Woolley Home
12 Burnett Avenue, Maplewood, NJ 07040
Phone: 973-762-7400
Website: www.woolleyhome.com



Woolley Home - Our Reviews

Overall Rating

6778 star rating
(1363 Reviews)
Google
1772 star rating (357 Reviews)
Facebook
600 star rating (120 Reviews)
Better Business Bureau
667 star rating (134 Reviews)
ReviewBuzz
2098 star rating (422 Reviews)
Yellowpages.com
15 star rating (3 Reviews)
Judy's Book
476 star rating (96 Reviews)
Happy Call
425 star rating (85 Reviews)
Superpages
241 star rating (49 Reviews)
Yelp
399 star rating (80 Reviews)
Porch
5 star rating (1 Reviews)
Yahoo
35 star rating (7 Reviews)
Other
10 star rating (2 Reviews)
Testimonials
30 star rating (6 Reviews)
Paper Survey
5 star rating (1 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Woolley Home has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


As a new home owner here in Maplewood, I wasn't very familiar with how to maintain my furnace. Ed provided extremely helpful information and was patient with all of my many questions. He called me 5 minutes before arriving and cleaned up everything at the end of the service appointment. I would highly recommend Ed P. and Woolley Home to anyone with heating service needs!
Ed P.
12/06/19
 
Great local company, and happy to see the same technician Craig every year for servicing.
Craig M.
12/06/19
 
Woolley responded quickly to our call for help with non functioning heating system and were able to come out the next business day. Ed P quickly identified the problem and was able to fix within an hour. This was the 2nd time we required emergency service from woolley where they responded very quickly. We are considering signing up for their service program because of their great responsiveness.
Ed P.
11/30/19
 
Ed P did a very nice job with the annual servicing of our water heater and replacing the outlet box on our new furnace. He is always so easy to work with.
Ed P.
11/28/19
 
Craig M did a great job servicing our home heating/cooling system. Quick, efficient, helpful with advice and instruction and pleasant to work with.
Craig M.
11/25/19
 
Joe F. Came to our house on a no heat call and was exceptionally efficient and explained our problem very thoroughly to us.
Joe F.
11/24/19
 
Always a great experience working with Woolley Home. Ed was really informative and gave advice to keep our boiler running in top condition.
Ed P.
11/21/19
 
Art took care of my tune-up. Great job as usual. He's been here before and knows my system well. I can always count on Art and the crew at Woolley for great service.
Art D.
11/20/19
 
Ed was my service person. He was extremely knowledgeable and helpful. He offered me tips on how to maximize the use of the our central air unit, and answered all my questions in a friendly and professional manner. Very satisfied with his all around service!!
Ed P.
11/16/19
 
David was a pleasure today when he ran our furnace through its annual maintenance. He was thorough and instructive. Thank you.
David B.
11/15/19
 
Art D from Woolley Home Solutions was extremely friendly, knowledgeable and helpful during a recent appointment to service our heating equipment. He clearly explained how the system worked and gave me a lot of helpful tips and advice as well.
Art D.
11/13/19
 
Craig has been out to the house multiple times. He's very knowledgeable and answered all of my questions thoroughly. I highly recommend Woolley for your furnace services.
Craig M.
11/02/19
 
Very quick, efficient knowledgeable. Helpful & provided maintenance instructions & solutions. Highly recommend.
Ed P.
10/31/19
 
I have been a long-time customer of Woolley and am very happy with them. Just had an annual maintenance visit and some additional service---done by Craig and Ed. I was pleased with the work they did and recommend them and the company highly.
Craig M.
10/29/19
 
ED P IS A FABULOUS TECHNICIAN! We will use his service again!
Ed P.
10/22/19
 
Would highly recommend Craig - he services my home on a yearly basis. Always goes out of his way to give me tips on how best to maintain the system.
Craig M.
10/10/19
 
Ed P. serviced my AC this week and was prompt, courteous & diagnosed the problem very efficiently. Highly recommend !
Ed P.
10/02/19
 
Ed P from Woolley Fuel Company performed the annual tune-up on our heating oil system. Ed called about 10 minutes prior to arriving at our home. Ed was professional, courteous, and provided a detail explanation of the items that he addressed on the system. Ed did a great job.
Ed P.
10/01/19
 
Craig M is great for our oil burner and furnace service, every year. Knows what he's doing and explains anything you want.
Craig M.
09/24/19
 
We have been with Woolley for over 3 years now. Each year we have our furnace serviced and cleaned, we buy all of our fuel through the automatic delivery, and we have had service calls. I just want to give a shout out to Craig M. in particular for being a wonderful representative of the entire company–he came this year to do our yearly maintenance and could not have been nicer.
Craig M.
09/22/19
 
ED P IS A FABULOUS TECHNICIAN! HE'S PROMPT, ON TIME, AND VERY KNOWLEDGEABLE! HOPE HE COMES AGAIN NEXT YEAR!
Ed P.
09/18/19
 
Very helpful & pleasant and answered all of my questions. Great job cleaning up, too.
David B., Joe F., Ed P.
09/17/19
 
