ARS / Rescue Rooter Nashville - Our Reviews
* Total number of reviews and star-ratings are based on
data collected during the time period ARS / Rescue Rooter Nashville has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
Jeffrey was very professional in dealing with my problem.He was one of the most thorough workers I have ever dealt with. Jeffrey L. 06/29/13 |
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DWayne is a very nice knowledgeable man. He is quick to answer any question that i have and is available anytime that i need him, for further questioning. Dwayne H. 06/29/13 |
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Jeffrey was very professional in dealing with my problem.He was one of the most thorough workers I have ever dealt with. Jeffrey L. 06/29/13 |
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DWayne is a very nice knowledgeable man. He is quick to answer any question that i have and is available anytime that i need him, for further questioning. Dwayne H. 06/29/13 |
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very friendly and curteous guy. Lots of knowledge on hvac. Also very consistent Dwayne H. 06/29/13 |
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Ronnie Richardson did an excellent job of making sure I understood what was going on while he worked on my problem. Respectful of my property at every turn and sure to keep everything clean!! Ronnie R. 06/28/13 |
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Jeffrey is very through and his work is great. He is very honest which is rare these days. Thanks Jeffrey for your hard honest work... Jeffrey L. 06/28/13 |
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Kevin Dugan did an awesome job. We were very happy with his service. Kevin D. 06/27/13 |
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Needed urgent service due to toilet issues. Roger P. arrived shortly and took care of the problem. He was very nice and I was grateful he was able to get here quickly. Thanks Roger! Roger P. 06/27/13 |
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They did a great job. I recommend this business Jordan N. 06/27/13 |
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They did a great job. I recommend this business Chris M. 06/27/13 |
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Just want to say that William Scott serviced our downstairs unit this past Friday and my wife and I have never before experienced a service technician t be as knowledgeable and more thorough as William was about air conditioning. As it turns out, he diagnosed the specific problem, explained it in exact detail that we could understand and ultimately determined it was the result of a previous repair by another reputable company that serviced the unit seven months earlier. This correct diagnosis saved us about $6,000 in repair/replacement costs and our unit has been working fine since. We are now seeking reimbursement from the previous company for their oversight in what turned out to be a very minor problem and misdiagnosis on a relatively new unit. We will definitely be using ARS again and recommending them, and William Scott, to our network of family and friends. William Scott is a textbook example of how a service representative should conduct themselves in the field, especially when they re interacting with customers. William S. 06/25/13 |
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Ronnie R. was helpful , knowledgeable, polite ,very professional , he came in went right to work & we haven t had any more issues since. He also was very respectful of our home by making sure he kept every thing neat and cleaned up as possible. Ronnie R. 06/25/13 |
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Donnie S. and Harrison B was a Very professional and polite young men
Very hard workers and knowledgable.
Answered all questions and went over everything.
They are the best Donnie S. 06/24/13 |
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Donnie S. and Harrison B was a Very professional and polite young men
Very hard workers and knowledgable.
Answered all questions and went over everything.
They are the best Harrison B. 06/24/13 |
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Kevin D. is an outsdanding plumber. He has helped my family with plumbing issues for years. He is on time, efficient and courteous. I would recommend him to anyone! Kevin D. 06/24/13 |
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Chris McCreless and Jordan Neely came out this week to install an air conditioner for me. They could not have done a better job. They worked quickly, were extremely polite and took special steps not to soil our house with their shoes. They even did an extra job because they noticed some of the insulation had come off a heat pump unit inside my house. I would hire these guys again in a minute. Thanks. Chris M. 06/21/13 |
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My sales rep, Amber, was very informative, friendly, and polite. She scheduled my appointment and represents ARS well. Amber V. 06/21/13 |
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I met with Amber at Home Depot, and she scheduled my appointment and now I can't wait for the estimate on my new air conditioner! Amber V. 06/21/13 |
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Doug Klohn conducted our annual plumbing assessment for ARS and discussed alternatives for replacing the water heater, which may be required in a few years. He was very thorough, presented options clearly, and responded to questions with detailed explanations. I appreciate his professional attitude and am grateful for the services we have received from ARS over many years. Patricia Post Doug K. 06/21/13 |
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Great service while installing our new AC and Furnance. Went above and beyond to provide us great service. Jordan N. 06/21/13 |
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Great service while installing our new AC and Furnance. Went above and beyond to provide us great service. Chris M. 06/21/13 |
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Ronnie worked on my system like it was his own.High character and pleasnt, knowledgeable. Ronnie R. 06/21/13 |
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I had an extremely pleasant experience with your tech Curtis. He seemed very knowledgeable and honest which is very important to me as a lot of techs are just out to rip you off when it comes to air conditioner repairs. I will certainly use this compnay again and will ask for Curtis. Susan Lawrence Curtis W. 06/21/13 |
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Ronnie Richardson was very helpful today. He took the time to figure out the problem and fixed it so that our air conditioning was up and running in no time. I will definitely use ARS again because of him. Ronnie R. 06/20/13 |
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Friendly service, no complaints. We plan to use them again in the fall for our heating units. William S. 06/18/13 |
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Ronnie was an excellent technician: professional, knowledgable, determined to fix my problem, clean, kind, proficient, and quick to work.
