Better Business Bureau - Cincinnati - Our Reviews
Overall Rating
(1295 Reviews)
(480 Reviews)
(688 Reviews)
(126 Reviews)
(1 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Better Business Bureau - Cincinnati has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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Gail was good but my claim did not get resolved because the company Midwest Liners only answered back once and when I counter his statements he did not counter back and it was closed unresolved, so I caught no where. Gail S. 10/18/20 |
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For me at least the complaint is out so hopefully other customers are aware of the escrow crap 10/15/20 |
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Thank you for your help even though fifth third still says payments were late they were not I just did not include escrow amount because I had paid the taxes I think that's an unfair buisness practice thank you Tina for trying to help Tina G. 10/15/20 |
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no comment Emily P. 10/15/20 |
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The agent was extremely intelligent, important since my complaint involved four states. The only area of improvement was to have understood that I, as an author, counted the same as a big business as far a the senior help lines in the states are concerned. 10/14/20 |
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Your service is the worst and slowest I had ever got for a vital trouble in my life WITH NO SOLUTION AT ALL. I WOULD RATHER ASK YOU TO STOP YOUR SERVICE TO POEPLE SINCE YOU DO NOT HAVE ANY KIND OF NEITHER LOGIC UNDERSTANDING, NOR KNOWLEDGE, NOR EXPERIENCE. THE FACT OF THE MATTER IS YOU WERE JUST WASTING MY TIME FOR PRACTICALLY NOTHING AT ALL. Tammy B. 10/14/20 |
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I was amazed that I received an immediate response and that the manufacturer then responded quickly also. I was at a loss as to how I was going to get the new $700.00 item repaired or replaced. 10/14/20 |
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I heard nothing back form you until your request for a review! The matter is still unresolved. As far as I can tell, STORMAID Restoration of West Chester is a scam operation. They took my money in August 2019 and have NOT attempted to complete the project. Lies and deceit have been their standard practice. Gail S. 10/14/20 |
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They responded to my request immediately I didn't have no problems. They even contacted me to be sure I was satisfied about my results. I really recommend if you have any issues concerning anything contact them they will get it done. Thank You BBB. Tina G. 10/13/20 |
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BBB was very through in presenting both sides of the issue, however the company involved changed their views several times, leading to the issue being unresolved. Gail S. 10/13/20 |
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Reached out to BBB to help resolve an issue I had with a local dealership. Was able to resolve very quickly. Emily P. 10/13/20 |
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The agent I dealt with understood my issues and taught me a few things about BBB.
BBB is not a court of law. Many folks do not understand that even a court of law cannot force payment if the other party is slippery enough.
I called the attorney general's office, as was suggested, and got the cold shoulder because I am a 78-year-old author who signed a contract to sell books at expo venues.
Right there, I became a business, not a victim (although I think I am a victim because the $1500 I paid for the space has not been repaid. (Or emails answered)
I investigated far enough to discover the Great Homeschool group in question was not registered in the state of Ohio, and is under the aegis of a non-profit healthcare company in an unknown relationship. The word "Non-profit" caused me to question whether I would ever get satisfaction.
While I had registered with several other organizations in the same manner, they (even if it took many months) repaid 95% of what I had given them.
What is the BBB function here? Some businesses care and some don't - care about you or anything except your money.... Gail S. 10/13/20 |
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I brought a problem for weeks with contacting a company for repair of a new device. Through BBB Cincinnati I received a response the same day and the authorization for return and repair was received. A lifesaver. Thank you. Tammy B. 10/13/20 |
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They got things done in a few days that I tried to do for two years. I'm extremely pleased. Tina G. 10/13/20 |
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no comment Gail S. 10/12/20 |
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no comment Gail S. 10/11/20 |
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Thank for quick response handling my business matter with aquapro. All my email was answered in right away. Thank for your time Tammy. 10/08/20 |
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Amazing service, quick response. BBB Is where you matter most. I couldn't resolve all purchase and service issues without them. Thank you BBB. Tammy B. 10/08/20 |
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I never heard from the BBB regarding my complaint. I don't know if they even contacted the company. No one ever contacted me regarding this issue or to see if it had been resolved. BBB did nothing to assist in this matter. I resolved my own problem but was left with a larger one when the company delivered the merchandise and broke the front door to my business in the process. I now have to take up more of my time to resolve that issue. Tammy B. 10/08/20 |
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I am convinced that I would not have received resolution to my problem had it not been for BBB in Cincinnati. 10/08/20 |
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it's a helpful organization 10/07/20 |
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Tammy Beck is so courteous and professional. She phoned, e-mailed and did the proper follow up to assure my claim was resolved 10/07/20 |
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Thank goodness for the BBB. I had purchased a good from a national company, but that good was not provided. I contacted the company repeatedly, and went through their corporate customer service process to no avail. It was not until I contacted the BBB that I started receiving communication from the company regarding my expensive purchase. Tammy at the BBB in Cincinnati was quick and thorough with her service. Tammy B. 10/07/20 |
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Your representative did not fully understand or investigate the complaint.
