Blue Dot Services of Maryland - Our Reviews
Overall Rating
(4327 Reviews)
(628 Reviews)
(654 Reviews)
(1802 Reviews)
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(148 Reviews)
(8 Reviews)
(131 Reviews)
(9 Reviews)
(720 Reviews)
(13 Reviews)
(18 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Blue Dot Services of Maryland has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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Peter Polesky came this am for my spring maintenance. He was extremely professional, nice, and polite. I have a little dog who does not like men (he is a rescue) within the firsr 2 minutes Mr. Polesky had made friends with Charlie. Unusual! Charley followed him to ac unit and watched while he did all the checks. We talked about familys and such while he was writing up paperwork. I would not hesitate to have Mr. Polesky in my home for dinner with my family. He made a great impression on me. Peter P. 05/15/17 |
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Brad M. and Ray E. were very efficient and hard working Did a great job Ray E. 05/11/17 |
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Brad M. and Ray E. were very efficient and hard working Did a great job Brad M. 05/11/17 |
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Shawnte was extremely knowledgeable and repaired our AC unit quickly. He made sure that everything was operating properly before he cleaned up and finished the project. Tremendous asset for Blue Dot to have a technician as proficient as Shawnte White. Shawnte W. 05/11/17 |
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Had a wonderful technician service my air conditioning today! He answered all of my questions and he took the time to explain . He put on booties when he entered my house and was neat and efficient and cleaned up after his services. Wow what more can I say! Mark D. 05/10/17 |
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Fantastic group of professionals, from the associate at Home Depot to the quick and easy free estimate then finishing with the cleanliness & expertise of the Install Team. I will definitely tell my friends and family about my excellent experience. Keep up the good work! 05/09/17 |
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Every question was answered, the installation went smoothly and there was not even one piece of trash left behind. All functions were explained to me when they completed the job. I would recommend this team of professionals to anyone in need of HVAC services. Brad M. 05/09/17 |
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Installers Ray and Brad were on-time,courteous, knowledgeable and hard working. Their experience in their field and confidence in their skills was evident and much appreciated. Thank you! Ray E., Brad M. 05/08/17 |
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Best service ever!! The attention to detail was awesome. Damon H was also awesome. I could not find his name listed. Montre P. 05/08/17 |
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The whole experience of the purchasing and installation of our new HVAC system was a pleasure. The customer service and quality of work was extraordinary and outstanding. I have had experience with HVAC installation and service, and Blue Dot really stands out as a superior contractor.
Thanks, Ron 05/07/17 |
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On 4/24/17 Ramon R. and Chris W, who is an HVAC installation technician with Blue Dot came to my home to install a complete, new HVAC system. He was highly recommended by the Sales representative, as an excellent technician. True to his word, I found Ramon to be extremely pleasant, and willing to answer my questions and accommodate my suggestions. He was very efficient and exacting in his work. He took all necessary steps to assure that the installation was correct and that everything was functioning properly. He was easy to communicate with, and I enjoyed his pleasant sense of humor. I could no be more happy and satisfied with Ramon's (and Blue Dot's) service, and would HIGHLY recommend him (them) to anyone in the future. Thank you Ramon and Chris, and best of luck to you and your family in the future! Sincerely, Ron Murrill Chris W., Ramon R. 05/05/17 |
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I would like to recognize and recommend John Vardy, who was the Sales Representative who visited my home to present options for the new system. He was outstanding in explaining all aspects of the system, and in answering all my questions. He went out of his way to accommodate my scheduling needs, and was great in following-up on all issues. John V. 05/05/17 |
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Professional and efficient crew. Good quality work. 05/05/17 |
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Efficient and professional crew. Good work. Jason A., Ray E., Ramon R. 05/05/17 |
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The installers I had were some of the best service professionals I have seen. I have been in the customer service business my whole life and the guys exceeded my expectations. I rarely ever fell impelled to share my feelings but this time it is truly warrented. Montre P. 05/05/17 |
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On 4/24/17 Ramon R., who is an HVAC installation technician with Blue Dot came to my home to install a complete, new HVAC system. He was highly recommended by the Sales representative, as an excellent technician. True to his word, I found Ramon to be extremely pleasant, and willing to answer my questions and accommodate my suggestions. He was very efficient and exacting in his work. He took all necessary steps to assure that the installation was correct and that everything was functioning properly. He was easy to communicate with, and I enjoyed his pleasant sense of humor.
