Blue Dot Services of Maryland - Our Reviews
Overall Rating
(4327 Reviews)
(628 Reviews)
(654 Reviews)
(1802 Reviews)
(19 Reviews)
(177 Reviews)
(148 Reviews)
(8 Reviews)
(131 Reviews)
(9 Reviews)
(720 Reviews)
(13 Reviews)
(18 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Blue Dot Services of Maryland has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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Had GREAT service from Thomas L. earlier today. He was both courteous and professional. I was very comfortable having him in our home, and I liked the fact that he used his time efficiently. In about an hour, he was on his way to his next appointment. Good job. Thomas L. 11/14/12 |
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Great service on time and very efficent .Tech was very polite and knew his job well. Keith R. 11/14/12 |
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Thomas L arrived promptly and gave my furnace a complete check up like no other tech has given it. I have been a guardian plus member for 6 years and this is the first time that things were actually checked with meters. I was so surprised that I actually commented to Thomas L about this . I told him that for paying $299 that I felt like I was ripped off by the other techs doing my service. All they did is look at the coils and run water to clean the over flow and changed the filter.
When Thomas did my check up he found 2 things wrong which should have been found previously. He had to replace the capacitor and the transformer. Blue Dot you have a great tech in Thomas L. When I call for any of my services I will be requesting him. Oh yes I forgot I purchased an ultra violet system for my furnace from him on his recommendation. I do have to say Blue dot you owe me for 5 1/2 years of incomplete service not happy about that. Thank you Thomas L Thomas L. 11/13/12 |
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Justin B. is very knowledgeable and helpful. Last year, when called about a water leak he noticed mold in our 4 year old heating unit. He installed a UV bulb and we were breathing more comfortably the next day--huge difference, no more itchy eyes and coughing either.
He is very clean, appropriately friendly, good at providing information, and fixed our "leak" without even charging us. I ran to Home Depot for a can of spray insulation and he applied it around the duct work that was causing the condensation on the ceiling. He even suggested checking one vent we hadn't noticed had the same problem.
this year when he came to change the UV bulb, he was prompt, quick, and careful to not change anything in our home. Justin B. 11/13/12 |
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‎'Skip' arrived on time, was professional and fast & efficient Walter "Skip" F. 11/13/12 |
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As usual, service was great. Justin B. did a good job and was quite informative about installing a new Ultravation system on my furnace. Thanks to him for a well done service. blanche Hutchins Justin B. 11/12/12 |
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We bought our house in April and just had our first maintenance on our oil boiler today. Darren R. was our technician and he was wonderful. He took the time to answer all my questions and explain everything to me. He was polite, friendly and very knowledgeable. A pleasure to have in our home, he will be our technician of choice in the future. Darren R. 11/12/12 |
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Walter "skip" F. arrived promptly and did an outstanding job. Walter "Skip" F. 11/10/12 |
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Calvin's the best - friendly, courteous, fast and efficient! Calvin M. 11/09/12 |
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Fernando was my man!! He is very capable and knowlegable. Fernando D. 11/09/12 |
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Jeremy was the other member of the team that installed our new heat pump. He was concerned that he had to remove some of the ornamental grasses that surrounded the old unit. I had expected this and assured him that it was ok. Both he and Rick were so quiet that I hardly knew they were here. Once again, we would definitely recommend BlueDot. Jeremy L. 11/08/12 |
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Technicians arrived promptly. They were very careful to cover my carpets for protection. Installation of our new heat pump took less time than I thought it would. Rick was particularly helpful in reviewing the new thermostat for me. We have used Blue Dot before and will continue to do so. The serice is excellent. Rick U. 11/08/12 |
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Calvin M. rocks!! Just had our annual winter services and he always keeps us warm and cozy for the winter. Calvin M. 11/08/12 |
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Thomas was very thorough in completion of the semi-annual system check. We feel that we are now ready for the winter Thomas L. 11/08/12 |
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Kevin L, did a great job explaining the service performed and the state of our heating system. I have had service contracts with Blue Dot and its legacy company for more than 20 years. I think that says it all!!! Kevin L. 11/07/12 |
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Thomas L. came out and was very knowledgeable, professional, and courteous. He explained the issue and how to maintain the heating/AC unit. I recommend his service and Blue Dot Services of Maryland and will definitely using their services again. Thomas L. 11/06/12 |
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Don B. came out a performed a 21 point inspection on my furnace. I got a great deal from Groupon. Don explained things to me and answered my questions while he worked. He was very patient and very professional. He made some recommendations for improvements to me heating system but there was no pressure to "buy" anything which I truly appreciated. Thanks, Don, for a job well done! Don J. 11/06/12 |
