Reliable Heating & Air Conditioning
404 Spears Avenue, Chattanooga, TN 37405
Phone: (423) 266-2424
Website: www.reliable-online.com



Reliable Heating & Air Conditioning - Our Reviews

Overall Rating

9018 star rating
(1815 Reviews)
ReviewBuzz
5610 star rating (1126 Reviews)
Happy Call
355 star rating (71 Reviews)
Facebook
1223 star rating (248 Reviews)
Better Business Bureau
500 star rating (100 Reviews)
Google
529 star rating (107 Reviews)
Judy's Book
134 star rating (27 Reviews)
Superpages
550 star rating (112 Reviews)
Yelp
54 star rating (11 Reviews)
Yahoo
63 star rating (13 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Reliable Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


As always, arrived on time, very professional. Great job!
Billy C.
01/27/20
 
Mike is great !

01/25/20
 
I am thankful to have reliable as my heat and air people. They have always taken really good care of our needs---always have been there when we had problems

01/24/20
 
Great service! Larry is an excellent Technician.
Larry G.
01/24/20
 
Excellent service. All service personnel were very capable, friendly and professional.

01/24/20
 
Technicians were very personable and respectful. One was a trainee and seemed to be very nice as well. Love our Reliable technicians.

01/23/20
 
Great communication good work

01/23/20
 
Every time Cameron comes to my house for preventive maintenance on our HVAC system I am reminded why I choose Reliable Heating & Air in the first place. Super guy!

01/23/20
 
Cameron was great. Explained the problem well, what was warranty covered and what was not. Completed the repair in an hour. Very friendly and courteous.

01/23/20
 
he was very and was on time.he did what was needed is a short amount of time.

01/22/20
 
Excellent service By ** yesterday. Friendly, knowledgeable, did a great job!
Cameron S.
01/21/20
 
he wason time and he did a good job on my inspection.
Billy C.
01/21/20
 
Matt C. performed the contract maintenance service. Everything went fine. I have no complaints.
Matt C.
01/21/20
 
The technician came out after hours on a sub freezing night in order to get My Tenant's house warm again. They have a small child and the technician was prompt friendly and efficient
Jeraime F.
01/21/20
 
Mike was very efficient, also very personable. Send him back. Stan Sanders
Mike S.
01/21/20
 
My heat went out in the middle of the night on the coldest night so far this year. My call to Reliable was answered quickly, no "your call is important to us" recording. My service call was scheduled for that afternoon and Jermaine showed up right after lunch. He was friendly, explained exactly what he would do and then went and did the repair. He told me what the problem was, what caused it and what he did to fix it. This is my 3rd experience with Reliable over 10 years and I would't go anywhere else. For speed of response, quality of service and cost for value received I can wholeheartedly recommend Reliable Heating and Air!
Jeraime F.
01/21/20
 
I have been using Reliable Heating and Air for longer than I can remember. Probably about 20 years. I subscribe to their preventive maintenance plan, which I highly recommend. Every technician that they have sent to my house, and every service they have performed, has been flawless. Highly skilled, professional, and courteous. While I would welcome anyone they send to me, I request Larry because he is the best of the best. Always on time. Always courteous. And when he leaves, I have total confidence that what he has done was done right.

01/21/20
 
fabulous service, fabulous people!!!!!

01/21/20
 
Always good service.

01/20/20
 
I have always received great Service from Reliable.

01/19/20
 
Jeremy does an outstanding job every time he comes to the house. Courteous, friendly, extremely knowledgeable and efficient. He is professional and personable, always does his job in an exemplary manner, and is one of the main reasons we stay committed to Reliable.

01/18/20
 
Our service experience was excellent!

01/18/20
 
Very courteous and qualified serviceman. Inspection performed satisfactory and promptly.

01/17/20
 
Thank you so much for your honesty, professionalism and just generally being so great to work with!

01/16/20
 
Excellent Service - Billy Clark is very thorough and knowledgeable about my Carrier heat pump, my Mitsubishi mini-split and my Generac Generator. Thank you!

01/16/20
 
VERY pleased with Reliable!!!!!!!!!!!!!!!

01/15/20
 
As always the service was reliable! The guys were very polite, efficient and clean & neat in appearance.

01/15/20
 
They were very accommodating to my schedule and the technician was on time and efficient.

12/22/19
 
I think Jeriame did a great job and he was very nice and professional. I much appreciate the job and info he provided!!
Jeraime F.
12/21/19
 
The BEST in Chattanooga Area!

12/21/19
 
We have always had great service with Reliable. They work around my schedule and are always on time or let me know when they will be at our home.

12/21/19
 
Joe was excellent

12/19/19
 
Was not able to get to the review. It keeps taking me to your website.
Joe R.
12/17/19
 
Hello, my heat was on this past Saturday and I called Reliable as I've used you in the past. A technician named Billy returned my call and was at my house within 30 minutes, and had my heat up and running within another 15 minutes. I was thoroughly impressed with Billy and the way he checked everything out. He was courteous, witty, and answered all of my thousand questions. Billy was fantastic and I hope that you as a company value having someone so great.
Billy C.
12/15/19
 
This is a good company with trustworthy employees who know their job. ** was on time, professional, courteous, and efficient. What more could you ask for? I have them regularly inspect and maintain my unit.
Jonathan S.
12/15/19
 
Reliable employees whether in the office or on site , are always friendly, helpful, knowledgeable and professional.

12/13/19
 
I really like Reliable, on time, good service, would and do recommend them to friends. Thank you, Scott Brown
Mike S.
12/11/19
 
My service person came out to do maintenance on my generac. He did his job well and even cleaned my outdoor unit leaving it looking as good as new---as he called it----leaving it looking like a lawn ornament. However, it wasn't just that. He discovered a water leak from somewhere else in my basement and not only informed me of it, but also helped me to move a couple pieces of furniture out of the way to keep them from being water damaged and then was kind enough to help me find the source of the leak. He did not have to take the extra time, but he cared enough about me, as a woman who had just lost her husband, to help above and beyond the call of duty. I have been with Reliable for years and years and they have always taken great care of our equipment. They are the best!
Billy C.
12/11/19
 
Cameron is the best!

12/10/19
 
As always pleased with the service from whoever tech comes out. Have had joe numerous times and always good to see him

12/07/19
 
We were very pleased with our service, and our serviceman Joe R
Joe R.
12/07/19
 
Nice guy and a funny sense of humor.

12/05/19
 
Larry G arrived on scheduled and began his work immediately. When completing the testing and adjustments, he informed me that all looked well. I am very satisfied and appreciate his professional work and courtesy. Thanks to Reliable for employing Larry.

12/05/19
 
Great service-will recommend to everyone!

12/05/19
 
Reliable provides reliable service at at fair price.

12/04/19
 
Mike did a great job explaining all that he did and what we could expect. Very professional

12/04/19
 
Every tech we have dealt with is great. Office staff is wonderful. Corbin is great also.... All around fantastic company. Fast, Reliable, Professional, Efficient and Fair. Can't ask for better.

12/03/19
 
Always courteous and respectful. They know their job and are very good at it. I trust them and have for years.

12/03/19
 
Last year our air went out in the hottest part of summer “On The Weekend”! I called everyone in the area and left messages, they are the only ones to call me back promptly. They came out, had the part on the truck and it was fixed within 30 minutes. It Wasn’t an expensive fix and I wasn’t overcharged. I will now use them for yearly maintenance and any repairs needed. They have my business!
Joe R.
12/02/19
 
Mike went to work right away after some explaining of what exactly he was going to do. Nice and courteous.

11/26/19
 

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