The Pink Plumber - Atlanta
2620 Mathews St, Smyrna, GA 30080
Phone: (470) 283-7813
Website: www.thepinkplumber.com/



The Pink Plumber - Atlanta - Our Reviews

Overall Rating

11430 star rating
(2405 Reviews)
Better Business Bureau
924 star rating (189 Reviews)
Google
5226 star rating (1074 Reviews)
ReviewBuzz
4224 star rating (922 Reviews)
Yelp
470 star rating (102 Reviews)
Judy's Book
566 star rating (114 Reviews)
Happy Call
20 star rating (4 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period The Pink Plumber - Atlanta has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


No Comment
Cody D.
08/06/19
 
Tj was very considerate and explained everything he was going to do. He was very efficient with his time and did a good job.
Tj L.
08/06/19
 
no comment
David F.
08/05/19
 
We had a problem with our hot water heater, and Brian D, from Pink Plumber came out and took care of the problem. He is very knowledgeable, personable, professional and a very hard worker. All around A guy! I have called on Pink Plumber before and have always been happy with the work that has been done. Both Brian D. and David P. are excellent representatives of their company.
Brian D.
08/05/19
 
on time, efficient, pleasant, informative, experienced, completed work in a timely manner , and cleaned up.
Nick B.
08/05/19
 
Our Tech Jody, did an awesome job. He was also training a new hiree and educate me on our current septic tank and piping layout. He was professional and took his time on removing and replacing the dirt back in place. His clean up skills were impressive.
Jody H.
08/05/19
 
TJ came out to my house to assess the plumbing problem. He was awesome! He determined it was the septic and scheduled a technician to come out the next day. When Cody and Aaron arrived the next day on time, they told me that they had talked to TJ about the problem. Both Cody & Aaron were great too. They explained the problem, showed it to me, & followed up with pictures emailed to me. For a traumatic and costly experience, they made it bearable. I can't thank The Pink Plumber enough for their professionalism.
Tj L.
08/04/19
 
Fine and friendly people. Fast and knowledgeable too!
Preston S.
08/03/19
 
Abraham did a Greta job. Would definitely recommend.
Abraham b.
08/03/19
 
no comment
Brian D.
08/03/19
 
I was very happy and impressed with Ephantus from the start. He was very thorough, listened and gave me good advice. Once we found where the slab leak was, both him and TJ did an awesome job in providing me a solution. The execution was flawlessly. Both went above and beyond ensuring that things were working correctly, clean up afterwards and nice nice guys. I'm glad I try this company and will be my choice going forward for all my plumbing needs. Thank you again Ephantus and TJ!
Ephantus K.
08/02/19
 
Timely, Professional, and Fair!
Tj L.
08/02/19
 
WONDERFUL SERVICE
Darrin R.
08/02/19
 
Very helpful and informative, however the pricing is a bit high. Taylor was great! The only issue is the guarantee of work was only 3 months
Taylor A.
08/02/19
 
Eric was wonderful. He was very professional and very patient while reassuring an elderly person (me) regarding the repairs. He was very honest - a rare find in these times. Highly recommend using Pink Plumber.
Eric L.
08/02/19
 
Great company, great workers. I hired them to pump out my septic system. They explained every step of the process as they went along and all of the cost before doing any work. I would definitely use them again for all my plumbing needs.
Preston S.
08/02/19
 
Prompt, courteous and fast. Jim F. exceeded my expectations!
Jim F.
08/01/19
 
No comment
Darrin R.
08/01/19
 
Found hot water heater leaking at 6;00 at night, pink plumber was at your house by 7'00 replacing hot water heater. Great jon
Jason B.
07/31/19
 
WORTHLESS and INCOMPETENT. I had a leak in my backyard which I believed was due to a broken water spigot. I showed their technician the leak and the water spigot and, without even moving a bit of dirt around, told me it was not the spigot. I asked him to look at the irrigation meter and see if he could turn it off to assess whether it was from the outside water lines or not - and he said the cover was locked and he could not access the meter. He told me to call a leak detection company, which I did the next morning. I cost me $350 for them to tell me the leak was from the spigot. The leak specialist was able to lift the irrigation meter cover without any problem and easily turn the water off. I can't even imagine what my water bill is going to be. It would be not be as high if the technician had turned the water off 24 hrs prior.
Michelle K.
07/30/19
 
