Ben Franklin Plumbing - Columbus, GA - Our Reviews
Overall Rating
(713 Reviews)
(43 Reviews)
(12 Reviews)
(257 Reviews)
(323 Reviews)
(36 Reviews)
(6 Reviews)
(13 Reviews)
(13 Reviews)
(9 Reviews)
(1 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Ben Franklin Plumbing - Columbus, GA has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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Prompt, very professional and courteous. Chris M. 02/05/16 |
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We could not be more pleased with the quality of the work and the professionalism of the plumbers. 02/05/16 |
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because that was the highest score I was allowed, sure I have already recommended Benjamin Franklin to my friends and coworkers, I would like for people to known that when you call Benjamin Franklin, the service is so fast you would think they are coming from next door. flush,flushing,drain,draining now my and I are happy, happy. thanks Chris and Jason and BENJAMIN FRANKLIN plumbing. Team Ben Franklin., Jason E., Chris M. 02/02/16 |
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Today February 2, 2016 I call ben franklin plumbing about drain problem we have has off and on for years. without saying we have a few plumbing company who has service us.BUT this day I was sent chris mead now we have flush,flush,drain,drain, my wife and I are happy,happy .MANY THANKS TO YOU CHRIS Chris M. 02/02/16 |
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Thomas was very professional. He gave me several options and explained each one and why one was better than another. He offered financing options, which I signed up for, that were very reasonable. His work is excellent and was done in a timely manner. I will definitely recommend him and Ben Franklin to my family and friends. 01/30/16 |
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Thomas was very professional and gave me many options in resolving my issue. He was able to come to my home the day after I called and replaced my water heater within the day. I am very pleased with his work and highly recommend him and his company. Thomas W. 01/30/16 |
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The technician was properly trained, equipped, and knowledgable. Chris M. 01/29/16 |
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Excellent, professional work in every way. Joseph M. 01/28/16 |
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They Did a real good job thanks alot ! Thomas W. 01/28/16 |
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Fantastic service. 01/28/16 |
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Chris and Scott did a superb job on my washer leak, and in installing a new water tank. They were courteous, professional, knowledgeable, and efficient. I recommend them and Benjamin Franklin to anyone as their first call. They were the best experience I have ever had with a plumbing company. Chris M. 01/27/16 |
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Great service! Jason E. 01/26/16 |
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Mr. Joseph Moore and his work assistant were extremely knowledgeable and proficient in their work and in their coordination of the work of others involved in the repair to our plumbing. They were both extremely professional and a pleasure to have working in our home. I highly recommend these professionals to anyone. Joseph M., Thomas W. 01/26/16 |
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Satisfction, with the work. Jason E. 01/26/16 |
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Service was good. Chris M. 01/26/16 |
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Mr. ****** ***** and his work assistant were extremely knowledgeable and proficient in their work and in their coordination of the work of others involved in the repair to our plumbing. They were both extremely professional and a pleasure to have working in our home. I highly recommend these professionals to anyone. Joseph M. 01/26/16 |
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Thomas was an expert
Very professional finished the job with a quickness, kept us informed all the way through. Highly Recommend!!! Thomas W. 01/21/16 |
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Was very excellent, he is a great worker. Jason E. 01/19/16 |
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Prompt and courteous service. Thomas W. 01/17/16 |
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Servicemen showed up on time. They were knowledgable about their work and explained as they went along. Scott C., Chris M. 01/14/16 |
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Thomas was great! He was very professional and courteous. Thomas took the time to explain what he was going to do before starting the job. He was very patient with questions. Thomas also explained financing the job should it prove to be expensive. There is no other plumber like Thomas and I wouldn't think of calling any other company. Thomas worked tirelessly and went on to the next call seemingly looking forward to the challenge! 01/13/16 |
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Thomas was great! He was very professional and courteous. Thomas took the time to explain what he was going to do before starting the job. He was very patient with questions. Thomas also explained financing the job should it prove to be expensive. There is no other plumber like Thomas and I wouldn't think of calling any other company. Thomas worked tirelessly and went on to the next call seemingly looking forward to the challenge! Thomas W. 01/13/16 |
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The fact that this was a repeat of a job 10 days earlier but no charge, fantastic. Thank you! Jason E. 01/10/16 |
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Great job guys! Especially that you back up your work and honor warranty.
