Rhymes Heating and Cooling
9701 Gravois Road, St. Louis, MO 63123
Phone: 314-638-8181
Website: www.rhymesheating.com/



Rhymes Heating and Cooling - Our Reviews

Overall Rating

3534 star rating
(721 Reviews)
Facebook
582 star rating (119 Reviews)
ReviewBuzz
965 star rating (198 Reviews)
Google
715 star rating (146 Reviews)
Better Business Bureau
801 star rating (161 Reviews)
Judy's Book
211 star rating (43 Reviews)
Yelp
100 star rating (20 Reviews)
Happy Call
68 star rating (15 Reviews)
Other
92 star rating (19 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Rhymes Heating and Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Between Darren in the office and the tech that came to the house, these guys have made me a lifelong customer! They were and have been absolute professionals and made the whole thing an easy process!!
Adam B., Darren N.
10/16/19
 
Very happy with the service and guidance I received on the installation of my new furnace and air conditioner. Ronald was very professional. He thoroughly discussed the features and how to operate the furnace and humidifier. He knows what he is doing and is very patient. He is an asset to Rhymes. Request Ronald, you won't be disappointed. Thanks!
Jane B., Ron S.
10/15/19
 
These people always do a great job for my home and businesses. Highly recommend Rhymes H & C!
Frank R., Darren N.
10/15/19
 
I've been a customer of Rhymes for years and am always extremely pleased with the service I receive. The entire team is friendly and courteous and very attentive to my needs. If I have a concern, I get a phone call very quickly and my problem is addressed. Couldn't ask for better service .
Jane B., Mike V.
10/11/19
 
Mike did a great job
Jane B., Mike V.
10/10/19
 
Adam was personable, professional and on time. Great work and advice. Thanks!
Jane B., Adam B.
10/09/19
 
Very responsive and were thorough in the bid/estimate process.
Darren N., Steve M.
10/08/19
 
We were very pleased with the service and help we received from Rhymes heating and cooling! Quality work and friendly and professional service.
Adam B., Darren N.
10/04/19
 
Rhymes do? two checks every year of my furnace and air conditioner?. They? are prompt and efficient. Never? try to upsell? or use scare tactics. I feel their people are honest and reliable.
Adam B.
10/02/19
 
Always very polite, helpful, and friendly. They seem respectful and knowledgeable and I feel comfortable working with them as a single homeowner. This is very important to me. I would definitely recommend them to friends and family. I am very happy with their work! New furnace, a/c and now hot water heater. Becky
Mike V., Darren N.
09/27/19
 
All work was completed as promised and on time. Ronald ( and Jane ) were very professional and friendly. All work was done and site left completely clean and undisturbed , could never tell they were there except for the new shiny equipment installed as promised and on time.
Jane B., Ron S.
09/17/19
 
Adam did a great job
Adam B.
09/16/19
 
Great company, Adam did another amazing job as always. Would recommend their honest fair priced work to anyone.
Adam B.
09/16/19
 
This is my first experience with Rhymes Heating & Cooling , My air conditioner had stopped working in the extreme summer heat of St Louis, MO (90 ) Even with the extreme heat I didn't want to be taken advantage of. I went on the web for air conditioning & heating sales & service in STL. Rhymes came up and I remember hearing that name. I looked up the reviews and I did not come across 1 negative comment & there were hundreds. Then I checked with BBB & same. Called Rhymes on a Wednesday & Steve was sent out to give me some quotes. I decided on a Carrier Air conditioner & furnace with every discount he was able to give.. NEXT DAY at 8:00 am the installers were at my door with the equipment ready to install. They were so courteous and thought of everything to make the installation as quick & efficient as possible. Went over the operations of both with language I could understand My only regret is that they were not able to reap the rewards of their work. I will recommend Rhymes to others in the future.
Jane B., Ron S.
09/15/19
 
Ron is a great mechanic, and very professional, I would recommend him for any installation, also Steve is a great salesman and very professional.
Ron S.
08/13/19
 
Helpful people, prompt, friendly & professional service!
Adam B., Darren N.
08/12/19
 
The team was fantastic. They were on time, courteous, quick, and did great work. At the end of the install they walked me though everything to explain what was done and answered any questions I had. Even the sales process was better. I had three quotes from other local companies and Rhyme was much easier to deal with and cheaper for the same equipment.
Ron S.
08/12/19
 
Very pleased with the techs that installed my new systems. Work was professional and neat. Great job.
Jane B., Ron S.
08/12/19
 
I contacted Rhymes Heating and Cooling because I was having issues with my AC unit. I spoke with Darren and he sent Adam out later the same day to fix my unit. Adam went above and beyond my expectations by helping me with my trash bins. Service was excellent!
Adam B., Darren N.
08/09/19
 
Prompt, friendly, courteous, always explain repair process thoroughly! Repaired my furnace and AC unit. Highly recommend!
Adam B., Darren N.
08/07/19
 
I called to have a service technician come to my home to diagnose & fix my problem with my air conditioner. Adam showed up & I explained to him that the air conditioner was blowing warm air & that I had been hearing a sound in the AC lines above my washer & dryer & I noticed he didn’t have a ladder with him so I offered him a ladder so that he could check the lines & he rejected my offer then he told me my air filter was backwards (Which was helpful) then preceded to check where the filter was went outside put Gauges on my unit & told me it was completely out of refrigerant & that since it was a 20 year old unit I need to buy a new one. He offered to put refrigerant in it but didn’t bother to check for leaks but told me I had to of had one for the AC to be cold one day & warm the next. Why would I put refrigerant in an air conditioner that he knew had a leak but didn’t bother to investigate it at 175.00 a lb!? Paid him 79.00 for that.
Adam B.
08/05/19
 
