Rhymes Heating and Cooling
9701 Gravois Road, St. Louis, MO 63123
Phone: 314-638-8181
Website: www.rhymesheating.com/



Rhymes Heating and Cooling - Our Reviews

Overall Rating

3534 star rating
(721 Reviews)
Facebook
582 star rating (119 Reviews)
ReviewBuzz
965 star rating (198 Reviews)
Google
715 star rating (146 Reviews)
Better Business Bureau
801 star rating (161 Reviews)
Judy's Book
211 star rating (43 Reviews)
Yelp
100 star rating (20 Reviews)
Happy Call
68 star rating (15 Reviews)
Other
92 star rating (19 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Rhymes Heating and Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Adam B as usual did an excellent job. He is very respectful and takes his job very seriously. Darren as well deserves 5 stars for his caring about his customers. Both men represent Rhymes Heating and Cooling very well.
Adam B.
11/30/17
 
Thanks for always providing prompt and excellent service.
Mike V., Darren N.
11/30/17
 
I was very satisfied with Rhymes. I am not usually home during the day which makes it difficult to make an appointment. The person scheduling suggested that I can request to be the last appointment of the day. The technician called in advance letting me know what time he was to arrive which gave me plenty of time to get home so I didn’t miss the appointment. Their efforts were much appreciated.
Adam B., Jen K.
11/29/17
 
Great guys. Always good, reliable & honest work. Thank you!
Stephen R.
11/28/17
 
(no comment)
Mike V., Darren N.
11/28/17
 
Great and on time service
Frank R., Darren N.
11/28/17
 
(No Comment)
Frank R., Darren N.
11/28/17
 
Always feel confident when Rhymes is taking care of our furnace and air conditioner.

11/28/17
 
We have worked with Rhymes Heating and Cooling for 10 years. They are very responsive and reliable. Staff is very friendly.
Adam B., Darren N.
11/21/17
 
So far I’ve only used them for my spring and fall check ups but they have always been courteous and thorough.
Frank R., Jen K.
11/18/17
 
Have used Rhymes for over 15 years and have always been satisfied.
Frank R., Darren N.
11/18/17
 

Frank R., Darren N.
11/17/17
 
I have been a customer for years. You have installed a new Furnace,two A/C units and dozens of year end service calls. I tried to make an appointment early in Nov but could only get the 29th. I tried to to get a later date but could only get the end of Dec which I could not book because of other commitments.The person on the phone had only one thing to say.Do just want to cancel the Nov date or not.I am glad that busy is very good for you but not giving consideration to old customer should be a real problem. So take me off your customer list and rest assured that I will not be able to recommend your service to anyone.There will come a time when you are not to busy to take of old customers. Warm Regards Harland Crain 741 Cedar Field Ct Chesterfield Mo 63017 note not sure if it was Shelby
Shelby W.
11/15/17
 

Mike V., Darren N.
11/13/17
 
Have been a client of Rhymes since 2009 when they installed my HVAC units. I have had nothing but great service from them. The staff is always pleasant and helpful. The service people have always been on time and have never tried to upsell me on anything.
Adam B., Jen K.
11/12/17
 
Ron was here to clean and check the furnace for winter. He is very friendly and helpful. He answered all of my questions and did a good job with the furnace. As usual it was a pleasant experience and it was nice to meet Ron.
Ron S.
11/11/17
 
Did a great job. Very qualified and courteous. Had a complete check on furnace and humidifier. Let us know we could call them if needed for anything and they could also come out in spring to check air conditioner. Did not try to find things that were wrong when they were not. Trustworthy.
Frank R., Darren N.
11/10/17
 
If you're looking for a new furnace or air conditioner or just someone to service your existing unit, you can't go wrong choosing Rhymes on Gravois. They are always quick to come to my aid and the service is always done with a smile. Frank has been my service man for several years and I couldn't ask for a more polite, trustworthy person to come to my home. He will answer all my questions and give me advice if I'm not sure about how to operate my humidifier or a/c. Great company !!!
Frank R., Darren N.
11/10/17
 

Mike V., Darren N.
11/09/17
 
prompt, skilled, neat, and explained what should be done
Frank R., Jen K.
11/04/17
 
We have always been very satisfied with rhymes service they have gone above and beyond on any problems. We think Frank is great
Frank R., Darren N.
11/03/17
 
