Blue Dot Services of Maryland - Our Reviews
Overall Rating
(4327 Reviews)
(628 Reviews)
(654 Reviews)
(1802 Reviews)
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(8 Reviews)
(131 Reviews)
(9 Reviews)
(720 Reviews)
(13 Reviews)
(18 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Blue Dot Services of Maryland has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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good service - did the job promptly Tyran D. 09/25/12 |
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Just wanted to say Tyran D. performed the Fall check- up on our heating & a/c unit yesterday (9/24). He was thorough and informative and did a good job. He is very personable and a pleasure to have in your home. Diane Allen Tyran D. 09/25/12 |
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Just wanted to say Tyran D. performed the Fall check- up on our heating & a/c unit yesterday (9/24). He was thorough and informative and did a good job. He is very personable and a pleasure to have in your home. Diane Allen Tyran D. 09/25/12 |
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Tyran D. completed the installation of the blower. He was very deligent in verifying that the equipment was in working order before he left, and explained everything to us in a clear and concise manner. Tyran D. 09/25/12 |
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Ben Austin was neat, clean, quiet and friendly.
Ray Hartman Ben A. 09/24/12 |
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Roger has worked on my HVAC system in the past as well. Personable, helpful; remembers previous issues if any. Friendly and proficient. I like having techs I know when possible, nice touch from Blue Dot. Roger C. 09/24/12 |
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prompt arrival and great service Ben A. 09/24/12 |
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Unfortunately, 0 stars. Tech was friendly & courteous. Had difficulty setting up Fall maintenance because received no bill (after 28 yrs!). Finally charged it & was able to get appoint. Tech. due 12-6 PM. At 4:30 received call he would arrive 30-45 min. At 5:40 received call Tech was on his way (no idea about previous call). I called at 6:05 when no Tech. & was told "they'd look into it" Tech arrived at 6:20; no apology for lateness; completed call at 7:00. Said he was to check gas furnace (we have a heat pump installed by Blue Dot). Never checked electrical box. Turned on heat, said "smells likes its OK". I am not confident everything checked out. Overall, not satisfied. Jamal W. 09/23/12 |
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Tyron D. did an excellent job of checking our system, answering our questions and doing followup work Tyran D. 09/23/12 |
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Justin gave grat service, was very polite, and made honest recommendations Justin B. 09/22/12 |
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Justin B. provided courteous and professional service. He showed us parts of our system that will eventually need replacement. Justin B. 09/22/12 |
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Blue Dot Services always provides prompt and excellent service. Their technicians are always very informative, knowledgeable and friendly. They alway provide excellent service and are willing to answer any questions that a person may have. I highly recommend Blue Dot Services. I always request Darren Robinson. Darren R. 09/22/12 |
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Glenn Corbin has worked with me to install 6 systems and he has always made sure the jobs were to my satisfaction. When I had a core failure on my heat pump, he arranged temporary window A/C units during the heat of the summer - great customer service and I will always go to Glenn for my systems! Glenn C. 09/21/12 |
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Ben A. did a great job of checking my heating system and left the area neat and clean. Ben makes it a pleasure to do business with you and will keep me using your company. Ben A. 09/21/12 |
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Rick and Jeremy installed our new Carrier Infinity heating and cooling system. They were professional and polite. The job was left clean and neat and I appreciated their commitment to excellence. They even built a custom platform for my new AC unit. Thank guys. We love our new system. Rick U. 09/21/12 |
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exceptional! tech Tyran D so polite, his Mother gets credit too! very thorough job... nice smile.. love the blue shoe covers
Sandra G. Tyran D. 09/21/12 |
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The service technician, Tyran D was very professional, personable and thorough. Excellent customer service!
Tammy Tyran D. 09/20/12 |
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Mr. Tyran D. was my service agent today for Blue Dot Services.
Today’s weather was horrendous and I frankly didn’t expect the date would be kept. In fact he showed up one hour before the end of the time frame. His manner was completely professional.. courteous, patient, good listener; able to give educated feedback to my observations and questions, and quick yet thorough in assessing and drawing conclusion.
The write up record was the most legible of any technical visit I have ever seen, which he proceeded to go over with me.
Blue Dot Services has once again demonstrated they have a high level of quality as a standard in who they hire and in their policies
Tom Tyran D. 09/20/12 |
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Tyran D. provided the fall check up for my Mom, Audrey Vaughn, 794 Eastern Point Road, Annapolis, MD, on Tuesday, 9/18. He was extremely professional and very friendly and helpful to my elderly mother. I really appreciate his excellent customer service. Tyran D. 09/20/12 |
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Ben is very good, his work and manner.
Give him a bonus. Ben A. 09/20/12 |
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Justin B was great! Very professional and very knowledgeable. We want him for all of our service calls.
