ARS / Rescue Rooter Orlando
3012 Mercy Drive, Orlando, FL 32808
Phone: 407-299-0068
Website: www.arsorlando.com



ARS / Rescue Rooter Orlando - Our Reviews

Overall Rating

7471 star rating
(1536 Reviews)
Google
1376 star rating (283 Reviews)
ReviewBuzz
3235 star rating (672 Reviews)
Citysearch
50 star rating (10 Reviews)
Better Business Bureau
286 star rating (58 Reviews)
Judy's Book
198 star rating (40 Reviews)
Yelp
285 star rating (59 Reviews)
Facebook
1076 star rating (218 Reviews)
Happy Call
50 star rating (10 Reviews)
Superpages
820 star rating (167 Reviews)
Yahoo
95 star rating (19 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period ARS / Rescue Rooter Orlando has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Our toilet overflowed this morning. Within an hour of calling ARS a technician arrived at our house. Sean Manuel was very knowledgable and friendly. He quickly cleared out the clog and replaced the flush handle. He also gave us some advice on clearing a slow running drain. The next time we need a plumber I will ask for Sean Manuel.
Sean M.
12/30/13
 
Derick was courteous and explained what he did during the service call. Thanks Derick.
Derick K.
12/24/13
 
My air condition was not working Oliver came to the house and was very friendly, and knowledgeable. Oliver informed me about every step of his trouble shooting which was extensive. As it turned out the unit had frozen up and had heavy ice which caused the unit not to work. Oliver thawed out the ice and installed coolant. Oliver went above and beyond by fixing things that were not correct the first time and I will tell my friends that if they every need a company for A/C ARS would be my choice. Oliver is an asset to you company.
Oliver P.
12/24/13
 
three times in a couple years they didn't show for time slot

12/24/13
 
I have had Mohamad twice is two weeks on two houses and never saw anyone take so much time and care covering every detail Brian
Mohamed K.
12/23/13
 
Very Professional, with extremely knowledge in the unit AC unit system. Thanks
Jim E.
12/23/13
 
Working with a gentleman of 16 years experience that provides practical and real life conversation about HVAC issues was refreshing. Though he was scheduled to perform maintenance and screening for a fee, he recognized the apparently issues and rather got me the support I needed instead of wasting my time. He took the time to explain each deficit and what could be done versus what SHOULD be done. I appreciate the attention to detail.
Tim S.
12/22/13
 
see my previous comments

12/21/13
 
Patrick serviced my (AC) this week his personal appearance and demeanor were excellent. His knowledge was much better than the last technician servicing my (AC). Patrick should be commended for the job well done. On my next (AC) maintenance I want Patrick to serve (AC).
Patrick A.
12/21/13
 
Very Happy with the work.
Mohamed K.
12/20/13
 
ARS of Orlando's technician, Taylor, is the most polite, punctual, and fast and efficient tech. that we ever met! He has helped us upgrade our A/C System with the REME Oxidation Unit and U/V lamps which really do work! Our house not only smells GREAT, we're breathing easier because of the cleaner air and the reduction of dust and pollen and germs, etc.! Thank you ARS of Orlando and Taylor!

12/20/13
 
Taylor has helped us upgrade our A/C system so that the air we breathe is cleaner than in a hospital! He installed all the UV lamps and the REME OXIDATION SYSTEM and ever since, both my wife and I do not sneeze when in the house and we don't suffer with colds because they only last 2-3 days at the most. Taylor is the most polite technician we've ever met! He has made adjustments that have allowed more air to flow into rooms that were barely getting any air at all. Our house smells GREAT and the amount of dust has been reduced to barely any at all, and it's all due to Taylor's professional acumen and obvious experience. He's always punctual for his appointments and calls before getting to the house. ARS of Orlando IS the Best A/C - Heating Company here and Taylor has a lot to do with that! Thank you Taylor and ARS of Orlando for being here! Sincerely, Paul and Geri Stephenson
Taylor S.
12/19/13
 
Parrick Andrews is the technician who came to my home to give me an estimate on having some work done. He was on time and very professional. He explained things well, and was couteous and thorough in answering my questions. All his answers seemed logical and he really seemed knowledgeable about the situation at hand. I wish all workers who came to my home were like he was.
Patrick A.
12/18/13
 
HIGHLY RECOMEND TIM BECAUSE HE TAKES TIME TO EXPLAIN FINDING!DID A GREAT JOB.
Tim S.
12/17/13
 
Derick was friendly, helpful, and informative. A routine maintenance call, it was nice to have a pleasant, professional person come by when you're stuck at home waiting during that dread "window of arrival."
Derick K.
12/16/13
 
