Rhymes Heating and Cooling
9701 Gravois Road, St. Louis, MO 63123
Phone: 314-638-8181
Website: www.rhymesheating.com/



Rhymes Heating and Cooling - Our Reviews

Overall Rating

3534 star rating
(721 Reviews)
Facebook
582 star rating (119 Reviews)
ReviewBuzz
965 star rating (198 Reviews)
Google
715 star rating (146 Reviews)
Better Business Bureau
801 star rating (161 Reviews)
Judy's Book
211 star rating (43 Reviews)
Yelp
100 star rating (20 Reviews)
Happy Call
68 star rating (15 Reviews)
Other
92 star rating (19 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Rhymes Heating and Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Rhymes installed a new furnace in our basement and we have been very pleased with their service from start to finish. Every member of the team was professional, courteous and informative. This was also part of a a basement remodel and there was extra work to be done. They showed us different ways to do things that helped us save money. I would highly recommend them.
Ron S.
10/16/18
 
Very thorough and good at explaining.
Adam B.
10/10/18
 
Very polite, very professional
Frank R., Darren N.
10/04/18
 
I have been using Rhymes since 2011 yearly ac and furnace checks. Scheduling is easy, the office staff is very friendly, and the technicians who have made these regular checkups are very thorough and most definitely eager to answer any and all questions. Two years ago while living out of town for the summer, my ac malfunctioned. My daughter and her boyfriend were staying at the house in my absence. After they notified me, I immediately called Rhymes and explained the situation. I gave them my daughter and her boyfriend's names and numbers. Rhymes responded that day and made the repairs within just a few hours of my call to their office. I gave the needed credit card info over the phone and all was well. Rhymes is reliable, skilled, customer friendly, and trustworthy....
Mike V., Darren N.
10/03/18
 
Would not consider any other company for HVAC needs. They have provided excellent service for multiple needs: Home, Business Building, Rented Condo. Cannot say enough about service and value!
Frank R., Stephen R.
10/03/18
 
(no comment)
Mike V., Darren N.
09/20/18
 
Rhymes alway is on time and does a great job.
Savannah W., Mike V.
09/15/18
 
First of all, I’m always impressed with how quickly Rhymes gets someone out to my house if I have an issue. Today I called in the morning and they had someone at my house about 1/2 later. Secondly, this is the second time Adam B. has been the technician called to my home. Both times I’ve been extremely impressed by his friendliness, professionalism and his ability to find the problem and come up with a solution quickly. Rhymes will continue to be the first place I call when I have heating or cooling issues!
Adam B.
09/12/18
 
(no comment)
Adam B., Stephen R.
09/12/18
 
(no comment)
Frank R., David R., Stephen R.
09/11/18
 
**** is always very professional and on time! He is a good diagnostician and does his work in a timely fashion.
Adam B.
08/24/18
 
Adam was friendly, competent, and fast -- thanks!
Adam B.
08/21/18
 
Fantastic professionalism and responsive. On time, knowledgeable and thorough
Adam B.
08/09/18
 
***** helped us determine how bad a problem we had.
Frank R., Darren N.
08/09/18
 
Darren and Frank responded in lightning-quick time and quickly resolved my A/C issue on a VERY HOT August afternoon. Rhymes mechanism for quick response has always been top-notch.
Frank R., Darren N.
08/04/18
 
Friendly and very helpful. Quick to help.
Adam B., Darren N.
08/01/18
 
They showed up within the time period they gave me. They were professional and made the quick fix to get my AC running again, with suggestions on longer term solutions. Will definitely use them again.
Adam B.
07/27/18
 
I called on a Friday at 3:30 and ****** at the office had **** the Service Technician at my house within the hour. Mike was very nice and had my AC up and running in 10 minutes. They were awesome!
Mike V., Darren N.
07/23/18
 
Thank you for coming out the same day our unit stopped working!!! We so appreciate the fact it could be repaired! Thank you!
Adam B., Darren N.
07/20/18
 
I have been using Rhymes since at LEAST 2003 and will continue until I no longer live in this house, or another. They are professional, courteous, caring; and they
Adam B., Darren N.
07/19/18
 
Could not have asked for more
Mike V.
07/18/18
 
Have had Rhymes out on several occasions and always satisfied with their service and the technician, Adam.
Savannah W., Adam B.
07/18/18
 
Did a fantastic job! Adam was in and out in no time to clean and service my air conditioner! I paid up front for the furnace and AC so they will be back in the fall! **You get a discount when you do both!!
Savannah W., Adam B.
07/15/18
 
