Unique Indoor Comfort
780 5th Ave. , King of Prussia, PA 19406
Phone: (610) 825-4400
Website: www.uniqueheatingandcooling.com/



Unique Indoor Comfort - Our Reviews

Overall Rating

10387 star rating
(2098 Reviews)
ReviewBuzz
2269 star rating (462 Reviews)
Judy's Book
2494 star rating (505 Reviews)
Google
4251 star rating (855 Reviews)
Facebook
1133 star rating (228 Reviews)
Yelp
240 star rating (48 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Unique Indoor Comfort has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Very attentive service from phone call to actual service call. Very honest with whom to do business
Pat K., Peggy L.
07/19/19
 
Very attentive service from phone call to actual service call. Very honest with whom to do business
Christian H., Kyle R.
07/19/19
 
Great experience with Unique Indoor Comfort and the installation team led by Dam Juan. Very satisfied with the professionalism and courtesy of this team
Mike P.
07/18/19
 
Excellent company and great service. Very punctual and knowledgeable techs! Thanks for your help!
Joe G., Joy S.
07/18/19
 
Great experience with Unique Indoor Comfort and the installation team led by Dam Juan. Very satisfied with the professionalism and courtesy of this team.
Dam D.
07/18/19
 
Prompt and accommodating service. Christian was knowledgeable and provided quick resolution.
Christian H.
07/17/19
 
Unique was fabulously quick with a 5-day install for my 3-floor home. The awesome installers: Quy, Son, and Kevin were so quiet and cleaned up after themselves every day, leaving the house even more perfect then when they arrived. Matt Dorcus
Son L.
07/17/19
 
Our AC unit suddenly stopped working in the middle of a 100 degree heat wave, and we were very concerned about being able to have the problem diagnosed and addressed in a timely manner because of high demand. We called Unique Indoor Comfort & Heating this morning based on recommendations from friends and were so appreciative that they could schedule us for same day service, and that Dimos T showed up within the time window provided. Dimos was excellent, professional, and courteous in explaining the problem and offering us choices in how we wanted to address it. After Dimos' visit, we now have our AC back up and cooling down our house! Thank you so much to Dimos, and the Unique Indoor Comfort Heating & Cooling team, on behalf of our family (which includes 2 small children and a dog)!!!
ZDimos T.
07/17/19
 
Our AC unit suddenly stopped working in the middle of a 100 degree heat wave, and we were very concerned about being able to have the problem diagnosed and addressed in a timely manner because of high demand. We called Unique Indoor Comfort & Heating this morning based on recommendations from friends and were so appreciative that they could schedule us for same day service, and that they showed up within the time window provided. Dimos T was excellent, professional, and courteous in explaining the problem and offering us choices in how we wanted to address it. After Dimos' visit, we now have our AC back up and cooling down our house! Thank you so much, Dimos, on behalf of our family (which includes 2 small children and a dog)!!!
ZDimos T.
07/17/19
 
We had a great experience with Unique Indoor Comfort, from the initial phone call to the check-in after install. Mike P. came out to our house and went over all of the difference options that we could do to better our issues with our HVAC system. He was also was available by e-mail with my questions afterwards and came back out to the house to go over some of my questions and even come up with other options. Then our installation with Wes and Kevin went very well. They did an amazing job with the install, as well as cleaning up after themselves and showing us how to use the unit. It was a great experience and would highly recommend.
Wes R., Mike P.
07/17/19
 
Beshoy is the best. Informative, punctual, polite, and really knows his stuff. Became a Unique client with the purchase of a new home last year. Great experience so far in both heating and cooling seasons.
Beshoy A., Kyle R.
07/17/19
 
No comment
Dennis F.
07/16/19
 
No comment
Pat K., Joy S.
07/16/19
 
Alex A. and his assistant Estefano are highly skilled, well-trained professionals who worked very hard to ensure that our system was installed correctly, carefully, and on schedule. (They also were exceptionally courteous and friendly!) A week or two before the work began, the men's supervisor, Brandon, spent a good bit of time going through our house with us, explaining in advance which items he thought we would need to move around (in other words, a forced "spring cleaning!). Once the actual work began and as it progressed, Alex addressed each of our questions and concerns in detail and kept us apprised about their progress. We would also like to enthusiastically commend Dante, our salesperson, who not only explained our options and the installation process, but even stopped by during the installation to ensure that things were going smoothly. Unique Indoor Comfort is an excellent company whose employees know what they're doing and take great pride in their work.
Alex A.
07/15/19
 
