Holbrook Heating Inc - Our Reviews
* Total number of reviews and star-ratings are based on
data collected during the time period Holbrook Heating Inc has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
Tim did a great job. Very good work. Timothy A. 06/18/19 |
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They were quick to respond for service and repaired the problem. Timothy A. 06/18/19 |
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Dan was very thorough and professional. He explained all that he was going to do and did so efficiently and completely. Dan C. 06/18/19 |
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Michael is an excellent technician and communicates clearly. Very polite and thoughtful. He had someone with him who he was teaching and I could hear he was very patient and informative. Never demeaning when making corrections. An excellent teacher. A job well done! Michael L. 06/18/19 |
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This company was recommended by **** ***** as one of their representatives for Heating & AC work. Their technician, Dan R***** did an excellent job in servicing my AC. He was personable and took the time to explain the condition of the unit what work he planned on doing and what I should do to keep the unit in good running order. Upon completion of his work he went over the bill to explain any question I had. I will highly recommend Holbrook Heating Inc. to my family and friends and contact them this fall to service my furnace. Dan R. 06/18/19 |
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Greg was great today in cleaning our ********** A/C system... **** Gregg C. 06/17/19 |
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Michael Lindley has been to the house twice now to service my a/c unit and furnace. Both times he was thorough, patient with my questions, and kind. I highly recommend Holbrook and michael in particular thank you Michael L. 06/13/19 |
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Steve was very professional and courteous. He assisted Kieth in a vey professional manner. Installation was done very satisfactory. Steve K. 06/13/19 |
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Kieth was very professional and courteous. Installation was very satisfactory. Keith F. 06/13/19 |
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They came to install an air handler in our attic so we could finally have central air conditioning. The installers were very attentive to where I wanted everything to go and worked to minimally disrupt our household. They were careful about protecting our furnishings and cleaned up as they went. The total installation was very well done by a very courteous crew. I would have no problem with recommending them and was happy to have them do the job. Joey B. 06/13/19 |
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Timely response, expert diagnosis, professional treatment, and fair pricing. You can't go wrong with Holbrook Heating. Joey B. 06/13/19 |
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Friendly and professional. Completed preventive maintenance on furnace and a/c quickly. Found and repaired wire damaged by mice on outside a/c unit. Rich D. 06/13/19 |
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Critter guard placed over pvc pipes openings to the exterior. Rich D. 06/12/19 |
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Technician was very courteous, neat, and the job was done quickly and professionally. Tim B. 06/12/19 |
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Professionalism, Friendly, Polite and a fair price Dan C. 06/12/19 |
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Dustin did and exceptional job. Very neat and very clean. The replacement water heater is working grand. Duston D. 06/12/19 |
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Dan C. And Trina. Very capable. Friendly. Fixed the problem fast. Really great. Dan C. 06/11/19 |
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My technician Mike was outstanding. He took the time to diagnose my system and provided me with a very clear and honest assessment of what the issues were. I had to have him come back to do the work because he needed a specific part. Mike returned the next afternoon and completed the work in about an hour. Fantastic service and communication. Mike is a very knowledgeable and friendly technician. Thanks for solving the issues! Mike S. 06/11/19 |
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Dustin was very good he told me the truth about my air conditioner. I had been told before that it was on it's last legs, but he was able to get to recharge with coolant. Air conditioner for the whole house is still working. Great job. Dustin S. 06/11/19 |
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Again, Holbrook fixed my issue quickly and explained every step. Kyle V. has been to my home on a previous service and as usual was very professional. Kyle V. 06/11/19 |
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We always have great service from Holbrook. A lot of the service people don't like going in our crawl space and verbally make it known via phone, but over all we like Holbrook's professionalism. Dan C. 06/10/19 |
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no comment Scott C. 06/10/19 |
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Rich just completed pm on our furnace/ac unit. I am so pleased! He's polite, friendly and professional! I am so glad that years ago we chose Holbrook!! From the office group on, I've never been disappointed! Please put Rich on our account for future services! BTW, our dogs love him!! Think they would have gone with him! Keep up the great service, Holbrook! Your employees are the best! Rich D. 06/10/19 |
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Keith and Travis were wonderful! Thank you to Holbrook Heating & Air Conditioning for installing our new AC unit! Keith F. 06/07/19 |
