Air Assurance Company, Inc - Our Reviews
Overall Rating
(1111 Reviews)
(91 Reviews)
(787 Reviews)
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(1 Reviews)
(12 Reviews)
(2 Reviews)
(1 Reviews)
(27 Reviews)
(3 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Air Assurance Company, Inc has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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Steven came out and quickly diagnosed and repaired our system. Very competent guy. Steve E. 05/11/15 |
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Air Assurance technician Marquis came out last Friday to diagnose why my air conditioner was not running and, as usual, he exhibited the courteous, professional, and thorough qualities that I have come to expect from all Air Assurance personnel in the 20 years they have been doing my HVAC work. Unfortunately Marquis found that my compressor was shot, and it was already late in the day, so I expected that I would have to start shopping around for a new system on Monday. What a pleasant surprise when Jim Nantz called around 7 PM that very evening and said he could come by our house to address our needs. He showed us some options, which including rebates, were too good to pass up, so we signed up for a new top-of-the line furnace and A/C on the spot. If you live in the Tulsa metro area, this is the company that should be handling your heating and cooling needs. Marquis R. 05/11/15 |
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Did not show in scheduled window. Call emerg number to find out what was going on. Found out was not evenin workload. Was added and tech shows up later. 05/11/15 |
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I will definitely use you all in the future. Buddy impressed me so much when he came out to diagnose my problem that I knew I wanted your company to do the job. Then I was just as impressed with the service I received at installation. Super professional, courteous gentlemen. Exactly the kind of people I want working on my home. I highly recommend Air Assurance! 05/11/15 |
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Steve did a great job . He is very courteous and professional. Very friendly too. Air assurance has the best service techs in the business! 05/11/15 |
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Steve was great! He was clear and very professional. Thanks! Steve E. 05/09/15 |
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I've had a great experience with Air Assurance so far. Sales person, Mike, was friendly and knowledgeable. He saw some open splices in my attic when giving me an insulation estimate that several other companies missed. They also were able to schedule my AC/heating unit replacement within a week. Install technicians were nice as well, did a good job, same with the maintenance technicians who have come out over the last couple years. Reasonable price, great services.
• • • Marquis R. 05/09/15 |
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I really appreciated Tony - he was professional and courteous. He represents the company well. 05/08/15 |
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A very good company to keep you cool in the summer and warm in the winter! 05/08/15 |
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The entire experience with Air Assurance was professional with clear communication and great customer service. Our technician, Tony, was excellent - very personable and thorough. We highly recommend them! Tony N. 05/08/15 |
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Excellent! 05/07/15 |
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Mike that came on my visit is welcome at my house anytime. By far the best and nicest technician. Always goes above and beyond. Can really tell he enjoys his job. My parents 100% agree when he comes to their house. Give that man a raise. And for sure don't let him go anywhere. 05/07/15 |
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I am very pleased with the service Air Assurance gives. They are thorough and trustworthy. Bill B. 05/07/15 |
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Bill B. is one of the best service pro's I've had service my units. He did an excellent and thorough job. He described to me anything that needed repaired or to keep an eye on. I would highly recommended Bill B. I'm going to request he be the one to come out each time and service my units. Job well done. Bill B. 05/06/15 |
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Very good service. Highly recommended. Bill B. was excellent. 05/06/15 |
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Air Assurance is always very dependable and arrives at the appointed time. Jerry is very good at his job, explains everything that is needed and gives a detailed list and what an extra cost may be and why. He spends the necessary time going through both the inside and outside unit and always lets us know that all is ok and if there is any problems to feel free to contact the company and he will be out as soon as possible. Thank you for your professionalism. Jerry C. 05/06/15 |
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Charlene Bean --The technician was very nice & did a good job. He made sure everything was in good order. We have had Air Assurance since the 90's. Brad M. 05/06/15 |
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always do a good job for me rarely any surprises William S. 05/06/15 |
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Our Service Tech Bill was superior. He answered all concerns and made us feel extremely confident that we were getting excellent service. We will continue to use your company in the future and recommend you to our friends and neighbors.