Rico and Estefania were personable and professionable. They explained everything and were very neat.
zRico P.
07/15/19
 
Rico and Estefano were personable and professionable. They explained everything. They were very neat.
zRico P.
07/15/19
 
Bruce and Mariano were consummately professional and courteous. They knew they would have some challenges installing central A/C in our old home, but they handled those challenges expertly and explained everything they did along the way. They answered all our questions and left us with a pristine and beautifully running system. I would definitely recommend Unique Indoor Comfort in the highest possible terms.
Bruce S.
07/13/19
 
Taz,was the installer.He arrived on time and explained the process.He did a great job and was done in two days. I would recommend Unique to anyone..
Taz S.
07/13/19
 
no comment
Pat K., Kyle R.
07/12/19
 
No comment
Rick E., Mark B.
07/12/19
 
no comment
Rick E., Mark B.
07/12/19
 
great workmanship
Wes R.
07/12/19
 
Excellent
Taz S.
07/11/19
 
Dennis F was terrific- came to the house to investigate a humming issue we had coming from our new unit. He quickly diagnosed the problem and it will be taken care of. Really great customer service. I have been really happy so far with Unique.
Dennis F., Kyle R.
07/11/19
 
I was his last customer of the day on a Friday after driving an hour in the pouring rain from Philly, and George was still extremely helpful, patient, and very knowledgable. He easily diagnosed our issue, provided a short term solution, and delivered some hard news in a professional manner. We will still be shopping around to make sure we are getting the best price, but I am definitely interested in speaking to sales at some point in January to replace our R-22 system.
George M.
07/11/19
 
Excellent workmanship Professional installers Showed up on time completed job and cleaned up area.
Mike P.
07/10/19
 
Beshoy was professional, courteous, and knowledgeable of the unit that was installed less than a year ago, a Carrier Infinity Series unit. He diagnosed the issue at hand and took all the corrective measures to ensure the unit was running to peak performance. The entire process took several hours, and he answered all questions professionally and in a manner that could be understood. Every experience with Unique Indoor Comfort has been pleasant and continue to recommend them every chance possible.
Beshoy A., Joy S.
07/10/19
 
I have needed to use this company on a couple occasions and I have to say it’s been a pleasure to deal with them.
Mike V.
07/09/19
 
Mark was a pleasure to deal with. Very professional and personable. Mark worked from the minute he arrived and never took a break. He explained everything thoroughly and really just worked and worked. He is a gem. Thanks again Mark ! more
Mark B.
07/09/19
 
Very nice and professional. Options explained but no pressure. Respectful of my home.
Kyle R., ZDimos T.
07/09/19
 
Dam installed our new AC unit and he was considerate, thorough and hard working. He explained everything that he was going to do and how he needed to make a structural change to accomodate the new unit. Afterwards, he cleaned up every bit of dirt, dust and sign that he worked in and outside our home. He even replace the pavers he had to move! He said he has been working for Unique for 16 years and they are lucky to have him! more
Dam D.
07/08/19
 
The technician, Dimos, did an outstanding job to repair our HVAC System. He was incredibly professional and communicated well what he was working on, and what he found. I give him the highest of recommendations. Thank you!
ZDimos T.
07/08/19
 
Taz and Xavier provided prompt, courteous, professional top notch service. They were extremely personable and informative regarding the install and the AC system we purchased. They get two thumbs up!
Xavier J., Taz S.
07/07/19
 
Jaques was an excellent installer. He took the time to explain all necessary details to me, installed everything correctly, and was willing to see a large job through in one day. He was at our house for more than 12 hours! We really appreciate having our system run so efficiently.
Jacques L.
07/07/19
 
