ARS / Rescue Rooter Orlando
3012 Mercy Drive, Orlando, FL 32808
Phone: 407-299-0068
Website: www.arsorlando.com



ARS / Rescue Rooter Orlando - Our Reviews

Overall Rating

7471 star rating
(1536 Reviews)
Google
1376 star rating (283 Reviews)
ReviewBuzz
3235 star rating (672 Reviews)
Citysearch
50 star rating (10 Reviews)
Better Business Bureau
286 star rating (58 Reviews)
Judy's Book
198 star rating (40 Reviews)
Yelp
285 star rating (59 Reviews)
Facebook
1076 star rating (218 Reviews)
Happy Call
50 star rating (10 Reviews)
Superpages
820 star rating (167 Reviews)
Yahoo
95 star rating (19 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period ARS / Rescue Rooter Orlando has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Steve and Alex were awesome. They worked hard all day, were polite, friendly, neat, respectful of my home and explained everything. The system is awesome and we are very pleased. :)
Steve C.
08/20/19
 
Great service and professionalism by ARS and their techs.
Steve C.
08/10/19
 
Alex and Steve did a awesome job in my house very professional. paper work was done the night before and they were at my house the next day in the morning for installation. I highly recommended this company very quick response of my need.
Steve C.
08/08/19
 
When an appointment is made they had to make sure now they called the customer they not going to be on time all day not coming at all which which she was done to me at least twice

08/03/19
 
The service that I got from Andres and Jaime what's an excellent service everything came out perfect no complain . very professional and very polite this where too nice guy I appreciate everything that they did for me and my family thank you very much.
Andres G.
08/02/19
 
Great experience, Ruben was very professionally. I’ll recommend ARS, the job was done good and fast. Great service.
Ruben I.
07/24/19
 
ARS is not giving the service I need and I going to have to cancel the service. Over price no maintenance service. I hope Home Depot stop using them.
Andres G.
07/17/19
 
I had my Heating and cooling unit replaced by ARS Rescue Rooter. I would not hesitate to recommend them to my family and friends. Steve and Alex were our technicians. They were very professional, not to mention very nice people. They called me on the morning of the installation and told me that they were on their way, and told me what time they would be here, and they were right on time. They both worked very diligently on my AC until it was completed. Once they were finished, they cleaned up and came inside the house to explain to my husband and I how to use the thermostat. They were both very pleasant people and I would definitely use them again. Thank you Steve and Alex.
Steve C.
07/04/19
 
They are very professional on there work and how they explain things which they made a great job in every aspect Of there work

07/03/19
 
Roger and Ken did excellent job installing the air conditioner unit both inside and outside their job is very at point and very professional and they explain very well the job they did. And they explain how the nest thermostat work. Great Job
Admin A.
07/02/19
 
They were Great. They need one walmart gift card and another gift card for a place to eat too. AWESOME GUYS!!!!!
Steve C., Andres G.
06/09/19
 
Steve and Alex are exactly the type of professionals one would hope for. Experts, courteous, clean, and overall you want that sense of calm confidence. So great experience and just need to see the HVAC do it's thing for the next decade ...
Steve C.
05/31/19
 
“Fantastic First Experience!” The technicians Steve and Alex were knowledgeable and friendly. Steve took his time installing the system right excellent craftmenship he also explained things in a way that I could understand. Their Sales Staff and follow-up people were professional. I would recommend ARS/Rescue Rooter to everyone. They are a top notch organization. Looking forward to being a long time customer.
Steve C.
05/30/19
 
Steve and Alex worked quietly and efficiently at our house. Steve took us on a tour of the new thermostat. They left us with a clean area of the areas they worked in.
Steve C.
05/25/19
 
Steve & Alex showed up on-time. They were courteous, Steve covered the interior floors; Alex worked on the outside unit. They were quiet, worked competently and kept up steady work until the install was complete. They then tested the new units, cleaned up & gave me a tutorial on the Nest thermostat. Steve brought me prepared paperwork for signature. Install was done 1 week ago and has been operating with no problems. Job well done.
Steve C.
05/23/19
 
Braulio and Jean were awesome, quick and knowledgeable. AAA service highly recommended. Ask for them for you AC needs
Braulio H.
05/22/19
 
Luis, Steve, and Andres were a pleasure to work with. They were great in helping me understand the problem I was having with the A/C and very efficient and professional in installing a new unit. They exceeded my expectations in all regards.

05/22/19
 
Great service on time and professional!
Steve C.
05/21/19
 
Excellent and professional service
Steve C.
05/19/19
 
Thank you Steve and Alex for your professionalism and help. Great job!

