Holbrook Heating Inc
3140 Sweet Rd, Jamesville , NY 13078
Phone: 1800-540-1440



Holbrook Heating Inc - Our Reviews

Overall Rating

5198 star rating
(1051 Reviews)
Better Business Bureau
985 star rating (199 Reviews)
ReviewBuzz
1792 star rating (364 Reviews)
Google
1731 star rating (350 Reviews)
Facebook
660 star rating (132 Reviews)
Superpages
20 star rating (4 Reviews)
Citysearch
5 star rating (1 Reviews)
Porch
5 star rating (1 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Holbrook Heating Inc has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


no comment
Barney M.
08/21/19
 
I had a needle in a haystack problem in my AC system. After spending 45minutes in my 120 degree attic, he found it. He is a knowledgeable man and an asset to your company.
Ted S.
08/21/19
 
Personable, safe and meticulous. Like getting called with estimate when they will arrive.
Timothy A.
08/19/19
 
Scott was very professional and knowledgeable. He explained things that I had questions on and did a great job with the task at hand. He provided advice on what to do next depending on what happens. I highly recommend Holbrook Heating!!
Scott C.
08/19/19
 
Same day service. Very polite technician. He explained everything to me and showed me what the problem was. He fixed the problem and what initially caused the problem. Very happy!
Scott C.
08/17/19
 
Jade, Aly, Vinny, Chris and Phil did a neat and very professional job. They came very prepared and knowledgeable of the job at hand. Thanks guys see you at my next house!
Aly S.
08/16/19
 
Cody P did a thorough job, was very efficient and explained the condition of the equipment. Very good job!
Cody P.
08/15/19
 
No comment
Phil H.
08/15/19
 
The guys who serviced us were very nice. They did a good job and cleaned up after they were done. They worked well together and seemed to enjoy what they were doing, even when they worked overtime to get the job done. I highly recommend Holbrook for your next job.
Cole D.
08/15/19
 
Thank you for your great service today
Dan C.
08/14/19
 
Jade, Aly, Vinny, Chris and Phil did a neat and very professional job. They came very prepared and knowledgeable of the job at hand. Thanks guys see you at my next house!
Jade D.
08/14/19
 
No comment
Aly S.
08/14/19
 
They are friendly and helpful. Very professional. They did great job. Nice and clean. They explained everything to me. I really appreciate it. Thanks you very much.
Rich W.
08/13/19
 
No comment
Kyle M.
08/13/19
 
Holbrook has responded quickly and professionally each time I needed service.
Ted S.
08/13/19
 
Dan was very professional, knowledgeable, efficient and personable. He performed excellent service, explained our options for an aging system, and generally went above and beyond to provide us with all the information and suggestions we needed. I would highly recommend him to anyone requiring maintenance and/or service on their HVAC system.
Dan C.
08/12/19
 
This installer for my furnace and air conditioning was knowledgeable, professional and informative. He answered my questions and was very diligent about cleaning up the area before he left. He was very personable and easy to talk/question about the installation. I would recommend him for anyone needing these services.
Steve K.
08/10/19
 
Michael Seaborg was terrific. Extremely nice, very patient, very skillful and so informative and helpful.
Mike S.
08/10/19
 
Michael Seaborg was terrific. Extremely nice, very patient, very skillful and so informative and helpful.
Mike S.
08/10/19
 
The technician did a very good job, and answered all my questions in non-tech language so I understood. He even wore covers over his shoes so as not to bring dirt into the house.
Dan R.
08/10/19
 
Excellent place to do business. From the office staff, sales people to the techs - all professional, explain what they are going to do before work is started. Price quotes right on the money! I would highly recommend Holbrook Heating!
Cody P.
08/09/19
 
Mike was great! He made observations and suggestions about our Mitsubishi Units during his maintenance call that were extremely helpful. When he was finished our units were running just like when they were newly installed. He was professional, polite, knowledgeable and yet very personable. Thanks again Mike.
Michael L.
08/09/19
 
Mike was great! He made observations and suggestions about our Mitsubishi Units during his maintenance call that were extremely helpful. When he was finished our units were running just like when they were newly installed. He was professional, polite, knowledgeable and yet very personable. Thanks again Mike.
Michael L.
08/09/19
 