Have been doing business with Rhymes for 20 years, always great service and reasonable prices. They have worked at my residence, as well as my son's condo, and my office building. I would not consider any other HVAC business. The owners Stephen and Michael Ryan have always provided great service, as well as handled difficult projects.
Mike V., Darren N.
11/03/17
 
The employees at Rhymes have been great to work with for 20 years. They come and check out the heating and air conditioning systems and are honest in telling me if anything needs fixing or just keeping an eye on.. I don't plan on ever using another HVAC company!
Mike V., Jen K.
11/02/17
 
Very professional. Always have a positive experience!
Brian R., Jen K., Steve M.
11/02/17
 
The service tech was on time and very professional and quick. He took the time to explain to me what he did and answer all of my questions! I highly recommend!
Frank R., Darren N.
11/01/17
 
Jen got me a convenient appointment, and did it very pleasantly Adam was on time, worked efficiently, and was pleasant doing it.
Adam B., Jen K.
11/01/17
 

Frank R., Darren N.
10/25/17
 
I liked that FRANKcept me up to date on what he was doing.
Frank R., Darren N.
10/24/17
 
We had a water problem and didn’t know if it was the hot water heater or the furnace. Service man came next day and identified it as a water heater problem and did the furnace check while here, which we appreciate. Good job!
Frank R., Darren N.
10/21/17
 
Five (5 ) STAR Review for Rhymes HEating and Cooling! ****** is the super scheduler. **** is the most efficient and knowledgable technician. Thank you for being a consistently reliable company.
Adam B., Darren N.
10/18/17
 

Adam B., Darren N.
10/17/17
 
Excellent!!!
Frank R., Jen K.
10/16/17
 
Mike was here this morning.  He's been servicing our HVAC for several years.  He always does a great time, he's efficient, takes care of anything that needs to be done, shows up on time and keeps our HVAC system up to date and in good working order.  We have a spring and fall routine check up and that works great for us.
Mike V., Darren N.
10/14/17
 
We always have good service from Rhymes.
Adam B., Jen K.
10/11/17
 

Adam B., Jen K.
10/10/17
 
Darren was great on the phone and assured me that everything would be taken care of today. He was right. Mike was amazing. He was prompt, professional and took time to explain what was wrong and what was needed to fix it. I have the utmost confidence in these guys. Great job!
Mike V., Darren N.
10/02/17
 
Rhymes heating and cooling is a top-notch trustworthy, and dependable company with friendly and courteous employees you can trust. Being that over my lifetime, I have dealt with many so-called professional businesses, and contractors that were absolutely unprofessional, who did shoddy workmanship, and whose employees have been downright disrespectful and rude, I feel obliged to take time out of my busy schedule to commend Rhymes Heating and Cooling for their top-notch service. The entire process of replacing an entire heating and cooling system was simple and straightforward from the 1st service call to discussing my options with their sales rep, and dealing with the friendly staff when calling the office with questions and concerns. This company obviously cares about their name and reputation, and you can sense you're dealing with reputable honest people who do what they say. An entire heating and cooling system is a major investment, and I felt perfectly comfortable purchasing my system from Rhymes, and they exceeded all my expectations. Being that I'm a bit obsessive-compulsive, I am very much a perfectionist about the slightest details, and the system was installed beautifully. It was like looking at brand new Cadillac. Every detail was perfect, and Rhymes fulfilled their promise to replace anything they deemed necessary at no additional cost from the original quote. The crew that that came to my house were all friendly and polite and their installer *** was fantastic and a true tradesman that obviously takes pride in his work, and not only did everything look nice, my basement floor was the cleanest I’ve ever seen it in 18 years living here. What more ore can I say. I’d recommend Rhymes Heating and Cooling to any of my friends. **** ******
Ron S., Jen K.
09/25/17
 
