Blue Dot Services of Maryland - Our Reviews
Overall Rating
(4327 Reviews)
(628 Reviews)
(654 Reviews)
(1802 Reviews)
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(8 Reviews)
(131 Reviews)
(9 Reviews)
(720 Reviews)
(13 Reviews)
(18 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Blue Dot Services of Maryland has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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Walter "Skip" F. came out to do a check on my heating system. He was very polite the entire time and explained everything he was doing. When he found there was a problem with ignitor switch, he professionally gave me recommendations/options. At no time did I feel pressured with a sales pitch. I found him to be very thorough and knowledgeable. Walter "Skip" F. 10/17/16 |
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All of the staff I worked with were very professional.The technicians respected my home and were very helpful in explaining the new system. I would highly recommend them if you need a new central air unit. Jorge B. 10/16/16 |
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I was very pleased with the professionalism of Blue Dot. Everyone I dealt with from the salesman to the installation techs were courteous and professional. Jorge B. 10/16/16 |
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Frank was right on time. Did a professional job checking out my HVAC. Was very honest and knowledgeable in answering my questions. Very courteous and polite.
Thanks, Frank, for a great job. Frank E. 10/15/16 |
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Thomas did a great job of servicing our furnace. He arrived within the time promised. He was careful and respectful of our home. He took time to explain everything he was doing and even took time to show us how to operate our humidifier. Thanks for a great service call. We look forward to Blue Dot and Thomas visiting again!! Thomas L. 10/13/16 |
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Blue Dot Services of Maryland has always given us excellent, prompt, reliable service. Shawnte W., services our heat pump most recently. He covered his shoes, took care of the request and answered all of our questions. We will continue to be a customer Shawnte W. 10/11/16 |
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Very respectfully, helpful and knowledgeable. I'm in love with the work they did and the product. Everything was left neat and clean. William V. 10/08/16 |
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The service provided by Jeff was excellent. However, the reason for my below average review is I just learned from the service technician that Blue Dot will no longer be servicing oil furnaces. This is the same furnace that was installed by Blue Dot just a few years ago. I think it would have been in better form to have been notified in writing, my renewal contract was just mailed and didn't mention it. Jeff M. 10/08/16 |
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Curtis is a wonderful representative of your company. He worked efficiently on the heating unit, but took time to explain and/or answer questions. 10/07/16 |
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Excellent and very professional work was done by Don, Brad and Ray. I give them a FIVE STAR RATING. Jorge B., Ray B., Donald B. 10/07/16 |
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The technician Curtis B. Was on time, knowledgeable and competent. He worked to make certain that everything was in working order. He took the time to explain the issue with a part and fixed it. He left the area clean. Curtis B. 10/07/16 |
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Very professional! I received a reminder call about scheduling my maintenance, received a confirmation call regarding my appointment, and received a call telling me the technician was on his way. Service was performed quickly with a few suggestions about system improvements with pressuring me to spend additional money. In addition, the technician, Frank, found a leaking water line to my humidifier and immediately ordered a replacement at no cost to me. Frank E. 10/06/16 |
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I've been using Blue Dot for years to insure that my a/c and furnace are both working properly prior to each cooling and heating season. Customer service has always been great ... it's easy to book an appointment ... they call you to let you know when the service person is on the way ... and I've NEVER been disappointed with the technician. Today was no exception. Zach arrived on time and was totally professional and easy to talk to. I would highly recommend him as well as the maintenance that Blue Dot is exceptional at handling. Zach S. 10/06/16 |
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I was very satisfied with the service provided by Blue Dot for routine seasonal check up of my heating system. Chris was prompt and efficient. He displayed professionalism when answering all my questions. Chris W. 10/05/16 |
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Peter showed up when he was supposed to. Fixed my problems and did a bang up job quickly. He explained what was wrong and answered all my questions Peter P. 10/05/16 |
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Very good service. Tech very knowledgeable. Walter "Skip" F. 10/05/16 |
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Be nice if tech would arrive within the service window. Was suppose to come between 8 and 12- by 12:30 I had to call to cancel appointment after waiting all morning. Very disappointed. 10/05/16 |
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Don and Will did a great job competing an installation of a new home HVAC unit. They were on time, neat, and cleaned up before they left. I would recommend Blue Dot for any HVAC needs. William V. 10/04/16 |
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Don and Will did a great job competing an installation of a new home HVAC unit. They were on time, neat, and cleaned up before they left. I would recommend Blue Dot for any HVAC needs. Donald B. 10/04/16 |
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Blue Dot has installed numerous new equipment over the years in several of my homes. Recently, for the second time, had problem with condensate drain for a furnace and hot water heater installation that resulted in flooding downstairs including finished section of basement. Technician who came said I needed a plumber and left. I was assured after first instance that this would not occur again. I was also contacted after technician left by a representative from BD indicating that I would hear from a regional manager that night and that they would stand behind their work and reimburse me if they were to blame...I am still waiting for that call five days later. Lousy service, poor attitude toward someone who has been a longstanding customer. Gave them ample time to do the right thing, They will now hear from me. Shawnte W. 10/03/16 |
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Thanks Mr. Jansen! We hope that you have a wonderful week! Frederick B. 10/03/16 |
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Another great experience with Blue Dot. Shawnte W. 10/01/16 |
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Shawnte ***** was courteous, knowledgeable and efficient. Did an excellent job. Shawnte W. 09/28/16 |
