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765-836-4677
By Susan Y. on 05/18/20
Jeff and James were here this morning. Jeff always does a great job and is helpful and fast. I really like having him come back here time after time as he knows what he is doing and I don't have to hang around and answer endless questions. Thanks Jeff! 5 Stars!

By David C. on 05/02/20
Had great service. Jeff explained everything that was done. Discussed maintenance programs that are available

By Deb H. on 04/28/20
Both the office staff Katie and service rep, Cory, where professional, pleasant and efficient.I have been a long time customer and as always very satisfied with the service .

By Ernest L. on 03/19/20
no comment

By Tim M. on 03/11/20
Kory showed up on time.He explained what he was doing and showed us how to change filter.He checked our furnace and air conditioner. He did a very good job.

By Dawson T. on 03/05/20
Kory was very helpful and respectful. Fixed the issue quick and works perfect.

By Kelly L M. on 02/28/20
Our experience with this company was great. Jeff N. (MRS service pro) shared knowledge and brought workable solutions to us during a time of high frustration. We are extremely satisfied with the execution of those solutions. Jeff N. went over and above any st...
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Our experience with this company was great. Jeff N. (MRS service pro) shared knowledge and brought workable solutions to us during a time of high frustration. We are extremely satisfied with the execution of those solutions. Jeff N. went over and above any standard level of customer service.
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By Robbie S. on 02/28/20
Eric is an awesome guy, very knowledgeable, and my heating and cooling has been running great for years now! Thanks!

By Justin H. on 02/27/20
MRS was great! They were very responsive and quick to fix the issue I had with my air conditioning unit. I was impressed on their professionalism and will refer them to all my friends and family. Thank you MRS.

By Jacob K. C. on 02/27/20
Eric is very professional and great at what he does. MRS is an outstanding company and takes great care of my heating and cooling equipment.

By Scott k. on 02/27/20
Eric does a great job! I highly recommend him.

By Mike M. on 02/27/20
Eric is great!

By Fred W. on 02/27/20
all heating and cooling needs

By Bill H. on 02/27/20
MRS has been taking care of our Heating & Cooling needs for years. They are always on time and ready to help. I would highly recommend this company for all your needs.

By Colby S. on 02/26/20
Quick and friendly

By Susan Y. on 02/17/20
Jeff installed a new WI-FI thermostat in my home today. He made sure it was connected and everything was set right before he left. I always enjoy having Jeff come and work on my heating and cooling issues as he is courteous, punctual and just an all around nice guy...
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Jeff installed a new WI-FI thermostat in my home today. He made sure it was connected and everything was set right before he left. I always enjoy having Jeff come and work on my heating and cooling issues as he is courteous, punctual and just an all around nice guy. He really knows his job! Thanks Jeff!
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By Dave B. on 02/13/20
Jeff and his assistant, Tyler, were fantastic. They replaced my furnace without any hassle whatsoever. I would and will recommend MRS to anyone and everyone that needs heating and cooling service. I can’t say enough about how courteous they were. No mess, no non...
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Jeff and his assistant, Tyler, were fantastic. They replaced my furnace without any hassle whatsoever. I would and will recommend MRS to anyone and everyone that needs heating and cooling service. I can’t say enough about how courteous they were. No mess, no nonsense, just great service. I’ll never call anyone else. Thanks guys!
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By Amber V. on 02/10/20
Thank you M.R.S.! Every person we dealt with from the beginning of our heating issue was great! Kory was our technician for the day and couldn't ask for a better guy. He had a big job ahead of him and worked all day until the job was complete. Wonderful guy, comfor...
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Thank you M.R.S.! Every person we dealt with from the beginning of our heating issue was great! Kory was our technician for the day and couldn't ask for a better guy. He had a big job ahead of him and worked all day until the job was complete. Wonderful guy, comfortable to be around, and most importantly never complained! He explained in detail about what he was doing and why. He was so nice and did an awesome job!! OUTSTANDING COMPANY AND EXCELLENT EMPLOYEES. Don't be afraid to call this place, we had a great experience through the entire process!
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By Jerry l. on 01/16/20
AWESOME !!!!! 2:30am

