Columbus Worthington Air - Our Reviews
Overall Rating
(2254 Reviews)
(926 Reviews)
(645 Reviews)
(201 Reviews)
(14 Reviews)
(13 Reviews)
(297 Reviews)
(62 Reviews)
(3 Reviews)
(51 Reviews)
(20 Reviews)
(21 Reviews)
(1 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Columbus Worthington Air has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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The service provided by Jeff B and Jason A was excellent and extremely efficient. Jason A., Jeff B. 02/05/16 |
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Chris R. & Nate W. arrived as promised , were courteous and professional , went right to work installing furnace and ac. , finished and explained all and I was very pleased with Jim Cox agent and installers and the swift transition. Would recommend the entire experience, Thank you.... Chris R., Nathan W. 02/05/16 |
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I can't remember a time that I have been so happy paying $400+ on an unplanned purchase (in this case, our furnace dying on a winter night).
When I woke up and it was 60 degrees in my house, I was so upset. I just wanted a wizard to show up and fix the thing. Kenny was that wizard. He fixed the furnace and showed me how he diagnosed the problem, walking me through each step. It was a relief to be working with an expert.
Worthington Air was recommended to me by my realtor friend, Craig Mosier. I'm happy to say that Craig has great taste. 02/05/16 |
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The technician called to tell me he would be there in about half an hour. He showed up on time and went right to work. I stayed with him while he worked because CWA's technicians often have given valuable advice on my heating and cooling equipment. Kelvin was very pleasant, and we talked while he worked. He said that although he had been with CWA only a few months, he had 10 years experience in heating and cooling work. Kelvin certainly is the right given name for someone in the heating and cooling business. Kelvin W. 02/04/16 |
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Rob E. is an outstanding technician and very personable young man. He was able to troubleshoot and repair the issue with my furnace humidifier. It has worked without issue for several days now. Thanks so much Rob. Rob E. 02/02/16 |
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Rob E. is an outstanding technician and very personable young man. He was able to troubleshoot and repair the issue with my furnace humidifier. It has worked without issue for several days now. Thanks so much Rob. Rob E. 02/02/16 |
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Jamie Cuckler arrived on time and was professional and courteous. He went out of his way to fix the problem with our furnace. I would highly recommend him to anyone who needs work to be done. He is knowledgable and very helpful. Jamie C. 02/02/16 |
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Thank you, Nathan for your great service and professionalism. I would highly recommend you to all my friends in Columbus. Nathan P. 02/02/16 |
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Andrew M. was my service technician. He was excellent -- didn't cut any corners, answered my questions while he worked, corrected several problems with my HVAC equipment and made sure everything was was "right" before he considered the job finished. I so much appreciate the extra effort he went to while inspecting my furnace. He detected a faulty rubber boot installation which permitted drainage water to collect inside the furnace and cause rust. My furnace is only one year old and already rusted inside due to incorrect installation of a connector. What if Andrew hadn't been so thorough? Identifying the cause of the water inside the furnace was not easy, and replacing the incorrectly installed original part was not easy, but Andrew stuck to it until he got it done properly. Thank you Andrew M.! I hope I get you for my next service call! 02/01/16 |
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Kelvin Jr was great, very professional, clean and organized. 02/01/16 |
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Called CWA today (sunday) at 9:20 am to place a service call for my furnace that was not working since last night. Kevin Jr arrived before 10 am, he was very professional, nice and friendly. He was also very clean (covered his shoes all the time while inside the house).. arrived in a company truck, uniform and proper ID (very professional).. whitin 10 minutes figured out what was wrong with the furnace and gave me a quote for the service. He fixed the furnace. I'm very happy with the service I received today! He did not only fixed it but checked the whole furnace and gave me advise on proper maintenance. Great experience! Kelvin W. 01/31/16 |
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Worthington Air gives stellar service. We were completely satisfied with the quality of the work and the courtesy and professionalism shown by all staff members. 01/30/16 |
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All the employees involved with our recent purchase and installation of a new furnace were superlative in their professionalism, friendliness and helpfulness. I highly recommend this company. Kurt H. 01/30/16 |
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Jeff and Jason installed my furnace, A/C and added ductwork. A lot of work was done in a crawl space. They removed old furnaces from basement and attic. They had great attitudes and work ethics. They were friendly, knowledgeable, professional and made sure I understood my thermostat. Jeff walked me though the house to tell me what had been done for each room. I'm well satisfied. 01/29/16 |
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Jason and Jeff installed my furnace and duct work and removed the old furnace and A/C units. They had to be in a crawl space and the attic -- a lot of work. They had great attitudes, friendly, professional, knowledgeable and kept me informed at different stages of the installation. They walked me through to tell me what they had done for each room and made sure I understood how to use my thermostat. I love having uniform heating -- not warm in one area, cold in another. I'm a happy, satisfied customer. - Sincerely, Lois Eskey Jason A., Jeff B. 01/29/16 |
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They made a bad situation into a good one!
