Rhymes Heating and Cooling
9701 Gravois Road, St. Louis, MO 63123
Phone: 314-638-8181
Website: www.rhymesheating.com/



Rhymes Heating and Cooling - Our Reviews

Overall Rating

3534 star rating
(721 Reviews)
Facebook
582 star rating (119 Reviews)
ReviewBuzz
965 star rating (198 Reviews)
Google
715 star rating (146 Reviews)
Better Business Bureau
801 star rating (161 Reviews)
Judy's Book
211 star rating (43 Reviews)
Yelp
100 star rating (20 Reviews)
Happy Call
68 star rating (15 Reviews)
Other
92 star rating (19 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Rhymes Heating and Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Adam B. did a great job ion getting our furnace to work. Driving out to Fenton to pick up the parts and installing them, even though it was late afternoon.
Adam B.
01/04/17
 
(no comment)
Adam B., Darren N.
01/03/17
 
Great service, friendly and professional.
Adam B., Darren N.
01/02/17
 
Darren was very helpful when I called about 11pm sunday night 12/18,put me at ease. temp outside was single digits that night. Mike V was at my house by 9:45am Monday, saw problem right away & it was fixed. Hooray! very professional & courteous. i'm glad I use Rhymes.
Mike V., Darren N.
01/02/17
 
I have asked for a detailed invoice so I can make a claim on the furnace warranty but have not yet gotten one. I also did not like having to wait so long for a part in freezing weather. But Adam and Ron wee both great!

12/31/16
 
Good thorough service.
Adam B.
12/30/16
 
(no comment)
Adam B.
12/30/16
 
Adam, the service professional called in advance, came shortly after, and performed a service and check up of our furnace. He was quick and thorough, answered all of my questions, and left us as satisfied customers. Highly recommend Adam and Rhymes Heating and Cooling.
Adam B.
12/29/16
 
had our regular furnace inspection done....service person was very professional and courteous....job well done.
Mike V., Darren N.
12/28/16
 
adam is a very good tech, enjoyed his visit. team very accurate in there efforts.
Adam B., Darren N.
12/28/16
 
12/27 I noticed my furnance was only putting out cool not warm air and it ran continually. It was set on 70 and at best it was 65-67 degrees in my home. I was going to work and would be working 3 out of 4-12 hour shifts. They were so flexible with my schedule and my day off. Mike V came out 12/28 and serviced my unit. I'm blessed that is was something simple. Mike V was professional and very nice. I highly recommend Rhymes and Mike V. Thank you Rhymes and Mike V my home is warm again.
Mike V.
12/28/16
 
Woke up this morning to a furnace that would not kick on. Called Rhymes at 7:00 a.m., Frank was here by 8:10, fortunately it wasn't a major issue and he had it repaired by 8:30. He was very courteous and took time to describe the issue. 10/10 would recommend.
Frank R., Stephen R.
12/27/16
 
5 stars!!
Adam B., Darren N.
12/24/16
 
A wonderful group of experts in their field.
Adam B., Darren N.
12/24/16
 
Jen was great on the phone. Mike must have been having a bad day. I love Mike & Marian Ryan and would always recommend them despite one unfortunate event!

12/23/16
 
Adam B was very professional and able to explain his visit. He's been here before and is a great asset to the Company. I rate him beyond 5 stars. Well satisfied customer.
Adam B.
12/22/16
 
it was recommended that the circuit board and pressure switch be replaced. neither were the problem. the pressure switch has a manual reset button that needed to be pressed. that's all. system worked fine after resetting pressure switch.

12/22/16
 
Adam and the Rhymes team are always prompt, friendly, courteous, and knowledgeable. Don't think twice about calling Rhymes for service.
Adam B.
12/21/16
 
Great service, speedy and efficient. Had to call back about second furnace and he knew right away what I should do -- it started right up. (it was NOT something he neglected)
Adam B., Jen K.
12/20/16
 
(no comment)
Adam B.
12/16/16
 
When you need help with heating or cooling this is the company to call.
Mike V., Darren N.
12/14/16
 
We have used Rhymes for our heating and cooling needs since 1998. They are great to work with and very conscientious to do the work that needs to be done. I highly recommend them.
Adam B., Jen K.
12/14/16
 
Frank and Darren were a great help and answered all my questions and accommodated me regarding my busy work schedule. Great service. will use them again in the spring for AC.
Frank R., Darren N.
12/10/16
 
Adam is very thorough, knowledgeable, courteous & friendly! We specifically request him each time!
Adam B., Darren N.
12/10/16
 
(no comment)
Adam B., Jen K.
12/09/16
 
Adam, as he has in the past, did an excellent job servicing my furnace. Nothing has changed over the years and I'm glad to have him as my service person. He is, and has been friendly, knowledgeable, and courteous. I hope to see him on our next service call. Frank
Adam B., Darren N.
12/09/16
 
Professional, fast and courteous.
Frank R., Darren N.
12/09/16
 
Excellent experience! Adam B does a great job.
Adam B.
12/09/16
 
Adam was stellar in his work and explanation of what was done as well as what I need to do to keep my hvac running well.
Adam B., Darren N.
12/08/16
 