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Your tech answered all my questions about the units and was very thorough servicing everything. Blue Dot has been real good to us over the years. Thanks, Dick and Mary Lou Jeremiah O. 11/05/12 |
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I am extremely pleased with Blue Dot services.You are truly the BEST! Adam B. 11/03/12 |
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Darren R showed up to service my unit. He was excellent. Did a great job and will be back to install my replacement air filter when it comes in stock. He is very knowledgeable and personable too. Darren R. 11/03/12 |
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Excellent service!! the blue Dot technician, Darren Robinson was courteous, knowledgeable and fixed the problem in a very short time. Would recommend to anyone!!!!!!! Darren R. 11/03/12 |
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Service was fast and good. Tech seemed to really know what he was doing Roger C. 11/02/12 |
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We have been very impressed with Blue Dot Services representative Justin B. during the two times he's visited our house this year. He's been very professional and informative, and we highly recommend him. Justin B. 11/01/12 |
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The technician Ben Austin was pleasant, thorough and generally first rate. Unfortunately, after he left we discovered that one furnace that had been working no longer worked. When I called him he indicated that he would have them send someone out the next morning. However, when I called the next morning I was told that I would have to wait 3 days for rthe repair since I had some furnaces that were working. After "reasoning" with the scheduler who called a supervisor, they agreed to send someone that day. Indeed Ben showed up, re-attached a wire he had failed to reattach, the furnace works and he was in my home less than 5 minutes. Folks read from a script rather than use their intellect. If my furnace was working before the tehcnician came and did not work after he left, the two events must be related. Just think how infuriated I would be if I was negatively impacted by waiting 3 days to have them correct their error which took only 5 minutes. Ben A. 10/31/12 |
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I just had my central a/c replaced with a new Carrier compressor and air handler. Rick, Jeremy, and Jason, my Blue Dot installers, did an excellent job. They were friendly, courteous, and thoroughly professional. The installation looks immaculate and works beautifully. They made sure we understood how to work the system, and left everything neat and clean. We're very pleased!...........don white Jason K. 10/30/12 |
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Blue Dot Services were highly recommended by two of my coworkers for heating and air conditioning. I was not disappointed. The service rep--Darren R. and his coworker were prompt, polite, patient, very efficient and eager to explain everything they were working on to me. I could not have been more pleased with the service and price. They were the best service reps i have ever dealt with. Darren R. 10/29/12 |
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Calvin M. did a great job. Thanks Calvin M. 10/26/12 |
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Excellent service by Walter "Skip" F. Blue Dot maintenance and repair plan is very supportive.
Arthur Stegmayer Walter "Skip" F. 10/26/12 |
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My technician was Thomas Hoe 22 and not the Thomas N.. He was fabulous, so kind and caring. He is a wonderful worker, very thorough. He explained everything that he was doing step by step. It was a pleasure to have him working in my home. It made me glad that I was using Blue Dot Tom N. 10/25/12 |
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Richard C. performed a fall maintenance check. He called 10-15 minutes before arriving. He was courteous and knowledgeable. He made some recommendations and provided a thorough explanation. I was very pleased with the professional service he provided. Richard C. 10/24/12 |
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Tyran Dungee provided excellent service on this fall check up. He called to advise of his arrival schedule and explained the steps in the process as he checked the heating system. He demonstrated clear knowledge of the system and products. Tyran is an excellent representative and exemplifies the great experience I have had with Blue Dot over the years. Catherine Fiddes Tyran D. 10/24/12 |
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The recent work on my furnace by Blue Dot Service Representative, Justine Barr, was excellent in all respects. Mr. Barr is an experienced, knowledgeable, and respectful technition who quietly accomplished the work in a timely manner. I appreciate his expertise and sincerity. Justin B. 10/24/12 |
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Tyran D. was my Service Specialist for my annual winter checkup. He was very friendly and offered advice in several areas to circumvent future problems. Great job. Tyran D. 10/23/12 |
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Skip was the most thorough technician we have had to date. A real professional and an asset to Blue Dot. We hope he will be scheduled for our Spring maintenance. Thanks..Carmen M Walter "Skip" F. 10/23/12 |
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Justin S.
On 10/8/12
Justin came to my house to inspect my furnace for carbon monozide. He was very nice and did a really professional job. He took the time to explain everything to me.
Edith Handley Justin S. 10/22/12 |
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We had Blue Dot conduct system performance maintenance for both our heat pump and our gas heat systems last week. Tyran D did a great job in a very professional way. He took care of the work efficiently and even gave us several tips. I would definitely recommend Blue Dot and Tyran to others.