Rhymes heating and cooling is a top-notch trustworthy, and dependable company with friendly and courteous employees you can trust. Being that over my lifetime, I have dealt with many so-called professional businesses, and contractors that were absolutely unprofessional, who did shoddy workmanship, and whose employees have been downright disrespectful and rude, I feel obliged to take time out of my busy schedule to commend Rhymes Heating and Cooling for their top-notch service. The entire process of replacing an entire heating and cooling system was simple and straightforward from the 1st service call to discussing my options with their sales rep, and dealing with the friendly staff when calling the office with questions and concerns. This company obviously cares about their name and reputation, and you can sense you're dealing with reputable honest people who do what they say. An entire heating and cooling system is a major investment, and I felt perfectly comfortable purchasing my system from Rhymes, and they exceeded all my expectations. Being that I'm a bit obsessive-compulsive, I am very much a perfectionist about the slightest details, and the system was installed beautifully. It was like looking at brand new Cadillac. Every detail was perfect, and Rhymes fulfilled their promise to replace anything they deemed necessary at no additional cost from the original quote. The crew that that came to my house were all friendly and polite and their installer Ron was fantastic and a true tradesman that obviously takes pride in his work, and not only did everything look nice, my basement floor was the cleanest I've ever seen it in 18 years living here. What more ore can I say. I'd recommend Rhymes Heating and Cooling to any of my friends. Dave Wrobel
Ron S., Jen K.
09/25/17
 
Rhymes heating and cooling is a top-notch trustworthy, and dependable company with friendly and courteous employees you can trust. Being that over my lifetime, I have dealt with many so-called professional businesses, and contractors that were absolutely unprofessional, who did shoddy workmanship, and whose employees have been downright disrespectful and rude, I feel obliged to take time out of my busy schedule to commend Rhymes Heating and Cooling for their top-notch service. The entire process of replacing an entire heating and cooling system was simple and straightforward from the 1st service call to discussing my options with their sales rep, and dealing with the friendly staff when calling the office with questions and concerns. This company obviously cares about their name and reputation, and you can sense you're dealing with reputable honest people who do what they say. An entire heating and cooling system is a major investment, and I felt perfectly comfortable purchasing my system from Rhymes, and they exceeded all my expectations. Being that I'm a bit obsessive-compulsive, I am very much a perfectionist about the slightest details, and the system was installed beautifully. It was like looking at brand new Cadillac. Every detail was perfect, and Rhymes fulfilled their promise to replace anything they deemed necessary at no additional cost from the original quote. The crew that that came to my house were all friendly and polite and their installer Ron was fantastic and a true tradesman that obviously takes pride in his work, and not only did everything look nice, my basement floor was the cleanest I’ve ever seen it in 18 years living here. What more ore can I say. I’d recommend Rhymes Heating and Cooling to any of my friends. Dave Wrobel
Ron S., Jen K.
09/25/17
 
Twenty years ago I called an air conditioning company and was told by that my problem could not be fixed, that I needed a whole new system. I thanked them and called Rhymes for a second opinion. The Rhymes serviceman fixed the problem in about 15 minutes....and the system ran for the next 20 years until I had a recent problem. Of course I called Rhymes first this time and once again they fixed the problem. Thank you **** (my serviceman) and Rhymes.
Adam B., Darren N.
09/25/17
 
Being a RHYMES customer now for "15" years, their excellence in service continues! RHYMES technician "Mike V." is second to none.....highly knowledgeable & proficient, he is the epitome of professionalism, integrity, and customer service! In fact we "specifically" ask for him every time we need/require service!
Mike V.
09/12/17
 
Way too expensive. $15 part..15 minute call. Ripoff!

09/05/17
 
Have been a Rhymes fan for years but last week service was awesome. Very difficult working conditions and tech ******* was awesome. 5 Stars for Rhymes & *******
Darren N., Brandon L.
09/05/17
 
Rhymes is a quality company. Our company had an issue with one of our air conditioners. I called and they arrived approx. an hour later and fixed the issue. Very prompt and professional
Adam B., Darren N.
09/01/17
 
From the people in the office to the tech in the field service was EXCELLENT
Adam B., Jen K.
08/26/17
 
From the people in the office to the tech in the field service was EXCELLENT
Adam B., Jen K.
08/26/17
 

Darren N., Brandon L.
08/24/17
 
From the people in the office to the tech in the field service was EXCELLENT
Adam B., Jen K.
08/24/17
 
We had an A/C unit die on us and the Rhymes Heating & Cooling team responded quickly and professionally to our needs. Coupled with competitive prices and very knowledgeable staff, Rhymes is my first call for all heating and cooling needs. Thank you for your help!
Ron S., Darren N., Stephen R.
08/18/17
 
We have used Rhymes for many years and have always been completely satisfied with the office staff (for scheduling appointments and answering questions) and the service technicians (who perform the inspections and cleaning of the furnace and air conditioner). We have never had anything but the most positive experience with Rhymes.
Adam B., Darren N.
08/16/17
 

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