Sunset Air and Home Services
5610 Division Drive., Fort Myers,, FL 33905
Phone: 239-693-9005
Website: https://sunset-air.com/



Sunset Air and Home Services - Our Reviews

Overall Rating

11673 star rating
(2353 Reviews)
Better Business Bureau
1640 star rating (329 Reviews)
ReviewBuzz
3349 star rating (678 Reviews)
Google
3568 star rating (717 Reviews)
Yellowpages.com
65 star rating (13 Reviews)
Facebook
1407 star rating (284 Reviews)
Happy Call
645 star rating (129 Reviews)
Judy's Book
790 star rating (161 Reviews)
Yelp
209 star rating (42 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Sunset Air and Home Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Have maintenance done every six months. They call to set it up, remind me the day before, call on their way,etc. very pleasant, , competent experience each and every time
Garrell F., Maggie C.
01/31/21
 
Great contact and follow up, along with excellent work. Thoroughly professional company at every level we’ve interacted. Sales, installation, office teams are all first class. Pricing and options presented were all well detailed and very competitive. I’d happily recommend Sunset without hesitation. Lydia and Matt we great to work with.
Matt S., Lydia F.
01/30/21
 
Had my 6 monthly service and Sagar was on time, did a great job and explained what he had done in detail. Very happy with the service.
Maggie C., Sagar S.
01/28/21
 
You all are great caring people and we appreciate you Thank you Deb & Tom F
Maggie C., Garrell F.
01/27/21
 
Stephan was very competent & professional. On time and called to let us know he was 10 minutes away. Would recommend Sunset Air to other users.
Sagar S., Cindy M.
01/27/21
 
I am very satisfied with Sunset Air, and, having done business with them for 16 years, will continue to do so. The desire to have a review posted is a real pain in the posterior and the sites recommended are not those I choose to use
AJ S., Maggie C.
01/26/21
 
The team of Grant Womack, Sr. Tech, and Roger and Tyler, installers did an excellent job with explaining the issues of why I needed a new unit, gave me a fair price and completed the installation professionally and timely. They get 5 stars in my opinion.
Kaylynn L., Grant W.
01/26/21
 
Jerry and Kathy M Sunset Air never fails to deliver. We've been customers for almost 17 years and will continue to use them for our air conditioning service. Grant, Matt, and Jake were a pleasure to work with during the installation of a new system that was needed in our condo. Matt guided us through the WiFi set up of the thermostat and left the area spotless. We highly recommend Sunset Air!!
Matt S., Grant W.
01/26/21
 
Gaige the service person did a nice complete job! All is well with the air conditioner! Thank you, Lois W
Gaige A., Maggie C.
01/22/21
 
From scheduling an appointment, delivering service, and explaining the work being done, it was a great customer experience. I'm so happy and will continue to use Sunset Air!
Maggie C., Thomas W.
01/22/21
 
no comment
Garrell F., Maggie C.
01/21/21
 
no comment
Lydia F., Tyler C.
01/21/21
 
Outstanding service! The entire team at Sunset Alr is top quality. Honest, efficient, trustworthy.
Dakota R., Cindy M.
01/21/21
 
no comment
Cindy M., Grant W.
01/20/21
 
no comment
Cindy M., Grant W.
01/20/21
 
no comment
Cindy M., Grant W.
01/20/21
 
no comment
Cindy M., Grant W.
01/20/21
 
The previous owner used Sunset so we use them for continuity. They have done a great job. Very timely with professional service. They provide great communication and instruction.
Cindy M., Grant W.
01/20/21
 
Very professional
Kaylynn L., Grant W.
01/18/21
 
Great job. I thought I already responded last time.
Garrell F., Maggie C.
01/18/21
 
Sunset Air reminded me to renew my maintenance plan on my rental property. I'm happy with the price of the plan and the benefits it provides. Tom the technician did a comprehensive preventative check-up of the system.
Cindy M., Thomas W.
01/17/21
 
I will tell you I was very pleased with Sarga, again. He was very pleasant, professional, courteous and thorough.
Sagar S.
01/16/21
 
You guys get a perfect 10 I will recommend Sunset Air & Home Services!
Kaylynn L., Grant W.
01/15/21
 
Wanted to let Sunset Air and Home Services know that Sagar always does a great job during our maintenance visit, as well as every visit! He gets better every time he comes, and that he is an asset to our company! :)
Sagar S.
01/15/21
 
no comment
AJ S., Kaylynn L.
01/14/21
 
Grant Womack did an outstanding job. He explained every step he was doing and gave me information about my a/c unit that I did not know about. Recommend Sunset and Grant highly.
Maggie C., Grant W.
01/13/21
 
