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By Gary & Robin H. on 01/26/19
great service and very friendly

By Dolores D. on 01/19/19
The quick response I got when I called Katie, Brenda, and Jeff saying, "I need Jeff" was such a comfort. I have had Jeff for all my furnace and air conditioning problems for years. As far as I am concerned, he is the "Number One" furnace man in New Castle. He fo...
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The quick response I got when I called Katie, Brenda, and Jeff saying, "I need Jeff" was such a comfort. I have had Jeff for all my furnace and air conditioning problems for years. As far as I am concerned, he is the "Number One" furnace man in New Castle. He found a dead bee in the water line, took it out, cleaned out the line and my furnace is working beautifully. See why I love him!!
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By Ken C. on 01/10/19
Excellent team of Kenny, Tyler, and James. They came in, worked hard and got me back up and running. They were courteous and kept everything clean and tidy. I would recommend This team and MRS to anyone! Only complaint if I had to have one is that I couldn't se...
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Excellent team of Kenny, Tyler, and James. They came in, worked hard and got me back up and running. They were courteous and kept everything clean and tidy. I would recommend This team and MRS to anyone! Only complaint if I had to have one is that I couldn't select all 3 of them on reviewbuzz.
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By betty w. on 01/03/19
Excellent service as always!

By Dawnda S. on 12/12/18
I had a furnace installed by Kenny, and his helper Tyler they were very nice and polite. It didn’t take them very long either to install it. Kenny explained what he was gonna do and how to work thermostat. I would definitely recommend Kenny to anyone. They also c...
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I had a furnace installed by Kenny, and his helper Tyler they were very nice and polite. It didn’t take them very long either to install it. Kenny explained what he was gonna do and how to work thermostat. I would definitely recommend Kenny to anyone. They also cleaned up their mess.
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By Penny B. on 12/11/18
Kenny was kind and professional. He answered all my questions and got the job done in a timely manner. I would recommend them my friends.

By Dee D. on 11/13/18
I have had Jeff Nation do my furnace and air conditioner services for several years and I'm always very pleased. He is faithful and trustworthy. Every time I have had a problem he has always been right there to help me. I have recommended him to many of my frie...
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I have had Jeff Nation do my furnace and air conditioner services for several years and I'm always very pleased. He is faithful and trustworthy. Every time I have had a problem he has always been right there to help me. I have recommended him to many of my friends. I suggested that he teach some of the new employees. He is the best furnace man and close friend I have found in New Castle. All the above is still true today. I've had Jeff take care of my furnace and air conditioning for close to 25 years. Best ever and a good friend. I had Katie as a student in first grade. I remember my Principal used to love to come down to my room and listen to the children read and he was especially happy to hear Katie. She was like a little actress playing a part. I'm so happy to see her doing so well at MRS. I knew she would be successful in whatever she decided to do.
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By Joy F. on 10/26/18
(no comment)

By Joellen C. on 10/24/18
Jeff Nation came to service my heat pump. Jeff is always friendly and courteous and very professional. The ladies on the phones are great too.. They call if your technician is running late, and they call to let you know the technician is on the way. In scheduling, ...
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Jeff Nation came to service my heat pump. Jeff is always friendly and courteous and very professional. The ladies on the phones are great too.. They call if your technician is running late, and they call to let you know the technician is on the way. In scheduling, these ladies always try to give ,you the day of the week, time of day you prefer. MRS has been my heating and cooling company for 22 years. They have always done a good job in dealing with regular service and any problems which occur. ��
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By Mike B. on 10/16/18
Jeff came and serviced my furnace. He always does a great job

By Kenneth O. on 09/20/18
All individuals of MRS, that I met, were courteous and professional. The Installation, by Kenny, was accomplished in a timely manner. The system was then tested and reviewed with me. I would highly recommend them to my friends and will use them in the future as needs arise.

By Betty W. on 09/19/18
Jeff N. is always competent, friendly and does a fine job.

By Brian on 09/06/18
MRS is an example of a great company that has knowledgeable staff with an "of service" attitude. Jeff Nation cares about his customers by making sure I get the correct service program for the unit I own. He takes the time to do our maintenance and service so to p...
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MRS is an example of a great company that has knowledgeable staff with an "of service" attitude. Jeff Nation cares about his customers by making sure I get the correct service program for the unit I own. He takes the time to do our maintenance and service so to prevent problems in the future. While here, Jeff does the job quietly and efficiently and ensures I am happy before he leaves. Today he was training Kory Ridge and both arrived on time and provided the service and help I expected. I highly recommend MRS and Jeff Nation to take care of your family.
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By Gary H. on 08/26/18
Great job! Excellent service.

By Patty V. on 08/23/18
Jeff Nation is a very professional. He is also very considerate. He remembers to put on his booties before entering the house. He checks the equipment and always ask if we have any questions. He has been doing work for us ever since he has worked for MRS and alw...
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Jeff Nation is a very professional. He is also very considerate. He remembers to put on his booties before entering the house. He checks the equipment and always ask if we have any questions. He has been doing work for us ever since he has worked for MRS and always doing a it well. Thanks Jeff
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By Scott K. on 08/07/18
Great

By Jeff T. on 08/06/18
I love MRS! Having the service agreement is one the best things I can do each year. Mark is outstanding and always willing to explain what is needed.

By Susan E. on 08/01/18
Service was excellent. Eric even worked in rain the whole time while wearing rain gear.

By Joellen C. on 07/28/18
Jeff Nation came to service my heat pump. Jeff is always friendly and courteous and very professional. The ladies on the phones are great too.. They call if your technician is running late, and they call to let you know the technician is on the way. In scheduling, ...
(View More)
Jeff Nation came to service my heat pump. Jeff is always friendly and courteous and very professional. The ladies on the phones are great too.. They call if your technician is running late, and they call to let you know the technician is on the way. In scheduling, these ladies always try to give ,you the day of the week, time of day you prefer. MRS has been my heating and cooling company for 22 years. They have always done a good job in dealing with regular service and any problems which occur.
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By Jeff S. on 07/25/18
Jeff Nation was really nice and professional. He certainly knows his stuff. I would recommend him and MRS to all my friends and family. The whole experience was great, from the first phone call. Thanks!
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CALL TO SCHEDULE
765-836-4677

Select any employee to see all their reviews.

Jeff N
9 Years
Rating:
130 total reviews!
Kenny C
3 Years
Rating:
45 total reviews!
Eric G
Customer Service Rep.
9 Years
Rating:
(66 total reviews)
Katie S
Customer Service Rep.
14 Years
Rating:
(43 total reviews)
Kory R
1 Year
Rating:Just Launched
Darrell G
Customer Service Rep.
23 Years
Rating:Just Launched

* Total number of reviews and star-ratings are based on data collected during the time period MRS Heating and Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at MRS Heating and Cooling. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.