Rhymes Heating and Cooling
9701 Gravois Road, St. Louis, MO 63123
Phone: 314-638-8181
Website: www.rhymesheating.com/



Rhymes Heating and Cooling - Our Reviews

Overall Rating

3534 star rating
(721 Reviews)
Facebook
582 star rating (119 Reviews)
ReviewBuzz
965 star rating (198 Reviews)
Google
715 star rating (146 Reviews)
Better Business Bureau
801 star rating (161 Reviews)
Judy's Book
211 star rating (43 Reviews)
Yelp
100 star rating (20 Reviews)
Happy Call
68 star rating (15 Reviews)
Other
92 star rating (19 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Rhymes Heating and Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Very reasonable price. Very professional and friendly estimator and installer. Had air and heat installed in half a day. Excellent service!!
Jen K., Steve M., Dan R.
06/10/15
 
Service went well. Quick, personable, and informative. Taught me some new tricks on how to clean the air filters and gave good advice.
Mike V.
06/10/15
 
My air conditioning was running but did not seem to be cooling since I started using it this season. I called Rhymes to discuss what their coupon on Angie's List covered and was going to purchase it but Darren at Rhymes walked me through troubleshooting my air conditioning problem over the phone and solved the problem. Darren went out of his way to help me and as a result saved me a trip charge. Darren's recommendation was extremely helpful. Darren/Rhymes went above and beyond what any company would do by helping me over the phone, and I will definitely use them in the future.
Darren N.
05/07/15
 
One of four bidders for a new furnace, air conditioner, filter and humidifier. It was a good, professional bid at what I considered a fair price.
Steve M.
03/17/15
 
We had Rhymes provide our maintenance agreement on two systems in our two story house in Wildwood. Everything has been perfect. We can recommend Rhymes as a company with integrity and experience and very reasonable prices. This makes for a great value.
Adam B.
10/08/14
 
It was fine. This is the company that installed our new furnace and air conditioning two years ago. They were professional and timely. We will continue to use them.
Frank R.
10/01/14
 
Repaired the upstairs cooling unit that was located within the attic. Service was outstanding. Upstairs air conditioner went out in the morning and they sent out a service technician, Frank, right away. There was work done on the unit twice last year but the work done was by two other companies (they were sent by the homeowners warranty insurance co). Now without a policy and free to choose my service provider, I picked Rhymes because they were family owned and I grew up in a family business and good families tend to do good work. I immediately noted the difference with Rhymes. Frank was very professional in all aspects and was able to quickly diagnose the problem and ordered the parts for the repair. While waiting for the parts, he patched the unit together to get it running until the full repair could be done. He returned later in the day and installed the new piece and was out the door by 4pm. He was great about answering all my annoying questions about new unit options, costs, how to get it up there etc...even though he doesn't do installations. Unit is working well now and is upstairs just humming away. Yes, Rhymes the repair seemed pricey, but skilled/professional employees and quality parts don't come cheap. I would rather pay slightly higher price for the all around top quality service I received than to get by cheap with anything less. I became a loyal customer today and will certainly hire them again in the future. What really set Rhymes apart was the quality of the technician. Other companies were able to fix the problem but they didn't have the level of professionalism Rhymes had. I'm picky about the people that work on my home and I will stay away from the home warranty so I can keep the freedom to choose professionals like these.
Frank R.
08/15/14
 
Annual service call on 2 air conditioner units; added coolant to one of the units. Service was as expected as I've had the company out annually for several years now. They were prompt, explained issues they did (needed coolant in one unit)or did not (all other parts of the system were operating correctly) find with my system and what needed to be done to keep it running optimally. Also, cleaned up any areas before they left.
Frank R.
06/18/14
 
We did use Rhymes to put a new air conditioning unit. It was great and I had no complaints. They showed up when they said they were going to and they offered us some rebate on the price and they came through without any problem. The air conditioning units we put in are more cost-efficient so we like that and the people we dealt with were all really nice. I'm sure they were good on price.
David R., Steve M.
05/16/14
 
The service technician showed up promptly and was very professional...He performed a diagnostics and found my AC was low on coolant, he added some to it and it works great.
Adam B.
05/14/14
 
