Rhymes Heating and Cooling
9701 Gravois Road, St. Louis, MO 63123
Phone: 314-638-8181
Website: www.rhymesheating.com/



Rhymes Heating and Cooling - Our Reviews

Overall Rating

3534 star rating
(721 Reviews)
Facebook
582 star rating (119 Reviews)
ReviewBuzz
965 star rating (198 Reviews)
Google
715 star rating (146 Reviews)
Better Business Bureau
801 star rating (161 Reviews)
Judy's Book
211 star rating (43 Reviews)
Yelp
100 star rating (20 Reviews)
Happy Call
68 star rating (15 Reviews)
Other
92 star rating (19 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Rhymes Heating and Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Always pleased with Rhymes service. Adam was on time, personable, informative and professional during his visit to our home.
Adam B.
05/11/17
 
GREAT experience
Mike V.
05/11/17
 
We are very glad that we contacted the Rhymes team when our A/C went out on us last night. We did not request emergency service, and a Rhymes technician (Frank R.) was at our house at 10:30 A.M. today. Long story short our A/C problem was diagnosed and repaired quickly and efficiently. From the very first call we made last night through the repair work this morning, we spoke with a total of four Rhymes team members who were all very courteous and professional. Our technician, Frank, explained the parts that needed replacing an how each one was part of the problem. Thanks to the service we experienced with Rhymes, we've had a much more comfortable day today.
Frank R., Darren N.
05/10/17
 
I have used Rhymes Heating and Cooling for years they installed my air conditioner and furnace. Great service and very prompt. Adam was great and very professional. Wouldn't Use anyone else.
Adam B.
05/10/17
 
My wife and I have been customers of Rhymes Heating & Cooling for "15" years after they installed an entire new heating & cooling system in 2002! Mike V. epitomizes the professionalism and phenomenal customer service that Rhymes is known for.....frankly, we personally ask FOR "Mike V." whenever we are in need of service!! Dealing with Mike V. is such a pleasant experience, his knowledge of our system and the expertise he displays in taking care of our heating & cooling issues is literally "second to none!" We know we are in good hands when Mike V. pulls into our driveway!!
Mike V.
05/09/17
 
Darren was so courteous on the phone,&set up my appointment up right away. When Adam came to my house he was professional and answered all my questions.I am so grateful to Rhymes Heating & Cooling. Your Company has & always will be who I call & or recommend for any Heating & cooling issues. Thanks Again !
Adam B., Darren N.
05/06/17
 
Always courteous. They call to inform us the arrival time. Very professional. We have used them for years & will continue.
Mike V., Jen K.
05/06/17
 
Rhymes installed our furnace and air conditioning and we have been using their peace of mind service every year since. Always polite, on time and upfront on cost. Adam always does a great job. Thank you.
Adam B., Jen K.
05/06/17
 
Furnace in a rental house stopped working on a Friday evening. Found Rhymes Heating and Cooling on Angie's list. Their estimator came out on Saturday (his day off) to provide me an estimate of a suitable furnace for the house. They were able to fit me into their Monday schedule for installation. The installers were very professional and efficient and hauled away the old furnace. The county inspector was very approving of the installation.
Mike V., Darren N.
05/05/17
 
These local guys are knowledgeable, helpful and patient. I will continue to use them for my HVAC needs.
Adam B., Darren N.
05/02/17
 
Rhymes installed our new HVAC system last summer, when our A/C died. Adam B. arrived today, within the appointment time frame, for a seasonal A/C "check-up". Very personable, and was done in 30 mins. We're very happy with Rhymes.
Adam B.
05/01/17
 
Were very proffessional, Great Service!!!!
Mike V., Jen K.
04/27/17
 
They did an excellent job installing our new AC, making sure everything was operational and clean before they left. I highly recommend your business to anyone needing AC or furnace assistance.
Adam B., Jen K.
04/25/17
 
Excellent service, polite abd professional.
Frank R., Darren N.
04/22/17
 
We have done business with Rhymes Heating and Cooling for over 20 years. We have found them to be honest, professional and dependable in caring for our equipment.
Frank R., Darren N.
04/22/17
 
Great fast and friendly service! Will definitely use in the future.
Frank R., Darren N.
04/21/17
 
We purchased our furnace and AC from Rhymes in 2012 and could not be happier with the units or the service they have provided. I would highly recommend them to anyone regardless of what they need, i.e. a new furnace or AC or services. They are extremely professional and knowledgeable. - Jim
Frank R., Darren N.
04/20/17
 
Mike V came and checked out my AC unit. He was very courteous and had everything checked out in a timely manner and answered any questions I had. I am very please with the service I received.
Mike V., Darren N.
04/20/17
 
Rhymes took care of our heating and cooling for over 11 years. As always, this last service was very well done. Great team, they worked clean and fast. Very satisfied.
Adam B., Darren N.
04/18/17
 
Very professional, from sales staff to office staff to technicians and installers. I have been very happy with service and product - got a new furnace and AC in January. Price was reasonable and service has been great.
Frank R., Darren N.
04/18/17
 
The only company I would ever call!
Frank R., Darren N.
04/18/17
 
We have been using Rhymes H & C for years and have always found the office staff very professional and accommodating and its service techs very knowledgeable and always willing to explain the process and our options.
Adam B., Darren N.
04/17/17
 
Always professional team and friendly service.
Mike V., Darren N.
04/17/17
 
(no comment)
Mike V., Darren N.
04/15/17
 
Adam did an excellent job. He was professional and friendly. I would definitely recommend him to friends and family.
Adam B.
04/15/17
 
Amazing service. Very professional and knowledgeable. Showed up right on time. Price is very reasonable!! Definitely recommend them
Mike V., Darren N.
04/12/17
 