We were very pleased with the service and help we received from Rhymes heating and cooling! Quality work and friendly and professional service.
Jane B., David R.
08/04/19
 
The team showed up exactly at the time planned and did a fantastic job with the installation of two zones heating/cooling systems. They were friendly and worked as a very coordinated team. The entire job, which was not small, was finished up by mid afternoon and we could not be more pleased with the results. Good job guys!!
Ron S.
08/03/19
 
Adam was very courteous.Showed up on time and did a great job.Very satisfied.
Jane B., Adam B.
08/03/19
 
New heating and cooling system installed. Brian was prompt, friendly, thorough, tidy, knowledgeable, and professional. Excellent service!
Jane B.
07/27/19
 
Aaron came and checked my AC - gave me valuable information; did a thorough job and was very, very pleasant!
Diana M.
07/25/19
 
Rhymes has been servicing our 2 HVAC systems for years;Reliable, prompt service.
Darren N.
07/23/19
 
received excellent service
Diana M., Adam B.
07/23/19
 
My family has used Rhymes Heating and Cooling for over 30 years. They are always friendly, helpful and professional. I highly recommend them.
Jane B., Mike V.
07/19/19
 
Review Date: Jul 18 2019 2:56 pm Customer Name: Don Guerra Employee Name: Salvador C. Review Site (click to view): Better Business Bureau
Jane B., Ron S.
07/18/19
 
Ron S, Jane B, and the entire staff that I worked with at Rhymes Heating and Cooling provided a welcome experience in purchasing an air conditioner and heating unit. The process was flawless, fair and expertly executed. I am so happy that I chose this company. I would highly recommend them to anyone looking to update or purchase new systems
Jane B., Adam B.
07/18/19
 
Ron was awesome. Communicated with me via texting before he arrived. He was truly professional while on site and we had great conversation about a variety of subjects. Because of him and how he represented Rhymes we would certainly be using their services when our next need arises.
Ron S.
06/25/19
 
We were very satisfied with the installation of a new a/c provided by Rhymes. Our service pro, Ron S, was very professional. He arrived on time, gave us timely information and completed the job faster than we anticipated. Haven't needed the new a/c since installation, but everything was great.
Aaron R.
06/12/19
 
The Ryan Family and all their employees provide the best service, they are quick to respond, ALWAYS polite and professional. I would recommend them to anyone
Frank R., Darren N.
06/10/19
 
We have used this company for all our heating and cooling needs for over 20 years. Darren got us scheduled immediately very friendly and professional, Adam was our technician he went above and beyond helping us. Thank you Rhymes
Adam B., Darren N.
06/10/19
 
No comments
Diana M., Mike V.
05/22/19
 
No comment
Aaron R., Jane B.
05/22/19
 
No comments
Aaron R., Jane B.
05/22/19
 
Checked everything to make sure it was working properly. I’m ready for a hot summer.
Darren N.
05/18/19
 
First "check up" after furnace/ac was installed. Came within scheduled time. Called first as promised. Friendly efficient service. (Everything looked good) Don't know how it could have been better. Very happy.
Adam B., Darren N.
05/08/19
 
I have been using Rhymes for my heating/cooling needs for 5 years. I have always been pleased with the service. Good Company!
Jane B., Mike V.
05/07/19
 
Been with Rhymes for decades! No issues! Friendly, fast service ALWAYS.
Diana M., Frank R.
05/03/19
 
Quick response, quality work, good price.
Adam B., Darren N.
04/29/19
 
With Rhymes Heating & Cooling we've always had great experiences. Today's a/c check by Frank was no different. We're long time customers and will continue to be for as long as we are homeowners.
Frank R., Darren N.
04/18/19
 
From Darren to the field crew, this team is who I always call. Darren makes sure every concern is addressed and the guys who show up are professional and friendly. They even explain what and why.
Adam B., Mike V., Darren N.
04/17/19
 
Rhymes have been handling our heating & a/c units for years. Always professional, always courteous & always knowledgeable .
Frank R., Darren N.
04/16/19
 
Honest company. They don’t rip you off.
Adam B., Darren N.
04/16/19
 
We've been customers of Rhymes for years. We recently had a hot water heater go bad. I called Rhymes and Darren sent out Steve to determine our needs. A service call was scheduled. The technician called me just prior to arrival. The technician and his helper were very polite and very careful with my flooring by using drop cloths. The equipment was installed and checked for proper operation. The old hot water heater was removed and any minor mess was cleaned up. I am very happy with the results.
Darren N., Steve M.
04/16/19
 
Mike has serviced our HVAC unit for several years now. He has always been thoroughly professional and friendly in his dealings with us. He explains fully the service to be provided and clearly explains the tasks he is performing. I trust his advice and recommendations fully.
Mike V., Darren N.
04/15/19
 
I've been with Rhymes for 24 years. They're a great group of people, always friendly, professional and honest. I wouldn't go anywhere else for HVAC.
Adam B., Darren N.
04/09/19
 

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