I am grateful for his attention to our a/c issue. Ronnie R. 06/17/13 |
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Scott was very friendly and courteous. He clearly explained what he was going to do and gave us the fees before performing a task. He was very detailed in explaining the problem with our system and gave us options for a solution. He was competent and thorough in the work he did. William S. 06/17/13 |
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ronnie richardson is very polite and friendly. He took time to explain the problem and the solution. He answered all of our questions . Then he got our unit running in no time. What a relief cool again. I would recommend Ronnie and ARS to anyone , Thank you so much. Thomas Harris Ronnie R. 06/17/13 |
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Great job. Doug K. 06/15/13 |
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Martin Wilks, Service Technician for ARS, was an outstanding representative. He was knowledgeable about the product he was servicing, courteous and friendly. He immediately dispatched a manager to discuss a system replacement to compare cost effectiveness to repairing the existing system. It was a pleasure to have him at my home. I have used other HVAC companies in the Nashville area and have been extremely disappointed. ARS has consistently been reliable and expedient, and I have purchased a new heating/cooling system with them today to be installed within 3 business days. Impressive considering the high temps recently and the number of service calls they are receiving. Edward Albornoz, Comfort Advisor, was a pleasure to work with and easily got my system approved for financing through Home Depot. A great experience all around. Martin W. 06/15/13 |
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Chris McCreless and Jordan Neely did a super job in installing our new heat pump. Chris M. 06/15/13 |
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The two men work late in to the night to get my home cool as late I did not think it would be done that night but he did not go until it was cool down Chris McCreless and Jorar Neely Chris M. 06/15/13 |
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William Scott did a thorough job of inspecting and cleaning my air conditioning unit. He was obviously very knowledgeable, and presented a very positive image for the company. William S. 06/14/13 |
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My installers Tommy Vick and Harrison Billes were super polite and so efficient. They were here exactly when they said they would be gave me a warning call as well. They took out my old c/a unit and replaced it in a flash and I had air. They showed me how to use the new thermastat and were just great. They also took away the old unit which was nice.. They have great deals and the most polite people in office as well. Markley G. 06/14/13 |
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Curtis, Arrived on time for air conditioning issue, analyzed the problem, solved the problem with no parts, gladly paid for the service call..... Curtis W. 06/14/13 |
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William Scott was very professional, knowledgeable and very informative. I would recommend him any time. Phil White. William S. 06/13/13 |
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We called ARS for a second opinion and man am I glad we did. They sent out Floyd and he explained everything in great detail for us. After getting our options we decided on a new air conditioning unit. Floyd was professional polite technical and easy to understand. I would recommend ARS to anyone looking for a great company. Floyd B. 06/12/13 |
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ARS sent a very impertinent technician, Donnie Lynch. He knew exactly what the problem was fast! and fixed it relatively fast considering how busy they were today,he even called me back to check if the system was cooling properly, THATS WHAT I CALL SERVICE! very professional to say the least, would recommend anyone to his services. Thank you. Donnie L. 06/12/13 |
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Kevin with ARS came out and cleared our clogged bathroom drain in record time. Great job and very courteous. Kevin D. 06/11/13 |
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They were timely, knowledgeable and thorough. Super job! Chris F. 06/11/13 |
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As always, they re reliable, upfront and honest, and they do great work. Doug K. has come to my home on several occassions, so I feel like I know him personally. He was on time, got right to work, and gave me all the information I needed to make some changes to better my home. Doug K. 06/10/13 |
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Floyd is so awesome - polite, helpful, and explained everything clearly. He showed me the part that needed to be replaced, explained its function, and verified the cost of the repair. Floyd B. 06/08/13 |
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Ronnie R. Is the best Ronnie ever! Ronnie R. 06/06/13 |
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BOTH GENTLEMEN WERE VERY PROFESSIONAL,COURTEOUS, AND KNEW WHAT THEY WERE DOING. Matt P. 06/06/13 |
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Chris and Jordan did a great job. They were very knowledgable about the system and installation parameters. Chris M. 06/04/13 |
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I ve been a customer of ARS for 10 years and always have had great service. I had a new AC/heat pump installed today by Donnie Self and John McClain. Couldn t have had two nicer, more professional gentleman in my home. Donnie S. 06/03/13 |
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I have used ARS since owning my home. Once again I called on them when my AC unit needed replacing. Chris upheld the tradition I have become used to with ARS of Nashville. On a side note, I appreciate the wearing of booties/footies over the work boots in my house. Chris M and Jordan N both did this, without being asked by myself or my wife. So far, as usual, I am happy with ARS of Nashville.... Chris M. 05/31/13 |
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Our installers Chris M and Jordan N were great. They cleaned up their work area and were respectful of our property. Chris explained what they had done and how the new system worked. We are very pleased with ARS and their representatives.
Sharon R. John T. 05/29/13 |
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I had a heating and air conditioning unit installed and the guys that did the job was outstanding they did a Excellent job. Mr.Chris Mccreless,and Mr.Jordan Neely. ARS has an Outstanding Team.of Installers.... Chris M. 05/26/13 |
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