Reliable Heating & Air Conditioning
404 Spears Avenue, Chattanooga, TN 37405
Phone: (423) 266-2424
Website: www.reliable-online.com



Reliable Heating & Air Conditioning - Our Reviews

Overall Rating

9018 star rating
(1815 Reviews)
ReviewBuzz
5610 star rating (1126 Reviews)
Happy Call
355 star rating (71 Reviews)
Facebook
1223 star rating (248 Reviews)
Better Business Bureau
500 star rating (100 Reviews)
Google
529 star rating (107 Reviews)
Judy's Book
134 star rating (27 Reviews)
Superpages
550 star rating (112 Reviews)
Yelp
54 star rating (11 Reviews)
Yahoo
63 star rating (13 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Reliable Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Cameron did a great job on short notice. Excellent service and very professional.
Cameron S.
08/05/20
 
Best repair service. Very professional and the best service I've ever seen! Reasonably and fairly priced. Serviceman answered all questions... and I had lots. I give them the highest rating possible.
Cameron S.
07/31/20
 
Happy with Mikes service.

07/29/20
 
good
Jonathan S.
07/28/20
 
Larry G. is sharp, interesting, and efficient. Looking forward to having him back for servicing.
Larry G.
07/24/20
 
I have used Reliabke numerous times and each time the work and employees are more than exception. I'll always use Reliable

07/23/20
 
GREAT
Larry G.
07/20/20
 
I have been a customer since 2001 and the service has been consistently stellar. Quick return on calls, excellent service team, and more than once they have come ahead of schedule. I trust the team completely and they have never let me down! I also love the follow-up to make sure the problem has been solved. Thanks, Reliable!
Kevin B.
07/16/20
 
Great service

07/16/20
 
Everyone at every level of RELIABLE is great to work with. The service techs are all excellent, knowledgeable, and courteous. We have bought 7 different whole house units from them over the past 13 years and have always been pleased with the initial installation and also the routine service.
Jonathan S.
07/14/20
 
Exceptional and clarifying information and service.

07/11/20
 
Mike was very nice and help me by answering questions. He was very helpful!
Mike S.
07/09/20
 
Another great preventive maintenance service by Cameron.

07/08/20
 
Jonathan was beyond excellent in every phase of our service call. Response to call was very fast and resolution to issue even quicker. Extremely professional !
Jonathan S.
07/07/20
 
Chris did an excellent job and was careful to inform me about the condition of all of the components since we are running out of the warranty timeline. I would recommend him for any job and would love to have him return to our home in the future.
Chris C.
07/07/20
 
Absolutely amazing!! Our air went out on the evening of Friday July 3rd. We called Reliable on Saturday July 4th. Of course I was worried I would be able to get any help on the 4th. But the office called the tech on call and Jonathan was at the house within an hour. It didn't take him long at all to fix things - he even had the part we needed on his truck. And he took the time to check on other things in the house and listen to all my random questions. Jonathan was professional, friendly and a saving grace to someone without air conditioning on the 4th of July! I have to also say that the pricing was not bad at all. I expected the service call to be much more for a Holiday weekend I absolutely recommend Reliable Heating & Air Conditioning!!
Jonathan S.
07/07/20
 
my tech that came out johnthan s was very prompt and fast about getting my unit back to cooling
Jonathan S.
07/06/20
 
The technician was very professional and knew his job. Lee

07/01/20
 
There's plenty of HVAC companies to choose from out there. Reliable's service is a trailblazer for other companies in the construction industry. An HVAC unit is not something you look forward to replacing but through Reliable's service, it makes the experience much better. There's a reason why people should trust Reliable above the rest. Its threaded through their service and product. Thanks again Reliable.

06/28/20
 
I called Reliable Heating & Air first thing in the morning and Matt was at my house in about an hour. Matt was very friendly and professional. He diagnosed my issue, told me what it would take to resolve it, and how much it would cost. Matt had what was needed on his truck and quickly took care of the problem. This was not the first time I have used Reliable Heating & Air and they have never let me down. I wholeheartedly recommend Reliable zheating & Air.
Matt C.
06/27/20
 
Jonathon arrived soon after I called for service. He quickly diagnosed the problem, and offered suggestions as to what would make it better.

06/24/20
 
Service rep vert curtious

06/24/20
 
Over the years each of the Reliable techs have been good. I am satisfied with the Reliable service.

