Sunset Air and Home Services
5610 Division Drive., Fort Myers,, FL 33905
Phone: 239-693-9005
Website: https://sunset-air.com/



Sunset Air and Home Services - Our Reviews

Overall Rating

11673 star rating
(2353 Reviews)
Better Business Bureau
1640 star rating (329 Reviews)
ReviewBuzz
3349 star rating (678 Reviews)
Google
3568 star rating (717 Reviews)
Yellowpages.com
65 star rating (13 Reviews)
Facebook
1407 star rating (284 Reviews)
Happy Call
645 star rating (129 Reviews)
Judy's Book
790 star rating (161 Reviews)
Yelp
209 star rating (42 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Sunset Air and Home Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


no comment
Matt S., Lydia F.
06/10/21
 
We choose Sunset Air to replace our orginal A/C unit which was not working. Since it has been replaced we have been very happy the A/C keeps us cool & it is energy efficient keeping the power bills down. We have an annual maintenance plan & all the guys have been very professional & explained things if we had any questions.I would highly recommend them
Sagar S., Kaylynn L.
06/09/21
 
Excellent Service. On time, knowledgeable and helpful. Have used Sunse Air for 5 years and never been disappointed in their service and professionalism. Highly recommend this company. MM
AJ S., Maggie C.
06/07/21
 
no comment
Tyler E., Kaylynn L.
06/05/21
 
It's always easy to work with Sunset Air - they are friendly, reliable and affordable
Ryan W., Kaylynn L.
06/05/21
 
Timely arrival, timely excellent service and a knowledgeable, courteous, friendly and efficient technician: Jaydon!! Keep up the good work!
Jaydon B.
06/03/21
 
The initial service done----with one more to go----for the annual Service Contract which cost $189.00 All went smoothly. I asked the techs to not only clean the filters----but also to vacuum the air inlet grates which become unsightly with dust. He did a good job with all of that. I supplied my Dyson vacuum cleaner---which is what I use when I do this same task. We have four intake grates---two small----two large. For me---when I do the filter cleaning and/or replacement---I use some paper towels and some Glass Plus to get the intake grates looking clean and spiffy!
AJ S., Maggie C.
05/29/21
 
Please be advised that Ryan did an excellent job. Our A/C, although only two years old, was not performing like it should and Ryan sorted it right out. It runs great now and is much quieter than it was. I’ll give him a 10 out of 10. After being your customer for 15 years, I’ve never had anything but excellent service.
Cindy M., Ryan W.
05/26/21
 
Good service. The tech. was very nice at explaining
AJ S., Kaylynn L.
05/26/21
 
Mr. Tyler is excellent and very through when he is servicing your system. He’ll patiently take the time to answer any questions you may have. And Ms. Maggie is always a pleasure to speak to!
Maggie C., Tyler E.
05/24/21
 
I needed a new AC a year ago. Jayson was here this past week to do a yearly maintenance on the AC. A very nice, polite and efficient tech. I have had no problems with my new AC that Sunset installed a year ago . This is a top notch company !
Jaydon B., Cindy M.
05/22/21
 
The sunset tech. Andrew was polite, professional and punctual. Andrew answered all A/C heating and thermostat questions from me and my wife. He did a thorough job of checking our air conditioning system and flushing the line. In fact he had to extend the height of the drain pipe which was buried by the builder. Fantastic employee. Highly recommend the company and employee.
AJ S., Maggie C.
05/22/21
 
The sunset tech. Andrew was polite, professional and punctual. Andrew answered all A/C heating and thermostat questions from me and my wife. He did a thorough job of checking our air conditioning system and flushing the line. In fact he had to extend the height of the drain pipe which was buried by the builder. Fantastic employee. Highly recommend the company and employee.
AJ S., Maggie C.
05/22/21
 
Competent people
Tyler E., Cindy M.
05/20/21
 
Great service. Completed all units. Cleaned all units professionally. Tech was very courteous.
Jaydon B., Maggie C.
05/20/21
 
Cody worked extremely hard to find and fix the problem we were having with our semi-functioning ac. He kept us informed throughout the job so that we knew what was going on and what to expect. Cody was friendly and very professional. We decided to take out a twice yearly maintenance contact and we would welcome Cody coming in and doing his high standard work!
Cody M.
05/20/21
 
no comment
Tyler E., Cindy M.
05/19/21
 
no comment
Jaydon B., Cindy M.
05/18/21
 
Very pleased with Sunset Air
Garrell F., Kaylynn L.
05/14/21
 
Kaylynn reminded me of the appointment and was very helpful when I called with a question. Jaydon was courteous, neat helpful with any questions I had
Jaydon B., Kaylynn L.
05/10/21
 
On time. Courteous, helpful and knowledgeable. Doesn't get better than this. We've been customers for many years and highly recommend.
Maggie C., Sagar S.
05/09/21
 
no comment
Gaige A., Kaylynn L.
05/08/21
 
I very much appreciated the can do attitude by Sunset...would work with Gaige and Lydia again.
Gaige A., Lydia F.
05/06/21
 
