ARS / Rescue Rooter Nashville - Our Reviews
Overall Rating
(1704 Reviews)
(638 Reviews)
(477 Reviews)
(166 Reviews)
(78 Reviews)
(114 Reviews)
(28 Reviews)
(6 Reviews)
(11 Reviews)
(97 Reviews)
(83 Reviews)
(5 Reviews)
(1 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period ARS / Rescue Rooter Nashville has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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Keith and Zach did a great job - everything was cleaned up, and I'm very happy with my AC install. Keith W. 07/15/16 |
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This was our 2nd time using ARS and Walt and we again were not disappointed. Exceptional customer service by Walt and his team of Johnny W., Keith W., Josh W., Grant J., and Zach D. The whole crew was friendly, respectful and professional. They all went above and beyond and made sure that we were only inconvenienced without AC (on a day with a high of 96!) for a short period of time while they installed our system. HIGHLY recommend ARS and especially Joshua ******** Joshua W., Joshua W. 07/14/16 |
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John Burris was my installer. He was prompt, professional, friendly, and super fast. I would recommend him for any plumbing job you may have. John B. 07/14/16 |
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I needed a hot water heater and called ARS. Billy Keathley came the next day and installed my hot water heater. Billy was extremely kind and helped me pick out one to fit my needs. I appreciate everything Billy Keathley did for my family.
Thank you,
Lenetta McDonald Billy K. 07/13/16 |
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Excellent service. John ****** was prompt and professional. John B. 07/11/16 |
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Richard was at my house on July 9th to repair a plumbing problem.he was very polite and professional during the repair. He also gave us repair options. We had previously gotten an estimate from another plumbing company for $700! Richard was able to make the repair for $155!! We will definitely request Richard again for our plumbing needs. Thank you, ***** ****** Richard P. 07/09/16 |
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Wonderful plumber! Went above and beyond to do the best job possible! John B. 07/08/16 |
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I want to say that Mr.Keith did an excellent job inside my home he was very respectful and after the installation he made sure I knew how to work the new thermostat and also how to check and change the filters clean up inside and out was as if no one had did any type of word I feel he was 100%professional Keith W. 07/08/16 |
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I would love to say that the team sent to my home was excellent they treated me and my home with respect after installation the clean up was as if no one had worked on anything they did their job and knew their job very well the job was also completed in a timely manor I would have to give these 2 guys Keith Wagner and Zack Durham a 10 in the service they provided Zach D. 07/08/16 |
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The guys did a great job! They stayed busy and were very respectful. 07/08/16 |
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John Burris is very professional and knowledgeable. 07/04/16 |
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Joseph was great! He did a very good job and went above and beyond. Considering the trouble that we had with Home Depot, and I am not sure I would use them again, your plumber was awesome. Thanks for the excellent service! Joseph H. 07/04/16 |
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Walt (Josh W.) was our installer. Our upstairs HVAC split gas unit failed (after 17 years). This unit also pushed air to our bonus room (inadequately, I might add) so we needed a solution to cool our space upstairs while keeping our bonus room cool. Josh and his assistant spent the better part of two days re-working our entire upstairs ducting and installed a dual-zone (wireless t-stat for the bonus room) system that works unbelievably well. Josh was not only knowledgeable, but courteous and respectful. Awesome, dedicated installer. This is our second ARS installed HVAC. Will happily do business with them in the future (hopefully not in this house...we should be set for awhile). Caleb also helped out with the zoning system...great job! Caleb F. 07/02/16 |
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Walt (Josh W.) was our installer. Our upstairs HVAC split gas unit failed (after 17 years). This unit also pushed air to our bonus room (inadequately, I might add) so we needed a solution to cool our space upstairs while keeping our bonus room cool. Josh and his assistant spent the better part of two days re-working our entire upstairs ducting and installed a dual-zone (wireless t-stat for the bonus room) system that works unbelievably well. Josh was not only knowledgeable, but courteous and respectful. Awesome, dedicated installer. This is our second ARS installed HVAC. Will happily do business with them in the future (hopefully not in this house...we should be set for awhile). Caleb also helped out with the zoning system...great job! Joshua W. 07/02/16 |
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Great job guys. 07/02/16 |