I could no be more happy and satisfied with Ramon's (and Blue Dot's) service, and would HIGHLY recommend him (them) to anyone in the future.
Thank you Ramon, and best of luck to you and your family in the future!
Sincerely,
Ron Murrill Chris W. 05/05/17 |
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Excellent Service. Tech was very friendly and knowledgable. He presented all the options to repair / replace my unit and helped me make the best decision for our situation. He was not pushy and even assessed my other system while he is here. Highly recommend. Matt S. 05/03/17 |
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Anthony at Blue Dot Services of Maryland is a great representative of the conpany. He calls to let you know he is on the way. He makes sure the area is as neat as it was before he started. He is eager to answer any questions and even responded to a follow -up text message. I am always confident when he comes to do routine seasonal checks or repairs. Anthony F. 04/28/17 |
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Montre P. did a good job of installing the whole house AC unit.
Polite and helpful. Montre P. 04/27/17 |
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Ramon and Damon came and installed a new heat pump in our house. Very professional guys. Courteous and efficient. Everything worked fine upon completion, and they left everything neater than it was before. Great job! Ramon R. 04/24/17 |
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We like to thank Montre P., Chris L. & Adrien C. for the outstanding professional service provided when installing our units from Blue Dot Service of Maryland. Because of their services we have decided if there is any other service/ replacements and or referral ; it will be with Blue Dot Service of Maryland.
Thank you guys ,
The Mitchell's Montre P. 04/24/17 |
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Montre and Damontt were wonderful and courteous. They did a great job installing my new system and were very neat when they cleaned up. They also took the time to explain everything they did to me. Rodney was a true professional as well and picked out the perfect system to meet my needs. I would highly recommend blue dot and everyone involved in my install was fantastic. 04/16/17 |
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Montre P and Damontt were fantastic. They went above and beyond to make sure my new heat pump system was installed correctly and professionally. I couldn't have asked for a better experience. They took the time to walk me through what they did and what I need to do to make sure the system continues to operate flawlessly. Blue dot fulfilled their promise and i couldn't be happier with their service. Thank you Montre and Damontt Montre P. 04/15/17 |
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(no comment) Walter "Skip" F. 04/14/17 |
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Will.v and brad did another amazing install. Once again at my home make sure you request will v and brad for your install needs . Will V. 04/07/17 |
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Service was great. Technician was knowledgeable, professional, courteous, and did a great job. He can service my
system anytime, nothing but the best.
Jim Keller
410-672-5783 04/06/17 |
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Excellent service, that says it all with out a bunch of extra wording. 04/06/17 |
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Ramon and Roth did an excellent job of getting my new Furnace and AC units installed. It was rather challenging as I have a 3rd floor condominium with no elevator. They completed the job in one day and reviewed both parts of the unit with me. I would definitely recommend Blue Dot to anyone Ramon R. 04/06/17 |
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I totally satisfied with the service rendered on my cooling system. The service representative arrived on the suggested time. He was clean, courteous and provided information regarding my system. As noted above, I was totally pleased. Chris B. 04/05/17 |
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Great service call by Zach.....polite, prompt and explained all he did... Zach S. 04/05/17 |
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Great service and friendly technicians. Very knowledgeable and thorough. Michael F., Ramon R. 04/05/17 |
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Will V. and his partner did an excellent job while they were here. Saying that I would recommend them to family and friends speaks volumes about the job they did. 04/01/17 |
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Will V. and his partner did a great job with my HVAC install on 3/30/17. They were both very professional and courteous. They kept me informed of the process and gave me a thorough review of what they did and how everything works when they were done. I would highly recommend these guys to family and friends. Will V. 03/31/17 |
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Will.v and brad . Took the time to do Amazing install I would highly recommend when making a new install to make sure these guys to do the work !! Will V. 03/29/17 |
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Great friendly and knowledgeable technician Matt S. 03/25/17 |
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Blue Dot replaced our heating system. Will and Brad arrived on time. They explained everything they were doing and made sure we knew how to operate the system before they left. They were very courteous, polite and knowledgeable. Very professional; I highly recommend them. Will V. 03/23/17 |