The company is still misleading the public with misleading and enticing advertising. Emily P. 10/07/20 |
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We filed a claim through the BBB since we were having a problem getting the contracter to return our money and within a day we had it. Gail S. 10/07/20 |
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After dealing with a company for 4 months I finally gave up and contacted the BBB. The very next day the case was resolved thanks to Tina at the BBB. Tina G. 10/06/20 |
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I contacted BBB because my lenses provider did not want to change my deficient coating lenses.
I did It because the lenses provider asked me to fill too many forms for claiming and at the end they said no possibly to replace my lenses because I did not bought at the time of purchase of them , a 25 CND insurance .
After several days in the process and exhausted of trying with them and always getting their negativity, I contacted BBB , I explained my case and immediately they took the proper approach with the lenses provider and finally the lenses provider decided to replace the bad quality coating lenses. Tammy B. 10/06/20 |
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BBB did not give up and tell me they could do nothing to resolve my complaint. When the company I had the issue with was told by BBB they would loose their accreditation if not resolved, the issue was resolved. Gail S. 10/06/20 |
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BBC was able to get me a refund Tina G. 10/06/20 |
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submitted a complaint after being scammed out of $500 by English Mastiff4U. The "owner" did not respond, so the BBB simply closed out the case with no further assistance. Very disappointing. Tammy B. 10/06/20 |
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Great Job, Professional. Prompt and Helped Resolve My Complaint Gail S. 09/28/20 |
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Thanks for your assistance seeing it through to the end! 09/25/20 |
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Great results from the BBB! My problem was handled almost immediately. I made the complaint via the web page with no problems. Gail S. 09/24/20 |
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I took care of the resolution of the issue with Bits & Pieces- BBB didn’t do anything, AS USUAL for the customer. You should change your name to reflect being a staudt supporter of all businesses and NO customers. Your theory when initiated might have been ideal, but as usual, your JUST a business and only care about the bottom dollar- I’m sure you’re getting kickbacks from every business you help screw a customer. Tammy B. 09/24/20 |
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My issue was resolved in few days
Thank you BBB Tammy B. 09/24/20 |
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I am impressed with the BBB and my agent, Tina. Excellent work in getting my issue resolved. Tina G. 09/24/20 |
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no comment Tina G. 09/24/20 |
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Champion Windows quickly took care of my issue as soon as I got the BBB involved. Before the BBB got involved they were dragging their feet. Thanks BBB Gail S. 09/24/20 |
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While I may not agree with some of the reporting protocols with the BBB ie: who can report a business, this was handled fair within their guidelines. Gail explained to me how it all works in a very fair and professional manner. Thanks for taking time to explain how it all worked. Gail S. 09/24/20 |
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The BBB did a great job in contacting the appliance parts company that took my order for a part that was stated to be in stock but had still not shipped the part after 3 weeks. The BBB was able to quickly get me a full refund and I was able to get the part elsewhere. I appreciate the work that the Better Business Bureau provides. Thank you. Tammy B. 09/24/20 |
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I am very happy with the assistance I received with the BBB with a issue with Macy's. I would definitely recommend using them if your not able to resolve a issue with a business! Tina G. 09/24/20 |
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no comment Tammy B. 09/24/20 |
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I had been trying for almost 3 months to resolve the issue and BBB resolved it in a day! Emily P. 09/24/20 |
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Terrific job rectifying an issue w/ Appliance store. Actually went faster than I an anticipated! Tammy B. 09/24/20 |
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Heard back from disputed seller within two days and was resolved. Great work BBB!0 Tina G. 09/24/20 |
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no comment Gail S. 09/24/20 |
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Resolved my matter promptly and professionally. Gail S. 09/16/20 |
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I did not return your email due to the person still employ from the dealership. The issues did not get resolve in fact it’s more of an embarrassing for me and my family. He treatinme,assaulted me, verbally embarrassed me, treating me. You guys didn’t not do anything at all. Emily P. 09/16/20 |
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The complaint process was thorough in detail with immediate feedback the complaint was being processed. The whole process from filing to resolution was executed in less than 10 days. Many thanks. 09/16/20 |
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I submitted a complaint and heard NOTHING. YET THE SEND ME A SURVEY ASKING HOW THEY DID??? They did NOTHING Gail S. 09/15/20 |
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