Holbrook Heating Inc
3140 Sweet Rd, Jamesville , NY 13078
Phone: 1800-540-1440



Holbrook Heating Inc - Our Reviews

Overall Rating

5198 star rating
(1051 Reviews)
Better Business Bureau
985 star rating (199 Reviews)
ReviewBuzz
1792 star rating (364 Reviews)
Google
1731 star rating (350 Reviews)
Facebook
660 star rating (132 Reviews)
Superpages
20 star rating (4 Reviews)
Citysearch
5 star rating (1 Reviews)
Porch
5 star rating (1 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Holbrook Heating Inc has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Timothy A. was excellent! I wanted a second opinion about a pair of Mitsubishi wall units I own and he was so knowledgable that I'd want him first in the future. Just a great guy with a wealth of experience, the kind of expert you want, definitely an A . Thanks Timothy A.!!!
Timothy A.
07/10/19
 
Cody was professional and friendly. Holbrook service has always been great.
Cody P.
07/10/19
 
Michael L was the tech. He showed up on a 90 degree day,because my air cond. was not working. he found the problem went and got the part that needed to be replaced, fixed it and the cond. started working. He went way beyond the call of duty because he knew that it was getting very warm in the house, and I have an 89 year mother in law who is handy cap, Mike really understood the situation thank you Mike and thank you Holbrook,Nola
Michael L.
07/10/19
 
Nick did our annual maintenance for both heating and cooling equipment - advised me of the current conditions of the unit after the maintenance. Love his professionalism and courtesy, and of all his team mates.
Nick C.
07/09/19
 
Gregg arrived promptly at 8:00 a.m. and worked quietly and diligently for just under two hours. It was a treat not to have to deal with interruptions. We would be pleased having him answer any service needs we may encounter in the future. **** and **** ****
Gregg C.
07/09/19
 
Today was our yearly preventive maintenance appointment to clean and check our 3 Mitsubishi A/C units. Steve Peron was our technician. He was very professional and competent. we have always had good service with Holbrook Heating.
Rolland B.
07/08/19
 
Review Date: Jul 08 2019 3:53 pm Customer Name: Cagwin Dorward Employee Name: JON M. Review Site (click to view): Better Business
Rich D.
07/08/19
 
Very satisfied with Kyle. Very professional and knowledgeable.
Kyle V.
07/05/19
 
No comment
Nick C.
07/05/19
 
Great job with installation and finished on time!
Steve K.
07/05/19
 
Great job with installation and finished on time!
David N.
07/05/19
 
Excellent Service and response time. Joe Becker is my go to guy. Always does a great job!
Joey B.
07/05/19
 
Came early, fast diagnosis, fast repair, reasonable cost. Outstanding!
Kyle M.
07/04/19
 
No comment
Eric L.
07/04/19
 
great job and very informative too
Eric L.
07/02/19
 
No comment
Mike S.
07/02/19
 
Holbrook Heating came to measure for a air conditioner for my apartment the Technician who came was Dan. Dan was very professional and explained everything in detail to me. Dan renewed my faith in good customer service. It seems to be a lost art theses days. Thank you Holbrook Heating and Dan.
Barney M.
07/02/19
 
Service is exceptional. Daniel Corrice was very good at his job .He was friendly and knowledgeable. he answered all questions asked.
Dan C.
07/01/19
 
No comment
Eric L.
07/01/19
 
Jade and Vinny were not only very professional but were courteous and respectful they were very patient with us and answered all of our questions and we're just two nice individuals who did an extremely great job under adverse conditions. I highly recommend both your company and these two individuals yo anyone who need your kind of service. Again thank Jade and Vinny for the great job they did
Jade D.
06/29/19
 
Great job... friendly and very efficient and knowledgeable
Dan C.
06/29/19
 
Greg was punctual, professional and friendly. He serviced our air conditioning unit quickly and answered questions we posed regarding the operation of the equipment. Thank you.
Gregg C.
06/28/19
 
Holbrook Heating came to measure for a air conditioner for my apartment the Technician who came was Dan. Dan was very professional and explained everything in detail to me. Dan renewed my faith in good customer service. It seems to be a lost art theses days. Thank you Holbrook Heating and Dan.
Dan C.
06/28/19
 
Great job. Late but called. Much appreciated. Professional. Friendly
Dan C.
06/28/19
 