I used Rhymes Heating & Cooling to work on our air conditioners. They did good! They did what they said they were going to do. Their price was reasonable. They were efficient.
Frank R.
05/13/14
 
Rhymes is very easy to work with. When I called the office to ask about this service and prices the people I talked to were very friendly and polite. they quickly and easily answered my questions and worked with me to schedule the service. On the day of the service they arrived at the scheduled time. They were polite and friendly. They were careful to cover their shoes to protect my carpeting. They technician was happy to answer my questions and to remind me how to turn off the humidifier. The work was finished in a timely manner and thoroughly.
Frank R.
05/06/14
 
Excellent local business with good family values. A pleasure.
Adam B.
04/16/14
 
Rhymes was the best! We moved out of state and had our home up for sale, it had been sitting for over a year - we finally sold the house!!! But one part of the negotiation was replacing the furnace. I found Rhymes Heating & Cooling through a google search, I called them for a quote and they went out there the SAME DAY! They were competitively priced but we chose them because of how easy they are to work with - we're out of state and you would never have thought because of how helpful and simple they made the process. Although we are not in MO any longer we have given their info to our realtor and a few other people because of how professional Rhymes is.
Ron S., Steve M.
04/03/14
 
did what they promised and at a reasonable price
Mike V.
03/10/14
 
Rhymes is our go-to HVAC provider. They provide regular maintenance and check-ups. Most recently, they helped us fix a leaky AC unit. Everything was great, prompt, courteous, informative and professional.
Mike V., Adam B., David R.
03/01/14
 
I used Rhymes for heating and cooling service. They did the entire boiler for me. They're great and perfect. Everything is good. They did a nice job. They came and did what they said; cleaned out and then left. I recommended them to my neighbors a couple weeks ago.
David R.
02/13/14
 
Received a quick response for service call as it was a cold day and the house belongs to my elderly parents. service tech was courteous and informative. salesman was very informative and friendly, even brought a heater for the night. Crew installed furnace in a timely manner and were clean and friendly. I had heard good things about Rhymes and I will use them in the near future for an air conditioner at my parents house
Adam B., Steve M.
01/28/14
 
Our furnace stopped working on the coldest night of the year. We called Rhymes the next day and they had a service technician out within 2 hours. He offered to fix the problem but because our furnace was 35 years old, he recommended that we look at new furnaces before spending a lot of money fixing the old one. The salesman came out and showed us all the options they offered. No pressure, just good information, knowledge, and experience in the industry. After looking at all our options, we decided to buy a new furnace. Rhymes offered multiple financing options, with zero out of pocket and well within our budget. The install team was out the next morning with our new furnace. The team was professional and had the old furnace out and the new one installed within a few hours. This all was accomplished in less than 24 hours. And the temps in the single digits, we were very thankful for the hard work and dedicated Rhymes staff from service, sales, and installation.
Adam B., Ron S., Steve M.
01/28/14
 
After watching our electric bills skyrocket this past winter we decided it was time to get competitive pricing to replace our 38 yr old system with a new system. First we had the big conglomerate guys in town come out and give us a price. They priced us some ridiculous number on a system that was way overkill. Next we had a smaller company that we heard about on the radio. They priced us a system that was cheap I felt was not adequate for my needs. In summary, I felt like they were trying to sell me what they wanted to sell me and not what I was asking for or needing. Then I called Rhymes and their salesman came out and sat down with me and did a thorough analysis of what my needs were, what kind of infrastructure was already in place, and what my budget was. They were able to give me several options at different price ranges and we quickly came to an agreement. They were able to install the new equipment in a matter of days. Everything from sales to installation was professionally handled and we are very satisfied with our new system and smaller electric bills. I would definitely recommend Rhymes Heating and Air to anyone needing a new system.
Ron S., Steve M.
01/17/14
 
Had a technician out to do a clean and check. He cleaned and tightened everything up and even did a minor repair. He was very knowledgeable and explained everything. No extra charges! Sometimes you think these service calls are just ways to generate extra business, but Rhymes has always been very honest and good at what they do.
Darren N.
11/20/13
 

No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.