation and correct it. He is a KEEPER. JIM
Duston D.
05/14/19
 
Kyle was professional and got the job done in a timely manner. I have no complaints and would use Holbrook Heating again.
Kyle V.
05/14/19
 
Tim again did the work professionally--He has done work for us prior. We would be pleased to have him on future appointments
Tim B.
05/14/19
 
No Comment
Mike S.
05/14/19
 
Rich Davis of Holbrook Heating & Air Conditioning was prompt, friendly and a did a fantastic job servicing our AC system for the summer. And our German Shepherd loved him. We will be requesting Rich for all our service calls.
Rich D.
05/14/19
 
the technician was spot on with the repair. i feel with confidence that the repair was complete and we will enjoy comfortable cool days in our home throughout the coming warm days of summer and many years of trouble free use.
Ted S.
05/11/19
 
I have to say that I had a very good experience with the supervisor he was very gracious he also was very prompt Ready to answer any questions or concerns that I May have I would be for this company to anyone and everyone that I know at any given time the job Hollbrook
Danny L.
05/10/19
 
Rich did a nice job checking out our ac unit, both inside and out. He was unbelievably fast in the attic inspecting the fan and filter and drain lines. Then he did a very thorough service outside on the compressor. We like Rich’s skill level, his pleasant manner, and his interest in his customers.
Rich D.
05/08/19
 
Great service and excellent technician.
Dan R.
05/07/19
 
No comments
Paul B.
05/06/19
 
Nick C. was right on time, efficient and informative.
Nick C.
05/06/19
 
Rich was veery personable and efficient. He was knowledgeable regarding both the furnace and air conditioning units. Cleanup was very neat and his responses to questions were clear.
Rich D.
05/06/19
 
Tim was very professional and personable. He was knowledgeable and explained what was going on and performed his work thoroughly and expertly. A very good experience.
Tim B.
05/03/19
 
Fast and efficient.
Dan C.
05/02/19
 
Dustin and Cole did a great job installing the new furnance and air conditioner. They removed the old units and took them away. They explained what they were doing and how the two new units operated. Cole came back on the second day to finish up. I would give them five stars and recommend them to other people.
Duston D.
05/01/19
 
We have always been happy with Holbrook Heating services. AJ was friendly and very helpful.
Aj C.
04/30/19
 
Great job appreciate him coming up on a Sunday nite so we could have heat in our home after being away for a number of days
Paul B.
04/30/19
 
Another GREAT job done by Joey! Unless he is unavailable and it is an absolute emergency, I won't use anyone else. Very kind,professional ( to say the least) and he knows his stuff. I HIGHLY recommend! I will also say as far as the company themselves, also very helpful,kind, and professional. Right on top of everything. Very pleased with all of my business I have done with them and will always be a repeat customer!
Joey B.
04/29/19
 
Everyone of the technicians that have been sent to my mothers house to work on her furnace have been friendly and very knowledgeable. Thanks for all the hard work you have done to keep my mother warm.
Brandon D.
04/28/19
 
Brandon as always does an excellent job cleaning and servicing my furnace and a/c. Always professional and polite. Would highly recommend Holbrook for all your heating and cooling needs.
Brandon D.
04/27/19
 
Was very impressed with nick's professionalism. His knowledge of the system was impressive. Looking forward to his return with ordered parts to complete job.
Nick C.
04/27/19
 
Rich did a great job. Polite, friendly and professional, he completed the job quickly, explained the process clearly, and provided helpful advice on additional propane based appliances I am considering.
Rich D.
04/27/19
 
Eric is an asset to your company. Very courteous, knowledgeable and explained everything to me. Very pleasant young man.
Eric L.
04/27/19
 
John was a perfect professional. It was a pleasure having him in our home. We look forward to working with Holbrook on updating our household's AC and heating.
John B.
04/27/19
 
Dan C.
Dan C.
04/26/19
 
Kyle was courteous and knowledgeable. He went above the standard service call, and he helped me to understand more about my HVAC system.
Kyle V.
04/26/19
 

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