Reliable Heating & Air Conditioning
404 Spears Avenue, Chattanooga, TN 37405
Phone: (423) 266-2424
Website: www.reliable-online.com



Reliable Heating & Air Conditioning - Our Reviews

Overall Rating

9018 star rating
(1815 Reviews)
ReviewBuzz
5610 star rating (1126 Reviews)
Happy Call
355 star rating (71 Reviews)
Facebook
1223 star rating (248 Reviews)
Better Business Bureau
500 star rating (100 Reviews)
Google
529 star rating (107 Reviews)
Judy's Book
134 star rating (27 Reviews)
Superpages
550 star rating (112 Reviews)
Yelp
54 star rating (11 Reviews)
Yahoo
63 star rating (13 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Reliable Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Would not use anyone else for my heat/air problems or new installs!!

11/25/19
 
Mike, was very pleasant and enjoyable to work with. He went very quickly to his task at hand; checked all he needed to on the heating unit; gave me a report, and finished his work. He represented the company very well and I believe he did quality work. I was very pleased with this inspection. Al Bowles
Mike S.
11/23/19
 
Always get excellent service from Reliable

11/21/19
 
Mike was pon tome, went thrgh the service and made helpful suggestions.

11/19/19
 
Great service

11/19/19
 
** was professional, looked me in the eye, shook my hand and knew his job. He was thorough in diagnosing the problem and found it quickly. He was on time and had the part needed to fix my Htg and Cooling system. People like ** are the reason Reliable heating and Air are reliable for your heating and air system. I was told around 12 they would have someone get in touch with me. I got a call at 8AM and then a service professional arrived as I was told around noon time. 1pm to 130pm. I strongly recommend Reliable heating and Air to any and all who have issues with their air system. This is the second time I have used them and they are by far the best service.
Jonathan S.
11/12/19
 
As always I depend on reliable heating and air.tThere the best

11/08/19
 
There's not a company I'd rather use than Reliable. They are quick, honest, and fair with pricing. This company is established and knows how to service a customer. Thanks again for doing what you say you will do.
Kevin B.
11/08/19
 
I use Reliable at 2 homes I own on Signal Mountain.

11/07/19
 
I have been using Reliable for many years and have always been satisfied with their response and work.

11/05/19
 
Getting a new heating /cooling system can be a pleasant experience when the crew cleans up after their work, they explain how to use the new equipment, and the crew is courteous. Anne Johnson

10/31/19
 
Mike is very nice and knowledgeable.

10/29/19
 
Very professional service man, very prompt, explained what he did.

10/29/19
 
Joe inspected both of our units, cleaned our humidifier, and replaced the water panel in the humidifier. Joe always does a good job and tells us about the inspection when he's finished. We are glad that we can request him to come for our inspections.

10/29/19
 
Very professional and helpful.
Joe R.
10/20/19
 
We have always had excellent service from Reliable Heating and Air. Our service provider diagnosed the problem immediately.

10/19/19
 
The installers were very professional and completed the installation without any problems. I would recommend them.
Gary M.
10/17/19
 
great
Jeraime F.
10/17/19
 
RELIABLE! Came out and fixed it right the 1st time . Courteous,explained the problem & how it would be repaired. Very professional.
Cameron S.
10/08/19
 
Billy was wonderful and had the air back up and working in no time! The price was more than reasonable. I definitely recommend Reliable! I called Tuesday night and Billy was here the next afternoon and the house was cold 5 minutes after he left!!
Billy C.
10/04/19
 
Billy was wonderful and had the air back up and working in no time! The price was more than reasonable. I definitely recommend Reliable! I called Tuesday night and Billy was here the next afternoon and the house was cold 5 minutes after he left!!
Billy C.
10/04/19
 
joe gave outstanding service

10/02/19
 
Matt Cranfield and your Service Mgr ( ?) went the extra mile for my wife and me; as usual, eveything that was promised was delivered and my disabled A/C is working great. LAH

10/01/19
 
Gary and his crew were just great. They removed the existing units and install both inside and outside units; performed all the testing and explained everything we needed to know about the new units. I have always enjoyed working with Brent McNamara, the sales rep. He is very responsive and extremely helpful in provide alternative solutions. Good team!!!

