The Pink Plumber - Atlanta
2620 Mathews St, Smyrna, GA 30080
Phone: (470) 283-7813
Website: www.thepinkplumber.com/



The Pink Plumber - Atlanta - Our Reviews

Overall Rating

11430 star rating
(2405 Reviews)
Better Business Bureau
924 star rating (189 Reviews)
Google
5226 star rating (1074 Reviews)
ReviewBuzz
4224 star rating (922 Reviews)
Yelp
470 star rating (102 Reviews)
Judy's Book
566 star rating (114 Reviews)
Happy Call
20 star rating (4 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period The Pink Plumber - Atlanta has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Technician was efficient and thorough. Good customer service skills. Would recommend to all.
Brian D.
05/01/19
 
Jack was very professional he work quickly but professionally cleaned up after itself explained everything to me as he went along. Any additional Plumbing work at my home will be pink plumber and I will request Jack R.
Jack R.
05/01/19
 
no comment
Jim F.
05/01/19
 
I'm very happy with the work T. J. did when he installed our two toilets. When he came out he was extremely helpful with all our questions. He was very knowledgable  and knew what he was talking about. He assisted us with making a final decision about what wanted and needed. He had our two new gleaming toilets installed in no time at all. It might sound strange to be proud of new toilets but that's what we are! We're very happy with the work T. J. did when he installed our two new toilets. When he came out he was extremely helpful with all our questions. He was very knowledgeable and knew what he was talking about. He was also knowledgeable in all aspects of plumbing and assisted us with making a final decision about what we wanted and needed. He had our two new gleaming wonderful toilets installed in no time at all. It was obvious he was an earnest and diligent hard worker. It might sound strange to be proud of new toilets but that's what we are! Thanks T.J! From now on when we have any further plumbing problems or would like plumbing upgrades, we know who to call... The Pink Plumber!
Tj L.
04/30/19
 
Darrin was great. Thank you fir your service.
Darrin R.
04/30/19
 
Darrin was awesome! Highly recommend
Darrin R.
04/29/19
 
Professional, courteous and informative! I will definitely use them again!
Tj L.
04/29/19
 
Prompt reliable and efficient!
Jim F.
04/28/19
 
--second review-- I'm adjusting my review to say David is absolutely the BEST service provider and I cannot recommend him highly enough. He came back bc we had an additional problem, & he replumbed our entire house, by himself. I don't understand why Pink Plumber insisted he do such a big job alone (not cool PP), but he did it anyway & his work is just amazing. His expertise & work ethic are just the very best a plumber can be, IMO, & if I EVER need a plumber again Pink Plumber & David Fowler will be my instant go to. --first review-- Very quick response to my support call, David was super friendly, funny and explained everything he saw and how things worked. The first plumbing service I called said they couldn't help me that same day, and I'm so glad because I would've missed out on this excellent service. That some of what I paid is also going to help fight breast cancer makes this whole experience even better.
David F.
04/27/19
 
Technician was well-trained, polite, and got the job done quickly. He wore shoe covers, and I appreciate that.he was able to give me a quote for some future work if you need it. This is my second time using pink plumber and I was not disappointed
Jayson M.
04/27/19
 
TJ was very professional and prompt. Highly recommend!!
Tj L.
04/26/19
 
I called the Pink Plumber initially to pump out my septic tank. During the service it was discovered I needed an outlet line replaced due to it being damaged by ground settling or tree roots. Their service professional, Cody , was very knowledgeable , upfront, and clear on what needed to be done as well as the cost. I was very impressed with Cody and he and his partner did the work quickly and at the quoted cost. Thank you!
Cody H.
04/26/19
 
TL had the best and genuinely helpful attitude....
Tj L.
04/26/19
 
Jason was prompt, honest and resolved all our issues. Highly recommend!
Jason B.
04/25/19
 
TJ was very professional and explained everything step by step. I would recommend Pink Plummer along with TJ
Tj L.
04/25/19
 