WORTHLESS and INCOMPETENT. I had a leak in my backyard which I believed was due to a broken water spigot. I showed their technician the leak and the water spigot and, without even moving a bit of dirt around, told me it was not the spigot. I asked him to look at the irrigation meter and see if he could turn it off to assess whether it was from the outside water lines or not - and he said the cover was locked and he could not access the meter. He told me to call a leak detection company, which I did the next morning. I cost me $350 for them to tell me the leak was from the spigot. The leak specialist was able to lift the irrigation meter cover without any problem and easily turn the water off. I can't even imagine what my water bill is going to be. It would be not be as high if the technician had turned the water off 24 hrs prior.
Michelle K.
07/30/19
 
My neighbors referred us to The Pink Plumber after we purchased a house where the septic tank had not been serviced from some time. The Pink Plumber came out the very next day before 8am on a Sunday and got the job done at a good price. Our technician Brian D. was excellent!
Brian D.
07/30/19
 
Brian and the Pink Plumber team we’re great! They provided ETA updates and were right on time. I liked the feature Pink Plumber provided to share a photo and bio of our technician. Brian was friendly, professional and knowledgeable. He took extra care to make sure we were satisfied and this built trust! If we ever have a larger issue or project, we would not hesitate to use this service again! I’d recommend Brian and Pink Plumber to my friends and family.
Brian D.
07/29/19
 
JACK WAS GREAT, KNOWLEDGABLE, PROMPT AND COURTEOUS
Jack R.
07/29/19
 
Joshua was very efficient and knowledgeable in replacing the Inner-workings of a toilet at my house. The Pink Plumber gives prompt and excellent service.
Joshua R.
07/28/19
 
No comment
Tj L.
07/28/19
 
TJ found the problem quickly, told us the options to repair it and fixed the leak. Fast friendly and efficient. Great work TJ, Thanks.
Tj L.
07/28/19
 
The worker you sent out was very professional and did a good job but I thought the cost was a little expensive. I probably would have gotten a second estimate but I needed the repair done.
Brian D.
07/27/19
 
This was supposed to be a free estimate for a reroute of my water line. their plumber found that the leak was not from the meter to the house, but between a cutoff valve and front hose bib. This potentially saved me a lot of money which was good. He then checked the water pressure which I knew was low, he wanted to charge one hundred dollars to increase it, told him the work was done by my home warranty and could not let him touch it. He was visibly upset believing that he should be getting something for his trip. It turned that my low water pressure was because the Pressure Relief Valve was installed backwards.
Bradley M.
07/26/19
 
An appointment to give us an estimate was made immediately after I looked at this company on Angie's list. They called us to schedule. Michelle came and gave estimate (which seemed very high) for job to be done saying faucets were old and it was hard to find the parts. We decided not to proceed with this project but were impressed with the response and professionalim of Michelle and her company.
Michelle K.
07/26/19
 
Fine and friendly people. Fast and knowledgeable too!
Jim F.
07/25/19
 
Jim came at the scheduled time to give me an estimate to replace our existing, working water heater. Jim was one of four estimates we got and I felt the most professional. He did not try to sell me a water heater, he knew I had already decided, but just needed the right person for the job. Jim was definitely that person. He was comfortable answering all my questions thoroughly, but left out the biased opinions and comments that enhanced his work. Just the facts. The day of the install, again he was punctual, focused on his work, cleaned the area in which he worked and left a very happy customer. While I do not wish to have any plumbing problems, I am confident now that I know an expert to call should I encounter any issues in the future. Thank you very much Jim for your honesty and great work. Marti
Jim F.
07/24/19
 
no comment
Taylor A.
07/24/19
 
I had another plumbing company, Roto Rooter, come to my house as all my toilets were stopped up. They were going to charge me $12,500 and took over a day to try to figure out and diagnose the problem with how to fix the blockage in pipes. They told me I had broken pipes. I called Pink Plumber and they came out and TJ diagnosed the problem within 30 minutes and was fixed same day and cost less than $3800 !!!! There were no broken pipes as I was originally told by other plumbing company. TJ was very professional, explained what was the problem and how he was going to fix it. I will forever be a huge fan of Pink Plumber and recommend them highly !!!
Tj L.
07/24/19
 