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Awesome job,amazing attentionto detail, Ramon's work ethic is wonderful his workmanship was as if he was installing oour new heater in his own home. Ramon R. 03/23/17 |
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The Technician was named Fernando. He did a great job. He was courteous, knowledgeable, efficient, and he can be my Blue Dot technician on any service call. I would rate him a 10 in any and all items on a questionnaire. Highly recommend him to any service call. Fernando D. 03/23/17 |
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I have been a Blue Dot client for many years, and the service they have provided me has been exceptional. Today my service rep was Chris Batts, and once again the service was top grade. He was extremely professional, answering most of my questions before I even asked them. He was well-mannered and very knowledgeable. He gets a 10 rating in my book. Chris B. 03/20/17 |
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Peter the service tech was great to work with. Peter P. 03/16/17 |
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Wow, came home and on a very cold day my heat had died. My house was cold. My wife sent me an SOS text about the cold house. Called Blue Dot and within a couple of hours Peter was at my place. He took his time and ran a few test and discovered the issue. My thermostat was toast. He installed a new one and my house was back to its nice and warm place. Peter P. 03/15/17 |
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Thomas L. was very professional, courteous and knowledgeable and explained everything in great detail about what was needed for my furnace to keep it running efficiently. Thank you very much, Blue Dot and Thomas L.! Thomas L. 03/13/17 |
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Thanks to Montre & Damon for going non stop all day to install the furnace, condensor & thermostat. They were very friendly & professional and explained what they were doing & explained how everything worked, how to maintain the system & how to troubleshoot and know if I need to call a tech. The only problem was the hot water heater wasn't turned back on so I got no heat or hot water after they left so I called the emergency # & Mike came & got the hot water tank adjusted, the heat going & the hot water running. So major KUDO's to the emergency call rep & Mike!! Overall a great job done by everyone involved Montre P. 03/13/17 |
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My 1st time using BlueDot & I'm very impressed! The tech who came to diagnosis my problem, Shawnte was on time & greeted me with a smile, introducing himself & a handshake. After telling him about the problem I was having he thoroughly check the furnace & thermostat and advised me of my options to fix or replace the aging system. He took his time explaining and showing me how the inner workings of the furnace was rusting and the parts were phasing out, then he was able to contact someone to come out the same day to give me information on replacement. Shawnte is a true asset to the company and I appreciated his expertise in explaining my options. When I need a technician again I will definitely request Shawnte and will recommend Blue Dot to family and friends. Thanks for a Great Job! Montre P. 03/13/17 |
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I have a service agreement. We pay $394 a year for it. Per Mary (BlueDot rep) our agreement is to cover coil cleaning and refrigerant in the spring and cleaning burners in the fall. this has never been done. I call several times, they say the manager will call me back. Tamika (mgr) has never called. 6 March they said she would call and today 11 March they said they would call. on 6 mar we paid $270 for a $30 part, plus $50 diagnostic fee, totally $310 for a 45minute visit. The tech didn't show up until 5pm, but only after I called several times. 03/11/17 |
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Steve B was very professional, helpful, knowledgeable, neat and we would have him do service again. 03/11/17 |
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My 1st time using BlueDot & I'm very impressed! The tech who came to diagnosis my problem, Shawnte was on time & greeted me with a smile, introducing himself & a handshake. After telling him about the problem I was having he thoroughly check the furnace & thermostat and advised me of my options to fix or replace the aging system. He took his time explaining and showing me how the inner workings of the furnace was rusting and the parts were phasing out, then he was able to contact someone to come out the same day to give me information on replacement. Shawnte is a true asset to the company and I appreciated his expertise in explaining my options. When I need a technician again I will definitely request Shawnte and will recommend Blue Dot to family and friends. Thanks for a Great Job! Shawnte W. 03/11/17 |
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I called Blue Dot and a service technician was dispatched and on site within 30 minutes. Problem with my furnace was diagnosed and repaired in less than 1 hour from the initial call. Matt S. (service technician) was very courteous, professional and took the time to explain what he found in terms I could understand. Excellent service. Thank you very much Blue Dot and Matt Matt S. 03/10/17 |
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Steve B. is an outstanding professional. Very knowledgeable, helpful, neat, on time, offered very helpful suggestions and answered all of our questions. We would request Steve for any of our furnace / AC service situations. Steve B. 03/10/17 |
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Great service and competitive pricing, I'd highly recommend. William V. 03/10/17 |
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