Universe Home Services - Our Reviews
Overall Rating
(2975 Reviews)
(909 Reviews)
(336 Reviews)
(658 Reviews)
(1049 Reviews)
(23 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Universe Home Services has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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Always do a great job on my heating and A/C systems. 05/11/18 |
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JOE WAS A BREATH OF FRESH AIR. HE EXPLAINED ALL OPTIONS, WE CHOSE ONE AND THE PLUMBING PROBLEM WAS RESOLVED. JOE WAS EXCEPTIONALLY NEAT AND CLEAN, NOT ONLY WITH HIS WORK, BUT HIS APPEARANCE TOO. VERY NICE TO SEE AND AN OVERALL PLEASURE. Joe H. 05/11/18 |
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The installation of my 3 ductless Fujitsu a/c units by Universe was completed in one day and I was very pleased with the quality and professionalism of their work. Being consulted throughout the installation was a definite plus. Mike C., Frank N., Brian T. 05/10/18 |
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Rich B. was very professional, knowledgeable and honest. 05/10/18 |
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The Universe team that came to do my install was prepared and professional. Will spent time to take me through the install process, placement of vents and afterwards the operation of the unit. Joe overcame many electrical hurdles and before the team left, my unit was operational. I would recommend them to anyone interested in getting central air installed in their home. Eric F., Keith H., Mike C., Will E., Jeff S. 05/10/18 |
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I had an excellent experience with Universe Home Services. Rich was able to diagnose the problem, ordered the part and repaired it in a timely fashion. This is the second time I have used Universe with a positive experience. Rich B. 05/09/18 |
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Universe had installed my furnace and ductless A/C over the years. They have always been reliable and true to their word. When you need assistance, they are always there to help. 05/09/18 |
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Tim came to give us an estimate for ductless air conditioner and he was very knowledgeable and helpful answering all the questions we had. He took his time and didn't rush us. We were very pleased with his service. 05/09/18 |
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Universe came the same day I called them and on the scheduled time. They diagnosed my problem and had it fixed within an hour.
The technician was professional, courteous and neat. I highly recommend using Universe. 05/09/18 |
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Great service. The service technician Rob E arrived on time and was very courteous and professional. 05/07/18 |
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Always a great experience.. office staff is professional, knowledgeable and kind. Techs are always on time, friendly, know their stuff and get the job done in a timely manner. Will always recommend your company!! Rich B. 05/07/18 |
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REAT SERVICE ALWAYS BUT VERY PRICY 05/07/18 |
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Great Service. Tom was a pleasure to work with. Highly recommended! 05/06/18 |
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Excellent guy very professional Joe F. 05/04/18 |
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(no comment) Bob B. 05/04/18 |
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We have been a customer of Universe since you started your service back in the 1970's and have always had good things to say about your service. Keep up the good work! 05/04/18 |
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Joe cane right at the beginning of my scheduled time ... walked through what he was going to check and was extremely well versed on what I needed and didn’t need He was polite helpful and funny. I have a lot of trust in universe appliance
People like joe gi 05/04/18 |
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(no comment) Bob B. 05/03/18 |
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We have been very happy with our Universe service contract for several years now and had a great experience with our most recent maintenance check in May 2018 for both heating and AC systems. Rich was polite, attentive, and thorough with his work. Rich H. 05/03/18 |
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I was very pleased with the service. I have had them for other things and find them very experience in what they do. I have been dealing with them for over 40 years. Tom T. 05/03/18 |
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I was very pleased with the service. I have had them for other things and find them very experience in what they do. I have been dealing with them for over 40 years. Joe F. 05/03/18 |
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I have used Universe to service my Air Conditioner for last last few years. The service personnel have been very professional and courteous, I have been highly satisfied with their work. I will continue to use them to service my unit. Tim W. 05/03/18 |
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Great company with great sales team and even better field techs. Tim W. 05/03/18 |
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The representative was extremely professional, friendly and knowledgable. He was prompt and repaired the damage in no time flat!! Very pleased as we always are with the service from Universe. Thank you. 05/03/18 |
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Erich was professional and polite. He completed the repair with no problems. 05/03/18 |
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I was extremely pleased with Joe and his professionalism. He introduced himself to everyone that was present when he came to assess our plumbing situation. He evaluated the situation and explained what he recommended needed to be done to fix our problem, but he gave us options. I would highly recommend him to come and service our home. Frank B. 05/03/18 |
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Technician very friendly and professional. Provided explanation of service and provided feedback on the performance of our system. 05/02/18 |
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Universe has provided me with excellent service and repair for many, many years. I highly recommend them. Erich S. 05/02/18 |
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Frank was very helpful in explaining my options for whole home AC. he laid out pricing for multiple options and answered every question I had in detail. Frank B. 05/02/18 |
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(no comment) Tim W. 05/02/18 |
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excellent service 05/02/18 |
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Professional service!!!
Very honest !!!
You can trust 05/01/18 |
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Professional and courteous from the first phone call to the completed request for service. Couldn’t be more satisfied. 04/30/18 |
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Great service. Always early. Very courteous and professional. Explained everything and was able to fix the problem Rob E. 04/30/18 |
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Everyone was committed to professionalism and promised time frames. 04/28/18 |
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My dryer stopped spinning this morning. I called Universe Home Services and expected a several hour wait. The service man was here and the dryer was repaired in less than 2 hrs. He was friendly, helpful, neat and very efficient. I even got a senior discount. I've never had to get an appliance repaired before. If I'm ever in that situation again, I will call Universe. I'm really impressed. Rob E. 04/28/18 |
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Technicians did an excellent job when replacing our water heater and boiler. The installation of our ductless air conditioners was flawless. Extremely courteous workers. 04/28/18 |
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great service 04/28/18 |
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Mike was knowledgeable and helpful. Arrived on time and provided fast, efficient service. Pleasure to do business with. Mike M. 04/28/18 |
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Steve was prompt, knowledgeable and completed the work in a timely fashion. Pleasure to do business with! Steve E. 04/28/18 |
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He was very nice and everything went very smoothly. 04/28/18 |
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Nick was very knowledgeable, neat and informative.
Great job! 04/27/18 |
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We sat down,myself,my Son and BobBurns.He started writing and calculating on his pad. Not one word was exchanged by Mr.Burns. Handed the quote and as I am reading it,it said 3 quotes. He only gave one. 04/27/18 |
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Nice people, honest people. Great work at a fair rate. I use Universe for everything. Under their care I have no worries. A simple phone call and the job is done! 04/27/18 |
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joe is a very competent technician who explained the work he performed on the ac and heat. he also explained the operation of the remote controls. Joe is a very neat worker I would highly recommend him. Joe E. 04/27/18 |
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joe is a very competent technician who explained the work he performed on the ac and heat. he also explained the operation of the remote controls. Joe is a very neat worker I would highly recommend him. Joe F. 04/27/18 |
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Luis was very friendly and completed his work quickly. Good job! Luis S. 04/27/18 |
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Will and the entire crew were great. They were very professional and courteous and explained the scope of work to be done. When the AC install was completed Will instructed me on how to operate and maintain the AC system.
Joe23 the electrician was excellent. He had a complicated situation and made it work. His quality of work was excellent. 04/27/18 |
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YOUR WORKERS WERE VERY PROFESSIONAL & COURTEOUS. VERY SATISFIED WITH JOB COMPLETED. 04/27/18 |
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The guys did a great job. 04/27/18 |
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