By Scott U. on 12/29/19
Kory R. was awesome! He helped us out in a very difficult situation. He teamed with Jeff N. to figure out a creative solution to get us through the Christmas holiday and then changed his schedule to make sure it got done on time. Very happy with their solution ...
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Kory R. was awesome! He helped us out in a very difficult situation. He teamed with Jeff N. to figure out a creative solution to get us through the Christmas holiday and then changed his schedule to make sure it got done on time. Very happy with their solution and their service! Great teamwork and flexibility with their office staff and scheduling. Highly recommend MRS.
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CALL TO SCHEDULE
765-836-4677

Select any employee to see all their reviews.

Jeff N
9 Years
Rating:
142 total reviews!
Kenny C
3 Years
Rating:
45 total reviews!
Eric G
Customer Service Rep.
9 Years
Rating:
(80 total reviews)
Katie S
Customer Service Rep.
14 Years
Rating:
(46 total reviews)
Kory R
1 Year
Rating:
(9 total reviews)
Darrell G
Customer Service Rep.
23 Years
Rating:Just Launched

* Total number of reviews and star-ratings are based on data collected during the time period MRS Heating and Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at MRS Heating and Cooling. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
765-836-4677
Jeff N has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
142 total reviews
Jeff has over 27 years of experience in the HVAC industry. He is great at finding solutions to any comfort problems you may have in your home. Jeff is a factory trained and certified technician.
By Susan Y. on 05/18/20
Jeff and James were here this morning. Jeff always does a great job and is helpful and fast. I really like having him come back here time after time as he knows what he is doing and I don't have to hang around and answer endless questions. Thanks Jeff! 5 Stars!

By David C. on 05/02/20
Had great service. Jeff explained everything that was done. Discussed maintenance programs that are available

By Ernest L. on 03/19/20
no comment

By Kelly L M. on 02/28/20
Our experience with this company was great. Jeff N. (MRS service pro) shared knowledge and brought workable solutions to us during a time of high frustration. We are extremely satisfied with the execution of those solutions. Jeff N. went over and above any st...
(View More)
Our experience with this company was great. Jeff N. (MRS service pro) shared knowledge and brought workable solutions to us during a time of high frustration. We are extremely satisfied with the execution of those solutions. Jeff N. went over and above any standard level of customer service.
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By Susan Y. on 02/17/20
Jeff installed a new WI-FI thermostat in my home today. He made sure it was connected and everything was set right before he left. I always enjoy having Jeff come and work on my heating and cooling issues as he is courteous, punctual and just an all around nice guy...
(View More)
Jeff installed a new WI-FI thermostat in my home today. He made sure it was connected and everything was set right before he left. I always enjoy having Jeff come and work on my heating and cooling issues as he is courteous, punctual and just an all around nice guy. He really knows his job! Thanks Jeff!
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By Dave B. on 02/13/20
Jeff and his assistant, Tyler, were fantastic. They replaced my furnace without any hassle whatsoever. I would and will recommend MRS to anyone and everyone that needs heating and cooling service. I can’t say enough about how courteous they were. No mess, no non...
(View More)
Jeff and his assistant, Tyler, were fantastic. They replaced my furnace without any hassle whatsoever. I would and will recommend MRS to anyone and everyone that needs heating and cooling service. I can’t say enough about how courteous they were. No mess, no nonsense, just great service. I’ll never call anyone else. Thanks guys!
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By RON S. on 11/10/19
Had furnace problems on Sunday. MRS sent Jeff N out within 1 hour. Very professional and experienced Tech. Problem solved.

