Universe Home Services - Our Reviews
Overall Rating
(2975 Reviews)
(909 Reviews)
(336 Reviews)
(658 Reviews)
(1049 Reviews)
(23 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Universe Home Services has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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My service technician, Joe F., did an outstanding job repairing my no heat situation. He called with an ETA and arrived punctually. He was not only very professional but was also personable He fixed the problem quickly. I hope Joe will be available the next time I need my heating equipment serviced. Thank you. Joe F. 04/14/18 |
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was very thorough with a gas problem we were having which was quite complicated and required National Grid to come to repair a gas line to the house. He was spot on with his analysis of the problem and explained everything in great detail. 04/14/18 |
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The best plumber we have ever had
2 thumbs up 04/14/18 |
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Two young men were very professional ,completed the job at hand, with total explanation. They were quick, neat and cordial. 04/13/18 |
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Dryer broke and they came when I wanted, repaired it quickly and were very professional and clean. I would definitely recommend them. Mike M. 04/13/18 |
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Professional and polite 04/13/18 |
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Heating tune-up went great. AC not as well since compressor would not come on. Reason stated for the compressor not starting was not accurate...had to get another company to tune up the AC. 04/13/18 |
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Excellent, professional service! Paul S. 04/12/18 |
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Great service!!!! They installed a beautiful bathroom vanity. Very neat and cleaned up after the installation. Joe F. 04/12/18 |
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The Universe Tech, Nick arrived when he was supposed to be there. He was professional and knowledgeable. Proceeded to repair my refrigerator and explained to me exactly what he was doing and what the problem was. Would highly recommend this company to friends and family! Nick M. 04/12/18 |
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was very satisfied 04/12/18 |
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Your workers and staff are very professional and explain their findings in a very clear manner that I can understand , they are very respectful of your property. 04/11/18 |
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Service was on time, courteous, and professional. James D. 04/11/18 |
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I was pleasantly surprised with their service. The office told me he'd me a few minutes late, but he came on time, and was very knowledgeable. He was trouble shooting a problem we had and it all made sense. I would recommend their service very highly. Joe F. 04/10/18 |
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(No Comment) Joe D., Joe G. 04/10/18 |
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ed was a courteous and professional help installining new dishwasher. 04/10/18 |
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We had a leak from a pipe between the hot water heater and the furnace. It was late at night and he took care of the problem quickly and was very pleasant and knowledgeable. He is only the best service men at Universe. Jason W. 04/10/18 |
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Have used Universal Appliance repair for 27 years here in Seaford. Always prompt polite and explain issue and explain repair cost
Tech this am was all of that. Polite and showed us problem , excellent service.
Dispatcher even called this am and asked if he could come earlier then scheduled. Lol. Not a call folks waiting for any type repair service often receive.
Recommend them. Nick M. 04/10/18 |
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excellent work, great service and quality 04/10/18 |
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James the tech was very good at his job. Very nice. 04/10/18 |
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Erich came ahead of the scheduled time. He checked both the gas burner and air conditioning. He explained what needed to be done and replaced whatever was needed. He was polite and pleasant. 04/09/18 |
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Professional, friendly, reliable and skilled workmanship. 04/09/18 |
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Satisfied with service and promptness Frank C. 04/07/18 |
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The comfort consultant came to the house in the same day I called to give a detailed estimate. He was very nice, respectful, and knowledgeable. Frank B. 04/07/18 |
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The comfort consultant came to the house in the same day I called to give a detailed estimate. He was very nice, respectful, and knowledgeable. Frank B. 04/07/18 |
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Great service from start to finish. 04/07/18 |
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Very professional. 1st class !!!!! Eric F., Scott K. 04/06/18 |
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Paul looked at our plumbing problem and said “You’re going to be a happy man.” And happy I was, with the minor nature of the problem, but especially with the technician.
