Holbrook Heating Inc
3140 Sweet Rd, Jamesville , NY 13078
Phone: 1800-540-1440



Holbrook Heating Inc - Our Reviews

Overall Rating

5198 star rating
(1051 Reviews)
Better Business Bureau
985 star rating (199 Reviews)
ReviewBuzz
1792 star rating (364 Reviews)
Google
1731 star rating (350 Reviews)
Facebook
660 star rating (132 Reviews)
Superpages
20 star rating (4 Reviews)
Citysearch
5 star rating (1 Reviews)
Porch
5 star rating (1 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Holbrook Heating Inc has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


No Comment
Joey B.
10/12/19
 
Very satisfied with Holbrook heating inc. technician mike very knowledgeable and professional. Definitely would use them again.
Mike S.
10/12/19
 
Dustin was very helpful and he informed me the furnace was very old but running
Dustin S.
10/12/19
 
We have always been satisfied with the service Holbrook provides. The service people are always professional.
Timothy A.
10/12/19
 
Rich Is a great asset to your company. He provided me with a regular service for my furnace. He was polite, friendly, and informative. He explained was he was doing, and answered questions that I had. Holbrook Heating is a great company due to great employees like Rich! I’d recommend your company due to quality employees like Rich.
Rich D.
10/12/19
 
Michael was attentive and informative about the problems with the furnace and what he thought had to be done. While he didn't replace the part that needed replacing at this time - we are considering replacing the furnace instead of repairing it - he did make some small adjustment so the loud grating noise has stopped, at least temporarily.
Michael L.
10/11/19
 
Dan Riviera, our tech was very knowledgeable and professional, and answered all our question.
Dan R.
10/11/19
 
They send excellent techs to your home and fix what needs fixing
Dustin S.
10/11/19
 
Called about potential problem with new mini-split and Mike arrived within an hour. He found the source of the issue, showed and explained it to me, fixed it, and answered a few other questions I had as well. I'm very happy! Thanks Mike and Holbrook!
Mike S.
10/11/19
 
No comment
Dan R.
10/11/19
 
Barney M was amazing! He explained in detail, how my system worked as well as diagnosed why the furnace wouldn't firea and fixed it. A bit expensive but I'm confident this winter will be worry free!
Barney M.
10/11/19
 
Tim was excellent! Very knowledgeable, professional and friendly.
Tim C.
10/10/19
 
Joe arrived in a timely fashion and while in my home, explained everything he was doing. His manner was professional and his knowledge was thorough.
Joey B.
10/09/19
 
No comment
Barney M.
10/09/19
 
Mike was prompt, courteous, and very professional. The reason that we are long time clients.
Michael L.
10/09/19
 
No comment
Michael L.
10/08/19
 
very professional and courteous completed the maintenance on the furnace in a timely manner
Michael L.
10/08/19
 
Gregg C did a great job of servicing our oil fired boiler. Highly recommend.
Gregg C.
10/07/19
 
No Comment
Timothy A.
10/07/19
 
Joey is excellent. He did the annual maintenance on our generator. He's knowledgeable, personable and thorough. I will request him for the next maintenance.
Joey B.
10/05/19
 
Dan R. is professional, courteous, and knowledgeable. He thoroughly inspected and cleaned our gas furnace and air conditioning unit. Dan explained all our questions and concerns. We highly recommend Holbrook Heating and Dan R. for HVAC service. We have used Holbrook Heating for installation of HVAC in a previous home and their excellent service has not changed!
Dan R.
10/04/19
 
Great Customer service. Sale representative knows what is needed to complete a job correctly.
John I.
10/04/19
 
The services performed by Ted s********* was top shelf and professional in ever sense, excellent company very nice people.
Ted S.
10/03/19
 
Eric arrived on time yesterday and has apparently fixed a problem noise; he stuck with the problem until it was fixed. He was very effective in communicating the issue and correcting it. Holbrook stands behind their work - 5 stars! Thanks to Whitney and the other staff as well for their assistance.
Eric L.
10/03/19
 