By Jennifer R. on 07/19/19
Jeff, along with John, Tyler, and Dustin, did a Fantastic job installing our new heat pump/air handler system and new duct work system. These guys worked hard for 5 days, in 90 degree weather, crawling through the attic and crawl space to get the job done. They we...
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Jeff, along with John, Tyler, and Dustin, did a Fantastic job installing our new heat pump/air handler system and new duct work system. These guys worked hard for 5 days, in 90 degree weather, crawling through the attic and crawl space to get the job done. They were all very kind and respectful, especially when it came to our German Shepherd. They always kept the back gate closed so she didn't get out and treated her like their own family pet. A job well done!!
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By Taylor N. on 06/07/19
No comments

By Chelsea and Jonathan M. on 05/25/19
Jeff worked on my homes gas line, water heater, and furnace. He came out multiple times and was always on time, honest, and friendly with every interaction. He treated us like family and helped us not only choose the right products for our home but educated us on t...
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Jeff worked on my homes gas line, water heater, and furnace. He came out multiple times and was always on time, honest, and friendly with every interaction. He treated us like family and helped us not only choose the right products for our home but educated us on the products. If you want it done right the first time... call Jeff.
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By Roger B. on 05/07/19
Very satisfied with service

By Patty V. on 03/21/19
Jeff Nation is a very professional. He is also very considerate. He remembers to put on his booties before entering the house. He checks the equipment and always ask if we have any questions. He has been doing work for us ever since he has worked for MRS and alw...
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Jeff Nation is a very professional. He is also very considerate. He remembers to put on his booties before entering the house. He checks the equipment and always ask if we have any questions. He has been doing work for us ever since he has worked for MRS and always doing a it well. Thanks Jeff
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By Gary & Robin H. on 01/26/19
great service and very friendly

By Dolores D. on 01/19/19
The quick response I got when I called Katie, Brenda, and Jeff saying, "I need Jeff" was such a comfort. I have had Jeff for all my furnace and air conditioning problems for years. As far as I am concerned, he is the "Number One" furnace man in New Castle. He fo...
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The quick response I got when I called Katie, Brenda, and Jeff saying, "I need Jeff" was such a comfort. I have had Jeff for all my furnace and air conditioning problems for years. As far as I am concerned, he is the "Number One" furnace man in New Castle. He found a dead bee in the water line, took it out, cleaned out the line and my furnace is working beautifully. See why I love him!!
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By Dee D. on 11/13/18
I have had Jeff Nation do my furnace and air conditioner services for several years and I'm always very pleased. He is faithful and trustworthy. Every time I have had a problem he has always been right there to help me. I have recommended him to many of my frie...
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I have had Jeff Nation do my furnace and air conditioner services for several years and I'm always very pleased. He is faithful and trustworthy. Every time I have had a problem he has always been right there to help me. I have recommended him to many of my friends. I suggested that he teach some of the new employees. He is the best furnace man and close friend I have found in New Castle. All the above is still true today. I've had Jeff take care of my furnace and air conditioning for close to 25 years. Best ever and a good friend. I had Katie as a student in first grade. I remember my Principal used to love to come down to my room and listen to the children read and he was especially happy to hear Katie. She was like a little actress playing a part. I'm so happy to see her doing so well at MRS. I knew she would be successful in whatever she decided to do.
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By Mike B. on 10/16/18
Jeff came and serviced my furnace. He always does a great job

By Betty W. on 09/19/18
Jeff N. is always competent, friendly and does a fine job.

By Brian on 09/06/18
MRS is an example of a great company that has knowledgeable staff with an "of service" attitude. Jeff Nation cares about his customers by making sure I get the correct service program for the unit I own. He takes the time to do our maintenance and service so to p...
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MRS is an example of a great company that has knowledgeable staff with an "of service" attitude. Jeff Nation cares about his customers by making sure I get the correct service program for the unit I own. He takes the time to do our maintenance and service so to prevent problems in the future. While here, Jeff does the job quietly and efficiently and ensures I am happy before he leaves. Today he was training Kory Ridge and both arrived on time and provided the service and help I expected. I highly recommend MRS and Jeff Nation to take care of your family.
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By Gary H. on 08/26/18
Great job! Excellent service.

By Patty V. on 08/23/18
Jeff Nation is a very professional. He is also very considerate. He remembers to put on his booties before entering the house. He checks the equipment and always ask if we have any questions. He has been doing work for us ever since he has worked for MRS and alw...
(View More)
Jeff Nation is a very professional. He is also very considerate. He remembers to put on his booties before entering the house. He checks the equipment and always ask if we have any questions. He has been doing work for us ever since he has worked for MRS and always doing a it well. Thanks Jeff
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