Jennings Heating Company - Our Reviews
Overall Rating
(1840 Reviews)
(501 Reviews)
(676 Reviews)
(235 Reviews)
(225 Reviews)
(92 Reviews)
(92 Reviews)
(18 Reviews)
(1 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Jennings Heating Company has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
|
Ryan B was really personable and professional. Thank you! And the woman who answers the phone in Akron was really friendly RYAN B. 03/08/17 |
|
|
|
|
|
Love Jennings and all the helpful employees JERRY M. 03/08/17 |
|
|
|
|
|
Dave did a good job services our furnaces. He was thorough in performing safety checks. DAVE B. 03/08/17 |
|
|
|
|
|
Ryan performed an excellent job in evaluating our water heater problem, finding only minor adjustment needed. RYAN B. 03/07/17 |
|
|
|
|
|
Ryan was extremely helpful in answering all of our questions concerning our fireplace, and even made suggestions for a better operating experience. He was prepared to examine all aspects of the problem with our fireplace, and carried out all diagnostics in a quick, efficient manner. Ryan was very courteous and pleasant. After finishing with the fireplace, he did a courtesy check on our furnace and hot water tank. We were very pleased with our service from Jennings, and would highly recommend them. RYAN B. 03/07/17 |
|
|
|
|
|
Woke up to a cold house Sunday Morning 2/26/2017. Called Jennings and got a service man by noon. He was very professional and had the spare part in his truck and made repairs. He also did a safety check and cleaned the burner. As an older person the cost seemed high but so is everything. I trust Jennings and will recommend them to everyone. RYAN B. 03/03/17 |
|
|
|
|
|
Jennings Heating and Cooling has always been a top rate company for service and product. Their service people and technicians are superior. JERRY M. 03/02/17 |
|
|
|
|
|
This was the best experience I've had with an HVAC company. They really went above and beyond to get my systems installed and running. Very professional service from the call center all the way through to the technicians. DAVID K., NICK G. 02/27/17 |
|
|
|
|
|
We needed to have GFCI outlets installed. From beginning to end the Jennings Team was very nice and understanding. They were quick and courteous. Cleaned up after they left! We will be calling Jennings Heating and Cooling for future needs. Thank you! TIM S. 02/27/17 |
|
|
|
|
|
Ben has been to our home (at least) twice and each time he was very thorough. First, he put covers on his shoes so there's no tracking in dirt. He provides information on what he's doing while he is doing it, and he explains the diagnosis, including the costs and the level of importance in deciding what to do. There is no hard sell. He sends the invoice with the description of what he has already told me, straight to our email. I appreciate having a confusing subject being made accessible to me, the homeowner. He is very efficient and professional. BEN W. 02/24/17 |
|
|
|
|
|
After 21 years, we just had our furnace and air conditioning unit replaced by Jennings Heating Company. About three months ago we had problems with the furnace and had the company out that we had been dealing with for the past 10 years for service and didn't like the attitude of the salesman. When we had trouble the second time, we called Jennings and were very impressed with the technician, who also came back 2 days later to explain our purchase options. We were very happy with him and bought. The installation team was courteous, explained everything, and cleaned up completely after themselves. I would highly recommend Jennings, based upon our experience. NICK G. 02/24/17 |
|
|
|
|
|
The technician arrived on time and was very professional and thorough. JEFF S. 02/23/17 |
|
|
|
|
|
Another good experience with Jennings. On time, friendly service man, Ryan, furnace running very efficently. RYAN B. 02/22/17 |
|
|
|
|
|
We were overcharged and trying to get a hold of billing, we have yet to talk to someone in billing. They charged us for the wrong thing that was installed. 02/21/17 |
|
|
|
|
|
Prompt with the appointment time. Performed his tasks in an efficient and timely manner. Answered all questions. BEN W. 02/20/17 |
|
|
|
|
|
Jennings has been our heating contractor for over fifty years. Service is always on time; work done well and efficiently; quality of product and service is excellent ANDY C. 02/20/17 |
|
|
|
|
|
We had an excellent experience. George was thorough and diligent in his work and explanation of how things will work. He had to install the air conditioner during a snow storm and did so without complaint. The work done to install a new furnace and AC was well done. the clean up was thorough and also well done. Our experience with Jennings both now and in the past has always been positive and we would recommend this company to anyone. GEORGE V. 02/18/17 |
|
|
|
|
|
Ryan was a thorough and hard worker and did an excellent job. He was personable and polite. I would recommend him to others. RYAN B. 02/18/17 |
|
|
|
|
|
Furnace still doesn't work. I did not ask for an inspection nor his opinions. I should not have let him talk me into the humidifier cleaning- he was not pushy or anything, in retrospect I would have changed the pas myself and saved in the $60 02/14/17 |
|
|
|
|
|
Team was very professional and thorough. Installed a generator took the time to make sure everything was installed properly, and I was educated on my new system. I use Jennings for all my maintenance work. Excellent company. GEORGE V., TIM S. 02/13/17 |
|
|
|
|
|
Excellent professional service for one of my Heat and Glo gas fireplace inserts was provided by Ryan B., a highly qualified technician. I had soot appearing in my larger fireplace suddenly, and Ryan thoroughly cleaned the entire system, removing the logs, cleaning the soot off the back of the liner, checking the gas lines, cleaning and replacing the logs, carefully hand-setting more embers, and cleaning the glass.