We replaced our ac unit and the team at Sunset are All-Stars from estimate to scheduling and completion. We HIGHLY recomend them.
AJ S., Tyler E.
01/13/21
 
Tyler was punctual, efficient, knowledgeable, neat and professional in all aspects while on site. Pleasant personality and answered all questions in terms that were easily understood. Send him anytime we have a need.
Tyler E.
01/13/21
 
no comment
Robert H., Matt S., Lydia F., Tyler C.
01/13/21
 
I've used Sunset Air for the better part of a decade. They are courteous, professional and always on time. They are my go to air-conditioning professionals!
Gaige A., Maggie C.
01/12/21
 
This is the worst wed site for a review I ever tried to use Make it simple as you want it and I will give it but at the amout of time you need to pay me for my time Schedule Lady was helpful, and Gailey tenchician was efficent and fat You need to fis the 5 to 6 week wait period for service that it took get someone here. had mold. I buy a service and pay in advance i have been cusomer of yours for at least 15 years or more. I request to schedule next service NOW and when your tech was here he said I had to wait to 3 weeks in advance I would like Tuesday April 06, 2021 and in the fall Tuesday Oct 19, 2021 Thanks Ron Lutz 724 651 9091
Gaige A., Kaylynn L.
01/10/21
 
no comment
Kaylynn L., Grant W.
01/10/21
 
Very professional wore mask at all times.
Sagar S., Kaylynn L.
01/09/21
 
Great job as always by Grant and Sunset Air......
Maggie C., Grant W.
01/08/21
 
The web site did not show up on my Facebook page.
Maggie C., Tyler E.
01/08/21
 
They were timely, performed all tasks that were required. Cleaned up after themselves when job was finished.
Matt S., Lydia F.
01/07/21
 
The Dispatching Supervisor, Cindy, and the Service Technician, Aliston, are exceptional with their people skills and their technology. I have been a customer of Sunset for many years and am never disappointed with their quick response and their flawless service. They are very dependable and honest and it is a pleasure to do business with these professionals.
Cindy M., Aliston D.
01/05/21
 
Just had my AC system replaced by Sunset Air. Matt was the lead installer. All work was completed as specified in the agreement. Arrived at 8:30am and work was completed at 2pm. Everything was clean and complete when they left. They even patched the existing screw holes from my existing thermostat/humidistat after replacing with a new single unit thermostat. I would certainly recommend Sunset Air for any full system replacement or new system install. I plan on using them for normal yearly system maintenance also.
Matt S., Lydia F.
01/04/21
 
Great service knowledgeable staff
Tyler E., Kaylynn L.
01/04/21
 
no comment
Maggie C., Tyler E.
12/31/20
 
Great
Dakota R., Maggie C.
12/30/20
 
Grant was phenomenal. Very thorough.
Kaylynn L., Grant W.
12/30/20
 
Everyone was great at the service provided.
Kaylynn L., Ryan W.
12/29/20
 
Grant was phenomenal. Very thorough.
Grant W.
12/29/20
 
Our HVAC system broke down several days before Christmas. Matt S. was the lead installer on our job which occurred on Christmas Eve day. Fortunately, Sunset Air scheduled two install teams to help with a timely installation process. Matt oversaw his double crew and finished the job in half day’s work. Equipment usage was explained to us and questions were answered. The crew cleaned everything and even swept the floor when finished. Matt was professional and knowledge and valued us as customers. His crews were the same. Three days prior to this installation, we had a Sunset Air service tech come out to examine our broken system. Aliston R. explained his findings and offered several options. He, too, was genuine, thorough, and knowledgeable. We have used Sunset Air for preventative maintenance for the past 12 years. They have provided good service with prompt arrivals, understandable explanations of the HVAC system, and competitive pricing
Matt S.
12/26/20
 
no comment
Garrell F., Cindy M.
12/24/20
 
Truly the most professional service company we have had the pleasure of working with. Lydia and Trevor kept us informed what would happen and it actually did. On time from estimate to completion.
Lydia F., Tyler C.
12/24/20
 
no comment
Lydia F., Tyler C.
12/24/20
 
On time,courteous and thorough. I would definitely recommend Sunset Air.
AJ S., Kaylynn L.
12/23/20
 
Always satisfied with your service
Sagar S., Cindy M.
12/22/20
 

No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.