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By Susan Y. on 05/18/20
Jeff and James were here this morning. Jeff always does a great job and is helpful and fast. I really like having him come back here time after time as he knows what he is doing and I don't have to hang around and answer endless questions. Thanks Jeff! 5 Stars!

By David C. on 05/02/20
Had great service. Jeff explained everything that was done. Discussed maintenance programs that are available

By Deb H. on 04/28/20
Both the office staff Katie and service rep, Cory, where professional, pleasant and efficient.I have been a long time customer and as always very satisfied with the service .

By Ernest L. on 03/19/20
no comment

By Tim M. on 03/11/20
Kory showed up on time.He explained what he was doing and showed us how to change filter.He checked our furnace and air conditioner. He did a very good job.

By Dawson T. on 03/05/20
Kory was very helpful and respectful. Fixed the issue quick and works perfect.

By Kelly L M. on 02/28/20
Our experience with this company was great. Jeff N. (MRS service pro) shared knowledge and brought workable solutions to us during a time of high frustration. We are extremely satisfied with the execution of those solutions. Jeff N. went over and above any st...
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Our experience with this company was great. Jeff N. (MRS service pro) shared knowledge and brought workable solutions to us during a time of high frustration. We are extremely satisfied with the execution of those solutions. Jeff N. went over and above any standard level of customer service.
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By Robbie S. on 02/28/20
Eric is an awesome guy, very knowledgeable, and my heating and cooling has been running great for years now! Thanks!

By Justin H. on 02/27/20
MRS was great! They were very responsive and quick to fix the issue I had with my air conditioning unit. I was impressed on their professionalism and will refer them to all my friends and family. Thank you MRS.

By Jacob K. C. on 02/27/20
Eric is very professional and great at what he does. MRS is an outstanding company and takes great care of my heating and cooling equipment.

By Scott k. on 02/27/20
Eric does a great job! I highly recommend him.

By Mike M. on 02/27/20
Eric is great!

By Fred W. on 02/27/20
all heating and cooling needs

By Bill H. on 02/27/20
MRS has been taking care of our Heating & Cooling needs for years. They are always on time and ready to help. I would highly recommend this company for all your needs.

By Colby S. on 02/26/20
Quick and friendly

By Susan Y. on 02/17/20
Jeff installed a new WI-FI thermostat in my home today. He made sure it was connected and everything was set right before he left. I always enjoy having Jeff come and work on my heating and cooling issues as he is courteous, punctual and just an all around nice guy...
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Jeff installed a new WI-FI thermostat in my home today. He made sure it was connected and everything was set right before he left. I always enjoy having Jeff come and work on my heating and cooling issues as he is courteous, punctual and just an all around nice guy. He really knows his job! Thanks Jeff!
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By Dave B. on 02/13/20
Jeff and his assistant, Tyler, were fantastic. They replaced my furnace without any hassle whatsoever. I would and will recommend MRS to anyone and everyone that needs heating and cooling service. I can’t say enough about how courteous they were. No mess, no non...
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Jeff and his assistant, Tyler, were fantastic. They replaced my furnace without any hassle whatsoever. I would and will recommend MRS to anyone and everyone that needs heating and cooling service. I can’t say enough about how courteous they were. No mess, no nonsense, just great service. I’ll never call anyone else. Thanks guys!
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By Amber V. on 02/10/20
Thank you M.R.S.! Every person we dealt with from the beginning of our heating issue was great! Kory was our technician for the day and couldn't ask for a better guy. He had a big job ahead of him and worked all day until the job was complete. Wonderful guy, comfor...
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Thank you M.R.S.! Every person we dealt with from the beginning of our heating issue was great! Kory was our technician for the day and couldn't ask for a better guy. He had a big job ahead of him and worked all day until the job was complete. Wonderful guy, comfortable to be around, and most importantly never complained! He explained in detail about what he was doing and why. He was so nice and did an awesome job!! OUTSTANDING COMPANY AND EXCELLENT EMPLOYEES. Don't be afraid to call this place, we had a great experience through the entire process!
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By Jerry l. on 01/16/20
AWESOME !!!!! 2:30am