(no comment)
Darren N., Brandon L.
04/11/17
 
(no comment)
Adam B., Darren N.
04/04/17
 
Rhymes has been our "go-to" company for a long time now and I won't be changing that any time soon. Every single time they have been called, they are always quick to respond, friendly, compassionate and their work is impeccable. Recently I had to have a new gas line run and Ron S did a superb job in a short period of time. They came in almost $400 less than estimate because of the hard work Ron put in. When Laclede Gas came out to turn the gas back on, they remarked about the really great job that Rhymes did. Thank yiou Rhymes for the many years of service and to Ron S for being so kind and helpful last week! I would recommend Rhymes to anyone that was looking for a Heating & Cooling Company,
Ron S.
03/27/17
 
The sales person was very thorough and we felt very honest. The installers were prompt, did a thorough job, were clean friendly, and very efficient; they got the job done more quickly than anticipated. They answered all our questions and made sure we were satisfied with the install.
Mike V., Darren N.
03/23/17
 
We have used Rhymes for many years. They always provide excellent service and are very reasonably priced. 5 star service.
Mike V., Darren N.
03/22/17
 
I have been using Rhymes to service my air conditioner and furnace for many years. They are always respond quickly and are very friendly and professional. I am always given an accurate time frame when the tech will arrive and they always call approximately 15 minutes to their arrival to give me a heads up. Services to be provided are always given upfront, along with the cost, so there is no guesswork on my part. I have never had a problem with anything being forced on me or being told work was needed that was not in fact required. They are always knowledgeable and I believe the cost of their services are competitive with anyone else in the business. I would definitely recommend them to anyone.
Adam B., Darren N.
03/20/17
 
Rhymes Heating and Cooling provided prompt and professional service on our furnace. They have always been polite and a pleasure to work with. .
Adam B., Darren N.
03/20/17
 
Mike was very knowledgeable, courtesy, polite and efficient. We are a real estate office with agents in and out, speaking with clients on the phone etc. Mike was very considerate of this fact and take extra care not to disturb them. He found the problems and was able to correct them quickly and without disruption to the office. I am very happy with his professionalism and abilities.
Mike V.
03/13/17
 
Always courteous and professional service. I've been doing business with Rhymes for twenty years with no thought of ever switching. I highly recommend this company.
Adam B., Darren N.
02/16/17
 
Had a great experience when they installed my new furnace in April 2012, and my unit's been running perfectly since. Had to call for a technician to come out and take a look last week, and he was quite great as well. Really appreciate the customer service with Rhymes.
Adam B., Darren N.
02/16/17
 
Adam did a great job and Darren was very professional and showed concern for my problem.
Adam B., Darren N.
02/14/17
 
Mike V did a great job. He explained the problem and was quick and very efficient. Mike has been to our home before and has always been on time. We have been a customer for a long time and love the service. Thanks Harland Crain
Mike V.
01/30/17
 
Mike was knowledgeable, courteous, and efficient. He He explained what needed to be done, gave us a quote, then judiciously carried out the work in a timely fashion. Thank you, Mike and Rhymes!
Mike V.
01/28/17
 
hanks for the great service. Your service rep Adam is a real asset to your company
Adam B., Jen K.
01/25/17
 
Very responsive. Their servicemen really give straight answers.
Adam B., Jen K.
01/24/17
 
Have done business with Rhymes Heating and Cooling for close to 20 years. As far as I'm concerned, they are the best.
Adam B., Jen K.
01/17/17
 
We bought our first home in April 2016. As winter came, we thought perhaps our furnace wasn't working properly. Haven't owned home before, we hadn't had a clue. We had Rhymes come out and not only tell us what the issues were, but educated us on the old furnace as well as the new furnace we needed to purchase ASAP. We were walked through everything and it was the smoothest purchase we have made for this home thus far. Very loyal and trustworthy!
Adam B., Darren N.
01/17/17
 
I highly recommend Rhymes. They did a great job!
Adam B., Darren N.
01/16/17
 
(no comment)
Adam B., Jen K.
01/16/17
 
I have used Rhymes for over 15 years. Their commitment to service excellent! They have an extensive inventory of products to choose to meet all your HVAC requirements. The service techs come within the stated time. Scheduling is easy. They offer a service contract deal that is very reasonably priced. I recommend Rhymes to anyone!
Adam B., Darren N.
01/12/17
 
I used to work for a commercial heating and cooling company and they recommended Rhymes for all their residential queries. So when I needed a new furnace i took my boss's advice and called Rhymes. They installed a new furnace and central air in 2001. I have always used their Peace of Mind contract and they have been consistently knowledgable, professional, and friendly. Adam B. was just here for our furnace checkup. He listened to our questions, investigated our concerns, and gave us peace of mind. They are reliable and I would recommend them without hesitation.
Adam B.
01/12/17
 
Adam B. was great. He was here when he said he would be here. Adam was polite and respectful. He took his time inspecting and cleaning the furnace. Adam took the time to answer any questions I had. Great job Adam.
Adam B.
01/09/17
 
Been using this company since I purchased my home in 2008. I renew their annual PM contract for $140 to include preventive maintenance and cleaning one time in the spring and in the fall. They help spot potential parts of the equipment that are wearing down and coordinate replacing with the PM reducing costs in labor as well. The technicians are always friendly, professional and can answer all my questions keeping me at ease with making decisions to major home equipment repair.
Frank R., Darren N.
01/05/17
 
Mike was very easy to work with and identified the problem with my igniter very quickly. He explained every issue along the way and made me feel very comfortable asking additional questions.
Mike V.
01/04/17
 

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