Daniel provided a comprehensive explanation of the process involved in relocating one of my wall units. He was concise and clear, and explained the technical details in a way that enabled me to make a decision regarding the job. Overall, it was an excellent interaction with a friendly, polite and knowledgeable representative of Holbrook Heating.
Dan R.
10/02/19
 
No Comment
Phil M.
10/02/19
 
No Comment
Kyle V.
10/02/19
 
Steve P**** was here to do the annual maintenance on the oil furnace, hot water heater and dryer vent. He did a great job and he was very thorough in checking everything over. He answered any questions that I had and explained things accordingly. He did a very good and professional job. Thank you!
Steve P.
10/02/19
 
David was very professional and knew what he was doing.
David P.
10/02/19
 
Kyle was a delightful young man. Prompt, efficient, neat and pleasant. We started using Holbrook last year and are very happy we did. Thank you your excellent service.
Kyle V.
10/01/19
 
Prompt and affordable service. My tech, Barney, was great to work with.
Barney M.
10/01/19
 
Worker was on time and pleasant. Got the job done and explained what she did. I find it very important for service people to be where they say they will be, when they say they’re going to be there. Holbrook told me the worker would be there between 9 and 10 AM and she was there right at 9 AM.
Katrina B.
10/01/19
 
Tim and his partner did such a great job of cleaning our furnace and air conditioner. We noticed the difference right away. Tim also answered my questions with good and honest answers.
Timothy A.
09/30/19
 
Chuck K was very professional, prompt, and dedicated to his work. This was my first time using Holbrook Heating Inc.and I was very pleased.with the service. I will recommend this company to others.
Chuck K.
09/30/19
 
No Comment
Kyle V.
09/28/19
 
The review I posted under Dan is ment for Phil too!
Dan G.
09/28/19
 
No comment
Brandon D.
09/27/19
 
Keith did a great job. He is a professional in every sense of the word. He is very knowledgeable, neat and precise. He did a thorough job and we are very pleased with the install. He went beyond and above for us. Thank you so much for sending to us! ******* and ******* ********
Keith F.
09/27/19
 
John E****, gave us an estimate he was very knowledgeable explained everything. He handled the paperwork ( even though i would have liked a hand written contract) it was all done electronically.
John I.
09/26/19
 
Michael Lindley was the technician who provided our annual service. He was thorough and very careful. I would recommend him without reservation. I hope we have the opportunity to have him provide our service again.
Michael L.
09/26/19
 
Holbrook Heating has been servicing my furnace for many years. Their technicians are knowledgeable, always on time, and answer questions. The service is outstanding.
Katrina B.
09/26/19
 
O time, efficient and well done! Great people at Holbrook.
Barney M.
09/26/19
 
The crew was courteous and efficient to a fault, and Andrew was the top professional leading it all.
Antonio B.
09/25/19
 
The crew was courteous and efficient to a fault, and Andrew was the top professional leading it all.
Andrew I.
09/25/19
 
We had an issue that we discovered on a Sunday evening. After calling Holbrook Heating, Dustin was at our door the next morning a little after 10. He discovered a simple fix, but asked if we wanted him to check out the air conditioning and furnace while he was there, thus saving us the cost of a maintenance call. He spent time checking everything out and discovered a bad part, replaced it, and all is well. Dustin was very courteous, knowledgeable and efficient.
Dustin S.
09/25/19
 
Cody came for a maintenance check of our furnace. He was prompt, very thorough giving explanations. He definitely demonstrated good customer care skills &would definitely recommend him.
Cody P.
09/24/19
 
Michael L****** serviced an issue with my ******* on September 24, 2019. He did a thorough job analyzing the problem and took care of it in a very professional manner. He even called me later in the day to be sure that everything was good. I highly recommend him.
Michael L.
09/24/19
 
From scheduling the service appointment to the professionalism of the tech, Holbrook is the best. Very efficient and high quality I’m glad I chose Holbrook to install and service my heating and cooling system.
Nick C.
09/21/19
 
He did a great job and answered questions and was very helpful
Nick C.
09/20/19
 
Courteous, careful work.
Gregg C.
09/20/19
 

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