Universe Home Services - Our Reviews
Overall Rating
(2975 Reviews)
(909 Reviews)
(336 Reviews)
(658 Reviews)
(1049 Reviews)
(23 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Universe Home Services has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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AM was efficient, knowledgeable and pleasant. Good employee. 04/05/19 |
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The crew was courteous and professional 04/05/19 |
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(no comment) Cory S. 04/05/19 |
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(no comment) Frank C. 04/05/19 |
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Frank is great. Make you feel like you know him for a long time. I really appreciated that. 04/05/19 |
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He was a very informative person and explained what was going on. I would ask for him to service us in the future. 04/04/19 |
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Universe techs/personnel are amazingly professional, experienced and great at what they all do! We couldn't be happier with all the work done. 04/04/19 |
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What started as a horrific experience was lessened by the professional , knowledgeable staff at Universe. From setting the appointment to the actual service .... hands down % satisfied ! 04/03/19 |
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AMAZING quality of service! Extremely professional and always goes above and beyond! 04/03/19 |
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Very satisfied with tech service. 04/03/19 |
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Thank you very much it was a pleasure 04/03/19 |
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Frank C. was a very nice gentleman,
very courteous and on time,
Frank explained everything about my situation to me.
I use Universe for all my A/C - Boiler
and Water Heater needs
along with Plumbing and Appliances
I would be glad to have Frank C. come back and service my house. 04/03/19 |
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Frank C. was prompt and courteous. He performed a thorough inspection of our heating equipment and also made a few suggestions on how to better maintain the system. He was a pleasure to have in our home. We are very satisfied with the work he performed and are happy Universe customers. 04/02/19 |
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Brian and his team were great. They were on time, professional , neat, and thorough Scott K., Brian T. 04/02/19 |
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I always had to think before I made that call.... NOT ANYMORE! Universe was the best call I ever made.
Waste Pipe✅ What seemed like a horrific experience was truly lessened . Make the call ! Your Welcome Joe H., Nick M. 04/01/19 |
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Amazing Experience . All of the technicians sent were awesome. From Dawn Formes setting up our 911 call with a burst pipe to Nick Massari who was the first man here. He was extremely professional and helpful . What could have been a truly bad experience was lessened .
Thank You Universe ! Nick M. 04/01/19 |
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Universe Home Services was recommended to me by someone whose judgement I trust. He was right again and I owe him for getting me together with this company. They came when they said they would and the rep they sent, Rob E., was a breath of fresh air. Neat, clean in his work area, and able to verbalize the problem to me. I most appreciated his attitude. This is a company I will recommend too anyone, as well as not hesitate to call on them myself. Rob E. 04/01/19 |
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Universe Home Services was recommended to me by someone whose judgement I trust. He was right again and I owe him for getting me together with this company. They came when they said they would and the rep they sent, Rob E., was a breath of fresh air. Neat, clean in his work area, and able to verbalize the problem to me. I most appreciated his attitude. This is a company I will recommend too anyone, as well as not hesitate to call on them myself. Rob E. 04/01/19 |
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Tom T. was every thing that a boss would want as a employee.Neat, on time, friendly, explained what he was testing, and the sad news the the unit was dead, but repairable, and the new part was very expensive. Thus it was our choice to make. I would not hesitate to call for service. 04/01/19 |
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Very NEAT Knowable, on time, very friendly. A GREAT Experience. Tom T. 03/31/19 |
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Russ B. did a wonderful job explaining all there is to know about installing a complete house water filter. I found him to be knowledgeable, friendly and courteous. *** ** Russ B. 03/30/19 |
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Mike did a great job. He was courteous, knowledgeable and did a very good job. We were very satisfied with the work. I will definitely call for any future problems and recommend your company to friends and family. 03/29/19 |
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Rich did a terrific job , he was very courteous and explained everything he was doing. He is a credit to your organization. He is one of the many reasons I will continue to use Universe and recommend you to my friends. 03/29/19 |
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Michele on the phone was very nice!! Glen was very nice and informative. He listened and understood our needs. Thank you 03/29/19 |
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They came on the same day i called, the tech was friendly and knowledgeable. Service was great! Tim W. 03/28/19 |
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Within 30 minutes of my call the serviceman arrived...Joe was great..fixed the problem quickly..everything now works great..new thermostat is awesome! Joe F. 03/28/19 |
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Rob was great. went above and beyond 03/27/19 |
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The servicemen arrived on time were courteous, neat, and efficient did the job and left no mess. They had to move a combination washer dryer to replace the washer water valve and install shut off valves in the cellar. The workers did not complain about the tight quarters nor the effort involved in moving the washer/dryer. Juan C. 03/27/19 |
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Once again Universe to the rescue! Called on a Sunday morning had a tech at the house in about 45 minutes fixed in 10. Professional, they know there stuff, you can count on this company! Good job! 03/27/19 |
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(no comment) Joe F. 03/26/19 |
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Great service. 03/26/19 |
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excellent service with friendly service techs and very knowledgeable. will definitely use again. Tom T. 03/26/19 |
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Joe H. was great- the next time I need plumbing help, I will call universe and ask that Joe service my issue. I have been a customer for many year with Universe and with good reason. Your company and your employees are the best. 03/25/19 |
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Anthony, Sean, & Mike were all very pleasant and professional. They were extremely neat and courteous. They went about their business in a very determined manner to finish the job as quickly as possible. Would recommend Universe to anyone. Anthony E., Sean K., Mike L. 03/24/19 |
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Anthony, Sean, & Mike were all very pleasant and professional. They were extremely neat and courteous. They went about their business in a very determined manner to finish the job as quickly as possible. Would recommend Universe to anyone. Anthony E., Sean K., Mike L. 03/24/19 |
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Professional, knowledgable, courteous and friendly. Erich S. 03/24/19 |
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Tom W came to our house at 11:15 which was perfect. He was very knowledgeable, courteous and very friendly. We highly recommend Tom. He took the time to explain what he was doing and answered any questions we had. We are very happy with our experience with Universe! Tom W. 03/22/19 |
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The repairman was courteous and informed unfortunately the problem persists with my Whirlpool Washer, though not their fault. I would probably contact them again should I have problems with any other appliance. Mike M. 03/22/19 |
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Courteous and efficient service 03/22/19 |
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Kind, courteous, knowledgable and awesome sense of humor. Have been a customer for many years and never disappointed. thank you so much for your help and patients ..... Rich H. 03/21/19 |
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Paul did an excellent job. Sorry the part was so expensive but that is not his fault. Won't hesitate to use again. Paul S. 03/21/19 |
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the best I use company for all my app.,heat/ a/c 03/21/19 |
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Kind, courteous, knowledgable and awesome sense of humor. Have been a customer for many years and never disappointed. thank you so much for your help and patients ..... Tim B., Erich S. 03/21/19 |
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Barney is always polite and explains everything 03/20/19 |
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We have never been disappointed with Universe, whether its for appliances, gas heat, ductless AC, plumbing or electric work. 03/20/19 |
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We have had our annual heating maintenance service account with Universe for many years now because their servicemen are friendly, reliable, and offer money-saving advice when appropriate. The annual maintenance on our boiler and hot water heater was performed yesterday, and the serviceman was prompt, friendly as always, and efficient. That's what makes me happy! Barney R. 03/20/19 |
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Jim P. Was excellent. He serviced my gas burner and helped me change the programming on my thermostat in a friendly and courteous manner! 03/19/19 |
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Excellent 03/19/19 |
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Steve is a good professional knows his job well 03/19/19 |
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Very professional and honest. Explained everything to me in detail. John V. 03/19/19 |
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