- Sean Tyran D. 10/22/12 |
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Skip was superb in his customer service, professionalism, and expertise! Thank you! Walter "Skip" F. 10/22/12 |
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Justin S. was very thorough and suggested that I use disposable filters because the one that came with the system was starting to fray. This would cause harm to the system. He also left me literature (for future reference) which explained the UltraMax EZUV. He also installed a new water panel in the humidifier. Justin S. 10/21/12 |
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Ty was very friendly and knowledgeable and a good representative of Blue Dot. Tyran D. 10/21/12 |
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Excellent technician. Well informed, offered explanations and illustrated problem areas. Would highly recommend Kevin L and Blue Dot. Thank you! Kevin L. 10/20/12 |
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Daren R. at BLUE DOT is simply the best of the best. His work ethic, attention to detail, knowledge, experience level ....... & lets not forget his friendliness, caring & kindness ...... is extraordinary. I have contracted with Blue Dot for many years. However, there is not a tech working there that comes close to doing the fantastic job that he does & the phenomenal person that he is. He is a model of excellence for Blue Dot. As a result of being blessed by meeting Daren on a service visit years ago...... we request that only Daren be sent to service our furnace & air conditioner. Daren never dissappoints & he makes it a priority to remember who you are. Daren makes sure that you feel "special" to him & Blue Dot..... he makes you feel like your business with them really matters. He is an amazing asset to this company. I HIGHLY reccommend Daren!!!! ................................ from a very grateful & happy family in Baltmore County Md. Darren R. 10/19/12 |
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Daren R. at BLUE DOT is simply the best of the best. His work ethic, attention to detail, knowledge, experience level ....... & lets not forget his friendliness, caring & kindness ...... is extraordinary. I have contracted with Blue Dot for many years. However, there is not a tech working there that comes close to doing the fantastic job that he does & the phenomenal person that he is. He is a model of excellence for Blue Dot. As a result of being blessed by meeting Daren on a service visit years ago...... we request that only Daren be sent to service our furnace & air conditioner. Daren never dissappoints & he makes it a priority to remember who you are. Daren makes sure that you feel "special" to him & Blue Dot..... he makes you feel like your business with them really matters. He is an amazing asset to this company. I HIGHLY reccommend Daren!!!! ................................ from a very grateful & happy family in Baltmore County Md. Darren R. 10/19/12 |
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Robbie, Donald, and Darren were all excelent. They were courtious, thorough, and very professional. It's because of service like this, that I continue to recommend Blue Dot to all of my friends.
Bob Dwyer Robbie F. 10/19/12 |
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Tyran Dungee was polite and professional and neat. He answered questions and also left a brochure regarding UV. Tyran is definitely an asset to Blue Dot Service. Thank you.
Dale Shirachi Tyran D. 10/18/12 |
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Tyran D. of Blue Dot Services provided scheduled winter maintenance of our heat pump and furnace, He was prompt, courteous and friendly. (And his handwriting was the neatest I've seen in years!) Tyran D. 10/18/12 |
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Ben A. Was very helpful in diagnosing the problems and setting me up with a consultation to see what type of new heat pump will serve our family best. Ben A. 10/17/12 |
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When Shermaine E. was the technician that showed up to diagnose an error code on my 2 year old furnace I couldn't have been happier. He was able to find the problem the first time. He even went out of his way to go to the Carrier Supply and come back with the part that needed to be replaced. This past summer my A/C had a leak and I was without A/C in 100 degree weather for almost 3 weeks- because the first visiting technician thought I had to wait for a sensor part to be ordered. Finally, Shermaine was sent out and was capably able to diagnose and just fix the leak. Both service times, he explained everything he was doing. Shermaine is a great service technician! thank you Shermaine E. 10/16/12 |
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When Ben A. came out this year in the Summer - - he located the leak, that no other Technician could find for the last 8 years) & had the part ordered & installed under our 10 Yr. warranty (Just 6 mos. before it expired). He is the absolute BEST Tech at Blue Dot we have ever met - Hang on to him, he's a keeper. =) Ben A. 10/16/12 |
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Tyran was extremely helpful during a service call. The job was quick and could have taken 2 minutes, but he checked and doubled checked to make sure my system was operating properly. He also made recommendations on maintenance. Tyran D. 10/15/12 |
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SERVICE WAS GREAT AS NORMAL,STEVE DID A GOOD JOB EXPLANNING EVERYTHING HE HAD TO DO....THANKS...................................FRANK Steven B. 10/15/12 |
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