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Larry H. was fantastic! He was polite, efficient, and replaced my thermostat quickly. I loved the fact that he removed his shoes at the front door. This level of care continued throughout the process. I'd recommend Blue Dot. Larry H. 09/28/16 |
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Great Service! 09/27/16 |
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Anthony ***** was wonderful. Polite, clean, and competent - very professional. Anthony F. 09/27/16 |
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Ramon and carlos are very good at there job I highly recommend both of them. Ramon R. 09/24/16 |
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Don with Blue Dot was outstanding... Always polite and answered any questions!!! Robbie and Brad were also wonderful... They made getting a new heat/air unit a GREAT experience! Thank You! Donald B. 09/22/16 |
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Mark Daisy was wonderful from start to finish with our A/C repair. He was polite, on time and extremely knowledgeable about what was needed to repair the A/C. After some service problems in the past, we feel very pleased to have discovered Mark. We are hoping to keep him for our ongoing service needs. Many thanks, Mark, the A/C is working great, considering it's old age. Paige and Maggie 09/21/16 |
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Skip ****** has serviced my furnace and AC units for numerous years. He is a outstanding Tech, very knowledgeable and always provides excellent service. I always request him because he takes pride in his work and i know my service will always be done right. Steve Walter "Skip" F. 09/21/16 |
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Had my unit serviced by Matthew P. From Blue Dot yesterday and the service was outstanding. He was very knowledgeable and did a very thorough fall cleaning. He did a much better job than previous technicians I have had. I would highly recommend Matthew P. To service your HVAC Matthew P. 09/21/16 |
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My Mom and I cannot thank service tech,Mark Daisy, enough for his recent repair of our very old A/C system. Mark's knowledge, skill, punctuality. patience. consideration and his total honesty helped us to make the best decision on repairing our A/C. After having multiple problems w/ Blue Dot's installation and repair services in the past, Mark has helped us to regain our trust in Blue Dot. We recommend Mark very highly and hope he can be our regular service tech. Mark D. 09/20/16 |
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I was very satisfied with the service and installation of my furnace. I had my new furnace installed within 24 hours of my initial call to Blue Dot. The service Reps Ray Edgerton and Tony Macdonald were polite and explained everything I needed to know about my new furnace.. They also did a good job cleaning up after the job was complete. Tony M. 09/20/16 |
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I was very satisfied with the service and installation of my furnace. I had my new furnace installed within 24 hours of my initial call to Blue Dot. The service Reps Ray Edgerton and Tony Macdonald were polite and explained everything I needed to know about my new furnace.. They also did a good job cleaning up after the job was complete. Ray E. 09/20/16 |
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A fine job! Scheduling was easy and arranged according to my availability. Curtis was extremely pleasant, organized, and neat; and I hope he will be be back for future maintenance check-ups. 09/18/16 |
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I've been a customer of blue dot services for years. Their customer service, their service personnel and their products have continued to be outstanding for over 30 years. Dwayne T. 09/18/16 |
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Jorge, Erick and Ramone did an excellent job installing our entire new system, which included a new heat pump and furnace. They were timely and efficient. Jorge noticed that a Carrier part was defunct for the propane and will notify us when the part is available to complete the propane installation. Jorge B. 09/17/16 |
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Very through and courteous technician. Matthew P. Was awesome. He went above and beyond to ensure my concerns were addresses and resolved. 09/17/16 |
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Walter F. provided 5 star servicing of my HVAC equipment. Walter "Skip" F. 09/17/16 |
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Mark Daisey was GREAT! 09/16/16 |
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We cannot say enough excellent things about Mark. He showed up on time , he was VERY pleasant and he knew his trade . He went through our new Carrier heat pump system giving it a checkup which was included in our purchased . Mark explained everything he was doing and gave up great maintenance tips . We will be asking for Mark in the future . Thank You SOOOOOOOOOOOOOOOOO much Mark. Mark D. 09/16/16 |
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Thanks TAMIKA for exceptional service while confirming all of my concerns and scheduling a time convenient for my family. You were awesome in attitude and customer service. I appreciate your professionalism. Have a fantastic day. Tamika L. 09/16/16 |
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The technician was on time, was very professional and completed the Fall "checkup". Michael C. 09/15/16 |
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Will and Nick were very polite, professional and courteous. They worked very clean and were extremely knowledegable in answering our questions.. I would highly recommend Will and NIck. They did a fabulous job and performed beyond our expectations.
Sincerely,
Ned and Linda Tomarchio William V. 09/15/16 |
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Ray and Tony were superb. Not only are they knowledgeable about HVAC systems but did everything they could to explain different steps they took, made use easier for me on different issues of systems, cleaned up refuse constantly and were polite and worked tirelessly until job was completed around the clock. The areas in the house were left spotless before their exit. Ray E., Tony M. 09/13/16 |
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Skip was very professional and informative about the status of my AC unit. He quickly diagnosed and pinpointed the system malfunction, then made the repair. Awesome response time as well. Walter "Skip" F. 09/13/16 |
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Stevie came to my house to fix the upstairs A/C unit. He is always so nice and cordial. Very professional while also being quick. Finally the house is nice and cool again. Thanks Stevie! Stevie M. 09/12/16 |
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I had blue dot today to service my air conditioner. Curtis B. serviced and fixed my problem. He was honest and did a good job. I will have him again if service is needed in the future. Curtis B. 09/12/16 |
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Came home to a hot house at 9pm. I called Blue and they had Dwayne there by 1am. He was helpful and got it fixed. I'm very thankful that he was able to come out. Dwayne T. 09/11/16 |
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Company and staff are great. They provided excellent service from beginning to end. Montre P. 09/10/16 |
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