ARS / Rescue Rooter Nashville - Our Reviews
Overall Rating
(1704 Reviews)
(638 Reviews)
(477 Reviews)
(166 Reviews)
(78 Reviews)
(114 Reviews)
(28 Reviews)
(6 Reviews)
(11 Reviews)
(97 Reviews)
(83 Reviews)
(5 Reviews)
(1 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period ARS / Rescue Rooter Nashville has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
|
Excellent work, from consultation to installation. Fast, friendly, and clean! Great job guys. Jordan Neely and Chris McCreless were very nice and showed me how to use the thermostat and took their time to answer all my questions. Jordan N. 05/22/13 |
|
|
|
|
|
Doug was prompt, knowledgeable and friendly. He took care of my problem and offered suggestions to avoid the same in the future. Doug K. 05/22/13 |
|
|
|
|
|
Today, our new heating/air conditioning unit was installed. The installers, Chris McCreless and Jordan Neely, were extremely professional and thorough. They took their time with the installation, everything was visually perfect and they were patient with their explanations, It was obvious that they would give all the time needed, for us to be comfortable. I am VERY pleased that we went with ARS in Nashville and I look forward to working with this company (and Home Depot) for many years to come. *Chad, our salesman, did a great job as well. Actually, it was never my intent to buy from these two agencies, but he won us over and helped us feel very comfortable with our decision. We are pleased! Chris M. 05/20/13 |
|
|
|
|
|
John McClain, Service Specialist, did an outstanding job today in assisting with the installation of a 2 ton Rheem package unit at my home in near 90's temps. He was cheerful as he removed the tree stump for the additional area required for the new unit. He was professional with his duties on the job. Pleasant and confident as was his partner. Together, this team was OUTSTANDING! ARS has earned my respect! John M. 05/16/13 |
|
|
|
|
|
He was very knowledge and very helpful with hints in taking care of my home. Jeffrey L. 05/16/13 |
|
|
|
|
|
Martin installed the air cleaner in our house! He was wonderful! He knew exactly what he was doing, and I would refer Martin and his company to anyone! Martin W. 05/16/13 |
|
|
|
|
|
Doug was here on time. He assessed the problem, and was able to fix it in a timely manner. Not only did he do his job well, but had a great attitude about him. Doug K. 05/15/13 |
|
|
|
|
|
Kevin Dugan is excellent plumber and can service every need you might have. Friendly, easy to communicate with and someone you can trust. Rates are reasonable and work is top notch. Kevin D. 05/13/13 |
|
|
|
|
|
The best plumber and rep in the business. Kevin D. Kevin D. 05/13/13 |
|
|
|
|
|
Kevin D. is my choice of all company reps He knows his job Kevin D. 05/13/13 |
|
|
|
|
|
The best plumber and rep in the business. Kevin D. Kevin D. 05/13/13 |
|
|
|
|
|
Kevin explained everything thoroughly and was very helpful. He came same day we called, and was polite and left everything clean. I would definitely call ARS again. Kevin D. 05/13/13 |
|
|
|
|
|
Kevin D. is my choice of all company reps He knows his job Kevin D. 05/13/13 |
|
|
|
|
|
This week my system was serviced by Donnie Lynch and I could not be more satisfied, He was very professional and courteous and even found some air leakage on the furnace and repaired that at no extra charge. I believe that he provides ARS Recue Rooter a very positive field presence in the face of the public. Donnie L. 05/11/13 |
|
|
|
|
|
Doug K. was on time and had a nice smile. He was polite and very efficient. I had a couple of questions and he answered them to my total satisfaction. He knows his stuff! I was very please with Doug and will ask for him again!!! Doug K. 05/09/13 |
|
|
|
|
|
Ben Henderson was really more than what I expected and exactly what I needed. He is the person I m giving 5 stars to; ARS is LUCKY to have him. He was able to confirm my suspicions; my install was rushed and leaking freon. He cleared his schedule, checked every possible pipe, hose, and connector, found the problem and then just to be safe, welded everything again. It took some time to get it done and I honestly can say it was worth every second. It s like he went back in time and gave me the perfect install. I have full faith in his abilities, his disposition, and expericence. Great Job and thank you very, very much Ben. Ben H. 04/27/13 |
