11920 Missouri Bottom Road, St. Louis, MO 63042
Phone: 314-480-3384
Website: www.aircomfortservice.com
Phone: 314-480-3384
Website: www.aircomfortservice.com
Air Comfort Service, Inc. - Our Reviews
Overall Rating
(2723 Reviews)
(225 Reviews)
(1111 Reviews)
(770 Reviews)
(519 Reviews)
(68 Reviews)
(29 Reviews)
(1 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Air Comfort Service, Inc. has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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We've worked with ACS for several years. John P is always courteous, professional and helpful. Thx! Tammy L., John P. 05/12/20 |
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So far the company has done a good job in communicating your upcoming appointment and providing you with a vey good and reliable technician. Keep up the good work! Mark B., Donna D. 05/11/20 |
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Excellent service Gerald H., Angela M. 05/11/20 |
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Great service. Both office and technician were friendly and professional. Ryan M., Donna D. 05/11/20 |
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Air Comfort is dependable, trustworthy and efficient. The staff is skilled and honest. We rely on their service and advice. Jacob B., Angela M. 05/09/20 |
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Great service Ryan M., Lisa H. 05/08/20 |
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From Tammy in the office all the way down to Jacob in the field everything was handled professionally. Tammy kept me informed of my appointment and when the tech was on his way to the house and Jacob let me know if their was any issues that needed to be addressed with my AC unit. Very happy with service. Thank you to the team at Air Comfort Tammy L., Jacob B. 05/08/20 |
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Outstanding service, the highest level of professional competence, and priced reasonably. Donna D., Tom M. 05/08/20 |
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The Air Comfort Team always does a great job!!
We highly recommend them!! Lisa H., John P. 05/08/20 |
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Always professional, respectful of my property, accommodating of my schedule, this company excels. Donna D., Michael L. 05/07/20 |
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prompt thorough service as usual Mike W., Donna D. 05/06/20 |
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Bob B was excellent. 05/06/20 |
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Bob B was excellent. Very friendly and knowledgeable. Would recommend his services to anyone. Bob B. 05/06/20 |
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no comment Tammy L., Jacob B. 05/06/20 |
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The service, team work work, dedication and patience made the whole buying process and experience hands down one of the best purchases I’ve ever made. Will recommend Scott and Air Comfort Service to anyone and everyone. 05/04/20 |
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I had Air Comfort Services come to my home to repair a leaking AC unit I had. Upon inspection by the Service Tech John he had informed me that I needed to replace the unit. However he also gave me other options to repair the unit but also told me the pros and cons about repair and that the repair could last a week, a month or 6 months but in the end it will be needed to be replaced. He put me in touch with Scott the Sales Manager who came to my home and inspected the units I had and then sat down with me and went over a detailed chart of my past energy uses and charges and then explained to me what he could do for me. I was given four options with prices from basic to high end. Since I have two units explained to me why I needed to replace both. Upon reviewing all four packages presented to me Scott explained every product and piece of equipment that was part of his presentation of the four packages. He answered all my questions clearly and without no hesitation at all which told me he knew what he was talking about. At the end of our conversation I ended up going with the highest package and replacing both AC units, both furnaces, both humidifiers, added air purifiers and two really cool top notch thermostats and let’s not forget the Aeroseal. If you don’t know what that is look it up online, you will be amazed of how they can seal all your duct work so you don’t loose air flow which in the end even saves you more money. After I signed the papers I had no remorse or second thoughts about what I did, I was actually excited to get it installed, I mean come on who gets excited about buying new furnaces and AC units. I then received a phone call the next morning from Shannon the Office Manager scheduling a date to install everything, I thought it was going to be a while because of the large scope of work that had to be done. They told me that they could do it the following week and actually it was less than a week. Scott also followed up with me regarding the date. The night before Scott called me confirming that they would be at my home the next morning at 730 am to start and to ask me if I had any questions or concerns. Scott and his team arrived 10 minutes before 730 am and he introduced me to all his team that would be working on my home. They all wore face mask, booties, gloves and had drop cloths all over my floors so there would be no damages done to my floors. Once it was all done the techs went over everything with me and Scott himself showed back up at my home to go over everything with