By Scott U. on 12/29/19
Kory R. was awesome! He helped us out in a very difficult situation. He teamed with Jeff N. to figure out a creative solution to get us through the Christmas holiday and then changed his schedule to make sure it got done on time. Very happy with their solution ...
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Kory R. was awesome! He helped us out in a very difficult situation. He teamed with Jeff N. to figure out a creative solution to get us through the Christmas holiday and then changed his schedule to make sure it got done on time. Very happy with their solution and their service! Great teamwork and flexibility with their office staff and scheduling. Highly recommend MRS.
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765-836-4677

Select any employee to see all their reviews.

Jeff N
9 Years
Rating:
142 total reviews!
Kenny C
3 Years
Rating:
45 total reviews!
Eric G
Customer Service Rep.
9 Years
Rating:
(80 total reviews)
Katie S
Customer Service Rep.
14 Years
Rating:
(46 total reviews)
Kory R
1 Year
Rating:
(9 total reviews)
Darrell G
Customer Service Rep.
23 Years
Rating:Just Launched

* Total number of reviews and star-ratings are based on data collected during the time period MRS Heating and Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at MRS Heating and Cooling. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
765-836-4677
Kenny C has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
45 total reviews
Kenny has been with MRS Heating and Cooling for over 3 years. He is a factory certified technician and has many other certification from continuing education classes. Feel free to ask Kenny any questions you may have, he will be happy to help.
By Ken C. on 01/10/19
Excellent team of Kenny, Tyler, and James. They came in, worked hard and got me back up and running. They were courteous and kept everything clean and tidy. I would recommend This team and MRS to anyone! Only complaint if I had to have one is that I couldn't se...
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Excellent team of Kenny, Tyler, and James. They came in, worked hard and got me back up and running. They were courteous and kept everything clean and tidy. I would recommend This team and MRS to anyone! Only complaint if I had to have one is that I couldn't select all 3 of them on reviewbuzz.
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By Dawnda S. on 12/12/18
I had a furnace installed by Kenny, and his helper Tyler they were very nice and polite. It didn’t take them very long either to install it. Kenny explained what he was gonna do and how to work thermostat. I would definitely recommend Kenny to anyone. They also c...
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I had a furnace installed by Kenny, and his helper Tyler they were very nice and polite. It didn’t take them very long either to install it. Kenny explained what he was gonna do and how to work thermostat. I would definitely recommend Kenny to anyone. They also cleaned up their mess.
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By Penny B. on 12/11/18
Kenny was kind and professional. He answered all my questions and got the job done in a timely manner. I would recommend them my friends.

By Joy F. on 10/26/18
(no comment)

By Joellen C. on 10/24/18
Jeff Nation came to service my heat pump. Jeff is always friendly and courteous and very professional. The ladies on the phones are great too.. They call if your technician is running late, and they call to let you know the technician is on the way. In scheduling, ...
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Jeff Nation came to service my heat pump. Jeff is always friendly and courteous and very professional. The ladies on the phones are great too.. They call if your technician is running late, and they call to let you know the technician is on the way. In scheduling, these ladies always try to give ,you the day of the week, time of day you prefer. MRS has been my heating and cooling company for 22 years. They have always done a good job in dealing with regular service and any problems which occur. ��
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By Kenneth O. on 09/20/18
All individuals of MRS, that I met, were courteous and professional. The Installation, by Kenny, was accomplished in a timely manner. The system was then tested and reviewed with me. I would highly recommend them to my friends and will use them in the future as needs arise.

By Dave M. on 07/09/18
Very satisfied with the installers. Very professional,knowledgeable and always on time. We did not have air conditioning and I The first day they stayed until we did. I highly recommend this company.