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Great job by these young men. Would refer to anyone. Zach D., Keith W. 07/01/16 |
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I highly recommend ARS/ Rescue Rooter Of Nashville to anybody needing a new A/C unit.... Jordan C and Joey D did a fantastic job installing my new A/C unit took them about 2 hrs. and they were finished... Levi C., Joey D. 07/01/16 |
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John is friendly, courteous and skilled. His work was efficient and performed quickly. Work was completed 100% and he cleaned up afterwards and he even cleaned up a previous crew's (counter top installers) mess. John arrived on time to begin work (no reminder was needed). I recommend John to anyone in this area for plumbing work. John B. 06/30/16 |
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John was a very friendly and knowledgeable person. He took the time to answer all my questions, telling me what he was going to do and approximately how long it would take. I feel very comfortable having him in my home and would not hesitate calling ARS in the future if I encounter anymore plumbing problems. I highly recommend ARS and John ******* John B. 06/29/16 |
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( no comment ) Joseph H. 06/29/16 |
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The installers JB E___ and Mark S____ were outstanding, efficient, professional, and most cheerful. Great service! James (JB) E., Mark S. 06/28/16 |
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I called about several plumbing problems yesterday morning at 8:30 and at 10:30 John Burris arrived to start resolving my problems He was very knowledgeable and competent in his craft. ARS can take great pride in this gentleman and his customer service skills. All of the ARS employees I contacted were customer focused and provided me with outstanding service. Way to go Team ARS!! John B. 06/28/16 |
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Very nice company and staff prompt 06/27/16 |
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Rapid servic and installation...all within 24 hours. Several competitors didn't return my call! 06/26/16 |
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Jb and his helper came to my house on saturday to replace my a/c units and i could not have asked for 2 better guys. They were right on time and took their time to make sure that all my questions were answered and everything work properly before leaving. I would recommend them to anyone that needs work done. They are very professional and courteous. Thank you ARS and JB for the great work James (JB) E. 06/25/16 |
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ARS was an excellent company to work with. JB and Josh did an excellent job installing a HVAC unit. I will use this company again in the future. James (JB) E. 06/25/16 |
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We called on a 95 degree day when we determined our loft AC was done. The Sales Manager from ARS Nashville showed up within 30 min.! We had a new HVAC installed the next day by Kevin J. and Dillon H. Quick turnaround, happy customers! Dillon H. 06/24/16 |
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Mallory was very polite,well spoken and knowledgeable. Even though me and my husband told her we had our AC replaced a year ago she was still kind and actually seemed concerned about our well being. What really blew me away is that she walked away from us with the same smile she approached us with and proceeded to help out the next customer an isle over! GREAT CUSTOMER SERVICE! Mallory S. 06/24/16 |
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Keith and Zack were awesome. They were very clear about what they were going to do and were very careful not to disturb anything while they were hauling things in and out. Very polite and informative. I would recommend these guys to anyone. Zach D., Keith W. 06/24/16 |
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was very impressed with Joe. so good did not hurt to write check. 06/23/16 |
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Joe did a great job with my toilet repaired. Show up on time and very professional and personable. Went out of his way to explain some things to me. He told me about your service contracts. I told him I currently have on with another HVAC company but am interested in switching when current one runs out in spring of 2017. Please give that info who called and left message yesterday. Joseph H. 06/23/16 |
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Josh ***** and Grant ***** did an awesome job. They were very polite and well-mannered very respectful. I didn't even know they were here other than the tools they had to use. They worked steady, quiet and cleaned when they were done . I would use this company again for any of the services they provide. Love this company!! Joshua W. 06/23/16 |
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Great job JB and Josh installing my unit. They were very professional. John B. 06/22/16 |
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Great job JB and Josh installing my unit. They were very professional. Josh N. 06/22/16 |
