Rhymes Heating and Cooling
9701 Gravois Road, St. Louis, MO 63123
Phone: 314-638-8181
Website: www.rhymesheating.com/



Rhymes Heating and Cooling - Our Reviews

Overall Rating

3534 star rating
(721 Reviews)
Facebook
582 star rating (119 Reviews)
ReviewBuzz
965 star rating (198 Reviews)
Google
715 star rating (146 Reviews)
Better Business Bureau
801 star rating (161 Reviews)
Judy's Book
211 star rating (43 Reviews)
Yelp
100 star rating (20 Reviews)
Happy Call
68 star rating (15 Reviews)
Other
92 star rating (19 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Rhymes Heating and Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Stephen and the whole gang are 2nd to none. Pleasant, professional, and trustworthy.
Diana M., Stephen R.
11/16/21
 
Ron was a very pleasant professional installer. He answered any questions I had and showed me the finished product. Everything was cleaned up. All in all, a positive experience.
Ron S.
06/05/21
 
no comment
Adam B., Darren N.
11/24/20
 
professional service why I’ve been using Rhymes for over 20yrs now—Darren always willing to help secure an appointment since I work out of town and Aaron was very thorough and professional throughout the inspection
Aaron R.
11/19/20
 
Steve was very helpful and responsive to all of my questions and needs. The services men were so nice and helpful. They did a great job and were extremely hardworking. Great company all around.
Jane B.
11/13/20
 
very helpful to schedule time.
Jane B.
11/03/20
 
We had a furnace, air conditioner, water heater and thermostat installed by Ron, Randy, and Marshall. This big project was completed in one day. The installation and the cleanup were done very professionally. This team really knows what teamwork is and it showed by their actions that day. We are new customers for Rhymes and we will continue to use their services since we are very pleased with their work ethic. Prior to the installation Steve M. came to our house and thoroughly explained the proposal to us. We were also pleased with how Steve handled himself and how pleasant he was. He made us feel very comfortable with his explanations.
Jane B., Ron S.
11/02/20
 
Both Adam and Darren were both professional. Adam was on time as Darren stated he'd be. Both gentlemen were a pleasure to talk with, plus Adam was honest with my problem which caused to price of my repair to be very acceptable. Great job from the both of them!!! Rhymes Heating and Cooling will be my go to company in the future.
Adam B., Darren N.
10/19/20
 
Prompt and very professional. I just had my fall checkup on furnace and humidifier .
Jane B., Adam B.
10/14/20
 
They call prior to arrival. Thorough HVAC tune up and cleaning.
Adam B., Darren N.
10/14/20
 
Mike V always does a great job!
Mike V., Darren N.
10/09/20
 
no comment
Frank R., Darren N.
10/08/20
 
Our experiences with Rhymes have never been less than .
Diana M.
10/06/20
 
Very happy with my recent furnace and AC installation. Work started and completed on time. The team was very courteous and answered all my questions.
Brian R., Ron S., Darren N.
10/05/20
 
Tech arrived an hour before 8 am appointment to inspect two story chimney flue liner. Used a mini flash light, mirror & iPhone to inspect flue from basement access. I was expecting a video camera with a cable probe. There was no way a liner failure in the upper 2/3 could be detected with this method. Most disappointed in this inspection & won’t hire them to replace my flue liner or service my HVAC system.
Darren N.
09/29/20
 
Adam was nice, efficient, and turns out it was a quick fix for our water heater. I really appreciate Rhymes service. We've used them for several years
Adam B., Darren N.
09/09/20
 
They are always very responsive when I call, and show up when they say they will. They have been doing the HVAC systems in our home for 26 years and we are always very satisfied!
Darren N.
09/03/20
 
Darren is very helpful and professional. He provided my client and me with great information and options for how to move forward. A great service partner! Will definitely move them to the top of my list!
Darren N.
09/01/20
 
great staff and service
Diana M., Frank R.
08/20/20
 
I can't say enough good things about this company and their employees! Darren helped me, on his day off, over the weekend when my system wasn't cooling. He was very patient and walked me through different things to try and check over the phone. Frank came out to the house, first thing Monday morning and had it cooling off in no time. He was so professional, kind and gave me a lot of helpful information. I won't go anywhere else from now on. I felt like I could completely trust them and they were fair with the price!! I HIGHLY recommend this company!
Frank R., Darren N.
08/17/20
 
no comment
Darren N.
08/14/20
 
What a great experience! We used Rhymes to install a new ac/furnace/thermostat, and we are so happy with our choice. Steve was very knowledgeable and thoroughly answered our many questions. We felt very good about the high quality of the equipment he was recommending for our needs, and Rhymes was very competitive in terms of price. They worked hard to secure our equipment, despite industry challenges related to COVID-19, and the install and office teams were great too (very efficient and helpful). Rhymes was highly recommended to us by several people we know, and now we know why. We highly recommend them, and will be using Rhymes to service our equipment moving forward.
Jane B., David R.
08/12/20
 
