Comfort Master Heating and Air, Inc.
500 E Gannon Avenue, Zebulon, NC 27597
Phone: (919) 878-0998
Website: www.comfortmasterinc.com/



Comfort Master Heating and Air, Inc. - Our Reviews

Overall Rating

12321 star rating
(2488 Reviews)
Better Business Bureau
745 star rating (149 Reviews)
Other
1 star rating (1 Reviews)
ReviewBuzz
8511 star rating (1717 Reviews)
Google
1592 star rating (322 Reviews)
Facebook
732 star rating (148 Reviews)
Yelp
262 star rating (53 Reviews)
Judy's Book
148 star rating (30 Reviews)
Happy Call
10 star rating (2 Reviews)
Superpages
290 star rating (60 Reviews)
Yahoo
30 star rating (6 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Comfort Master Heating and Air, Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Ricky was professional and thorough. Excellent service
Ricky T.
03/19/19
 
The tech was very knowledgeable and did a thorough maintenance job on the furnace. Great advice and assessment of the hvac unit. Excellent customer service.
Carlos M.
03/14/19
 
Ricky was very informative, very thorough and knowledgeable of my heating system.
Ricky T.
03/14/19
 
On time, great job, couldn't ask for more. Thanks.
Sam T.
03/13/19
 
Ricky was professional in his service!
Ricky T.
03/09/19
 
Ricky was very professional and courteous. He was on time and finished his work in a timely fashion.
Ricky T.
03/09/19
 
Luis came to do my 6-month system check, and as always, the service was great!! Very thorough and has a great attitude. Thanks for the typical awesome service.
Luis V.
03/07/19
 
Sam Tant was at our home last week to perform a maintenance check on our Comfort Master system. He was friendly, courteous, respectful, professional and efficient. We had this system installed a couple of years ago and have been very pleased with it and excellent Comfort Master customer service. The system has saved us considerable amount of money to heat and cool our home.
Sam T.
03/07/19
 
as we were new owners for this house, Julio did a great job was very professional and explained our system to us and what was required,
Julio P.
03/06/19
 
Carlos is very competent like the other technicians that have provided service over the past 15 years.s
Carlos M.
03/06/19
 
Sam seemed to be a very good man. He was extremely helpful and was open to any question that I had. He was thoughtful and careful not to track anything in the house. I enjoyed talking to him and would recommend him to everyone. He went about his work very professionally, despite me detaining him. Thanks Sam for all the great work.
Sam T.
03/05/19
 
Ricky performed a preventive maintenance on my heating and cooling system. He was very polite and professional. He clearly explained what he did and what he found.
Ricky T.
02/25/19
 
Dependable honest service. Not the cheapest, but the best. We've been customers for over 10 years, with service and HVAC replacement. Never been disappointed.
Ricky T.
02/20/19
 
Julio did a fantastic job servicing our HVAC equipment. I was very impressed with him.
Julio P.
02/20/19
 
Ricky came by to do my annual service. He was professional and courteous. He looked everything over in a timely manner and answered all my questions. Can't ask for more.
Ricky T.
02/19/19
 
Always on time, courteous,knowledgeable, and thorough ! I have never been disappointed with their products or service
Julio P.
02/18/19
 
Great company! They answer questions and make me comfortable that my units are working fine.
Ricky T.
02/15/19
 
On time. Professional.
Sam T.
02/13/19
 
Ricky was very efficient as well as patient while doing a routine maintenance check at my home. He was polite and respectful around myself as well as my family. Keep up the great work!!
Ricky T.
02/12/19
 
Very polite, knowledgeable and friendly. Highly recommend!
Carlos M.
02/12/19
 
Sam gave excellent service. He was very professional and treated us with respect. A person always welcome in our home.
Sam T.
02/11/19
 
Carlos did a fast, efficient servicing of my HVAC.
Carlos M.
02/08/19
 
Seemed to be very knowledgeable. A pleasure to have in our home.
Sam T.
02/08/19
 
Julio was our service technician. He was on time and serviced both of our units. After he finished he explained what he did and told us everything was OK. He left us with a flyer with some of Comfort Master's other services for us to look over. Great service as always from Comfort Master. Thank you.
Julio P.
02/07/19
 