So glad I called them! Worked with me on my budget, offered a financial plan and did an excellent job at putting everything in! I couldn't be happier with the expert service they provided, from start to finish. 01/28/16 |
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I had a new furnace and air conditioning unit put in yesterday.
What a fog rest company Worthington Air is! The entire staff that helped me were fantastic! Knowledgable, friendly and so helpful.
They all made a terrible problem, into a pleasant experience.
They took care of it so professionally and quickly.
I can't say enough about the two men that put everything in, Jeff and Jason . They were so friendly, on time, worked the whole time they were here. Cleaned up and explained everything that I needed to do with the units. Call them if you need heating and air! I am sure you will be pleased Jason A., Jeff B. 01/28/16 |
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I had the other Nate here with Chris Nate J., Chris R. 01/28/16 |
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Kenny Ward has service my furnance for the past two years. He is very friendly and courteous. I trkust his assessments and recommendations. He is a hard worker.
I recommend Columbus Worthington Air to my friends and family. Three years ago my husband was very ill with cancer and at home under Hospice care. It was a Sunday and our air conditioning went out and the temps in the house rose to almost 100 degrees. My husband could barely breath, I called Worthington Air and a service technician came immediately to fix the air. I will always appreciate what the company did for my husband did that day. Kenny W. 01/28/16 |
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Kenny Ward has service my furnance for the past two years. He is very friendly and courteous. I trkust his assessments and recommendations. He is a hard worker.
I recommend Columbus Worthington Air to my friends and family. Three years ago my husband was very ill with cancer and at home under Hospice care. It was a Sunday and our air conditioning went out and the temps in the house rose to almost 100 degrees. My husband could barely breath, I called Worthington Air and a service technician came immediately to fix the air. I will always appreciate what the company did for my husband did that day. Kenny W. 01/28/16 |
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Rob E. came out on a frosty winter night to fix our furnace in a rapidly cooling house. Before he stopped out, he walked me through some quick fix attempts to see if the service call was unnecessary! To no avail, our furnace needed work.
Quick, courteous, and clean. Our house is now toasty warm and the kids have stopped whining about having to wear sweatshirts.
Fantastic service. I plan to schedule them regularly for maintenance service, too. They've earned my trust and gratitude. Can't ask for more than that.
Now for a martini. Rob E. 01/27/16 |
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I knew my furnace was going to be ok the second Kenny W*** walked into my house. He was confident and immediately put me at ease. The problem was a broken component, which I thought would take a long time to fix, but Kenny explained the thing and had it fixed in under 30 minutes. It's great to know that Columbus Worthington Air employs real experts to get the job done. Thanks Kenny! Kenny W. 01/26/16 |
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You should be proud to have Rob E. represent you company. 01/25/16 |
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Rob E. did his company proud. I would send anyone that needs there services above ANY company. Rob E. 01/25/16 |
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I came home from work on a Friday night and had no heat (very cold night!!). I googled Westerville area heating/cooling and picked this company. I was promptly taken care of and the technician Rob showed up. My furnace is 23 years old-I knew the best thing to do was to replace it, which I ended up doing. Rob was very respectful and professional. Since there was a risk of leaking carbon monoxide, a salesman came to my house the same night (Brian). He was very straightforward, did not try to over sell me or pressure me in a purchase. He applied a discount for my having the service call. Installation was set for the next day, between 11-5. There as a problem with that time frame, the earlier job had been a problem so they got to my house late and were here until midnight (which I agreed to that). Because of the delay Brian adjusted my sale price again, very willingly. My installers were: Jeff B., Jeff C., Joh C., Jason A. ALL of these men were professional, courteous, respectful and did a wonderful job. I actually enjoyed them. When they were finished the area was clean and tidy. Jeff B walked me through the functions of the furnace and thermostat. He was well educated and did a great job.