John. Justin B. 09/20/12 |
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DJ did a very good job servicing my furnace for the upcoming winter months. He also took time to show me how to change the batteries in the thermostat. Don J. 09/20/12 |
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Everything was awesome! Bill Sears explained everything to us and we felt no pressure. Dan Grammer and Ramon Rivera did a great job installing our new gas furnace and they were very professional. Can't wait for a cold, snowy winter now. We used Blue Dot in the past in our last home and will use them again. We highly recommend Blue Dot! Dan G. 09/20/12 |
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Justin B was very courteous and knowledgeable about our heating system. Justin B. 09/19/12 |
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Tyran D was the technician that came out to service my furnace. He was thorough, professional and personable. Great customer service! Tyran D. 09/19/12 |
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Ben was very knowledgeable and professional throughout the service. He provided me with options, and listened to my concerns. Ben A. 09/18/12 |
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Justin S. did a great job today servicing my heat pump. He did more than must Techs ever do. Justin S. 09/18/12 |
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Adam is a very thorough, curteous and knowledgeable technician He alerted us to the fact that our new fan motor could be damaged by an electrical surge. He was able to quickly install a part to eliminate this potential problem. He also answered all our questions in simple to understand language. Adam B. 09/17/12 |
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Ben Austin completed a fantastic pre winter service call. He explained everything he was doing. Mr. Austin was polite, efficient, and there was no mess. I was very pleased and happy with the call. Ben A. 09/17/12 |
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Tyran was running late, but called to let me know which I very much appreciated. When he arrived, he promptly, thoroughly and consciously went about his business. I was very pleased with the service he provided me. Tyran D. 09/17/12 |
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Shermaine was an astonishingly competent technician, and his communications skills far exceeded expectations. He did an outstanding job, and we'll keep coming back to Blue Dot for our heating and air conditioning needs.
Donna K., Cockeysville, MD Shermaine E. 09/17/12 |
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Justin S was new to me but he was just as efficient as all the other techs who have serviced my heating and a/c. Plus, he got here early which gives him 4 stars! I have a yearly contract with the company and I will certainly renew next year. Justin S. 09/17/12 |
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Your technician came on time, did his work, explaned everything to me and was very professional. I am happy I re-newed the yearly maintenance agreement. Tyran D. 09/17/12 |
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I wanted to give you feedback on 2 of your techs. Rodger installed out air conditioneron 8/31/12 very polite and knowledgeable. Also Ben came out for our semi annual checkup. Ben was very courteous and helpful with some questions that I had. The techs that we have had thru the years are a great reflection on your company,always very professional. Ben A. 09/16/12 |
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Darren Robinson is our service man for Blue Dot. I always request that he does our service because he is excellent.
At the time of this particular service, my wife was having difficulty in our bedroom with what I suspect were allergies. I also have allergies. Darren suggested that we put a UV light on our attic furnace. We took his advice and both my wife and myself have seen a noticeable improvement.
We also bought a new AC and furnace for our basement from Blue Dot. One of the main reasons we bought from Blue Dot and not BGE Home was because of the excellent service we have received from Darren. His personality, knowledge, and professionalism make him an excellent representative for your company.
Sincerely,
Bob and Ginger Dwyer Darren R. 09/15/12 |
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Ben A. was here today for reg. maintence. He found a few things starting to show wear. Very informative and professional. On time clean and respectable. Very comforting to find mechanics like him today. Did a GREAT job. Thanks Again Ben ! Ben A. 09/14/12 |
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Tyran D did a professional job. Thanks very much! Tyran D. 09/14/12 |
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My tech, Justin Barr always does a excellent and professional
service repair. I know I will be getting honest work on my
maintaince service. Thank you again, Justin! Justin B. 09/14/12 |
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Blue Dot has always provided excellent service, and my technician Justin S. is top notch. He is thorough, polite, and extremely professional, and I trust his judgment and his skills completely. Justin S. 09/14/12 |
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Ben A. just completed service on my heating system. He arrived right on time, was very courteous and professional. I had a few questions about the system and he answered all of them to my satisfaction. He provided a suggestion to prolong the life of the heating system as well as the condensing unit. I will follow up with his suggestion and call Blue Dot. Thank you, Ben! Ben A. 09/14/12 |
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Same day response for service. Technician pleasant and neatly dressed. Work could not be completed because of a part not in stock. Technician provided a manual approach to obtain the needed cooling until part arrives. Ben A. 09/14/12 |
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Tyran D was very professional, courteous and knowledgeable of my heat pump system. His work is outstanding and he works in an efficient timely manor. Thank you! Tyran D. 09/14/12 |
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Sam H. was great. Very courteous and thoughtful. Sam H. 09/14/12 |
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every time we have had your service it has been always efficient prompt,courteous and well done I would rate you 5 star. Ben A. 09/14/12 |
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Great service...5 stars! Ben A. 09/13/12 |
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As a long time customer of Blue Dot I was not a bit surprised when my service call was as scheduled, and my tech, Adam was most courteous and knowledgeable. He helped resolve my issues and imparted important information to maintain my unit. Adam B. 09/13/12 |
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Blue Dot services has been looking after our HVAC needs for years. They show up on time, treat our house well and do great work. We have been pleased with their maintenance contracts and plan to keep Blue Dot on the job as long as we own this house. Keith R. 09/13/12 |
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Very satisfied with Blue Dot airconditioning service. The technician came promptly to my house on time and diagnosed the problem (capicator) and also explained to me other options in the future for my a/c needs and heating. He also helped me with the payment processing via his business office/management. Lastly, he indicated that I might want to consider a maintenance agreement so that I could take advantage of discounts and alleviate any future maintenance/repairs. Justin S. 09/13/12 |
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Semi-annual maintenance. Technician explained everything he was doing and provided feedback on system condition. Very polite, knowledgable. Confirmed my previous experiences with Blue Dot. Shermaine E. 09/13/12 |
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roger came and installed our new air conditioner,he did a great job and we were entirely happy with his professionalism and courtesy. great job thank you. Roger C. 09/12/12 |
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