09/28/19
 
My main AC unit went out overnight. Called Reliable as soon as they opened and they had their tech at my house in 30 minutes. Jeraime did a great job, fixed both my AC units quickly and was finished with an hour. Outstanding service!
Jeraime F.
09/27/19
 
Very pleased with their quick and competent service! Will use them again.

09/24/19
 
I could go on and on about your service--But one attribute that stands out is the cohesiveness of all the staff---There is a Christian love that just felt throughout all your employees !!!

09/24/19
 
Matt couldn't have been nicer, and took care of our service and the issue quickly and professionally - he was great with our pets, as well, for which we're so thankful. Couldn't be more pleased.
Matt C.
09/23/19
 
Jonathan was SUPER fast in arrival time. Very knowledgable , courteous, and FAST to fix our problem. Couldn't have been a better experience!
Jonathan S.
09/18/19
 
The service tech (Billy) was friendly, professional, detailed and offered excellent advice

09/18/19
 
Excellent customer relations team and excellent technical knowledge.

09/17/19
 
We have been using Reliable for over 10 years, when they put in our last air conditioner they went above and beyond their installation of the unit, moving the pad to a better spot, fixing some duct work and in a timely matter but not hurried . Then on this Friday night my air went out, I called Saturday morning and they came out and had the problem found and part installed in 30 min. I have nice cold air. I just can't say enough about the people that work for this company and we will always used them.on all of our houses.
Jonathan S.
09/16/19
 
very happy with every thing good man hi mary
Cameron S.
09/10/19
 
Larry was great GREAT service
Larry G.
09/09/19
 
Larry was great GREAT service
Larry G.
09/09/19
 
******** Technician was prompt and professional, had all the necessary tools for the service work, and worked quickly. He offered free tips to make my outside unit last longer and reset the thermostat inside to enable the A/C unit for better performance.
Jeraime F.
09/05/19
 
All work was accomplished efficiently and in a timely fashion.

08/29/19
 
Billy ,s service was excellent . His knowledge & professional work were so appreciated , especially without AC on a Sunday evening .
Billy C.
08/27/19
 
He went right to work and had me fixed up in no time. Very professional.

08/26/19
 
Our service technician was very professional and thorough. We are completely satisfied with the work done by Reliable Heating and Air. We could not be more pleased.

08/24/19
 
Extremely prompt response, quick and accurate diagnosis of the problems, repairs made quickly, technician very courteous and personable - what more can I ask? Thanks, *******.
Cameron S.
08/22/19
 
Billy went above and beyond!

08/22/19
 
We love Reliable Heating & Air. We got a new unit installed in 2013. The service man that came the other day was here on time, was very courteous and helpful. All the people we have talked to at Reliable Heating & Air are very customer focused and reliable thus the name Reliable Heating & Air. Thank you!

08/22/19
 
Cameron was great! He knew a lot of people I know, may I have his personal contact info? Or give him mine and ask him to contact me.

08/20/19
 
No comments at this time

08/20/19
 
On a hot day when my air conditioning would not work, from Reliable I received a quick response and quick and excellent repair. ***** with scheduling and ***** with the repair helped make me a happy customer! They live up to their name!
Billy C.
08/20/19
 
posted review on facebook earlier service very good
Teddy S.
08/20/19
 
J onathan was here at the time I was told and made the repair.
Jonathan S.
08/20/19
 
Prompt response to a Sunday call on a very hot day. Jeraime was professional; speedily diagnosed and fixed the ac.
Jeraime F.
08/20/19
 
Prompt response to a Sunday call on a very hot day. Jeraime was professional; speedily diagnosed and fixed the ac.
Jeraime F.
08/20/19
 

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