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Been in my home 26 years first major out of pocket expense hvac keep in mind this was the original unit that came with the house i purchased the brand new, called ARS for a repair the tech checked it out i was there with him the whole time he found a leak and the compressor out, same day a salesman comes out gave me great price discussed all warranties set up install for next day. Joey D., and Jordan C., arrive at about 915 day of install introduce themselves very nice young men when i say hard workers never complained even though they ran into a few obstacles never complained and i made sure they were hydrated i kept them with ice cold water, would have fed them but house was too dang hot to be cooking they me up on everything they were doing even when the obstacles came up but these two guys kept their cool (shirts soaking wet) I even offered that they could jump in the pool if they wanted towhen they were done but they didn't I think they just wanted to go clock out take a shower and maybe have a Beer if they drink....lol but what was suppose to be a 3 hour job turned into an 8 hour day for them and me but well worth it for me and my hubby cause we had been dealing withis for two weeks with three box fans, so I would like to thank ARS for sending Jordan C and Joey D.,my way you guys saved the day and I appreciate your hard work, apologize for the unexpected unknowns, also thank Matt the repair tech for finding the problem and also my salesman can't really read his name on paper,highly recommend ARS. Levi C., Joey D. 06/22/16 |
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Had ARS come out to put in a new air conditioner, Alex and Mikel where on time, and very professional. They came in did the work and cleaned up afterwards. My house is nice and cool now. Thanks for the great work you did. Alex L. 06/22/16 |
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My husband and I just moved to TN and we were very impressed with the service and staff at ARS. They helped us get the unit we needed for our new home in a timely and professional manner. Would highly recommend this company. 06/22/16 |
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Great job, very professional and helpful staff. Jordan C and Joey D did an excellent job, they worked all day in extreme heat and never stopped until the AC/Heater unit we ordered was installed. They cleaned up and area, hauled off the old unit and even painted the pipe on the new unit so it matched! We are very happy with the unit and the service we received and would highly recommend this company.
P.S. for some reason my profile is showing up as Florida...not correct we are located in TN Levi C., Joey D. 06/21/16 |
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Marcial B came on Monday evening to give us an estimate for installing a hot water heater. He was very competent, friendly and professional. He came on Tuesday, his day off to install our unit. Worked very hard on a Hot day to get it in and we really appreciated that. Hope your company realizes what an asset you are to there company. Thanks again for the hard work on your day off!! Marcial B. 06/21/16 |
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I had the most awesome experience with ARS Rescue Rooter. They were professional, timely, and fixed my Hot Water Heater. The technician was knowledgeable and experienced. I can't say enough about John B*****. He was a gem! John B. 06/21/16 |
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Professional, complete, and respectful. The installers took the time to install the equipment professionally instead of quickly. Thanks Keith Keith W. 06/20/16 |
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AJ was a life saver. He came out and helped us with a poorly installed unit. He then rushed back when we needed him again at no charge. Very professional and helpful. AJ S. 06/20/16 |
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ARS , Keith W, Zack D, Brandon J, Mark S, and Fritz, installed a recent HVAC system. They were very professional and worked through an extremely hot day. They came in professionally and left the site in the same if, not better , condition than they found it. I would recommend this service. Bill T Fritz B., Zach D., Brandon J., Mark S., Keith W. 06/19/16 |
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(no comment) John B., James (JB) E., Brandon J., Mark J., Alex L. 06/18/16 |
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John B. was great. Professional & job well done! Went over & beyond with explaining issues & giving tips/advice. Would highly recommend. John B. 06/17/16 |
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Outstanding service, professional staff excellent job with installation. John B. 06/17/16 |
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The Service techs were very professional and knowledgeable. They were very thorough and did an exceptional job! Marcial B., Joshua W. 06/16/16 |
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The installers of our AC/Gas Furnace were fast, friendly and efficient. They exceeded my expectations! Joey D., Kevin J. 06/16/16 |
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The Service techs were very professional and knowledgeable. They were very thorough and did an exceptional job! Joshua W. 06/16/16 |
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The Service techs were very professional and knowledgeable. They were very thorough and did an exceptional job! John W. 06/16/16 |
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