Blue Dot Services of Maryland - Our Reviews
* Total number of reviews and star-ratings are based on
data collected during the time period Blue Dot Services of Maryland has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
Jamal W. was great! he was friendly, on time, worked hard and even dug out one of the roots that was getting in the way of my AC system. I would have done it myself but he was already on the job... I didn t have a chance to thank him because my husband, who was not here for most of the appointment, saw him out. So, thank you, Jamal, and I hope this review gets to your bosses so they know what a hard worker you are! Sincerely, Rona K., Blue Dot customer. Jamal W. 08/29/12 |
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Mailed the comment card on service invoice. Very excellent in all respects and technican was very professional and did great job. Also asked if he would do the fall checkup which he said he would do but did not see that on the invoice form.
Will I need to have someone do the fall check up?
Billy Thompson. Justin H. 08/29/12 |
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Michael was extremely knowledgeable and helpful! Michael I. 08/29/12 |
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ROGER C ISTHE BEST REPAIRMAN I EVER HAD AT MY HOUSE EVEN THOUGH MY 2 YEAR AIR CONDITIONING UNIT FROM, BLUE DOT HAS BEEN A TOTAL DISASTER AND HAS BEEN OUT MORE THAN IT WORKED ! ROGER IS THE ONLY MAN THAT GETS IT TO WORK . ROGER IS THE BEST MAN THAT I REQUEST. HIIS SEVICE IS OUTSTANDING! Roger C. 08/29/12 |
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Everything went fine. Your rep will make arrangements for someone to revisit on Thursday to give me an estimate on an inexpensive unit to hold me over till I can afford a better system Justin B. 08/28/12 |
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Tyran D came out to service our furnace and did a great job. He was prompt, worked quickly and was very friendly. We will use Blue Dot again Tyran D. 08/28/12 |
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Was very satisfied with our service. Justin was extremely nice and very competent and neat! He is to be commended! Justin B. 08/27/12 |
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Justin Barr is a good technician. He found the problem with my heat pump and furnace. I will be planning to get a new heat pump and furnace from blue Dot in the near future. Justin B. 08/27/12 |
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Justin Barr is a good technician. He found the problem with my heat pump and furnace. I will be planning to get a new heat pump and furnace from blue Dot in the near future. Justin S. 08/27/12 |
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Fernando is an excellent and very capable technician. He always comes on time and finish his work effectively on time. I always feel very trustworthy of him. When I ask him questions about the job, he always gives me confident and knowledgable answers.
Great! Great! Job Fernando.
Romeo Salvador Fernando D. 08/27/12 |
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Technician Roger C did everything right, and got our central A/C back in service. His diagnostics were logical, his work thorough and complete. I doubt that additional work will be required. Thanks! Roger C. 08/27/12 |
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The technician Tyran did a great job he was thorough but quick, on time and had great customer service. He helped clean up a few gallons of condensation that could have caused more damage to the house structuree . He showed that he was happy and enthusiatic about working thanks for the great service. Tyran D. 08/25/12 |
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BOTH EMPLOYEES WERE BOTH PROFESSIONAL AND COURTEOUS. NICE WORKING WITH THEM Calvin M. 08/24/12 |
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Excellent tech! Hard to find knowledgable, friendly technicians in any company but Shermaine was just that... and kind to my dog as well (A just for that alone!) Shermaine E. 08/24/12 |
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Service was great as always. Ty was a pleasure to work with. Nice going, Blue Dot!!!! Tyran D. 08/24/12 |
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I only have good things to say about Blue Dot Services and Justin S. Justin always keeps me up to date of what's happening with my air handler, outside unit and also recommends replacing other things that are old, like my water heater. Good service, good information Josh L. 08/24/12 |
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Was very professional and knowledgeable. Justin H. 08/23/12 |
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Darren was prompt, professional, knowledgeable, friendly and completed the service maintenance effeciently. Always a pleasure to have him as our customer service rep. Darren R. 08/21/12 |
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Gadji performed a comprehensive and thorough maintenance check and service at my home today. He was friendly and courteous, respectful of my home, and was professional in every sense of the word. His employers would be pleased and proud of the way he is representing the name Blue Dot Services! Gadji S. 08/21/12 |
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Keith R was very informative, professional and helpful. He is a good representative of your company. Keith R. 08/20/12 |
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Today I had an issue with my air conditioner; completely stopped no electric to the unit after the service was finished indoors but through quick action of Gadji S and positive company response my unit is working efficiently... Gadji was helpful in recommending improved protection to my 10 year old unit. COOLING in summer heat GREAT! I am so glad I have Blue Dot as our service. Thank you! Gadji S. 08/17/12 |
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Ty came out today to figure out why our central air conditioning wasn't working (an uncomfortable and stressful problem for a 7-months-pregnant woman!) and he did a fantastic job. He was thorough, kind, polite, funny and efficient. He quickly found the source of the trouble (a loose bolt causing a refrigerant leak) and got started right away on a flush and fill. While he was waiting for the flush and fill, he preformed regular maintenance on the unit, including washing the filter for me. He was very informative, and our dog loved him. Blue Dot is good, but Ty is great! Tyran D. 08/16/12 |
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Kevin L. with Blue Dot was great...very friendly and knowledgeable! All of our experiences with Blue Dot have been very positive. Having this contract gives me great peace of mind. Kevin L. 08/15/12 |
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Darren R came out to our home to inspect our air conditioning unit. He was prompt and very friendly and respectful. We hope the next time we need Blue Dot's services that he is the technician they send. Darren R. 08/15/12 |
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Excellent service technician. Professional, competent. Complete heat pump system assessment and report. Keith R. 08/14/12 |
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Blue Dot provided excellent, prompt and efficient service when fixing my A/C Unit. The Service Specialist, Michael I took the time to explain everythin to me about the repair. Michael I. 08/14/12 |
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Our service specialist was Don J. and he did a fantastic job assessing the problem and completing the task. He was super nice and had a very possitive attitude alone with being extremely courteous. He was thorough in finding the problem and fixing it promptly. He was knowledgable and honest.Overall, we are very happy with Don's work and would love to have him back if we ever need another servicefrom Blue Dot. Don J. 08/14/12 |
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