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This young man came out to our house late on the Sunday of Memorial Day weekend. He was polite, attentive to our needs and knowledgeable about the system. It was pouring rain yet he checked the outside unit and the attic until he located the problem. There had been severe weather and it was not the best time to have to drive to a customer. He spent a few hours at ourhouse getting the system up and running. Jade D. 06/06/19 |
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I'm very satisfied with the unit I purchased. The technicians, Andrew Imperati and Brian England, were knowledgeable and professional. Andrew I. 06/06/19 |
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No comments John B. 06/05/19 |
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No comments Nick C. 06/05/19 |
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Rich did an excellent job! I want to schedule my fall maintenance on my boiler, before the winter, and I would appreciate if Rich could do that job, too. Rich D. 06/05/19 |
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I have been very pleased with the service that Holbrook Heating Inc has given us since they installed our new AC system 2 years ago. The service people have been polite, knowledgeable and perform their checks of our system in a professional and thorough manner. I highly recommend Holbrook Heating Inc to anyone contemplating installation of any heating or cooling system for their home. ******* ****** Ballston Spa, NY Brandon D. 06/04/19 |
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No comments Nick C. 06/03/19 |
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My service tech was Timothy A. He was very professional and took the time to explain questions that I had. He found the problem why my A/C unit was not cooling. I highly recommend Timothy at Holbrook. Timothy A. 06/03/19 |
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Yet another satisfied appointment from Holbrook! The technician, Eric, was very professional and did a wonderful job with his work. He was on time and took the time afterwards to explain everything he did and some things to look out for based on the age of my system. Eric L. 06/03/19 |
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Arrived on time, Analysed the issue, proposed a solution. Very professional and friendly. Excellent Customer Service Mike S. 06/03/19 |
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Dan was very personable, informative and courteous. He explained everything in detail. I got an education. He's as asset to your company and he has the "right stuff" for working with customers. He gets 5 stars - without a doubt. Dan R. 06/01/19 |
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Scott was very pleasant, efficient and knowledgeable. Scott C. 06/01/19 |
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5stars all the way. Very helpful person. Kudo to Dan. Dan R. 06/01/19 |
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I definitely want to take the time to post this review. John came to the house and he was very polite and understanding about my needs. He explained all the details how the installation and process was going to be. I would definitely recommend Holbrook Heating to anyone looking to install central air conditioning. John was outstanding in explaining all I needed to know. Keep up the excellent customer service. Thank you. John B. 05/31/19 |
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Installation was on schedule and went smoothly. Phil was very kind in explaining operation and sharing tips for my individual needs. Phil H. 05/31/19 |
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Very professional, punctual and courteous. Danny L. 05/30/19 |
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Barney M***** and his aide are excellent at what they do! Thank You Holbrook! Barney M. 05/30/19 |
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no comment Phil H. 05/30/19 |
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Excellent customer service from the initial phone call to technician’s wrap-up. They made time for me the same day! Dustin was on time, professional, knowledgeable, and courteous. He explained the work to me in terms I could understand. It took him less time than expected to fix, and he told me next parts that I should expect to replace. Dustin S. 05/30/19 |
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Prompt arrival as scheduled..Professional/knowledgeable and courteous service rep..Yearly inspection/cleaning and testing of furnace and a/c were completed in a timely manner..Highly recommend this company Michael L. 05/29/19 |
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Ted did an excellent service job today on our a/c unit. He was very knowledgeable of the equipment he serviced today. Ted S. 05/29/19 |
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courteous, knowledgeable, respectful and helpful. Made the installation process go without stress and anxiety. Very helpful and patient explaining the operation of my Mitsubishi Split AC unit. Keith F. 05/29/19 |
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Excellent service. Scott Campbell did a great job. Scott C. 05/29/19 |
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Dan did an awesome job I would give him a 5 all the way around. Thank you for everything Dan C. 05/28/19 |
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Excellent worker Ted S. 05/25/19 |
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Kyle is an excellent Service Pro, as were others of your staff including Stacey. You helped me make a difficult decision, and look forward to it's installation. Kevin H. Kyle V. 05/25/19 |
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