Adam has been here for clean and checks a number of times and always does a good job. He answers all my questions is very knowledgeable, helpful and courteous. It's always good to see him.
Adam B.
12/06/16
 
My overall experience with Rhymes was a 10 out of 10! First of all the office staff, Darren N., went above and beyond to accommodate my schedule so that the technician would be able to come out to my home the same day. Darren was extremely professional and helpful! I greatly appreciated his genuine effort during a time when I needed it most. Secondly, the technician who came to my home, Adam B., gave me a heads up warning call (which I appreciated) and arrived promptly. He was very knowledgeable and performed efficient and expert service. I greatly appreciated him taking the time to offer insightful advice and even show me a few pointers about my specific furnace and thermostat. I would recommend Rhymes to everyone in need of their services.
Adam B., Darren N.
12/03/16
 
I have a rental property and my tenant had the gas shut off unbeknownst to me. When I had Laclede Gas out to turn it back on, they discovered a problem with my furnace that needed attention before I could turn it on. The temperatures were getting down to the freezing mark so I needed heat. I called Rhymes at 5pm that evening and they sent someone out the very next day! The problem was resolved for a very fair cost. I spoke to Darren on the phone who set up the appointment and Frank was out to fix my unit!
Frank R., Darren N.
12/02/16
 
Adam is the best...Professional, compassionate and fair. I feel like I could never let anyone else in my house who will tell me the truth, be straight and champion me, as a customer the way he does. He is a gem. I am with Rhymes as long as Adam is!
Adam B.
12/01/16
 
Frank was awesome. Service was super fast and efficient
Frank R., Darren N.
11/28/16
 
(no comment)
Frank R., Darren N.
11/26/16
 
I spoke with Darren in the morning and he was very helpful and pleasant to talk to. In the afternoon , Mike called and said he was the service man and would be at my daughter's house in 20 minutes. My son in law went over and let the serviceman in and he said he completely explained the problem with her furnace and was very helpful.
Frank R., Darren N.
11/23/16
 
(no comment)
Adam B.
11/22/16
 
Always a pleasure to welcome Rhymes to our home. Everyone works very efficiently to provide high quality service.
Adam B., Jen K.
11/20/16
 
Adam has been a consummate professional. I specifically ask for Adam when I call Rhymes Heating and Cooling. On time, professional, experienced, and an outstanding representative for the company. As long as he works for Rhymes he will be whom I ask for when my unit needs it's twice yearly inspection. I've also posted, since ReviewBuzz seems to alienate those who lack technological skills, a most positive review on the BBB website. Thanks Adam and Rhymes for GREAT service. Jim & Kathy Blanke
Adam B.
11/19/16
 
We have used Rhymes for several years including an emergency AC replacement on a hot Sunday. We appreciate there response and have been pleased with their spring and fall service.
Adam B., Jen K.
11/17/16
 
Frank was on time and easy to work with. He went above and beyond what was expected, Darren scheduled me in immediately even though it wasn't an emergency and worked with me so that I didn't have to spend my entire afternoon waiting on the service man to arrive.
Frank R., Darren N.
11/16/16
 
My family and I are residents in St. Louis for 18 years. We are very pleased with the services of Rhymes Heating and Cooling. Preparing the furnace for heating in the fall, and for cooling in the spring is an important part of mainteance. The technicians of Rhymes do an excellent job providing the semi-annual maintenance.
Adam B.
11/04/16
 
Adam did great job! He is friendly and courteous and definitely knows His business. I always enjoy when he comes for service.
Adam B.
11/04/16
 
For the second time, Adam has provided us with excellent, professional service. We will definitely be calling Rhymes back in the future for our heating/cooling needs!
Adam B.
11/03/16
 
I have used Rhymes for years. When I had a problem on a Friday afternoon, they rearranged their schedule to accommodate a visit. Thank you!
Mike V., Darren N.
10/31/16
 
We have been customers of Rhymes for many years and enjoyed having Mike V. here to get us ready for the fall/winter weather. Mike has been here before and it was nice having him back again. He went right to work, got the job done, and was very efficient, pleasant and helpful. Hope he'll be back in the spring to get us ready for the warmer weather. Jan Baron
Mike V.
10/30/16
 
As always, great service from Rhymes Heating & Cooling! Thanks Jen & Frank for your courteous & knowledgeable service!
Frank R., Jen K.
10/29/16
 
Adam did a great job. All work done in one day. Excellent! Will definitely call again and recommend.
Adam B.
10/26/16
 
Adam B. has serviced our condo before and has been extremely courteous and efficient. He performed his task quietly and answered any questions put to him. We have used Rhymes for several years for both routine service and system installation and always been satisfied. I would strongly recommend Rhymes Heating and Cooling.
Adam B.
10/26/16
 
Jen was very polite and helpful in finding an appointment time that fit my schedule. Before the repairman came, he had called and told me he was on the way and gave me his name so I would recognize him when he arrived. He too, was very polite and pro- fessional in getting the job done. He explained what he had done and thanked me and was soon on his way. (Arrived very close to the expected time.) I reccomend these 2 fine employees of Rhymes Heating and Cooling.
Mike V., Jen K.
10/26/16
 

No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.