|
|
|
|
|
Harrison B. was very courteous and understood I was on a limited time frame for the service call and worked accordingly. Harrison B. 03/22/13 |
|
|
|
|
|
As usual, the woman who calls to invite me to take advantage of the special low price of a tune up, is so cheerful that you can feel the smile in her voice. She must be such fun to work with! We set up my service appointment for Monday between 1-5. She called me that day around 11 to let me know a technician was finishing up earlier than expected in my area and did I want him to come on instead of waiting for the afternoon. He did, and he called as he was in my complex...very prompt. He answered several questions I had before he went to work...he had the unit running more efficiently before he left, and even sealed the areas on the furnace where hot air was escaping and heating up the furnace room. He made a trip into the attic to check out a vent that was putting out cooler air than usual, and he changed the filter for me. He discussed the maintenance plan with me and he was very knowledgeable in the workings of the heat system and the maintenance agreement. His name is Harrison Biles, and I was very satisfied with the service call. Harrison B. 02/26/13 |
|
|
|
|
|
Harrison Biles was very thorough with our winter service inspection. Great guy, very friendly, and very informative of the Goodman unit here. I will definitely ask for Harrison for our future inspections. Harrison B. 02/16/13 |
|
|
|
|
|
Harrison was very professional and knowledgeable about my heating/air system. Harrison B. 01/12/13 |
|
|
|
|
|
Jeffrey was over the top with his plumbing inspection.I am now aware what was original to our home in 2001, what had been updated, and what to watch out for. For example, my gas hot water tank is original and has exceeded it's normal lifetime expectancy, and washer hoses have a five year life. Cheers, Charlie Monks, Franklin, TN Jeffrey L. 01/07/13 |
|
|
|
|
|
We have older HVAC equipment. Technician was very thorough. Explained optional actions I could consider to cut costs, and he described signs of problems to watch for. in the future. Paul W. 12/10/12 |
|
|
|
|
|
Harrison very knowledgeable and friendly. He was courteous and professional in his dealings. I would be glad to have him return if needed. Wanted to thank him and Melissa for accomadating our requrest about a block of two hours not to come by. They came after the 1 to 3 pm time frame we requested to not come if possible. They did this. Thanks to both. And finally, I liked him because we are both Texas Longhorn fans!! Harrison B. 11/29/12 |
|
|
|
|
|
GREAT EXPERIENCE WITH ARS!!! The lady on the phone when I called couldn't have been any nicer! She was personal and concerned about my problem. Doug K. was my service guy! Very polite, professional and considerate of our home. I will use ARS again, in fact I bought a service plan with them! They even have someone that works on well pumps and I've been trying to find someone for 6 months! They do it all and with a smile too! I highly recommend ARS to everyone looking for plumbing services!! Doug K. 11/16/12 |
|
|
|
|
|
markley gordon,awsome guy you guys are very lucky to have him,hes mr. customer service. Markley G. 11/09/12 |
|
|
|
|
|
Fred Yates came out and was excellent. Very concerned w/fixing our problem and stayed until he made sure it was corrected...Fred is a very big asset to your company...'A KEEPER" Fred Y. 11/05/12 |
|
|
|
|
|
C Dobbs was professional and friendly. I explained how tight my finances were and that I could not possibly get the power surge protector for my house at this time. Did a superb job. Thanks! Chuck D. 10/22/12 |
|
|
|
|
|
Chuck Dobbs, the technician who serviced our heating & air conditioning system, not only did he do a great job, but he was such a nice , friendly person. He definately is an asset to your company.