Saturday, July 6 was a very hot and humid day, not to mention the number of storms that came that day. Wes Reemer and Kevin Niewood arrived before 8 and got to work right away. They wore booties on their feet and placed drop cloths everywhere they had to walk and work. This was important to us because we had new carpeting recently installed and obviously didn't want to track in dirt as they were inside and out. They were most pleasant, professional and were nice gentlemen. Wes went over everything that he would be doing, where he is placing the unit and the refrigerant lines and even when he thought they would be finished. He was right on target with his time and did everything as he said. They hardly took any kind of lunch break and we felt so bad for them as the heat that day was so intense. While they finally accepted a cold drink, they for the most part didn't stop at all. At the end, Wes explained to 2 senior citizens all the functions of the remote, which can be quite daunting; going over every thing we needed and assuring us that while we have all these functions what is essential and where we can find it in the manual. Wes truly went above and beyond and Kevin who worked with a arm full of poison ivy always had a smile on their faces and were great to deal with. I would recommend them highly.
Wes R.
07/07/19
 
no comment
Ricardo G.
07/06/19
 
no comment
Mike V.
07/06/19
 
The tech was great
Celvin A., Peggy L.
07/05/19
 
they may not be the least pricey, but the are reliable, conscientious, and get yhe job done right...with a friendly, helpful attitude and approach. I've used Unique for about 10 years now and am extremely happy with the services they provide.
Celvin A., Peggy L.
07/05/19
 
they may not be the least pricey, but the are reliable, conscientious, and get yhe job done right...with a friendly, helpful attitude and approach. I've used Unique for about 10 years now and am extremely happy with the services they provide.
Celvin A., Peggy L.
07/05/19
 
Great, quick service. My central air had stopped working the night before. I called at 7:30AM the next morning, and a technician was at my house by 10AM! My AC was up and running within 30 minutes. Exceeded my expectations! I will definitely be using Unique again when needed.
Dylan J., Deborah Z.
07/05/19
 
On time with all parts and labor within estimated time and cost. Left work area spotless. Highly recommend for AC work.
Dennis F.
07/05/19
 
Great work and thank you for finishing the work on the 4th of July. Respectful, clean. Would recommend the split unit. Thank you, Edward B.
zRico P.
07/04/19
 
Great work and thank you for finishing the work on the 4th of July. Respectful, clean. Would recommend the split unit. Thank you, Edward B.
Edward B.
07/04/19
 
Ricky G and Edward did an awesome job installing three mini split units and the outdoor compressor. They walked me through everything they were going to do and then performed the work within the time frame they outlined. Mike Pagnottelli the sales consultant we met with was also outstanding and very knowledgable on mini split ductless units. He was able to answer all of my questions including some follow up questions after his initial visit. Overall the team did an excellent job and I would highly recommend anyone looking to have a mini split ductless system installed to consider Unique Indoor Comfort Heating and Cooling!
Ricardo G.
07/04/19
 
Ricky G and Edward did an awesome job installing three mini split units and the outdoor compressor. They walked me through everything they were going to do and then performed the work within the time frame they outlined. Mike Pagnottelli the sales consultant we met with was also outstanding and very knowledgable on mini split ductless units. He was able to answer all of my questions including some follow up questions after his initial visit. Overall the team did an excellent job and I would highly recommend anyone looking to have a mini split ductless system installed to consider Unique Indoor Comfort Heating and Cooling!
Ricardo G.
07/04/19
 
Jacques and Chris worked carefully within the house and with their installation of our new return ductwork. When it was discovered there was a leak in the existingcooling coil, they were able to come back the next day to complete the installation, on the 4th of July.
Jacques L.
07/04/19
 
Jacques and Chris worked carefully within the house and with their installation of our new return ductwork. When it was discovered there was a leak in the existingcooling coil, they were able to come back the next day to complete the installation, on the 4th of July.
Jacques L.
07/04/19
 
Excellent
Pat K.
07/04/19
 
Trongchau and Jacques did wonderful jop installing our new hight velocity A/C system they were polite and professional. Thank you for your hard work
Trong C.
07/03/19
 

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