(no comment)
Antonio B.
04/25/19
 
Cody H. and his coworker were very easy to work and converse with. Very professional attitudes and they stayed late to make sure the job was done and we could utilize our facilities. I would highly recommend the Pink Plumber for all your septic needs, especially if you get these guys.
Cody H.
04/24/19
 
Left a note on their website late Easter evening about a broken water heater - they called early the next day, Senior Tech Jim was onsite in a few hours. Within 3 hours of arrival I had a new, efficient hot water heater, my plumbing was brought up to code with new valves and an expansion tank, some other minor issues were taken care of, and Jim left the area neater and cleaner than it was when he arrived. The price was roughly 10 to 30% less than the phone quotes I'd received for 'emergency same day' service from some of the other big-name in-your-face-constantly plumbing companies in the area. I'll be using The Pink Plumber for some of my planned plumbing jobs.
Jim F.
04/24/19
 
Thank you Jason. Great Job and very consultative. Don
Jason B.
04/24/19
 
Extremely honest, professional and knowledgeable. I would highly recommend them to anyone and their Bio-Corrector is fantastic!
Nick B.
04/24/19
 
Jason was very professional and found the source of the leak right away. Though he found the source he still checked for other potential leaks. I am extremely happy with Jason's service and highly recommend his service. Thanks Jason!
Jason B.
04/23/19
 
No comments
Cody H.
04/22/19
 
Great job.
David F.
04/22/19
 
Great guy. Knows his stuff
Darrin R.
04/22/19
 
Excellent service and thorough process done well.
Nick B.
04/22/19
 
Excellent service and thorough process done well.
Nick B.
04/22/19
 
Excellent service and thorough process done well.
Nick B.
04/22/19
 
Excellent and quick
Jim F.
04/22/19
 
Brian was great. He was thorough and explained the whole process of having a septic tank. We are new to septic tanks and he never seemed annoyed or bothered by all the questions I had regarding how the system worked. I am appreciative that he came out ready to tackle our problem AND it was Easter Sunday. He made sure to educate us about maintenance and maintenance scheduling. Thanks again!
Brian D.
04/21/19
 
I am very satisfied with The Pink Plumber my first time to use their services. They ordered the product I needed in my kitchen, went to Home Depot for it and installed the faucet in my kitchen. They were timely, clean with their work and I would use them again without question. Y. Roberts
Joshua R.
04/20/19
 
I called the Pink Plumber for a leaking water line pipe in the front yard. They scheduled my estimate the same day and the technician called me on the way to the house. My technician Dale has 22 years of experience.and he was excellent. He reviewed the repairs needed with me and gave me all the options. The repair was more than I had in my budget but he quickly reviewed my financing options to allow me to budget for the repairs. The estimate was fair and honest. I would definitely recommend and the Pink Plumber for future repairs.
Dale F.
04/20/19
 
My Septic System failed in the heavy rains during Feb. I called them to pump my tank. They charged me accordingly plus an amount for overfill. I then asked them about installing a clean out so that we could tell when the tank was backing up again. When they started they told me I needed a new main line as the old one had a bulge. They replaced the main line and put the clean out in, The total charge for the day was $2900.00 I later found out several companies would have done the same work for less than $1900.00. They were going to give me an estimate for replacing the system and told me I had to pay for the permit and soil test up front and it would be $1,000.00. I found out the charge for the permit was $250.00 and for the soil test $350.00 so they charged me $400.00 to make two phone calls? The estimate for the system was $10.330.22. I found out it could have been done for less than $7,000.00 Based on all this I decided that the Pink Plumber was overcharging and taking advantage of me and chose another company.
David P.
04/20/19
 
Very happy with the service from Cody. He was knowledgeable and thorough. Highly recommend!
Cody D.
04/20/19
 