By Jerry K. on 07/05/18
Replaced air conditioning unit at my daughters home. Service Pros Kenny and James arrived at the time promised and were very friendly and professional. They explained everything that they were doing and are very respectful of your property. Cleaned up everything an...
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Replaced air conditioning unit at my daughters home. Service Pros Kenny and James arrived at the time promised and were very friendly and professional. They explained everything that they were doing and are very respectful of your property. Cleaned up everything and made sure I knew how to operate the new unit. Highly recommend MRS for all your heating and cooling needs.
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By Jerry K. on 07/05/18
Replaced air conditioning unit at my daughters home. Service Pros Kenny and James arrived at the time promised and were very friendly and professional. They explained everything that they were doing and are very respectful of your property. Cleaned up everything an...
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Replaced air conditioning unit at my daughters home. Service Pros Kenny and James arrived at the time promised and were very friendly and professional. They explained everything that they were doing and are very respectful of your property. Cleaned up everything and made sure I knew how to operate the new unit. Highly recommend MRS for all your heating and cooling needs.
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By Stephen M. on 06/30/18
(No Comment)

By Richaed G. on 05/29/18
Kenny, Eric T and Keegan installed a complete new HVAC system in my house today. I give all three a top rating for customer focus, answering questions, being very polite, and focused on getting a quality job done. They professionally installed the equipment, test...
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Kenny, Eric T and Keegan installed a complete new HVAC system in my house today. I give all three a top rating for customer focus, answering questions, being very polite, and focused on getting a quality job done. They professionally installed the equipment, tested it, and explained the operation to me. They also made sure that I received all the manuals. From what I see, MRS IS A QUALITY COMPANY FROM TOP TO BOTTOM. PS they have the best marketing ink pens with a stylus on it I have seen. Thanks
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By Brad on 05/25/18
Kenny and Eric T. did an excellent job installing our new heat pump. Very professional and courteous.

By Cathy S. on 05/16/18
Kenny, Eric T., and the team did a fantastic job on our install. They were extremely professional and courteous. We couldn’t be happier with their work.

By Kim s. on 04/27/18
The group of Kenny,Eric t,chase and Jeff were all very friendly and appeared to be trustworthy as I left the house a couple times without fear. They cleaned after they finished.they were polite and respectful. Refreshing to know these values are important when supp...
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The group of Kenny,Eric t,chase and Jeff were all very friendly and appeared to be trustworthy as I left the house a couple times without fear. They cleaned after they finished.they were polite and respectful. Refreshing to know these values are important when supplying this type of service.
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By Eric T/ Z. on 03/15/18
Kenny and Eric T, came the first time to our home to add an instake for a better flow around our home. They are very professional and courteous and I liked that they both put on booties as a courtesy. In addition to the work we signed up for, Kenny went above and ...
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Kenny and Eric T, came the first time to our home to add an instake for a better flow around our home. They are very professional and courteous and I liked that they both put on booties as a courtesy. In addition to the work we signed up for, Kenny went above and beyond by noticing other major problems that needed to be fixed. We greatly appreciated that he was looking out for us because we have dealt with other companies who have just focused on the task at hand and nothing else. So we made another appointment with them to fix the issues that Kenny suggested. Once again they were professional and courteous! This time they had Zach with them because it was a whole day job. Finally I liked that they took pictures to show me what needed to be fixed and then after they were done they showed me the final product of the attic.
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By Jenelle R. on 03/15/18
They were on time and courteous. They would wear booties on their feet to protect our carpet from their shoes. Have worked with other companies and no one else compares. Definitely recommend!

By Kelsi S. on 02/28/18
They were there within a day to help get us a new furnace. They were so helpful and got us a new furnace instantly.

By Donald T. on 01/25/18
The MRS heating and cooling company was on time the two service men was courteous and clean neat!!!!!!! Prices was right on ! I will call this company again !

By Ric and JoAnne M. on 01/23/18
Kenny, Eric T., Eric G and Zack were completely professional, very clear in diagnosis of our problem, very efficient and timely in fixing our issue. We would definitely recommend them to anyone who has problems with their heating and cooling system. Thank you!!

By Neil G. on 11/28/17
He did great work!
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