me again and to make sure everything was done to his approval. After Scott and his team left I had no questions and was beyond please for service I received from Air Comfort Services. Buying furnaces and AC units is a big purchase almost like buying a car if you had to compare cost, so it’s a major decision you are making and when you are making this decision you want to make sure that you are getting treated fairly and being told everything you need to know and when it’s all said and done you want to feel like you got a deal. Well if you want that experience you need to call Scott at Air Comfort Services. I also want to mention that I used Scott and his team back in January for a water heater and received the same service. I also want to Thank Kevin, Mark, Zach, Matthew, John, Shannon and Scott again for all their hard work, dedication and professionalism to make sure that my family and myself were taking care. Scott M. 05/04/20 |
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On time and got our AC unit ready for our St Louis Summer which is coming soon. Completely check out the unit, cleaned the coils, and spent over an hour doing all this. Mike W was conscious of the spacing requirements, had a a face mask, etc. He did the paperwork outside in the yard to reduce the time spent indoors to a minimum. This is our third or fourth time Mike W has serviced our HVAC system. Amanda P., Mike W. 05/04/20 |
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Our technician was very courteous and did a thorough job in checking our A/C unit. He wiped everything down and kept his distance during the Covid 19 environment. Even the gals were nice and efficient in making our appt. Glad we came back to Air Comfort. Ryan M., Donna D. 05/04/20 |
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I had Air Comfort Services come to my home to repair a leaking AC unit I had. Upon inspection by the Service Tech John he had informed me that I needed to replace the unit. However he also gave me other options to repair the unit but also told me the pros and cons about repair and that the repair could last a week, a month or 6 months but in the end it will be needed to be replaced. He put me in touch with Scott the Sales Manager who came to my home and inspected the units I had and then sat down with me and went over a detailed chart of my past energy uses and charges and then explained to me what he could do for me. I was given four options with prices from basic to high end. Since I have two units explained to me why I needed to replace both. Upon reviewing all four packages presented to me Scott explained every product and piece of equipment that was part of his presentation of the four packages. He answered all my questions clearly and without no hesitation at all which told me he knew what he was talking about. At the end of our conversation I ended up going with the highest package and replacing both AC units, both furnaces, both humidifiers, added air purifiers and two really cool top notch thermostats and let’s not forget the Aeroseal. If you don’t know what that is look it up online, you will be amazed of how they can seal all your duct work so you don’t loose air flow which in the end even saves you more money. After I signed the papers I had no remorse or second thoughts about what I did, I was actually excited to get it installed, I mean come on who gets excited about buying new furnaces and AC units. I then received a phone call the next morning from Shannon the Office Manager scheduling a date to install everything, I thought it was going to be a while because of the large scope of work that had to be done. They told me that they could do it the following week and actually it was less than a week. Scott also followed up with me regarding the date. The night before Scott called me confirming that they would be at my home the next morning at 730 am to start and to ask me if I had any questions or concerns. Scott and his team arrived 10 minutes before 730 am and he introduced me to all his team that would be working on my home. They all wore face mask, booties, gloves and had drop cloths all over my floors so there would be no damages done to my floors. Once it was all done the techs went over everything with me and Scott himself showed back up at my home to go over everything with me again and to make sure everything was done to his approval. After Scott and his team left I had no questions and was beyond please for service I received from Air Comfort Services. Buying furnaces and AC units is a big purchase almost like buying a car if you had to compare cost, so it’s a major decision you are making and when you are making this decision you want to make sure that you are getting treated fairly and being told everything you need to know and when it’s all said and done you want to feel like you got a deal. Well if you want that experience you need to call Scott at Air Comfort Services. I also want to mention that I used Scott and his team back in January for a water heater and received the same service. I also want to Thank Kevin, Mark, Zach, Matthew, John, Shannon and Scott again for all their hard work, dedication and professionalism to make sure that my family and myself were taking care. Kevin G., Mark S., Zach R., MATTHEW E., Shannon D., Scott M. 04/30/20 |
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Mark at Air Comfort Service was excellent, going beyond expectations! He identified that we were very low on AC coolant and scheduled a rep to come out and discuss financing options to replace our 18 year old Ac unit! He also changed our air filter and was super nice! He gave us Several options too!