06/24/20
 
I have used Reliable Heating and Air since I moved to the area a little over a year ago and couldn't be happier. Right off the bat, they rerouted a dryer vent that the home inspector said was against code to be venting into the garage, because the old vent to the outside had been clogged completely up. They also did the correct paper work to help me force the previous owner (I had bought it from ) to pay for it, as they had dangerously reconnected the vent to the clogged pipe after the home inspector's report. I also had them clean out all my duct work. Such a great company! Since that time, their technicians have been to my house three times to do my seasonal check-ups and ** has been at two of those. He has been completely professional, courteous, and friendly each check-up.
Billy C.
06/23/20
 
Brandon was great. for our unit working. share that we amps are too high and unit will have to be replaced by but no idea when. Brent came out and checked things out after Brandon was done to talk about the new unit needs. will be using reliable for the replacement when we decide it is time.
Brandon D.
06/23/20
 
Professional and reasonable
Matt C.
06/23/20
 
The tech showed up on time and fixed the problem. He also took the time to explain the issue.
Matt C.
06/22/20
 
Excellent service!

06/18/20
 
I had a split, ductless AC unit installed. ** estimated and coordinated the work. He kept me informed of what was going on and when the work was going to be performed. ** was our lead installer and was very professional. The crew showed up on time and the work was completed in a timely manner. When they left the area was satisfactorily cleaned. There was one cosmetic part that needed to be replaced and they came out the next day to take care of it.
Gary M.
06/17/20
 
We have used Reliable for years and have them do inspection and service twice a year.

06/16/20
 
Completely satisfied

06/14/20
 
Always accomodating and efficient. Thank You.

06/13/20
 
Our service technician, Mike, was great. He arrived as scheduled, was knowledgeable, friendly, and efficient. I highly recommend him. We have never been disappointed with any of the Reliable technicians during our many years of service. We are in very capable hands with Reliable Heat and Air. (submitted by Carol Sharpe)

06/12/20
 
Reliable has the best techs in town. Super friendly, knowledgeable, and explain everything. Cameron, who came to fix a leak in my air handler, not only got the job done but corrected a few other items that could be potential problems down the line. In fact, it was down the drain line he saw the issues! Heck, the guy even asked for a broom afterward to clean-up! Thanks, Reliable!! : )
Cameron S.
06/12/20
 
Brandon was great!!! Thank you. He is a great addition to your team. I have been with you folks for 30+ years and Brandon ranks among your best. Thank you for your great service all these years. Keep it up.
Brandon D.
06/10/20
 
Very good service, as always. Tech did a great job. He was very thorough. He was very polite and respectful.
Jeraime F.
06/10/20
 
An excellent company, prompt and efficient, and with fair prices to boot. I am very happy to use them for all my heat and air needs. A
Billy C.
06/09/20
 
Mike was on time but did call prior to arriving at my house. He was personal and professional and did a good service on both units.
Mike S.
06/01/20
 
I recommend that if someone is considering getting a Heat & Air system installed or replacing an old unit they should do business with Reliable.
Jeraime F.
05/22/20
 
Very professional and great, timely service.

05/21/20
 
We have been customers of Reliable for 25 years and have always been pleased with the service, knowledge and professionalism. Thank you, as always.

05/20/20
 
Great company, great people providing great confidence in their service.
Mike S.
05/19/20
 
Courteous and accommodating. Best service of any company. Will always use Reliable and Cameron.

05/19/20
 
Chris is awesome!!!

05/19/20
 
We had an issue with our downstairs AC and called Reliable on a Sunday night. Jonathan returned our call and came out that same evening. He addressed and repaired our issue quickly. We are thankful for Reliable and Jonathan and the great service we always receive. Thank you!

05/18/20
 
Our requested service technician, Joe, arrived as promised and serviced both units. He is always pleasant to deal with and answers our questions.

05/17/20
 
Chris is a great guy, friendly and represents his company well.

05/17/20
 
Joe always does a good job for us, give him a raise. J C Thompson

05/16/20
 
Reliable Heat & Air recently performed the spring checkup of my HVAC unit and went above and beyond to inform me and insure the unit was clean and running in good order. He was prompt, professional and truly cared about making sure we were properly taken care of.
Cameron S.
05/15/20
 
Joe was friendly. He did a wonderful job on serving my air conditioning.
Joe R.
05/15/20
 

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