I was very happy with my entire experience with Rhymes Heating and Cooling. It was quick and easy to set up the appointment with Darren. Adam called before he arrived and was able to quickly find the issue and fix it without any issues.
Adam B., Darren N.
08/05/20
 
Very timely response and excellent service. I highly recommend Rhymes Heating and Cooling.
Frank R., Stephen R.
08/01/20
 
My grandmother had been without air conditioning for days and was getting the run around from an individual who said they would fix it. I called and spoke with Darren and even though they did not have an appointment that day, they fit in one for my grandmother. Frank wore a mask the entire time and socially distanced appropriately. I will be recommending this company to everyone! THANK YOU!
Frank R.
07/23/20
 
ron s and his crew did a wonderful job would recommend Rhymes to anyone looking for excellent work very professional from the main office to the final product
Ron S.
07/16/20
 
We have used Rhymes for all of our heating/cooling needs. Excellent customer service, great quality, and work fast!
Jane B., Joe P., David R.
07/08/20
 
We used Rhymes when we had an ac and heater installed at our old house and had them maintain the system when we lived there. We moved about 2 years ago and we still use them to maintain our system at the new house. When the day comes that we need a new system we will use them to install it. Great company, good work, professional and friendly.
Diana M., Adam B.
07/02/20
 
We used Rhymes when we had an ac and heater installed at our old house and had them maintain the system when we lived there. We moved about 2 years ago and we still use them to maintain our system at the new house. When the day comes that we need a new system we will use them to install it. Great company, good work, professional and friendly.
Diana M., Adam B.
07/02/20
 
My experience with this company is mixed and questionable. While I appreciate learning my system is still in good shape and doesn’t need to be replaced and not being charged for unnecessary repairs. I’m still stuck with the same problem after 2 visits and paying $125 for a house call and a wet clean. Guess I’ll be calling another company come Monday.
Aaron R., Darren N.
06/26/20
 
We have had repeated troubles with a 10 year old HVAC unit. Both times we called for service, the technician was able to come out within 24 hours. On this occasion (as in the past) technician was friendly, professional, knowledgable. They provided an estimate to replace the compressor fan motor which was noisy (no longer under warranty) but also suggested that I may just wait since the unit was still functioning. Appreciated the honest assessment and the very quick, polite, and professional service. Will definitely call them again in the future.
Frank R., Darren N.
06/18/20
 
I asked for help coordinating a new install quickly and had someone at my door within 2 hours. Very helpful. Ron was knowledgeable and professional. Did a great job!
Joe P., Ron S., Darren N.
06/18/20
 
Called on Wednesday morning, had someone out that afternoon, found the problem and next morning they called with the price and that afternoon they installed the motor and fan in outside unit. Very reliable and courteous. Would recommend.
Aaron R., Frank R., Darren N.
06/18/20
 
I asked for help coordinating a new install quickly and had someone at my door within 2 hours. Very helpful
Darren N.
06/17/20
 
Darren talked me through an issue with the thermostat and saved me having to take off work to have a service technician come out for an easy fix.
Darren N.
06/10/20
 
no comment
Adam B., Darren N.
06/10/20
 
Aaron was very helpful and was able to make an appointment that worked best for me. Adam has been here before and is always very proessional, courteous, and helpful. Does a great job.
Aaron R., Adam B.
05/29/20
 
Very professional and courteous. Thankful for the peace of mind service to make sure equipment is in shape for the upcoming seasons.
Adam B., Darren N.
05/23/20
 
Very courteous. Very professional and answered all my questions today.
Frank R., Darren N.
05/20/20
 
The service was completed on time and took very little time. Adam was pleasant, friendly, and a pleasure to work with.
Aaron R., Adam B.
05/20/20
 
We have been using Rhymes services for several years and trust them. Their team is professional, honest and courteous.
Adam B., Darren N.
05/19/20
 
Very polite, very professional. I will only use Rhymes H&C to service my equipment.
Mike V., Darren N.
05/19/20
 
no comment
Diana M., Frank R.
05/13/20
 
no comment
Adam B., Darren N.
05/12/20
 
Stephen made scheduling easy and explained the COVID precautions that would take place. Mike called 25 minutes before arriving, was quick and efficient. I have used Rhymes for years and highly recommend this company
Mike V., Stephen R.
05/11/20
 
Always professional and they do a great job.
Mike V., Darren N.
05/06/20
 
I highly recommend Rhymes as they are very thorough in their check point system.
Diana M., Adam B.
05/05/20
 
I had Rhymes over to the house for a routine A/C check and replace the filter for the air purifier. It was done in less than 30 minutes.
Diana M., Adam B.
05/04/20
 
It performs exactly as advertised. No surprises.
Diana M., Mike V.
05/01/20
 
It is always easy to work with Darren. Adam was pleasant and efficient.
Adam B., Darren N.
04/21/20
 

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