Universe Home Services
3782 merrick rd, seaford, NY 11783
Phone: 5167816565
Website: universeappliance.com



Universe Home Services - Our Reviews

Overall Rating

14669 star rating
(2975 Reviews)
Google
4470 star rating (909 Reviews)
Facebook
1655 star rating (336 Reviews)
Better Business Bureau
3257 star rating (658 Reviews)
ReviewBuzz
5172 star rating (1049 Reviews)
Judy's Book
115 star rating (23 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Universe Home Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Ed was prompt and on time. Universe has always provide top service
Ed S.
01/10/19
 
I'm writing to express sincere thanks to your electrician Joe D and his apprentice Vincenzo for their excellent work in replacing my electrical service from the outside PSE&G connection down to & including the service panel box in the basement. Joe had come out on Monday 1/7/19 to inspect the situation, and provide an estimate for the work including an explanation of the needs, etc. Today, Wednesday 1/9/19 he & Vincenzo came out to do this extensive installation and completed it in a very reasonable amount of time (noting the power was out during the work), explaining again what had been done and tidying up afterwards. Both workers are very personable, knowledgeable & skilled in their profession which was assuring while the work was done. In summary a very fine job and will consider Universe again as maybe needed for future home service needs.

01/10/19
 
Corey and his team member both were professional during the visit

01/10/19
 
Excellent service. Great team of professionals- like family. Couldn't ask for a better professional service provider. Special thanks to Frank who restored our service 123 last night. Thank you Frank!

01/10/19
 
Excellent professional service! Thank you.

01/10/19
 
Bob is great. Offered great options and did not pressure us in any way.

01/09/19
 
Excellent crew installed my air conditioning units. I look forward to hot summer days just to try them out!

01/09/19
 
Joe was on time and was very patient and knowledgeable in explaining what the problems was and how to fix it. He was a big help.
Joe H.
01/09/19
 
EXCELLENT SERVICE AS USUAL. PROMPT ARRIVAL; QUICK DIAGNOSIS AND REPAIR.

01/09/19
 
Great service every time. Their workers are always professional and very friendly.
Jason W.
01/09/19
 
Tom T. Is the best.....always on time, knowledgeable, professional, and courteous. Will highly recommend Universe in the future.

01/08/19
 
Excellent service as always. Have been using Universe since we moved to seaford 16 years ago and they do a great job every time. Jim that came today to fix a heating problem diagnosed the issue in minutes. Repair done quickly and has worked perfectly since.
Jim P.
01/07/19
 
James D Was on time and did an excellent job in repairing my boiler. I would highly recommend Universe Appliance and it's staff for all your appliance repair needs.
James D.
01/07/19
 
Jason did a great job

01/07/19
 
Have another appointment to review heating system problem & also hot water heater replacement. Thru the years Universe Home Services have been reliable.

01/07/19
 
Extremely friendly and excellent service1

01/06/19
 
Is it the practice of Universe Home Service ,to vent a bathroom exhaust fan out into the attic ? when it should be vented to the outside .

01/04/19
 
HONEST GUY

01/04/19
 
Rich H. arrives promptly and shows that he knows his job really well. He answers any questions we may have. Rich is a keeper. If we ever need a technician to check something on our boiler, he's the guy we'll ask for. *** **
Rich H.
01/03/19
 
Joe H is terrific!

01/03/19
 
The service was professional.

01/03/19
 
I called for a service today and a service man came out with in the hour .. Frank N , he was pleasant and knowledgeable.. I most appreciate his confidence and communication skills..
Frank N.
01/02/19
 
The Universe technician was excellent at his job but more important he made my wife very comfortable with him working in house. It was great to get a call at work telling me that Rob from Universe did a great job and all is well. Would recommend Universe without reservation.
Rob E.
01/02/19
 
Very happy with the service provided we used them for an oil to gas conversion and the crew that came by to do the installation was very good they were very efficient courteous and the job was done properly. I will recommend them

01/02/19
 
If I could give a 20 I would. What great customer service!

