Holbrook Heating Inc - Our Reviews
Overall Rating
(1051 Reviews)
(199 Reviews)
(364 Reviews)
(350 Reviews)
(132 Reviews)
(4 Reviews)
(1 Reviews)
(1 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Holbrook Heating Inc has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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No Comment David P. 09/18/19 |
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Very professional quick and reasonable Barney M. 09/18/19 |
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Very professional quick and reasonable Barney M. 09/18/19 |
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We started with this company because of Ted and have been very happy with the service. We get reminder calls and scheduling is easy. The employees are friendly and professional. Ted S. 09/17/19 |
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We rec’d notice before the technician arrived. Thank you. Husband was extremely pleased with the service provided. We feel strongly that blocks are a temporary fix & that a cement slab would be a good option to provide homeowners on the initial install. Would save the need & expense to call for service to replace blocks, or move the unit to be more stable. Brandon D. 09/17/19 |
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Yesterday's visit with the above Holbrook employee left me reconsidering the value of man on this planet. Exceptional performance and attention to detail were his bye word.
Alan C. Salzman, 585-377-3213 Timothy A. 09/17/19 |
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David was a hard worker . He worked quickly and efficiently and did a lor of work In a short time. And compared to other furnace repair people he was dead honest and never pushed anything. Five stars for David!!!! David P. 09/14/19 |
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Dave is an excellent service technician. Very thorough and explained everything very clearly. He does a nice job. David P. 09/13/19 |
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No comment Timothy A. 09/13/19 |
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You should have everyone of your service techs like Mike. He did a great and professional job. Mike S. 09/13/19 |
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Great customer service, unfortunately my house had a lot of hiccups but Holbrook was there all the way. Mike and all of the technicians were really great. Mike S. 09/13/19 |
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Joey did an excellent job !! Knows his stuff Joey B. 09/13/19 |
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Very professional team! Great work with the installation of a new central air system! Would definitely hire again. Joey B. 09/12/19 |
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The service technician, Dave, was punctual, polite, and very educational. I had a problem with a component of my HVAC system. The problem was explained in detail, which I much appreciated. All my questions were answered satisfactorily. I will continue to obtain services through Holbrook Heating David P. 09/11/19 |
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No comment Gregg C. 09/10/19 |
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Katrina Bowers, Holbrook heating Technician was very proficient and polite during the recent service appt. I would rate her as excellent in her capacity as a heating and cooling technician. Katrina B. 09/09/19 |
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punctual, professional Dan C. 09/08/19 |
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The crew was very professional, Both installers of my A/C unit were courtesy and polite, The installation was done efficiently, the placement of the unit was done neatly and placed according to our plan. They explained the unit's operational features and answered all my questions. Very good job. Would certainly recommend Holbrook to my friends. Rich W. 09/07/19 |
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Knew his stuff asked for him to finish repair Joey B. 09/07/19 |
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Owen and Steve were excellent representatives of your company. Knowledgeable, pleasant, willing to go the extra mile, answered my questions and both of them were all around good people. Thanks to both of them for a job well done. Owen G. 09/06/19 |
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John was very professional, helpful and very, very patient with an elderly man with health issues and a language barriers. Took extra time to explain things so the owner could understand the options available and worked up a reasonable plan for replacing the HVAC system. I was witness of his conscientious handling and I appreciate very much what he has done for this family. Thank you John!! John I. 09/05/19 |
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Ted saved the day again for me. A nice gentleman and an asset to your company!!! Ted S. 09/05/19 |
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work was done efficiently and neatly.
and the system works Keith F. 09/05/19 |
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I have been using Holbrook Heating and Air for 5 years. They do exceptional work and maintain our home for all seasons. Scott is professional and extremely knowledgeable about ductless units and boiler with radiate heating.
Thank you Holbrook Scott C. 09/05/19 |
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The guy we had explained everything he was doing and asked if we had any questions. We want to have him back in the future when we need service. I want to thank Mike L. for his friendly service. You were great thanks again. Michael L. 09/05/19 |
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excellent service, very polite and informative Dan C. 09/05/19 |
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Excellent Service!! Gregg C. 09/04/19 |
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No Comment Gregg C. 09/03/19 |
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We have used Holbrook Heating for quite a number of years and have always been very impressed and certainly, after today, continue to be impressed. Katrina was very pleasant and professional; we always feel confident that all is well with our furnace after a Holbrook engineer has given our furnace its annual checkup. We highly recommend Holbrook Heating. *** and *** ******* Katrina B. 09/03/19 |
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Very professional. Kept me posted throughout the process. Did an excellent job! Rich D. 08/31/19 |
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No comment Gregg C. 08/30/19 |
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Gregg C****** from Holbrook Heating, Inc. was very knowledgeable, courteous and excellently professional!! He was patient and took the time to answer any questions I posed about my present and future heating needs and the current condition of my equipment. I personally thank him and Holbrook Heating for employing people of this caliber in their service department. Gregg C. 08/30/19 |
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No comment Ted S. 08/29/19 |
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Technician is great, exceptional customer service and support. Thank you for sending a highly qualified technician to service furnace. Dan C. 08/29/19 |
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He was very professional, answered all my question, did a very good
job cleaning my boiler and left the area spotless when he was done. Gregg C. 08/29/19 |
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I was notified when to expect service with a picture of the technician. Daniel Rivera provided thorough maintenance service to our Mitsubishi units in the home and the external condenser. We are very satisfied with their service. Dan R. 08/28/19 |
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Right on time, always respectful, Rich was super friendly and explained
what he did, very polite and mostly very knowledgeable . I couldnt be
happier with Holbrook Heating and Air! Rich D. 08/28/19 |
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Dan was extremely thorough and knowledgeable. He was polite and answered my questions,and provided information about our aging air conditioning unit. He also provided an estimate for a new unit. Dan C. 08/27/19 |
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Their service is always on time and excellent. Katrina B. 08/27/19 |
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Along with repair my system, Daniel took the time to explain how the whole system works in a manner that even I, a layman, could understand. Thank you Daniel for your professional work and patience. Dan R. 08/26/19 |
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Ted is very knowledgeable, professional, informative and courteous. We always trust his work. Ted S. 08/26/19 |
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Steve was excellent. He explained everything fully. While our service was slightly more expensive than other companies we've used in the past, Steve was WAY more thorough than any other cleaning we've had done. It was absolutely worth the expense. We will be loyal Holbrook customers from now on! Rolland B. 08/26/19 |
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All was great with the service with Holbrook.
Was informed by phone & email of the job status.
Was told who the technicians names & photos of who was coming to do the work.
Both David & Travis were courteous & friendly.Knew their job well.
Were done in a timely manner. David N. 08/25/19 |
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Mtdhaelwasveryefficientandagreatjobandverypleasant Michael L. 08/24/19 |
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No Comment Tim B. 08/22/19 |
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Trina was professional, courteous and knowledgeable. She was an excellent representative of the company. Katrina B. 08/22/19 |
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Scott was so kind and helpful! He helped save us money in parts with his advice and gave us great solutions for when we will need to do more work on our system. Just buying our first house and never having a boiler before we are so thankful for Holbrook and Scott in helping us! Scott C. 08/22/19 |
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joe was very helpful and very knowledgeable. Joey B. 08/22/19 |
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No Comment Katrina B. 08/22/19 |
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The technician was on time and performed the cleaning service as requested . He answered all m y questions and was polite at all times . Gregg C. 08/21/19 |
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