Superb execution of a complex job. Based on the recommendations by Art D., whom we've relied upon for many years, we embarked on a massive replacement of our entire HVAC system. This included removal of an in-ground fuel oil tank, installation of an above-ground outside fuel oil tank, and replacement of our furnace and air conditioner (including the outside condenser unit and the heat exchanger). Kevin B. (Service Manager) was extremely attentive, promptly answering my many questions as we jointly coordinated the work of the Woolley technicians, outside contractors, insurance company representatives and the township permitting agency. David B., Joe F., and Ed P. worked together as a great team, plotting out the best way to organize the multitude of tasks, large and small, and then executing them efficiently with a high degree of craftsmanship and with careful attention to minimizing the disruption of our home. It was a joy and a privilege to have them working on this project.
Ed P.
09/15/19
 
five star service -Craig m. Very friendly
Craig M.
09/11/19
 
I really appreciate Art's helpfulness. He's knowledgeable , courteous and efficient. Always a pleasure! Thank you!
Art D.
09/10/19
 
Excellent team of professionals, dependable and competent. From concept to actual installation. 9/30/16 - As usual excellent service! 10/12/16 - Again as usual excellent service - friendly, helpful, and competent. 9/7/2019 - Again as usual excellent service.
Craig M.
09/07/19
 
Great job as always. Give the man a raise in pay
Ed P.
09/07/19
 
Joe and Ed did a great job replacing my water heater. Professional and the price was very reasonable. Thanks guys.
Ed P.
08/26/19
 
Craig M from Woolley Home Serviced furnaces and hot water heater, was through Neat explained what tests he did Great job
Craig M.
08/21/19
 
My AC stopped working on a hot August day and I had company coming to town to stay with me the next day! I called Woolley in the evening around 6:30pm and a live answering service picked up the call and took all my information and let me know someone would contact me first thing in the morning. Sure enough at 7:30am I received a call back and by 8:45 a technician, Art, arrived on site! He was wonderful, did a thorough job, talked me through the issue, provided advice going forward and cleaned up everything once he completed the job. He got my AC running again within an hour or so. Art saved the day! Thank you!
Art D.
08/15/19
 
Craig recently arrived at our home to service our burner. He called ahead and was on time for our appointment. He was very friendly, informative and competent. Would definitely recommend him and Woolley Home Solutions. Have been a customer for many years.
Craig M.
08/15/19
 
No Comment
Joe F.
08/09/19
 
No Comment
Art D.
08/09/19
 
Woolley Home Solutions has serviced our heating and A/C systems for over 20 years. They have always serviced our systems efficiently and been very responsive to our needs and requests. In particular, Art Devre, our service technician, is outstanding! His work is of the highest quality and he has excellent communication skills. He places a high priority on customer service and satisfaction. He is an excellent representative of the Woolley company.
Art D.
08/08/19
 
Called and Art D. was sent right over. Excellent job as always.
Art D.
07/30/19
 
Craig M ... excellent work
Art D.
07/30/19
 
Craig M ... excellent work
Art D.
07/30/19
 
JOE, ED AND DAVID DID A GREAT JOB. IT WAS A PLEASURE TO WORK WITH WOOLLEY FOR MY AIR CONDITIONING INSTALLATION.
David B., Joe F., Ed P.
07/25/19
 
Dave did a nice job. Had to adjust on the fly and handled it well.
David B.
07/22/19
 
Called in the AM about no hot water. They called back a few minutes later and said the tech would be there in about 45 minutes. Craig arrived and started to work. Problem solved in 35 minutes. Couldn't have been hapier. Now have hot water!!
Craig M.
07/08/19
 
no comment
Craig M.
07/08/19
 
Craig at Wooley Home did a great job and did it well. Thank you, Craig for s=coming on a Sunday! You saved the day.
Craig M.
07/08/19
 
Craig M. did a great job when he came for the eyarly oil boiler tune up. Very professional.
Craig M.
07/07/19
 
Art did my air-conditioning tuneup today. He is wonderful. He is thorough and very knowledgeable. I always request Art for my tuneups. Thanks Art!
Art D.
07/01/19
 
GOLD STARS FOR ED! IT'S ALWAYS A PLEASURE TO SEE HIM FOR MY YEARLY TUNE-UP. HE ALWAYS DOES A GREAT JOB.
Ed P.
06/24/19
 
Art D serviced my AC today, and did a more competent and complete job than any techs I have used from other companies. Highly recommended
Art D.
06/21/19
 
Ed P. was thorough, quick and knowledgeable when servicing our a/c units.
Ed P.
06/18/19
 
Ed did a great job. We had 3 visits from another company that just couldn't get our leak to stop. Ed was great. He analyzed the issue and completed the repair in a short amount of time. We are so happy we called Woolley. Thanks for a job well done.
Ed P.
06/17/19
 
no comment
Craig M.
06/12/19
 
Art is the best! Always courteous, professional and skilled. Our cooling and heating systems are in excellent hands!
Art D.
05/10/19
 

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