Rhymes Heating and Cooling
9701 Gravois Road, St. Louis, MO 63123
Phone: 314-638-8181
Website: www.rhymesheating.com/



Rhymes Heating and Cooling - Our Reviews

Overall Rating

3534 star rating
(721 Reviews)
Facebook
582 star rating (119 Reviews)
ReviewBuzz
965 star rating (198 Reviews)
Google
715 star rating (146 Reviews)
Better Business Bureau
801 star rating (161 Reviews)
Judy's Book
211 star rating (43 Reviews)
Yelp
100 star rating (20 Reviews)
Happy Call
68 star rating (15 Reviews)
Other
92 star rating (19 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Rhymes Heating and Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


I highly recommend Rhymes. They are always pleasant and helpful both on the phone and when they’re in your house working. They have always fit me in quickly when I’ve had a problem with my air conditioner or furnace. If I ever have to replace them I will definitely buy from them.
Frank R., Darren N.
05/24/18
 
Rhymes Heating and Cooling responded to my broken air conditioner the day after I called. Service Pro **** * arrived, fixed the problem and was out the door in a half hour. Amazing good service!
Adam B.
05/23/18
 
Your recent service was great. No issues.
Shelby W., Adam B.
05/23/18
 
Rhymes did a professional, quality job on checking my air conditioner for summer. Thank you guys I recommend you as a solid business.
Adam B., Darren N.
05/22/18
 
Adam was great and very caring. I appreciate that. DARREN new it was getting hot he said it would be Monday before they could get to me .he called me right back and said they would come today . you have the best people
Adam B., Darren N.
05/22/18
 
Rhymes Heating and Cooling--Excellent company. *** scheduled our seasonal checkup on 5/18/18 and **** performed the service. *** was as courteous as always and **** did his usual excellent job. **** was on time and was very efficient and pleasant. We have been using Rhymes for 8 years now (since 2010) and will continue to do so. Great Job! Keep up the great work. 5 Stars! **** & ***** * -- St. Louis, MO
Adam B., Jen K.
05/22/18
 
Rhymes Heating and Cooling--Excellent company. Adam did his usual great job and Jen scheduled a convenient time for our seasonal checkup. We have been using Rhymes since 2010 and are very happy with their kind, courteous and proficient service. We will continue to use them. Great Job! Keep up the great work. Fred & Cindy B.--St. Louis city
Adam B., Jen K.
05/22/18
 
Shelby was very pleasant and knowledgeable on the phone and was able to get me an appointment as quickly as possible. Mike performed my furnace checkup in his usual excellent way and was very courteous. He has done this for us before and is always very thorough at his job. We have used Rhymes since 2010 and will continue to use Rhymes Heating and Cooling. Good Job! Keep up the great work! Fred & Cindy B. of St. Louis.
Adam B., Jen K.
05/22/18
 
good service
Mike V., Darren N.
05/08/18
 
I called on Thursday afternoon, and even though I was a new customer, **** was here Friday at 11:30. He found the problem right away and fixed it in no time. He explained the repair to me, patiently answered my questions, and told me what might be needed in the future. I'm so happy I called Rhymes!
Mike V., Darren N.
05/04/18
 
These guys are very professional.
Frank R., Darren N.
05/03/18
 
**** was very accommodating when we ran into a little issue with the AC fuse. He took the extra time and effort to make everything right. Thanks ****
Mike V.
05/01/18
 
I called on Thursday afternoon, and even though I was a new customer, Mike was here Friday at 11:30. He found the problem right away and fixed it in no time. He explained the repair to me, patiently answered my questions, and told me what might be needed in the future. I'm so happy I called Rhymes!
Mike V.
04/27/18
 
**** * just completed semi annual check of ac and heating system. He was friendly and polite. He was efficient and gave a good explanation of his service and the state of our system. Thanks,
Mike V.
04/25/18
 
**** * with Rhymes Heating and Cooling serviced my furnace/air conditioner this morning. He gave me excellent service. He was on time, got right to work and did what needed to be done efficiently and completely. These are all the reasons I have used Rhymes for many years and will continue to use them.
Mike V.
04/24/18
 
Our recognition Adam was great. Called when he was on his way, diagnosed the problem quickly, and had it fixed within a reasonable time frame.
Adam B., Darren N.
04/10/18
 
Adam had an attitude because Rhymes did not install the appliance , it appeared that he enjoyed the fact that we would be without hot water. We chose another service to finish the job and they did it at a much lower cost then you estimated.

