Ben Franklin Plumbing - Columbus, GA
3155 Williams Road , Columbus, GA 31909
Phone: 706-507-5304
Website: www.benfranklinsoutheast.com/



Ben Franklin Plumbing - Columbus, GA - Our Reviews

Overall Rating

3556 star rating
(713 Reviews)
Google
214 star rating (43 Reviews)
Judy's Book
60 star rating (12 Reviews)
ReviewBuzz
1285 star rating (257 Reviews)
Happy Call
1611 star rating (323 Reviews)
Facebook
179 star rating (36 Reviews)
Yelp
28 star rating (6 Reviews)
Better Business Bureau
65 star rating (13 Reviews)
Yahoo
65 star rating (13 Reviews)
Superpages
44 star rating (9 Reviews)
Yellowpages.com
5 star rating (1 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Ben Franklin Plumbing - Columbus, GA has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Chris did excellent work we are very pleased with him. We would definitely use Ben Franklin and Chris again as we have in the past.
Chris M.
07/19/17
 
Chris did a excellent job repairing my commode!
Chris M.
07/19/17
 
Awesome job!
Jason E.
07/18/17
 

Jason E.
07/12/17
 
The service was prompt and pleasant. The problem was solved. Thank you
Cody P.
07/10/17
 
Completely satisfied! Would use again!
Jason E.
07/05/17
 

Jason E.
07/04/17
 
The men were very courteous and did their work well.
Jessica M., Walter H.
07/03/17
 
.
Jason E.
06/24/17
 

Blake L.
06/23/17
 
Thomas W. was the one who came to fix my problem. He did an excellent job and stayed until the job was completed to our satisfaction. My husband and I are very satisfied with the work. He did everything at a very reasonable price too. He arrived when he said he would. He called to say he was on his way. Great job!
Thomas W.
06/21/17
 
Thomas W. was the plumber who fixed, and replaced the deteriorating plumbing at my house today. He was prompt, did a quality job, and at a great price. I appreciate the same day service too. I would recommend Benjamin Franklin Plumbing, Columbus, GA to anyone who needs a plumber, or any of their other services.
Thomas W.
06/19/17
 
A very thorough inspection and flushing of the tankless hot water heater and all plumbing in the kitchen and baths. Blake did an excellent job and was very professional
Blake L.
06/13/17
 
THe employee of Ben Frank found the main water cut-off valve for the house )none else could locate it). The ahndle was broke-Thomas improvised and re-located the cutt-off valve in the hallway so that we can reach it easily. He flushed the water heater, changed rusty water faucets to the washer, reduced the water pressure that should prolong the life of the one-year old water heater. Thomas worked very hard and explained the things he repaired fully. Another worker helped Thomas part of the day, he was very knowledgeable as well. They put the grass back in place, etc. No complaints! Thank you!
Thomas W.
06/13/17
 
Chris was customer oriented, very hard working, and explained everything to me. In the future I will ask for him. He never stopped working for one second of the three hours. Great worker.
Chris M.
06/09/17
 
Professional, friendly, and on time
Blake L.
06/09/17
 

Blake L.
06/06/17
 
I could not be more happy with the results of my recent experience with this plumbing company and their technician, Thomas. He was very thorough and informative when he covered the costs of my issues. He went over and above the call of duty to solve all of my issues, and there were many! He even came by on a Saturday to get more info and pics about a shower problem I was having. Exceptional employee! THANKS!
Thomas W.
06/06/17
 
Thomas was excellent! Very polite & professional. would recommend him!
Thomas W.
06/01/17
 
Thomas and the Ben Franklin team did an amazing job. They showed up quickly and worked tirelessly until the job was complete-which was saying a lot given the weather. Thomas went non-stop until the job was done. I'd recommend to others given his & the team's work ethic and talents. We'll certainly use in the future should we ever need plumbing assistance, and felt fortunate to have them as the ones on site.
Thomas W.
05/12/17
 
I needed some work done to stop leaking after a water heater failed on me. I worked with Thomas to gather options and recommendations. He got everything straightened out for me, and I look forward to working with them regarding some follow up work I'll need.
Thomas W.
05/09/17
 
Fast service on a Saturday and excellent work! Very please! Chris was very polite and professional. Great job!
Chris M.
05/06/17
 
Great service. Thoroughly explained everything.
Jason E.
04/20/17
 
Jason was a great help & worked very hard to get our lines cleared.
Jason E.
04/15/17
 
Simply outstanding!
Thomas W.
04/15/17
 

Jason E.
03/30/17
 
Thomas was efficient and professional. Working with older homes presents challenges and Thomas worked through all issues.
Thomas W.
03/30/17
 
Break did an excellent job of installing my new water heater. He was professional and efficient.
Breck S.
03/25/17
 

Jason E.
03/24/17
 
Very nice and curtious. Called and got service on the same day! Excellent!!
Jason E.
03/23/17
 
Very pleasant and fixed my garbage disposal!
Jason E.
03/23/17
 
Great service from beginning to end! I haven't experienced service like this in a long time! Thomas kept me informed every step of the way and found the problem immediately. Thorough,Knowledgeable, honest and professional. Thomas is a true representation of the Ben Franklin logo. Keep doing a great job Thomas. I'm sharing my experience with my team at work to show them the right way to take care of a customer!
Thomas W.
03/23/17
 

Jason E.
03/21/17
 
(no comment)
Thomas W.
03/13/17
 

Thomas W.
03/12/17
 
Called and received service within the hour! A+++
Jason E.
03/11/17
 
awesome job!
Jason E.
03/05/17
 

Jason E.
03/04/17
 
Thomas drove in fifty miles from Hogansville, GA, for a Saturday night to early morning repair of a leak from a residential space into a commercial space. It was critical that the repair be made before the business, a bagel shop, opened for its 7AM breakfast business. He figured out the hard-to-detect source with minimal pokes into the business's ceiling. It was a shower valve leaking behind the wall of an apartment above. It took him several hours to get the valve replaced and shut-off installed. I knew a repair from 8 PM Saturday to 2AM Sunday morning would come at a premium price, but I can't fault Thomas's ability, diligence and professionalism. He's also pleasant to work with.
Thomas W.
03/04/17
 
I am thankful for your quick response and dedication to finding a solution to my problem. The repair was precise and prompt.
Thomas W.
03/03/17
 
Great work ethic & knowledge of service(s). Mr. Stoess' positive attitude helped provide calm in such a stressful situation. The crew worked efficiently and effortlessly until the job had completed. They had to replace our busted main pipe line leading from the water meter to our house, the shut off valve and the damaged pressure release valve. ...& it only took a few hours. Exceptional service provided. My wife and I are completely satisfied. Thanks, guys!
Juan G., Wendell H., Breck S.
02/26/17
 
Excellent service.
Team Ben Franklin.
02/25/17
 
Exceptional, nice, and polite.
Jason E.
02/23/17
 
Very friendly people. Thomas the service man was excellent and did a great job. Very good at his job.
Thomas W.
02/23/17
 
Excellent job.
Thomas W.
02/22/17
 
Thomas is a very conscientious worker. He informed me of each step he would take in order to correct the issue. worked late to complete the job.
Thomas W.
02/16/17
 
Thomas was prompt, courteous and adept at describing the work he thought would solve my problem. He educated my on the levels of help I could expect from Benjamin Franklin plumbing should I need it.
Thomas W.
02/15/17
 
Great work!
Scott C., Jason E.
02/13/17
 
Very satisfied with work.
Jason E., Juan G.
02/13/17
 
Very kind and helpful.
Jason E.
02/11/17
 

No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.