Trina was very pleasant and knowledgeable. She went right to work and worked neatly and cleanly, which I really appreciate. My only problem is with her company vehicle - tires that were "illegal" as they wouldn't stop someone from hydroplaning and the left front tire had cords showing! We were really worried that she would make it back to home base with that vehicle - not safe for her OR other drivers on the road. Please take care of that vehicle and don't let another worker take it out until new tires are put on!
Katrina B.
08/08/19
 
Very knowledgeable and willing to answer questions.
Bobb B.
08/08/19
 
The Technician, Dan, was very helpful in resolving the issue with my main unit. Was also very helpful for hints given on the overall running of the system. He was very personable and represented Holbrook Heating in a very positive way.
Dan C.
08/07/19
 
Technicians did a very thorough job, as usual. Have been using Holbrook Heating for about 25 years now, and their technicians are always very professional, friendly, and very well trained.
Dan C.
08/07/19
 
Tim and Travis were amazing. They were polite, helpful, patient, and knowledgeable. They kept me smiling. I called Hannah in the office to praise them. I'd recommend Holbrook any time ******* ******* **
Tim C.
08/07/19
 
Robert Band was very professional, friendly & knowledgeable.
Bobb B.
08/07/19
 
Dan did an excellent job. Very efficient. Was able to answer any questions I had. He is very focused and does not waste time. The results of his work were excellent.
Dan C.
08/07/19
 
No Comment
Kyle M.
08/06/19
 
Kyle was great. He identified the issue and fixed it very quickly. He also arrived on time, which is always appreciated.
Kyle M.
08/06/19
 
Mr. Bull was courteous and efficient.
Tim B.
08/05/19
 
no comment
Dan R.
08/05/19
 
Excellent work ethic, respectful, friendly, timely, professional and helpful. He explained everything as he worked. He also took the time to explain some features about our unit, which was not explained to us when we first purchased it. We really appreciate the hard word and dedication we received. Thank you!!
Timothy A.
08/05/19
 
Cody was courteous and professional. It was a preventive maintenance call but he found a problem and even though he had to go pick up the part he fixed it very quickly.
Cody P.
08/05/19
 
I am looking forward to my home central air conditioning from Holbrook Heating, Inc. John was very knowledgeable and helpful in making sure that we had the right fit for our home.
John I.
08/02/19
 
Very good and professional
Dan C.
08/02/19
 
Service was great, questions were answered professionally and easy to understand, tech was knowledgeable and friendly. Michel L. was very polite respectful and helpful.
Rich D.
08/02/19
 
Professional and courteous and through the best
Dustin S.
08/02/19
 
These two gentlemen showed up and did a fantastic job they should get a raise,I'm just saying
Dustin S.
08/02/19
 
Your tech, Trina, was on time and arrived with everything she needed to complete the job. Her attitude was professional and polite. We would have her come back any time.
Katrina B.
08/02/19
 
On time, fast and friendly.
Dan R.
08/02/19
 
No comment
Mike S.
08/02/19
 
My experience with Holbrook is always absolutely fantastic. The techs are friendly and the service is fast and reasonably priced. I am glad to have such a reliable, fantastic company to work with for my HVAC needs!
Michael L.
08/01/19
 
On time Friendly Efficient
Tim B.
08/01/19
 
It was a pleasure to have Dan do the necessary work today to get my A/C back up and running at peak performance. The first thing he did was introduce himself with a smile and ask if I would like him to remove his shoes, I appreciate that. He spoke of how much he enjoys working for Holbrook. That really showed in his work. He quickly found what was causing the leaking on my basement floor. He explained the advantages and benefits of buying a new condensation pump but let me know I could keep the current one hooked up but it could go down at any time, I bought the new unit which he quickly installed. He took the time to show me how it worked so I wouldn't have any questions after he left. Dan also sold me on the benefit of annual maintenance on both my Lennox furnace and A/C units. As soon as he left I immediately called his inside partner Stacy, who he spoke very highly of and scheduled him to come back again this year before the snow flies and do just that. It's nice to do business with people like Dan and Stacy that provide exceptional customer service which is so hard to find nowadays. I will recommend Holbrook heating to my friends and family in the future. Thanks for taking care of me today.
Dan C.
07/31/19
 
Knowledgeable, very helpful, and most professional. Nice Job, highly recommend.
Kyle V.
07/31/19
 
Gregg did a nice job at the house. I was very pleased with his work and professionalism.
Gregg C.
07/31/19
 
Very friendly people. Dan C was extremely efficient and thorough. Holbrook is our go-to for HVAC maintenance and service.
Dan C.
07/31/19
 

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