The install team with Jason, Zach, Tim, David and Shannon was also superb!! They really went the extra mile and showed us how everything worked when they were done! They get an A in our book! Thank you all so much, we love our new furnace and air units!! Tim T., Zach R., Shannon D., David B., Jason J. 04/28/20 |
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Andrew provided us with incredible service. He was professional and polite and provided us with quality service. The whole team did a fantastic job communicating timelines and procedures to be completed as part of our service. I could not recommend the Air Comfort Services team - and Andrew - more! Tammy L., Andrew O. 04/28/20 |
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This company is awesome. Your workers are very professional and friendly. Never use high pressure tactics in getting you to buy a service if one is not needed. I would highly recommend this company to my family, friends and neighbors. We had Gerald as our technician today and he was great, friendly and as nice as could be. Amanda P., Gerald H. 04/28/20 |
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Air Comfort installed the air conditioner on my home 26 years ago. They have cared for it since then, and because of their excellent installation and service over the many, many years, the unit continues to work beautifully. As always, Donna (the office person) was amazing, kind, responded to my call for service promptly, and just generally amazing. Tom was quick, efficient, completely honest, and took great care of us. I know when my unit dies (it's living on borrowed time at 26 years!), I'll be asking Air Comfort to be the folks to recommend a new unit, install it, and service it in the years to come. Donna D., Tom M. 04/28/20 |
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Air Comfort has always provided us with excellent service. Jacob, who serviced our air conditioner, was courteous and thorough as was Hillary, whom we spoke with on the phone. Jacob B., Hillary W. 04/25/20 |
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Mark at Air Comfort Service was excellent, going beyond expectations! He identified that we were very low on AC coolant and scheduled a rep to come out and discuss financing options to replace our 18 year old Ac unit! He also changed our air filter and was super nice! He gave us Several options too! Mark B., Donna D. 04/22/20 |
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Mark was on time, very courteous, and thorough. I'm glad I have a contract for fall heating check as well as spring AC check. Mark B., Donna D. 04/22/20 |
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Please send Michael on my next service call. 04/20/20 |
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Air Comfort service was excellent. Mike W., Shelly B. 04/20/20 |
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Prompt,courteous/friendly, professional service. We are long time customers and air comfort is awesome. They have installed two complete heating and cooling systems for us. Always professional in every aspect. Donna D., Bob B. 04/20/20 |
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AirComfort is a great company. They are reliable, informative, helpful, and always there for you. I was lucky to have John for my technician. He is so knowledgeable and helpful and so nice. I can always count on Air Comfort. Tammy B., John P. 04/20/20 |
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John was on time & very courteous! Very happy with my dealings with the company so far! John P., Hillary W. 04/19/20 |
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This was first time meeting John. He was very personable, explained as he went along, asked if I had any questions or concerns. I was very pleased and comfortable AND happy that I made this change to Air Comfort. John P. 04/16/20 |
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Excellant Donna D., Tom M. 04/16/20 |
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Air Comfort is a very customer-service oriented company that provides excellent results. Shelly B., John P. 04/14/20 |
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Air Comfort has been servicing our HVAC system for over 20 years. From the office staff to the technicians everyone is professional, courteous and knowledgeable. The technicians are always thorough, clean, informed, conscientious and helpful. Amanda P., Tim P. 04/14/20 |
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They were both very courteous and considerate about what we are going through right now. Tom checked our air conditioner and humidifier, and told us we are all set for the summer. This is the second time he has been at our house, and with the pandemic going on, he was nice enough to ask about our family. All in all it was a great experience. Heather K., Tom M. 04/14/20 |
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Professional, friendly and fully explain the work they do. Seem to care. Kyle R., Donna D., Tom M. 04/11/20 |
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Always good service. Great quality service guys and gals ! Donna D., Jason J. 04/11/20 |
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We're happy with Air Comfort. Look forward to future service. Donna D., Carson C. 03/21/20 |
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I purchased a new HVAC system in 2019 and, being and engineer, made a massive spreadsheet to thoroughly compare proposals from seven local HVAC companies. While not the least expensive, Air Comfort Service delivered the best value (and I purchased a higher-end Carrier system). Their install team finished the furnace and AC system (inside and outside units), thermostat, wiring, and duct work in one day. The actual system performance and features, warranty, annual service program, financing, and team professionalism all helped me make this decision and I don't regret it.
Moreover, the financing is provided through Wells-Fargo and is interest free and stretches over 6 years. This means the payment is manageable and, incredibly, almost covered by the $225 savings in our monthly electricity bill (during summer months) gained by installing an AC system with nearly twice the efficiency of the previous unit. Do the math and you'll see this decision will be easier than you think and the financing terms are very attractive.
Today, John came by to do the annual readiness check-up for the coming summer months. All systems go. He checked the inside system and diagnostics and cleaned the outside unit checking all connections, fittings, and breakers for proper state and condition. I'm looking forward to years of excellent care from the Air Comfort Service team and continued cost savings from the new system.
Phil D. (St. Charles) John P. 03/20/20 |
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Always dependable and professional. 03/18/20 |
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Thank you for your prompt service and everything was handled to my expectations Mark B., Donna D. 03/18/20 |
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John P. Is a great asset to your company. He is friendly, professional and informative. Tammy L., John P. 03/18/20 |
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Excellent service 03/18/20 |
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Excellent service. Could not have been any better. Donna D., Michael L. 03/18/20 |
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Bob B was professional Tammy L called to alert me, the appointment was held today as bad weather predicted for Thursday the original appointment date. All is well Tammy L., Bob B. 03/17/20 |
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Bob B was very informative about everything he was doing. He was very friendly. 03/16/20 |
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Bob B. arrived when he told us he would be here and he did an excellent job servicing my heat pump. He was very friendly and answered all of my questions. I would recommend Air Comfort Service because they are very efficient. Tammy L., Bob B. 03/16/20 |
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Profesional and polite. Timely and neat. The guys did a great job Tim P., Mike W., Donna D. 03/16/20 |
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Tim was great and so was Amanda in the office. I didn't set a specific time just the date and they called in the morning and said we can have someone there in 30 minutes if this is a good time, and Tim arrived 25 min later and completed the work. Amanda P., Tim P. 03/12/20 |
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