Paul Smith is a credit to Universe with his expertise, but even more so with his upbeat personality that makes you say “I hope I won’t have to call Universe for service again soon, but if I do, send a tech like Paul every time.” Paul S. 04/06/18 |
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I purchased a home HVAC system from Universe about two months ago. From beginning to finish, including one follow-up visit this week, the service was very good. The service/sales representative was excellent, and very knowledgeable. The HVAC crew worked very long and hard to complete a very nice installation. My experience with Universe has been great. Steve B., Tim B. 04/05/18 |
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Highly recommended! The team arrived on time, they were all friendly, professional, and knew their stuff. They did an excellent job! Eric F., Sal R., Brian T. 04/05/18 |
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great efficient service 04/05/18 |
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efficient knowledgeable and courteous prompt service Thank you Erich S. 04/05/18 |
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Paul S did an amazing job. He was extremely knowledgeable and did an efficient job. We highly recommend Paul to anyone! Paul S. 04/05/18 |
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(no comment) Luis S. 04/05/18 |
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The technician was honest and advised me the cost of repair would be almost as much as buying a new appliance. Rich B. 04/05/18 |
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Everyone is always very courteous, helpful and professional. Reliable service, always spot on! We trust Universe completely. 04/05/18 |
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Very professional and repectfull. Erik is very pleasant and explained each step during tune-up of my central AC. 04/04/18 |
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Most appliance companies are parts changers. This company actually knows their stuff and can diagnose the problem and fix it. Knew the problem with my dryer just listening to it. I liked that part. Went right to the problem fixed it and moved on. Made a second appointment to fix my Ice maker in my freezer. Another company wanted to just change everything for about half of what the cost of the appliance was. We will see next week what the problem is. Thank you Richie!!! Rich B. 04/04/18 |
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Tom W did my yearly maintenance. On time and very neat work. Set up my new install of a new gas water heater for the same day. Michael P and Paul S were there for the install. Everything went well. Quick and clean. Would highly recommend Universe Appliance. Tom W. 04/04/18 |
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Universal plumbing is a great and friendly company. They did a great job putting in my central air and my plumbing work, I would recommend them to anyone. Nick M. 04/04/18 |
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(no comment) James D. 04/04/18 |
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Ed appeared on time, and on a Saturday thanks to the efficiency and help of tom Wade and Universe. He worked diligently . He and Juan removed the old heater with minimum mess! and installed the new one so that we had little inconvenience-especially since we were preparing for the impending holiday. Many thanks to you all at Universe-*** ***** Juan C., Ed S. 04/04/18 |
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Excellent company. Came out on a Sunday afternoon when we needed them ! Courteous, professional service. Michael P., Paul S. 04/04/18 |
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Joe was extremely knowledgeable and explained everything he was doing in full detail. Very satisfied! 04/04/18 |
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I have used Universe for several years including new A.C. They are reliable ,and caring. I get my unit serviced every year. I am happy with them. Steve B. 04/04/18 |
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(no comment) Luis S. 04/03/18 |
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Scheduling was a breeze and I had service the next day. Nick was friendly, professional and helpful. Problem solved quickly and without extra unnecessary charges. Nick M. 04/03/18 |
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(no comment) Rich B. 04/03/18 |
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I called Universe for a bad clog in a Bathroom sink. Running water was impassable. One distraction like answering my cell in another room with the water running would result in a fast overflow right into the cabinet below and the tile floor beneath. Universe sent a Plumbing Technician named Eddie Sturm. Eddie was professional and quickly got about his business. He able to detect a major clog in the pipe and promptly removed it. He also fixed a broken drain stopper that I had to adjust beneath the closet manually. He also reminded me of a $30 discount coupon in a Circular as advertised by Universe for Plumbing service. He arrived within the service window and left his Universe business card. First rare.service. Thank you Eddie!! Ed S. 04/03/18 |
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Very nice & professional job. Friendly & explained the problem & solution in layman's terms. Ed S. 04/03/18 |
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