Jason & Brad from ARS Air Conditioning replaced an aging 24 year old, 4 Ton residential AC System on 12-12-13. The complete system was changed out in one day as promised. Everything was cleaned up at their departure, such that you could not even tell anyone had been here. They provided the highest level of professional service imaginable. I am highly recommending ARS to any prospective customer.
Bradley H.
12/13/13
 
Jason & Brad from ARS Air Conditioning replaced an aging 24 year old, 4 Ton residential AC System on 12-12-13. The complete system was changed out in one day as promised. Everything was cleaned up at their departure, such that you could not even tell anyone had been here. They provided the highest level of professional service imaginable. I am highly recommending ARS to any prospective customer.
Jason J.
12/13/13
 
We would rate the service rendered today a 5star. Both Jason and Brad were really great and knew what they were doing very well. I would highly recommend them to all. Their expertize and knowledge was excellent and they took the time to educate us on the unit itself. Thanks again! Luis Vargas
Jason J.
12/11/13
 
I highly recommend it.
Derick K.
12/09/13
 
I earlier posted that I was disappointed with the pricing from ARS. Alan called me and we came to an amicable agreement for a refund. It was nice to receive some customer service for a change. I can now recommend ARS. Thanks Alan.
Mohamed K.
12/06/13
 
Derick K. performed our second service with ARS today. He is very thorough and professional. With no wasted time, he went through our entire system in detail. His comments and recommendations were spot on. It is a pleasure having Derick as our service technician. Hope to see him in the spring.
Derick K.
12/03/13
 
101% satisfied! Very happy! Wonderful Service
Bradley H.
11/23/13
 
Very happy! Installers were great!
Bradley H.
11/21/13
 
Enter your comments here.

11/20/13
 
Derick K. from ARS Orlando serviced our A/C today and did a superlative job and showed outstanding attention to detail in making current adjustments and repairs. Additionally he gave an excellent presentation of future maintenance requirements for our A/C.
Derick K.
11/19/13
 
Joe V. handled my installation service and was by far the most professional and helpful individual who has ever worked at my house. I believe that this man deserves a raise. He was a very hard working man that was as courteous as I have ever seen. I wish they had ten more employees like him! Ten stars
Joe V.
11/11/13
 
Both techs were wonderful. 100% satisfied
Jason J.
11/08/13
 
Service was prompt and good. However I later found out that the prices were outrageous. Pole connector $208, on-line delivered for $27. EVAP Cleaning fluid $280, on-line delivered for $30. Unfortunately I opted for one of these services. I will not use this service again.
Mohamed K.
11/08/13
 
100% satisfied at this moment
Matthew M.
11/06/13
 
Kudos to Mohamed as he is professional, knowledgeable and very polite. Mohamed explains what he is doing and why it needs to be done and always answers any questions my husband or I might have. I was especially impressed when Mohamed called to let me know he was stuck in traffic on I-4, and was very apologetic that he was running a bit behind. This was a first for me and very much appreciated. ARS and Mohamed definitely have us as new customers. Excellent customer service from both the company and Mohamed.

11/06/13
 
I posted my review on your Facebook page and "liked" your page as well. I am more than happy to give another review. Kudos to Mohamed as he is very professional, explains what he is doing and why, and is very knowledgeable. He is also very polite and I feel the customer service we have received from your company and Mohamed will definitely keep us as customers. Your company, ARS Rescue Rooter and Mohamed, will be recommended to our friends and family. We will be calling Mohamed in April for our 6 month checkup! Thank you for you great customer service. Jackie Booth
Mohamed K.
11/06/13
 
The installation service on our new air handler system from ARS service specialists Jason J. and Bradley H. was very good . They took the time to get everything just right , and they went above and beyond in fixing some things that previous installers had done a poor job on . We were very happy with the service offered by Jason J. and Bradley H. from ARS Orlando .
Jason J.
10/31/13
 
The installation service on our new air handler system from ARS service specialists Jason J. and Bradley H. was very good . They took the time to get everything just right , and they went above and beyond in fixing some things that previous installers had done a poor job on . We were very happy with the service offered by Jason J. and Bradley H. from ARS Orlando .
Bradley H.
10/31/13
 
The service provide for ARS Orlando, by Jason J. was amazing. Was the second service that I was beside him, during all installation difficulties were overcome and resolved with extreme intelligence and ability to perform with precision. Nice and patient person, profissionalism maintained throughout the long time of installation. I'm here to say thank you and send my best wishes to continue being the professional that he is.
Jason J.
10/24/13
 
The service I recieved from specialist Mohamed Khan was outstanding. He was very good and could answer any questions I had. I would highly recommend him from ARS.
Mohamed K.
10/13/13
 
Our service rep, Mohamed was very pleasant and efficient. He made an extra trip to get the needed UV bulb for the A/C.
Mohamed K.
10/08/13
 

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