I had a costly situation that was made as comfortable and affordable as possible. I would VERY MUCH recommend this company. I will definitely use them in the future. Jeff B., Josh C., Jeff C., Rob E. 01/24/16 |
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My experience with Columbus Worthington Air has been very mixed. I originally had a salesman come out and was told I needed a new furnace. He inspected my home and sold me a furnace that was supposed to heat my house in a more efficient manner. I was told the furnace would save me money and improve my heat circulation. I paid almost $6,000 for the new furnace. The original two gentlemen (that is putting is nicely) who installed the furnace were so incompetent and used such vulgar language. I have never heard such vulgarity of this magnitude. When they were finished the new furnace looked as though it had been in the house for 30 years. It was so poorly installed I was horrified. Worthington sent out a new gentleman and he could not do anything about the poor quality. I called a third time and they sent out a gentleman by the name of Jeff and he was such a professional. He worked diligently to improve the appearance and function of the "new" furnace. He even had Jason come out with new sections to replace the original new sections that were originally installed. Jason apologized for the poor workmanship of the original installers. The heat disbursement has improved slightly but now I have a knocking sound (sounds like a flap is moving back and forth). This entire experience has been a nightmare and in all honesty, I cannot recommend this company. My salesman was supposed to follow up and bring me copies of all the "discounts" I was to receive and he never bothered to show up or follow-up. This was the most unprofessional team I have ever had in my home. However, I do want to stress that Jeff did the very best he could with a horrible situation. I am considering having an attorney step in and another company come and give me their opinion on the furnace and installation. Jeff B. 01/24/16 |
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Rob came out to my house to service my furnace. He was able to quickly find the issue and offer multiple solutions. I was was impressed by his friendly demeanor, knowledge, technical skill, and his overall professionalism. Columbus Worthington Air continues to exceed my expectations through quality representatives such as Rob. Rob E. 01/23/16 |
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Andy was professional, courteous, knowledgeable, patient and very helpful. His thoroughness helped us make the decision to this year upgrade to a new furnace, and he was able to walk us through some of the processes and expectations. He took the time to walk us through our current furnace so we would understand clearly the nature of the problems we're having. We appreciated his time and effort. Andrew M. 01/23/16 |
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The technician, Rob E., arrived as expected, diagnosed the problem, and fixed the furnace. Within a few minutes we had heat again. Rob was polite and respectful, and he cleaned up the work area. I would definitely call Columbus Worthington Air for future repairs. Rob E. 01/21/16 |
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Kenny made me feel comfortable from the moment I opened the door. He was personable, knowledgeable, and efficient. He had my furnace running in no time! My house was very cold so he made me first on his list for the day and that was greatly appreciated. I started the day with a big problem-no heat in the house on one of our coldest mornings- and very quickly Kenny had the problem solved! Thank you Kenny! 01/21/16 |
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Rob E did a great job. He efficiently resolved the issue and was very friendly. Rob E. 01/20/16 |
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Kenny was wonderful! My furnace quit working on one of the coldest days of the year! Kenny made me first on his list of customers because my house was getting very cold! Kenny was personable, efficient, and had my furnace heating my house in no time! Kenny W. 01/20/16 |
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Though ownership may have changed over the last 30 years, I have never had reason to look at any other companies to provide service. In this day and age, where people often change for no real reason, this loyalty should be viewed as a real testament to how important quality service is to business success. 01/18/16 |
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Kenny W. provided excellent service. He cleaned the furnace and checked the functionality of the appropriate parts. He also checked my humidifier. It needed to be repaired or replaced. He gave me the price for each, but did not attempt to sway me either way. He said it was strictly up to me. I felt comfortable with his guidance. Columbus Worthington Air has provided me with service for over 30 years. I feel secure in trusting them with my heating & air conditioning needs. Kenny W. 01/18/16 |