04/04/18
 
Ron showed up at time provided,introduced hisself,driscebied what was needed to be done and handled it in a professional manner. I’ve been using Rhymes for 5 years and never had a issue.
Ron S., Darren N.
03/24/18
 
Of course on a cold day, our heat was not working. I called the office and my request was promptly handled by ******. Within a couple of hours, **** ** arrived, diagnosed the problem and had our heat running in no time. What a professional business operation. Excellent job!
Mike V., Darren N.
03/07/18
 
Of course on a cold day, our heat was not working. I called the office and my request was promptly handled by ******. Within a couple of hours, **** ** arrived, diagnosed the problem and had our heat running in no time. What a professional business operation. Excellent job!
Mike V., Darren N.
03/07/18
 
best
Frank R., Darren N.
03/01/18
 
I was somewhat dissapointed with the work due to the water leaking in my newly installed furnace. If I had not called to get my inspection it would have probably leaked for a long time causing some serious problems. A repair man came out today and did the repair on the furnace. I hope I donot have any further problems since this is a brand new furnace.
Adam B., Darren N.
02/14/18
 
Response to the problem and getting the parts was handled very quickly and professionally! I have used them before and will continue to use and recommend them to all.
Mike V., Darren N.
02/13/18
 
We were out of town and a friend met Mike V. at our home thanks to Darren N. Mike was able to diagnose the problem and take care of it so that we had heat again in this cold winter! Thanks!
Mike V., Darren N.
02/11/18
 
I have used RHYMES HEATING AND COOLING since at least 1999, if not longer. From the initial phone call to the technician leaving my house, courtesy, professionalism and experience is exceptional.
Shelby W., Mike V.
02/06/18
 
Mike was friendly, courteous and knowledgeable. I would definitely use Rhymes again.
Mike V., Darren N.
01/27/18
 
I have had the pleasure of having Rhymes Heating & Cooling service my needs for well over 15 years. They have excellent service. On my most recent call for service (1/10/18) Darren N. of the office staff handled my call professionally and made the appointment time to fit my needs. Darren took all of my information and listened to my concerns. He reassured me that the technician would call me when he was on his way. Service Technician Mike V. responded on time and immediately took care of my complaint in a professional manner. Mike explained what he had to do to fix my problem of no heat. Both Darren and Mike are very courteous and professional which make any call for service to Rhymes a pleasant experience. I highly recommended Rhymes Heating and Cooling to all my friends and relatives.
Mike V., Darren N.
01/23/18
 
****** was very kind and efficient in helping scheduling a team member to come to my house to address the problem with my furnace. He communicated throughout the process and even ordered the needed part to be shipped overnight. Much appreciated as it was pretty cold outside and inside! Thank you!
Mike V., Darren N.
01/19/18
 
I can't say enough good things about this company. Over 14 years ago our very old furnace went out shortly after we brought our new baby home. We had a lot going on...and a new furnace wasn't in the budget, but Rhymes helped us determine in the long run, a quick fix wasn't a smart move financially...and they were correct. Fast forward to this morning on the tail end of some of the coldest days and nights I can remember when I wake to find my furnace didn't work. I called them first thing as they have serviced our air and furnace! Darren got us squeezed in on the schedule and Adam arrived mid day, greeted our dog, and went to assess the issue. He figured it out quickly, but the part needed to be ordered and they could install tomorrow. Luckily, Adam put in a good word for us and Darren was able to find the part, called me back quickly and Mike came late afternoon to install! We have heat! They have come through in a pinch for us a few times! Great service, great people.
Adam B.
01/18/18
 