01/02/19
 
James was very professional. He explained what needed to be done and proceeded to do it. He was very pleasant and gladly answered my questions.
James D.
01/02/19
 
On Christmas Eve, with 40 people on their way to our home and lots of food to re-heat, my oven stopped working. I have always had good experiences with Universe Appliance Repairs - so I called them immediately. The office staff quickly jumped into action and sent Tim T. to our home and to our rescue. Tim T. confidently and quickly repaired the oven and we were up and running again within an hour. Thank you, Universe Appliance Repairs!
Tom T.
01/02/19
 
called very early in the morning and got service within hours

01/02/19
 
Barney is great. Every time I need a service person to come to my home I ask for Barney. He is polite, knowledgeable and neat.
Barney R.
01/01/19
 
The universe team led by Joe D visited my home and helped diagnose power issues I was having. He made some suggestions and looked around the panel. My panel had several issues included loose nuetrals in the panel and on the pole. I had them replace and upgrade the panel which was a decent sized effort. All work was done cleanly and in a timely fashion. I definitely recommend Universe and am happy I with the work they did.
Joe D., Joe G., Peggy P.
12/31/18
 
Out heat conked out on a Saturday winter evening and since we have a 1 year old and a 3 year old, we didn't want to wait until the next day. The lady on the phone was friendly and was able to get someone out to us the same night. Rich showed up within the time frame we were given. He listened to us describe the issue and took his time troubleshooting. He had our heat back up within the hour(granted, it wasn't a huge fix) and explained what the issue was. He was friendly yet professional and took the time to answer our questions. We would definitely recommend this place.
Rich H.
12/31/18
 
If you're looking for honest/professional and friendly service, this is the company you'd want to choose. I can't say enough about the service i received. From Bob (who quoted and sold) to the installation crew (Mike C and Mike L, Keith, Mike). These guys know what they're doing, they will answer any and all questions, they clean up after themselves and just all around nice guys. I wouldn't hesitate to use this company again in the future.
Keith H., Mike C., Mike C., Mike L.
12/31/18
 
Quick service and reliable Service technician
Rich H.
12/30/18
 
Quick service and reliable Service technician
Rich H.
12/30/18
 
Quick service and reliable Service technician
Rich H.
12/30/18
 
I just had a hot water heater put in by Sean Miller and service by Rich..Universe plumbing is by far the best. They are very reasonable, professional and extremely honest..The work was done by top notch guys..Look no further for all your plumbing needs...10 stars... Christine Rascio
Rich H.
12/28/18
 
Their customer service was great. The install crew did a wonderful job were friendly and personable. Answered all my questions. I am extremely Satisfied
Fred M., Keith S., Will E.
12/28/18
 
I have used Universe for a number of issues that needed correcting in my home. They installed our boiler when we converted to gas, adjusted our gas lines for two fire places, and replaced our water heater when it was finally time to do so (11 years old). Each time they came to my house, they were professional, efficient, cleaned up any mess they made, and then took the time to answer my questions about the new equipment they installed. Their prices are fair, and their service is impeccable. The have never pushed me to buy anything, which is a nice change. If you are looking for minor fixes or major upgrades, go with Universe and save yourself from unnecessary stress and headaches. Their service will leave you worry free. As a side note, I started using Universe a while ago. One winter, when I had oil heating, I contacted a company I had a contract with at the time and they were going to leave me without oil for a number of days because I was not signed up for their top plan. I contacted Universe, as well as three other companies, and Universe was the only one willing to give me oil that day for the daily price. They kept my house heat going and I switched to them. I have been happy ever since.
Joe H.
12/28/18
 
The tech was very knowledgeable, and pleasant, extremely helpful

12/28/18
 
Paul was on time, explained what needed to be done and put everything back where it belonged.

12/27/18
 
Your service man was very efficient, Polite and knowlegable . Was very happy with my service.

12/27/18
 
On time and well prepared,clean and helpful. Lucky to have a worker like this.

12/27/18
 
Professional, neat workers. Answered all questions and worked efficiently and timely. Clearly workers who like the company they work for!

12/27/18
 
Excellent service and planning for my new Air Conditioners!

12/26/18
 
Salesman, office staff & installers were a pleasure to deal with.
Fred M., Keith S., Mike C.
12/26/18
 
Ed was very knowledgeable and explored every means to get our job completed efficiently. He was also very neat and friendly.
Ed S.
12/26/18
 
Ed is always prompt, friendly, and competent. A pleasure to do business with.

12/25/18
 
Nick is amazing. Very knowledgeable and friendly. He even wiped down the inside of the stove. Thank you so much!!!

12/24/18
 
you wrote it all out for jim . the guy is all that and more,

12/23/18
 
We had no heat James came to service our boiler he was neat and professional.
James D.
12/22/18
 

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