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Technician Rob E. was wonderful. He provided a detailed explanation of our problem and solution options. The superior services rendered were professional in every aspect. We will recommend Worthington Air to anyone needing its services. 01/18/16 |
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Service is always excellent, prompt, and courteous. Wouldn't think of calling anyone else! 01/17/16 |
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Jeff B and Jason A installed our new furnace and we're professional ,knowledgeable, and meticulous. Jeff B. 01/16/16 |
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I had the annual furnace check today, by Andrew M. He was an outstanding representative for Columbus Worthington Air. He was friendly and polite, efficient, and thorough. He showed me how to change the filters on my furnace and humidifier. He altered the filter access point to make it easier for me to change the filters for the humidifier. He discovered the faulty installation of a rubber boot inside the furnace, which was causing a water leak, resulting in rust inside the furnace. I've only had the furnace for one year! Andrew replaced the rubber boot and made sure everything was correct. I am so thankful for a technician who strives to make sure everything is done to the highest standards, and who doesn't cut corners to finish the job quickly. Thank you, Andrew M. for servicing my furnace today. I appreciate all the work you did and that you actually care about the work you do. Andrew M. 01/15/16 |
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The technician, Rob E., arrived as expected, diagnosed the problem, and fixed the furnace. Within a few minutes we had heat again. Rob was polite and respectful, and he cleaned up the work area. I would definitely call Columbus Worthington Air for future repairs. Rob E. 01/15/16 |
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Always reliable and excellent service. They came to our house on Christmas Eve once to get our furnace re-started! Andrew M. 01/15/16 |
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I needed a new furnace and Kurt H. Was very friendly, knowledgable and professional. I have been a customer for over 15 yrs and have trusted Columbus Worthington Air with my old house, they replaced my furnace and air conditioner and I never had any issues. And now with my new (18 yr old ) house I am trusting they will take just as good of care of us. Kurt H. 01/14/16 |
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Jamie C was very professional and knowledgable. We had a problem with our furnace and it needed replaced. I do trust their service professionals as I have been a customer for over 15 yrs. They took care of my other house and now are taking care of my new (18 yr old) house. Jamie C. 01/14/16 |
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The technician was very helpful and explained everything he was doing. Very courteous and very professional. 01/13/16 |
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I am very pleased with the quick response & work your technicians did in installing a new furnace. 01/09/16 |
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shelby was excellent. he was the first one to notice my filter had some mold on it and he changed it. i will always ask for him. Shelby B. 01/09/16 |
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Rob E., with Columbus Worthington Air, provided outstanding services to us today to determine why moisture exists in the heating/air ducts. He was professional and very knowledgeable in determining our problem. He was polite and communicated to us the nature of our problem and how to resolve same. We are requesting that Rob E. be assigned to help us with any future problems we experience. Can't imagine betters service. Rob E. 01/08/16 |
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The technician that visited my house was on-time, professional, and very knowledgeable. I explained the problem I was having and he quickly assessed the problem. I did not need a new blower as I had suspected and he was able to fixe the problem Kenny W. 01/08/16 |
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I'm extremely pleased with Columbus Worthington Air. Two days after making the call I have a new furnace. Brian came right out and gave me my options. Chris R. & Nate W. did a great job of installing the furnace. They explained everything to me. Thank you, guys, so much.
I would highly recommend Columbus Worthington air. Chris R. 01/08/16 |
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The service was technician called before coming out to the home and was on time in his appointment. Completed the work in a timely manner and cleaned up any mess that was created by the job. Was profession all respects. Would recommend this company to anyone. Rob E. 01/08/16 |
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Was on time after calling to make sure he could get into the property. Completed the work in a timely manner and cleaned up any mess that was created by the job. Was professional in all respects. Would recommend this company to anyone. Rob E. 01/08/16 |
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