I can't say enough good things about this company. Over 14 years ago our very old furnace went out shortly after we brought our new baby home. We had a lot going on...and a new furnace wasn't in the budget, but Rhymes helped us determine in the long run, a quick fix wasn't a smart move financially...and they were correct. Fast forward to this morning on the tail end of some of the coldest days and nights I can remember when I wake to find my furnace didn't work. I called them first thing as they have serviced our air and furnace! Darren got us squeezed in on the schedule and Adam arrived mid day, greeted our dog, and went to assess the issue. He figured it out quickly, but the part needed to be ordered and they could install tomorrow. Luckily, Adam put in a good word for us and Darren was able to find the part, called me back quickly and Mike came late afternoon to install! We have heat! They have come through in a pinch for us a few times! Great service, great people.
Mike V.
01/18/18
 
Making an appointment is always easy. Frank is knowledgeable and efficient and friendly.
Frank R., Darren N.
01/18/18
 
Called early morning and spoke with Darren. He was incredibly helpful and gave me all the information I needed! Scheduled Adam to come out and he was at my door in a little over an hour. He called ahead to let me know he was on his way. These guys are fantastic with great customer service. I was not an existing customer when I called, but they will be my HVAC team from now on! Thank you Rhymes!
Adam B., Darren N.
01/17/18
 
Our furnace man did a great job. Very nice and efficient.
Adam B., Darren N.
01/17/18
 
I have been during business with Rhymes for 15 years. They have replaced my a/c and furnace. Every time they have done excellent work. I would recommend them to anyone.
Shelby W., Adam B.
01/16/18
 
****** *** **** were very informative and cooperative in booking my appointment performing the service.
Shelby W., Adam B.
01/16/18
 
Furnace had not been checked out and maybe 2 years he was there for 15 minutes or so said he cleaned a couple things I would think that it would a little bit dirtier hopefully he cleaned it properly

01/11/18
 
Prompt service. Adam did an excellent job cleaning and evaluating my older furnace. Great job.
Adam B., Jen K.
01/08/18
 
Great service
Shelby W., Frank R.
01/05/18
 
Great work!
Shelby W., Frank R.
12/26/17
 
Very nice, knowledgeable and professional.
Shelby W., Mike V.
12/22/17
 
The people at Rhymes are all outstanding! I highly recommend the for all of your heating and cooling needs from purchasing units to installation and maintenance. - Jim Day
Adam B., Darren N.
12/22/17
 
Awesome service! Rhymes is always so friendly and helpful and honest!
Shelby W., Adam B.
12/18/17
 
Rhymes Heating and Cooling is a wonderful company. ****** who answers the phones and organizes appointments and my service Pro **** * are AWESOME.
Mike V.
12/18/17
 
Everyone was very professional and courteous. Even though the news was bad (we need a new furnace), they were very helpful and knowledgeable.
Adam B., Darren N.
12/15/17
 
Shelby was very pleasant and knowledgeable on the phone and was able to get me an appointment as quickly as possible. Mike performed my furnace checkup in his usual excellent way and was very courteous. He has done this for us before and is always very thorough at his job. We have used Rhymes since 2010 and will continue to use Rhymes Heating and Cooling. Good Job! Keep up the great work! Fred & Cindy B. of St. Louis.
Shelby W., Mike V.
12/13/17
 
Great group. Great job.
Darren N., Stephen R.
12/13/17
 
A special thank you to Adam, Darren and Rhymes for getting me through a nasty situation with the humidifier on my furnace. Not only was the problem remedied very quickly but I was treated with true concern and like I was one of the family ... as ALWAYS! Adam even helped me move some extremely heavy, water-soaked runner throws that I was unable to move by myself. I always rest assured that Rhymes will take good care of me and thank them for that peace of mind.
Adam B., Darren N.
12/05/17
 
So happy with the service we received today. I highly recommend this company! Janet
Mike V., Darren N.
12/01/17
 
Adam gets all-star status and receptionist did a nice job, too.
Adam B., Jen K.
12/01/17
 
I've been doing business with Rhymes for many years. I get the twice yearly cleaning and check for my units, furnace and a/c. My equipment is ld but runs beautifully. They'll put in the replacements when the time comes. Staff, **** *** ******* we're friendly and helpful.
Adam B., Darren N.
11/30/17
 

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