Thanks again
Ron patterso 01/10/16 |
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Jason Earlie, Juan and the team.
Severe blocked pipes after Xmas, the guys came out and spent almost 3 hours taking care with the jetter.
10 days later a second blockage. Made call on a Saturday night, team came out Sunday morning, took care of the problem and.......NO CHARGE. That is true customer service.
From the after hours call attendant, to the office person, to all of the guys that came: courteous, polite, professional. THANK YOU ALL!
You now have an advocate for Ben Franklin in Columbus GA!
Thanks again. Jason E. 01/10/16 |
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Very upfront and transparent about what would be done, options, and costs. Very professional and friendly. Arrived on time and worked hard to get the problems resolved quickly. Thomas W. 01/09/16 |
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Appreciate the quality service. Joseph M. 01/07/16 |
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Analysis was reasonable. Service was good. Thomas W. 01/06/16 |
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The Plumbing Tech was on time and very professional and very knowledgeable about what had to be done. He did the job in a timely manner and his demeanour was friendly. Chris M. 01/05/16 |
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This isn't the 1st time Jason has been here for service and it is always excellent! Jason E. 01/04/16 |
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Thomas was great! He was very professional and courteous. Thomas took the time to explain what he was going to do before starting the job. He was very patient with questions. Thomas also explained financing the job should it prove to be expensive. There is no other plumber like Thomas and I wouldn't think of calling any other company. Thomas worked tirelessly and went on to the next call seemingly looking forward to the challenge!
01/04/16 |
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Thomas was great! He was very professional and courteous. Thomas took the time to explain what he was going to do before starting the job. He was very patient with questions. Thomas also explained financing the job should it prove to be expensive. There is no other plumber like Thomas and I wouldn't think of calling any other company. Thomas worked tirelessly and went on to the next call seemingly looking forward to the challenge! Thomas W. 01/03/16 |
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Extremely prompt, professional and courteous service on a holiday. Could not have asked anyone better. Thomas W. 01/01/16 |
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He was very professional and nice. Jason E. 12/26/15 |
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Thank you very much. Great service! Cody P. 12/24/15 |
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Polite, courteous, professional, and very informative. Jason E. 12/23/15 |
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Very satisfied. Juan G., Cody P. 12/17/15 |
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Thomas W. worked very hard to fix our problem. He took the time to make sure that I understood the problem and what my options were. He was very polite and professional. Thank you! Anna Gibson Thomas W. 12/17/15 |
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Chris was exceptional, you are fortunate to have him! Chris M. 12/16/15 |
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I was upset about a problem that reoccurred. I thought it was from one incident, it wasn't. It did result from a problem from a past job, and the technician said the part he provided to correct my problem should have been used at that time. He took care of me, and I do appreciate that. Chris M. 12/15/15 |
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Outstanding service by the plumber in diagnosing and fixing our problem. Also great service by the office staff in scheduling a same day visit by the plumber and a very quick follow-on appointment to do the installation work. The work was fairly expensive, but the plumber told us exactly how much it would cost with his estimate. All in all we are very pleased with the service. Chris M. 12/14/15 |
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He discussed 4 options. Recommended cheaper one first. I was very pleased. Thomas W. 12/12/15 |
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Great job and friendly. Mikey C., Bruin S. 12/08/15 |
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Outstanding people, from the receptionist, to the exceptional serviec reps. Prompt, courteous and professional. Chris M. 12/06/15 |
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Jason was great! Jason E. 12/06/15 |
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I have been happier with your complete service than any other trade professional in Columbus. Team Ben Franklin. 12/05/15 |
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Very good service. Juan G., Breck S. 12/05/15 |
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Thomas W diagnosed and effectively solved the problem. 12/03/15 |
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He is the best! Jason E. 12/02/15 |
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Thomas gave me 4 options to clear slow sewer drainage and recommended the medium priced option. His judgement was correct and he cleared the obstruction with no collateral damage. I was very pleased. Thomas W. 12/02/15 |
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