Your service was outstanding...thank you for your prompt attention to replace our AC.
Lydia F., Mark R.
05/04/21
 
The Team did a very good job. The install was done in a timely manner. The installers were friendly and courteous and did a good job of cleaning their work areas after the install. We were very satisfied.
Robert H., Lydia F.
05/01/21
 
Very happy with the service the service man arrived on time and was very knowledgeable and friendly
Garrell F., Kaylynn L.
04/30/21
 
Gaige was terrific. Very professional and thorough.
Gaige A., Kaylynn L.
04/30/21
 
Jayden was fantastic. As are the entire Sunset team. Would highly recommend them. Prompt, professional, knowledgeable, neat and detailed in their work. OUTSTANDING.
Sagar S., Cindy M.
04/29/21
 
Great service tech very helpful.
Sagar S., Kaylynn L.
04/29/21
 
Grant is the man!
Kaylynn L., Grant W.
04/29/21
 
Good follow up. On time. Very accommodating as I had to adjust the arrival time to fit my schedule and it was done without hesitation. Leaves no mess - would not know he was here. Great service.
Garrell F., Kaylynn L.
04/28/21
 
Our serviceman, Gaige, was wonderful. Gaige was professional and courteous and I hope to hjave Gaige back for another service.
Gaige A., Kaylynn L.
04/27/21
 
Excellant!
Kaylynn L., Thomas W.
04/27/21
 
Robert H did an excellent job above and beyond expectations. Previously part of the AC unit was placed in the attic in a difficult place to service. Robert assessed the situation and decided to move it to a more convenient place. Then install the necessary ducting. Job was excellent and the attitude of the workers outstanding.
Robert H., Lydia F.
04/26/21
 
Came right on time & wasted no time during the installation.
Matt S., Lydia F.
04/26/21
 
Replacement of air conditioning system. From original proposal to finished work, everyone I met was excellent. The installation went well and dealing with the office after the fact could not have been better. Hopefully the ongoing maintenance of the system will go as well. Excellent company to deal with. Thanks
Tyler E., Kaylynn L.
04/23/21
 
I've had Sunset A/C as the company that I've purchased 2 A/C systems from since around 2005 or 2006, first at my condo & more recently at my house & am quite satisfied with the quality of their service & the integrity of the company. They have also performed all the maintenance. Pricing is fair & the work is reliable & honest. I was kept informed as to when Tom would arrive. In addition to the routine maintenance performed today (2/21/21) I also had them clean out the duct work for my dryer.
Kaylynn L., Thomas W.
04/21/21
 
very courteous and professional
Cindy M., Thomas W.
04/21/21
 
We a very grateful to Sunset Air for their expertise, diligence and hard work. From Mark who first reviewed our needs and answered all of our questions to Lydia who scheduled our appointment through the team that made it all happen in 1 day. They were very courteous, professional and knowledgeable and cleaned up everything. I would highly recommend your company. Thank all of you for a great job done.
Robert H., Matt S., Lydia F., Mark R.
04/20/21
 
From talking to kaylynn at office to Dakota going through the house I couldn’t be happier!!! I’ll repost when they come back in 6 months. We are new to Florida so we will. As of right now would highly recommend them.
Dakota R., Kaylynn L.
04/17/21
 
efficient, courteous, on time service.
Dakota R., Kaylynn L.
04/17/21
 
The technician arrived on by 8:30am and replaced the evaporator coil within two hours which prevented my home from getting too hot. Thank you!
Garrell F., Cindy M.
04/16/21
 
Great company! We have been using their HVAC maintenance services for over 6 years.
Maggie C., Tyler E.
04/15/21
 
Great job
Maggie C., Sagar S.
04/14/21
 
Maggie is wonderful, direct, clear, helpful, patiently answered my questions. Tom was professional, knowledgeable. He worked on my poos heater in high temperature, in the sun, and got my heater working (so far LOL). For the amount of time he and Alan worked, I thought $143. was fair. ***And they had their own booties for their shoes! Respected my home. more
Cindy M., Thomas W.
04/14/21
 
Excellent team - excellent installation - professional in every way. I would highly recommend Sunset Air and their team.
Matt S., Mark R., Tyler C.
04/14/21
 
Garrell very professional and proficient. T C Schiller
Garrell F., Kaylynn L.
04/14/21
 
The service was great. It was easy to schedule appt. Service crew was on time, very knowledgeable, and polite and professional. Cost was reasonable.
AJ S., Kaylynn L.
04/12/21
 
no comment
Gaige A., Kaylynn L.
04/10/21
 
I have use them more than once and they have exceeded my expectations every time even though their staff has changed throughout the years. Thank you to all three people that I dealt with. 4/9/21
Ryan W., Kaylynn L.
04/09/21
 

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