We had Scott as our Licensed Technician today, 6/28/19. He was very professional, knowledgeable, and friendly. He handled all the work with a smile, and was not phased by some of the surprises that reared their ulgy heads. He was GREAT, and I and my fiance highly recommend him. He alleviated all of our concerns. He explained what was happening and how he would correct it, and he did. Exceptional job. One of the BEST!!!! Thank you so much Scott. Regards, Mary E. Franklin
Scott R.
06/28/19
 
Very pleasant and respectful person, did a great job with our furnace cleaning and making sure we understood everything.
Rolland B.
06/28/19
 
We are very satisfied with all of the services from Holbrook. We will recommend them to our friends and family.
Eric L.
06/28/19
 
Michael Seaborg Very professional took care of the problem. Made sure everything was working before he left
Mike S.
06/28/19
 
Sean was very pleasant, and knowledgeable....we learned a lot about our A/C unit during his visit. Even though it was a very HOT day, especially in our attic, we joked; and made his visit a very favorable one. Recommend Holbrook to anyone need A/C service!
Brandon D.
06/28/19
 
Tim was very patient and professional . He took care of the service and would definitely recommend him to anyone .
Tim B.
06/27/19
 
These guys were on time and did a great job I am very happy with their work I would absolutely recommend
Reise A.
06/27/19
 
Courteous and professional service as always! Keeps us cool in the summer and warm every other time!
Rolland B.
06/27/19
 
Holbrook called to inform me that the technician was on his way. He arrived in the specified time-frame. He was polite and friendly. He got to work without fuss. He reviewed his work at conclusion and made sure my questions were answered. Smiley face emoji.
Michael L.
06/27/19
 
Good work friendly guy
Dan C.
06/27/19
 
No Comment
Scott R.
06/27/19
 
I’ve been having Holbrook service and repair and replace the heating and a/c equipment in my home for years. They are prompt and fair. Everyone of their representatives are professional, courteous, and knowledgeable. I would not hesitate to recommend them.
Rich D.
06/26/19
 
Steve was very intuitive. He noticed that our house was stuffy and asked, "Are you afraid of the remote?" My husband said no, and I said yes. Steve then explained the system to us more clearly than anyone had done in the past. Can we request him for next year's checkup?
Rich D.
06/26/19
 
They were very understanding about the problem and help in many ways to save us money on the number of times they had to come out. The technician Barney was very polite and knowledgeable of his job.
Barney M.
06/26/19
 
Reese and his assistant were professional and polite. They worked well together and efficiently removed my old A/C air handler and unit with the utmost of ease. The new units were installed and ready to be used in a very timely manner.
Reise A.
06/26/19
 
Nice job. Fast, courteous and pleasant young man.
Dustin S.
06/25/19
 
Steve did an excellent job-very professional
Rolland B.
06/24/19
 
Rich was prompt, pleasant and informative throughout the entire maintenance service. I have been pleased with the pleasant, professionalism of all Holbrook Heating staff that I have encountered.
Rich D.
06/24/19
 
Valve replacements of AC done with new tool went well - service done in 20 minutes as promised - quick - accurate - On-Time and friendly, helpful and supportive services - a Return of this service person would always be welcomed to a Job Well Done!
Dustin S.
06/22/19
 
Dan at Holbrook is great very professonal, does a really good job,
Dan R.
06/21/19
 
Great tech. Very personable and very knowledgeable
Barney M.
06/20/19
 
Dustin D. was courteous and kept us updated on his progress as he worked on installing a new hot water heater and he resolved a problem with our air conditioning unit.
Rolland B.
06/20/19
 
Dan C. came to do an annual check up on our AC units and all was OK. He was extremely pofessional, pleasant, knowledgable and helpful. He made sure that we knew exatly how to operate the units and offered suggestions on the settings! Terrific rep for Holbrook.
Dan C.
06/20/19
 
Excellent service and knowledgeable technicians. Highly recommend Mike Seaborg specifically!
Mike S.
06/19/19
 
From the initial call until the technician showed up. The experience is top of the line. The only problem here is the person that showed up wasn’t the one listed on here for the review. The technician that came to my house was friendly, knowledgeable, and professional. As a matter of fact, I wanted him to work for me.....☝
Brandon D.
06/19/19
 
Kyle M. was terrific. He was very thorough and got to the bottom of our issue. Very pleased with the service Kyle provided.
Kyle M.
06/18/19
 

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