I called the Pink Plumber for a leaking water line pipe in the front yard. They scheduled my estimate the same day and the technician called me on the way to the house. My technician Dale has 22 years of experience.and he was excellent. He reviewed the repairs needed with me and gave me all the options. The repair was more than I had in my budget but he quickly reviewed my financing options to allow me to budget for the repairs. The estimate was fair and honest. I would definitely recommend and the Pink Plumber for future repairs.
Preston S.
04/20/19
 
As a first time home owner, I feared the worst when it came to plumbing issues. Now that I've got TJ, I almost dare my house to try something. He's taken care of everything from broken toilets to completely replacing my water line and been incredible every time. Words cannot express how highly I recommend him.
Tj L.
04/19/19
 
He was great. He let me know the possible issues and problems.
John B.
04/18/19
 
Highly skilled and truly professional team working together as one.
Nick B.
04/18/19
 
Dale went above and beyond. It was a big job he completed quickly and professionally! He kept me informed and everything was superb!!
Dale F.
04/18/19
 
Jody explained the terms of the septic tank check/repair contract. He and his helper quickly and professionally opened the tank and explained fully the problems. I okayed the work and was satisfied with the result. The team went out of their way to deal with trees and brush that I had not realized needed to be cleared; that, and the clear presentation of alternative repair options convinced me that I would recommend The Pink Plumber to anyone in need of their services.
Jody H.
04/18/19
 
Ok, I'm honestly torn by the mixed reviews I see. I won't discount anyone else's experience, but here is mine. I had another company out on 4/2 and it was such a terrible experience that I went to Google when I found water in my basement again. I called two places and this was the first who said "same day". Within 20 minutes of setting up my 10-2 appointment, I was called back and advised someone could be out within the hour. Impressive. TJ was amazing. Ask for him if you can. He'll make your five stars happen. He came in and asked what was going on. Before he started throwing numbers at me, he walked the whole house with me. We went to the plumbing lines and followed the leak with our eyes, then we water tested his guess (spot on), and then he took me outside to see my septic line. When finished, he came back inside and sat at my kitchen table with me and told me what the first company missed, what the contractor who put the plumbing in missed, and gave me bronze, silver and gold cost options to fix it - he in no way shape or form tried to rob me. Instead of taking a dime from me, he told me to call the original company to honor their warranty before he'd charge me a dime. Whoa. Golden Rule Behavior. I'm always concerned that when dealing with certain service industries, women can feel as if they're being preyed upon. TJ made me feel as if he were talking to me the way he'd want someone to talk to his mom or sister. I was fully educated, well-informed and completely satisfied with his visit. As soon as these other bums unclog my drain, TJ will be back to do the heavy lifting.
Tj L.
04/18/19
 
the service was good, but i think $325 for a water rinse was very very very high! and i dint get my senior discount.
Eric D.
04/18/19
 
Jason was completely professional, addressing several problems over a period of several weeks, leaving nothing unaddressed. He is now "our plumber"! Neat, tidy, and thorough!
Jayson M.
04/18/19
 
We were well pleased with the technician Brian D.’s good service. Looking forward to calling Pink Plumber again in about two years!
Brian D.
04/18/19
 
We were very pleased with the exceptional service provided by Technician David F. He repaired the leaking shower in no time at all. In addition, David recommended beneficial information regarding our water line and quality of water entering the home.
David F.
04/17/19
 
Great service. Fast repairs. Would recommend to anyone!
Preston S.
04/17/19
 
Mr Eric and his son where a pleasure to work with, explained everything step by step and showed me the before and after of there great work. Will continue to work with pink Plumer and request mr Eric and son if possible, thank you for the great work. Could not have Ben more pleased
Eric D.
04/17/19
 
Very courteous and knowledgeable
Cody H.
04/16/19
 
(no comment)
Tj L.
04/16/19
 
Very pleased with the service on my septic tank. Cody was very nice and explained what needed to be done before they did it. I will definitely recommend the company to others!
Cody D.
04/16/19
 
no comment
Darrin R.
04/15/19
 

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