Thanks
Will Gatlin 05/06/15 |
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Great outside unit cleaning. 05/06/15 |
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always do a good job for me rarely any surprises Jerry C. 05/06/15 |
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Dealing with Air Assurance is always a pleasant experience. They are extremely professional, timely, and knowledgeable in their field. Steve E. 05/04/15 |
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did a great job, very thorough and professional, would highly recommend to all who need service Jerry C. 05/04/15 |
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Mike did an outstanding job of diagnosing and explaining the issues. Very friendly and helpful. True professional! 05/04/15 |
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I really appreciated Chris and his hard work and great attitude!! Michael L. 05/03/15 |
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Keith K. is a Great tech! I always ask for him. He is very thorough on his job, checks everything to make sure all is working great together. He let me know if he thinks something would work better. He doesn't take all day to do his job. Very fast!. Keith K. 05/03/15 |
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Great service from everyone on the team! I felt welcomed from start to finish. I already recommended them to all my family and friends!! 05/01/15 |
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The technician was knowledgable, on time, polite, and got the job done efficiently and well. Keith K. 05/01/15 |
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The first person I met was Mike G. What a wonderful young man. What he told me from the first and on contract was done. He is a man of his word. The 2 young men who installed it were totally awesome. Everyone that is associated with this company are clean and they cleaned every where the did work. You can contact me anytime through email if have questions. Don't trust anyone else as you just need to jire these awesome people. Mike G. 04/29/15 |
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I was completely happy Mike came and made sure I understood everything. From installation to putting on trim. What an awesome bunch of men. 04/29/15 |
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Keven C. was very courteous and knowledgeable. We have the ESP plan which keeps our systems checked out and lets us know if anything needs attention. We remembered just before he arrived that the also doing Plumbing and it so happened our hot water tank of 18 years had stopped working and we set it up for them to deliver and install a new one. They did an excellent job. Kevin C. 04/07/15 |
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Technician Mark S. showed up on time and did thorough check of our air conditioner. We also had him replace our air filter while he was checking unit. He has been to our house before and has always done a great job! Mark S. 04/03/15 |
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Rico did a great job. You should be proud to have him represent your company. Rico Y. 04/02/15 |
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Scott went above and beyond our expectations!! He worked tirelessly even though the hour was late. There were issues with how the previous hot water heater was installed and he fixed them. We have been extremely pleased each time with the service we received from Air Assurance!!!
Scott was very polite, efficient and thorough. Thank you. Its so refreshing to get excellent service :) Justin D. 04/02/15 |
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The first hot day we had I turned the A/C on and got nothing but hot air. I am home going thru Chemo and need cooling. It wasn't until my husband came home late in the evening that he found that the fuses weren't even reinstalled. How could all of the additional work that was done to the tune of $770.00 be determined to work if it wasn't even tested. Does the term "mad as hell" mean anything to you? 03/31/15 |
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Mark S. did a great job showing me a potential problem with our new a/c unit that we had installed last summer, due to the unit being installed right in front of the dryer vent. Due to the size of the unit, there was no other place for installation. Mark was thorough in his explanation and he offered several solutions. As usual, we are pleased with the service provided by Air Assurance. 03/31/15 |
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Scott L. very nice guy. I have been a customer of Air Assurance since moving to OK in 2004. I always have got great service. All service men that have been sent out have been really nice and helpful. Justin D. 03/30/15 |
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Scott was excellent 03/30/15 |
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in nov 2013 you replaced a valve on my heating unit. it did not solve the problem that i was having, after about 3 or 4 return visits with no success i gave up and operated the furnace manually the rest of the season, until 3/29/2014 when it quit working completly. Marqus solve the problem.. i wasted $330 on a valve that i did not need 03/30/15 |
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company has great ratings! ask for steve,he will get the job done! great service! Steve E. 03/30/15 |
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Recently had a seasonal service by Marquis from Air Assurance. Not just on time, but early. He worked effectively & quietly. I bought my a/c and heater from Air Assurance several years ago. They have taken care of me very well. Marquis F. 03/29/15 |
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Just bought 2 new systems from Air Assurance. Installation went without a hitch and on schedule. Sales Rep walked me through all of the rebate procedures. System performs better than I could have imagined. This equipment is a game changer. Air Assurance T. 03/28/15 |
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Air Assurance always provides excellent customer service, whether dealing with office staff or service technicians. The technicians we've worked with over the years have been very professional and personable. Mark S. came and provided our maintenance this week. He went above and beyond to show me items of interest and made suggestions to ensure that our a/c unit runs at optimum efficiency, both for the short-term and for the life of the unit. As always, we were very happy with the service provided by Air Assurance. 03/26/15 |
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Air Assurance always provides excellent customer service, whether dealing with office staff or service technicians. The technicians we've worked with over the years have been very professional and personable. Mark S. came and provided our maintenance this week. He went above and beyond to show me items of interest and made suggestions to ensure that our a/c unit runs at optimum efficiency, both for the short-term and for the life of the unit. As always, we were very happy with the service provided by Air Assurance. Mark S. 03/26/15 |
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Professional and very competent. 03/26/15 |
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Our tech was wonderful! He provided great service and was very friendly and respectful. It's nice to encounter an individual who is knowledgeable and enjoys his work so much. We definitely want him to continue to be our tech! 03/26/15 |
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He did an first rate job. Marquis F. 03/26/15 |
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John J. of Air Assurance got the kitchen two inch line open after men sent from the two biggest plumbing companies in Oklahoma and our local regular plumber could not get it open. Wow, what a blessing.
P.S.: Mike G. of the heat and air division gave us some absolutely fantastic suggestions for cutting down the dust in our house. John J. 03/25/15 |
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I'm enrolled in the ESP plan and just had my bi-annual Free check-up (air cond.). Not only was the service call very thorough, the technician very nice, but he also caught a plumbing problem (that has been plaguing me for well over a year). He called the head Plumbing guy (who was then out just 30 min later) and it looks like now I will finally get my plumbing nightmare fixed for good. Way to go all the way around. I really like it when they tell ya what's going on in plain English that you can understand. Steve E. 03/24/15 |
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ESP should include a filter replacement. 03/23/15 |
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