05/16/19
 
I had to replace my air conditioner unit and Steve and Alex did an excellent job. They were very professional and courteous. I would recommend ARS/Rescue Rooter Orlando to my family and friends. Thank you Steve and Alex for the great job!
Steve C.
05/16/19
 
if this is the Steve and Alex that did the work they are a well-oiled machine
Steve C.
05/13/19
 
Todos Perfectos

05/12/19
 
Steve and Alex installed my new Carrier system today. I could not be happier; they did an excellent job. Their quality of work was outstanding.
Steve C.
05/09/19
 
Braulio and Rogelio did an excellent service in providing us with A/C .
Braulio H.
04/29/19
 
I had a great experience with everyone I dealt with. Everyone was very curious and professional. Thank again

04/28/19
 
Sorry it took me so long to write a review. I called A.R.S. one day they were at my house the next day. Lester came out went over everything with me. Explained everything about the system. He was very knowledgeable and very professional. I agreed for them to replace the whole system. They installed it the same day. Roger and Rob came out they were very polite and very professional they explained everything. They did a great job and clean up behind themselves. The system has worked great. I couldn't be any happier . David
Lester S.
04/28/19
 
Ruben Inchavsti and Alexander Garcia were just the most outstanding installation team. Very polite and friendly. They worked so well together and let absolutely nothing to clean up after they left. Our new heat/ac unit working perfectly.. We couldn't be more pleased. ARS you have a great team in them! Would recommend them to anyone and everyone! Thank you for the super great service! Bruce and Connie Pantke
Ruben I.
04/24/19
 
Best installation team ever, great service very professional Steve and Alex has done a wonderful job, will hire without hesitation
Steve C.
04/24/19
 
Steve and Alex were very knowledgeable and professional. They worked together as a team and finished the job earlier than expected. If I ever needed this kind of service, I would definitely want Steve and Alex to do the work. They should be rewarded!!!!

04/23/19
 
Steve and Alex were very nice and polite. They got right to work, installing my whole new AC system. They were very knowledgeable and explained things to me, answered all my questions, and perform every task in the Scope of Work. They had a lot of work to do, but didn't waste time, just kept on working until finished. They cleaned up and completed this job in record time. I had been told they would probably be here all day. They made me feel at ease; they worked as a team, and I was very pleased. They are definitely an asset for your company. I rate both of them as "Excellent."
Steve C.
04/22/19
 
ARS finally showed up on the 3rd appointment day after not hearing from them at all. Not even a call to say why they were not going to make it to the appointment. I left work early both days to be home from 4 - 7pm. I called at 6:30 both nights and was assured someone was still going to show up that night and I waited till 9 pm. I do not understand why no one from ARS would inform me they could not show up for either appointment. My time is worth something too!
Admin A.
04/22/19
 
site would not allow me to use my email address.
Steve C.
04/19/19
 
Steve and Alek were great. They were very thorough and were in an out in no time. Steve answered all my questions. I highly recommend them. Thanks guys!
Steve C.
04/10/19
 
Install was done on time and Techs were awesome. They answered all my questions and did a great job. So far so good.
Steve C.
04/10/19
 
Carter was very througho and patient about explaining the problem and solution.
Carter M.
04/08/19
 
Steve and Alex installed 2 units in 1 day. What a team they are! 2 great guys...I give them 10 stars...

04/06/19
 
We had 2 units installed. They installed both in 1 day. Steve and Alex are the best team you can get. Very professional hard workers. What a pleasure to deal with them.
Steve C.
04/06/19
 
no comment
Juan C.
04/05/19
 
very good experience overall

04/03/19
 
Braulio and Alexander worked very well as a team to install an entirely new A/C system. They were both very professional. I would trust them with any of our future A/C needs.
Braulio H.
04/02/19
 
steve and alex were very polite Knoledgable they explained every step
Steve C.
04/02/19
 
Today I had an a/c installation by Jean and Oscar. They did a phenomenal job explaining every step of the installation along the way. Jean and Oscar was very professional throughout the whole time, very upbeat and they work well as a team. They cleaned up there mess also. In addition we had great conversation with each. We got to know each other which made the process a whole lot easier. Great job Jean and Oscar!!! My wife and I really appreciate plus she will be pleased with the cold air.
Abnel R.
03/28/19
 
No comments
Carter M.
03/27/19
 
Steve and Alex were great! They made sure to protect my floors, and were really friendly. They installed my a/c unit in no time, were punctual with the time of arrival, and called when they were on their way. Steve explained everything to my wife before leaving and made sure she understood what had been done. Awesome customer service! We will be calling them for our next unit installation!
Steve C.
03/23/19
 
Carter M. Was great. He is professional and very knowledgeable. 5 star service!
Carter M.
03/20/19
 
Carter was real helpful and knows his line of work I rate him a 10 5 stars
Carter M.
03/13/19
 
Braulio and Jean did a fantastic job. They work very hard and were very profesional and courteous at al times.
Braulio H.
03/08/19
 
Excellent work, great arrival and departure time.
Braulio H.
03/05/19
 
My parent had a new AC installed . ARS was the choice for them. The customer service and installation went well from start to finish the the installers were Wonderful Braulio Hernandez and Oscar Cruz work were professional and courteous and explained every step . Class act .
Braulio H.
03/05/19
 

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