Rhymes always provide great service. Would highly recommend them for any service or institution.
Savannah W., Brandon L.
07/07/18
 
Very thorough service and pleasant employees. Very willing to answer any questions necessary.
Adam B., Darren N.
07/05/18
 
Always reliable!
Jen K., Brandon L.
07/03/18
 
I only use Rhymes for any Heating and Cooling service! They are 100% professional and I feel they try their best to get to my house whenever I need them!
Frank R., Darren N.
07/03/18
 
Great.
Savannah W., Adam B.
07/01/18
 
Had an appointment for 25th of June. Took day off work lost pay an they didn't show. They told me it was for 27th. They were wrong. Got this survey on 26 asking how I like their service how ironic
Frank R., Darren N.
07/01/18
 
The staff and crew of Rhymes Heating and Cooling are excellent. They are very knowlegeable, work fast and clean up after themselves.
Savannah W., Ron S.
06/30/18
 
Great work
Darren N., Brandon L.
06/27/18
 
Brandon was very courteous and I appreciated that he explained what he had checked on the equipment.
Savannah W., Brandon L.
06/26/18
 
Rhymes was timely, called ahead, very professional & courteous.
Adam B., Darren N.
06/26/18
 
No complaints, everyone was nice and did a great job .
Savannah W., Brandon L.
06/26/18
 
Brandon did a good job on our cooling equipment. The first question on your survey asks how likely I am to refer people to Rhymes. Although I was quite satisfied with Rhymes service, I can't think of a time that I ever referred anyone to an HVAC company, and I don't think I'm likely to start.
Savannah W., Brandon L.
06/26/18
 
Savannah was very helpful making the appointment and finding a time that would work for me. Brandon was very helpful answering questions and explaining things. Did a thorough clean and check.
Savannah W., Brandon L.
06/25/18
 
Very good experience while they installed a new AC and Furnace. *** *. is great with his technical knowledge and very personable with the customer.
Ron S.
06/22/18
 
Rhymes is my go to furnace company. They do an excellent job. Frank is a familiar face, very pleasant an provides a check-up that I can rely on. Thank you.
Savannah W., Frank R.
06/21/18
 
Savannah W was very helpful on the phone to help schedule an appointment. Mike V came to the house for the service call. He did a great job. I would definitely recommend this company for all your needs.
Savannah W., Mike V.
06/21/18
 
Very thorough and professional.
Savannah W., Brandon L.
06/21/18
 
Our experience with your company has always been excellent. Adam, our service man is very efficient and dependable. I would recommend your company to anyone and have given several people your name.
Savannah W., Adam B.
06/20/18
 
(no comment)
Darren N., Brandon L.
06/20/18
 
We had an AC/ furnace system installed a few years ago, and this past week we had a problem with the AC. **** was the technician that came out and he was very professional and courteous. Right away he noticed it was the capacitor and replaced it. Unfortunately, the thermostat was giving a reading that was showing the temperature in the house was not meeting the requirements which resulted in having to charge the nest thermostat from the computer. The whole team worked with me to resolve the problem since my husband was currently out of town and I had no idea what I was doing with the nest. ****** *** ******* walked me through the process even though it was not purchased through Rhymes. Everyone was very professional and helpful. I could not recommend a better team. Thank you for all of your help!!!
Adam B., Darren N., Stephen R.
06/19/18
 
There is no service better than Rhymes. I call and the problem gets fixed. The Ryan's are a great family and they run their business as a family. I would recommend them to anyone who needs work done. Thanks Guys!! Dana Wrablik
Frank R., Darren N.
06/13/18
 
using Rhymes for over 20 years-and they are reliable
Shelby W., Frank R.
06/01/18
 
We were VERY pleased with the service. Thank You!!!
Jen K., Brandon L.
06/01/18
 
What an awesome heating and cooling company. My air conditioner quit working on the 95° day at 1 PM, Rhymes heating was there by 230 and had it running. They said all I needed was a little Freon. I know they were busy, but they made time to take care of me. Why would anyone want to go anywhere else
Adam B., Stephen R.
05/31/18
 
I had an excellent experience with Rhymes. Friendly, courteous, and professional.
Adam B.
05/29/18
 
Prompt courteous always fixes the problem!
Frank R., Darren N.
05/26/18
 
FRIENDLY, EFFICIENT, PROMPT, COMPLETE.
Shelby W., Brandon L.
05/25/18
 

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