I cannot say enough about the great experience we had with Jody and Shaun. Pink Plumber, you have our business hands down. We had issues with 2 different lines causing water to pool up, which would have eventually backed up into the house big time. The guys diagnosed the problems, priced the solution, and implemented it. All within 2 1/2 hrs or so. We have a 1500 gal tank, and the price for cleaning both chambers with filter and pump inspection can't be beat. FYI, I'm sure the pooling caused additional sludge build up which cost extra, but the bottom line between the cleaning, inspections, and sludge was way better than a previous vendor. Thanks Pink Plumber!
Jody H.
07/23/19
 
Very professional and fast. I will definitely be using their service again. The plumber explained everything really well.
Joshua R.
07/23/19
 
I just purchased a condo and had a beautiful rainfall showerhead that I wanted to install in the master bath. The problem? I'm too short and I was afraid to break the present showerhead. That's when I sent an inquiry through Angie's List and The Pink Plumber was the only one who responded immediately for service. Jack came out and in a Flash he had switched it out as well as made sure all options worked. They have definitely earned any future business from me.
Jack R.
07/22/19
 
Bradley was "johnny on the spot" for our repair. He came in listened to my account of the problem and previous attempt to repair, gave it a little thought and went to work. In less than two hours he had the problem solved. Yes, if I need a plumber in the future, I will call Pink Plumber and ask for Bradley. Great service and response time.
Bradley M.
07/22/19
 
My water heater stopped working over the weekend and The Pink Plumber was the only company that would fit me in at their standard service rate vs. others that wanted to charge the weekend uncharge. Since I had to replace it the service charge was waived, a very nice plus!! Darrin was great, very professional, kind and explained everything in detail. Highly recommend him and this company! Thank you Darrin, I will be sending all my real estate clients your way
Darrin R.
07/21/19
 
I have called on these folks for many years, always with satisfaction. They are prompt, personable, informative, and efficient in their tasks. Their prices are reasonable and commensurate with the work you see them do. And they produce durable results.
Cody H.
07/20/19
 
On time and knowledgeable
David F.
07/20/19
 
I felt the technician was dishonest and I will not do business with Pink Plumber again.
Todd A.
07/19/19
 
worked very hard
Darrin R.
07/19/19
 
Thank you, Pink Plumber !! Brian was prompt, knowledgeable, professional, personable and presented to be genuinely concerned about getting my work done right. My daughter referred you all to me, as she was equally satisfied with the job you did for her. We will call again !!
Brian D.
07/18/19
 
This is the first time I've used The Pink Plumber since purchasing my home. I needed a new kitchen faucet installed. Jack R. did a fantastic job! He was courteous, punctual and did an excellent job! I liked the fact that I received an email with his photo prior to my appointment (never had a company take the time to email any information on my technician) and the bio was a very nice touch. I felt their charges were reasonable and they were able to handle my problem in a timely manner. He even cleaned my entire sink prior to leaving! It is still shining! I would highly recommend them for any plumping needs!
Jack R.
07/18/19
 
TJ is super! Very knowledgeable, friendly and an expert with all things plumbing. I’m very satisfied with the same day service!
Tj L.
07/18/19
 
No comment
David F.
07/18/19
 
Mr. Jack R*** was on time, very nice, respectful, knowledgeable and fixed our problem. He knew exactly what to do and quickly went to work. He was very professional and I recommend him for your next pluming project.
Jack R.
07/18/19
 
We had our septic tank pumped. I called on Friday and they came out on Sunday. The plumber was on time and very friendly and courteous. The only negative was that the backhoe was caked with dried mud which dropped off into the street when he drove it off the trailer. But that goes with the territory. Will definitely use the Pink Plumber in the future.
Brian D.
07/17/19
 
Was OK just way too expensive
Joshua R.
07/17/19
 

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