Lewis Henson Chuck D. 10/11/12 |
|
|
|
|
|
Fred came on time, was polite and very professional looking. He stated what he was there for and asked if I had concerns or questions about my units. Fred inspected everything, told me how well the units were installed and started his tests. He explained what the tests were and how my units were running. He offered to save me money by buying the next service/warrentee check for spring time. He offered me an whole house surge protectors or unit surge protectors. My husband and I had already discussed this and declined. Fred did explain what they were and did but was not pushy. When Fred did leave the areas he worked in were the same as before he showed up. I will request him in the future. Fred Y. 10/06/12 |
|
|
|
|
|
DEALT WITH BOTH JIM M & BEN FROM ARS. THEY WERE QUICK TO RESPOND, OFFERED GREAT SERVICE AND KNOWLEDGE. WILL DEFINITELY USE THE SERVICE AGAIN, AND WILL ASK FOR BEN AS A/C TECH AND JIM M. FOR PLUMBING. COMPANY WAS QUICK TO RESPOND WHEN WE NEEDED THEM, WITH COURTEOUS AND CAPABLE PERSONNEL Jim M. 09/06/12 |
|
|
|
|
|
Don did a very good job. Doug K. 08/30/12 |
|
|
|
|
|
Jeffrey was fast, courteous, and very helpful! He was a pleasure to speak with. I will ask for him I ever need service in the future. :) Jeffrey L. 08/24/12 |
|
|
|
|
|
ARS s technician, Jeffrey, did an excellent job repairing an outside water leak at the main connection while daylight was rapidly disappearing. He started after 6:00 and finished at 8:30. My wife called around 2:00 (the 800 number) for service, and when ARS called back, she was informed that we would be charged a higher rate due to the time of day that ARS could come out. The 800 number was found on the ARS website, since ARS is not listed in our local phonebook. A local phone number would have put her through directly to the Nashville office, instead of ARS Nashville waiting for the 800 number to reach them hours later. We live in a suburb of Nashville. Jeffrey L. 07/03/12 |
|
|
|
|
|
I highly recommend this company, fair prices, was willing to work with my payment issues. Great Company, awesome staff. Thanks Allan Jim M. 07/02/12 |
|
|
|
|
|
The service guy was very thorough and did a great job. Fred Y. 06/27/12 |
|
|
|
|
|
They came out very promptly and did a great job at a good price. Would recommend to all. Ben H. 06/27/12 |
|
|
|
|
|
Tech was great!!!!!!! 06/19/12 |
|
|
|
|
|
Tech was on time, courteous, answered all questions, wonderful, efficent. I am very satisfied with the work. 06/18/12 |
|
|
|
|
|
Ben was a great guy! I love using ARS! 06/17/12 |
|
|
|
|
|
ARS is very helpful, on time and supportive. 06/17/12 |
|
|
|
|
|
Everything was wonderful. I'm very satisfied! 06/17/12 |
|
|
|
|
|
My techinican was very friendly, helpful, knowledgeable, and courteous. 06/16/12 |
|
|
|
|
|
I had plumbing and HVAC work done at my home. Ben and Jameswere awesome. I will never use anyone again besides ARS. I am going to tell all my neighbors and friends to call ARS. 06/16/12 |
|
|
|
|
|
Will be calling your company again. I loved all the different options that were given to me. Tech arrived ay my home quickly. I will tell my friends about your company too! 06/16/12 |
|
|
|
|
|
The service man was very nice and answered every single question I has. The company is fantanstic. I'm going to purchase a unit. 06/15/12 |
|
|
|
|
|
I love being an HSP member. Everything was awesome. 06/14/12 |
|
|
|
|
|
Everything is working very well. Pleased with work. 06/14/12 |
|
|
|
|
|
Very happy with my overall service, from the first phone call to the work and then the follow up call. 06/13/12 |
|
|
|
|
|
Jeremy was very helpful and quick and did the job right. 06/12/12 |
|
|
|
|
|
Great service. 06/12/12 |
|
|
|
No affiliation exists between ReviewBuzz and any of the review site organizations
or systems listed on this page.