Sam performed our maintenance service and he was great. We used another company in the past who tried to get us to do work that was not necessary. Sam was great though, he answered our questions and he assured us that our unit was in perfect working order when he left. I am so happy to be a Comfort Masters customer!
Sam T.
02/04/19
 
Very professional
Julio P.
02/04/19
 
Ricky T was very thorough and knowledgeable. I feel confident that mine unit is in good to go!
Ricky T.
01/31/19
 
Ricky completed our dishwasher installation quickly and without incident. Great service! Will definitely be a repeat customer.
Ricky T.
01/31/19
 
l have used this company for years. Great customer service and professional staff. The staff has educated me about my systems and how to conduct checks on things I can correct with the system prior to calling for service. Today Ricky T. a employee came out and conducted a maintenance check on my systems and informed me about methods that would help to protect my systems. A very knowledgeable employee. I love the prepay method that the company offers. Thank you Ricky and Comfort Master.
Ricky T.
01/31/19
 
Service was excellent.
Sam D.
01/30/19
 
Ricky did winter maintenance on our HVAC. He was very professional and friendly.
Ricky T.
01/28/19
 
Rick Tyree was very kind and professional, he took extra time to answer all of our questions about our heating system, we are really pleased with his service. Comfort Master have a good assets with him!
Ricky T.
01/26/19
 
On January 9th, Sam T. came out to replace the surge protector on our unit. We made the request that morning and were very pleased to receive same day service. Sam T. was prompt and professional. He did an excellent job and in a timely manner. We highly recommend Comfort Master and would recommend Sam T. for your heating and cooling needs.
Sam T.
01/22/19
 
Ismael and Roberto did a great job installing new system with new duct work! Weather was terrible, raining windy but they kept at it and were very careful whenever they needed to come inside always wearing foot protectors. Explained things when they were thru to make sure we knew how everything worked.
Ismael A.
01/22/19
 
Carlos was excellent. Checked both of our units, explained everything as he went along and provided a summary at the end.
Carlos M.
01/18/19
 
Ricky was our service provider today. He was on time, prompt and courteous service. Thank you Ricky!
Ricky T.
01/16/19
 
Installers Ismael and Roberto did excellent work installing a mini-split system at our home. Very nice, professional, thorough, careful, and left a clean work space when finished. Kept me informed of their progress and patiently answered my questions. Supervisors JW and Matt, and the sales and office staff also were very helpful and a pleasure to speak with. We're a new customer and, so far, are very satisfied with the service.
Ismael A.
01/12/19
 
very good ,service couldn't been better
Carlos M.
01/09/19
 
(no comment)
Ricky T.
01/08/19
 
Ricky T did an excellent job. He was thorough, not rushed, explained things well. We are pleased with his service. Larry and Judith Gilson
Ricky T.
01/07/19
 
Prompt, friendly service. I would ask for him again.
Julio P.
01/06/19
 
Ricky was on time, polite, friendly and completed the scheduled maintenance on our heating system efficiently.
Ricky T.
01/05/19
 
Carlos was very considerate of our time and went out of his way to explain how our units were working, as well as suggested repairs. We felt he had our best interest as his top priority.
Carlos M.
01/04/19
 
Sam did a great job. Highly respectful of our home and very thorough.
Sam T.
01/04/19
 
Carlos preformed our maintenance last week. He was very professional and courteous. It was rainy outside and he was very careful to put the protective booties over his shoes when he came into the house. The office staff is very nice also
Carlos M.
01/03/19
 
Ricky was prompt efficient and professional. Great job!
Ricky T.
01/01/19
 
Evert provided us with a quote for additional service. He was very professional, provided detailed information, and answered the questions we immediately had. Thank you, Evert!!
Evert V.
01/01/19
 
Ricky provided excellent service. We look forward to having him check our system in the spring. Thank you very much, Ricky T!!!
Ricky T.
01/01/19
 
(no comment)
Ricky T.
12/31/18
 
[Comfort Master Heating & Air] We had our entire HVAC system replaced. Installers Ismael and Roberto were Excellent! Expert service. Very friendly. They explained what they were doing as they installed the components of our HVAC system. We discussed where to run the ductwork in the attic. Taught us how to use the thermostat (Internet-accessible). And they finished the installation in the two days that were scheduled. I highly recommend Comfort Master and especially these two installers.
Ismael A.
12/30/18
 

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