I had purchased these two fireplace inserts in 2002 from Jennings Heating and Cooling, and they were installed by them. The sale and installation was so positive and professional that they were the logical choice for this servicing. Although the smaller fireplace wasn't serviced, Ryan B. still took the time to show me how to remove the glass for cleaning.
Jennings provides a very valuable complimentary gas-line service check off the clock at the end of the service call. Ryan identified two small gas leaks in my furnace and water heater shutoff valves. Thank you, Ryan and Jennings Heating and Cooling, for being so thorough and helpful and for keeping myfamily and my home safe! RYAN B. 02/11/17 |
|
|
|
|
|
(no comment) JERRY M. 02/10/17 |
|
|
|
|
|
Professional, great communications, on time. JEFF S. 02/09/17 |
|
|
|
|
|
The jury is still out on my most recent work. I'm not sure if the problem is resolved yet or not. We may have the wrong humidifier on the furnace which was Jennings recommendation at the time of install of new furnace. That may not be the case. I don't know yet. 02/08/17 |
|
|
|
|
|
We have been customers of Jennings for many many years. We have always had "above and beyond" service and every tech who has checked our furnace and air conditioning has been extremely thorough, professional, and helpful. Through his keen observation, our recent technician noted a gas leak with our hot water tank that would have possibly been deadly, had it gone undetected. Thanks to his expertise, the problem was handled immediately and the hot water tank replaced, thus avoiding a very serious situation. We are grateful for this young technician and for this amazing company. The honesty and integrity of JENNINGS is superior! TYLER C. 02/08/17 |
|
|
|
|
|
Ryan was extremely helpful in answering all of our questions concerning our fireplace, and even made suggestions for a better operating experience. He was prepared to examine all aspects of the problem with our fireplace, and carried out all diagnostics in a quick, efficient manner. Ryan was very courteous and pleasant. After finishing with the fireplace, he did a courtesy check on our furnace and hot water tank. We were very pleased with our service from Jennings, and would highly recommend them. RYAN B. 02/06/17 |
|
|
|
|
|
Very good service experience and he is a very hard worker JEFF S. 02/04/17 |
|
|
|
|
|
Tyler was efficient, professional and polite. Knew what he needed to do and in reasonable time. I was very pleased. TYLER C. 02/04/17 |
|
|
|
|
|
Excellent customer service. Always pleased! TYLER C. 02/04/17 |
|
|
|
|
|
As always Jennings Heating including Nick was on time , helpful and very professional NICK G. 02/02/17 |
|
|
|
|
|
Technician Sean was very knowledgeable and helpful. Heat going out in the middle of a cold spell can be ones worst nightmare. having an older furnace I could have easily taken advantage of but this didnt happen. Sean walked me through everything step by step and what to keep my eye on for the future. will definitely use again for all service calls SEAN P. 01/30/17 |
|
|
|
|
|
Seemed very thorough in checking and cleaning my furnace. SHAWN S. 01/29/17 |
|
|
|
|
|
Ryan B. came to my house on January 10, 2017 because my fireplace was not working properly. He took the time to
carefully inspect my fireplace and inform me about what
he was doing. I wish all young people were like Ryan B. RYAN B. 01/25/17 |
|
|
|
|
|
Jennings Heating is a great company. They have been great from install through maintenance! Their prices are competitive and their sales and service teams are fantastic! TYLER C. 01/23/17 |
|
|
|
|
|
Jennings Heating is a great company. They have been great from install through maintenance! Their prices are competitive and their sales and service teams are fantastic! TYLER C. 01/23/17 |
|
|
|
|
|
Nice job and a great help--and quick! RYAN B. 01/23/17 |
|
|
|
|
|
Both Steve as well as Dustin were complete Gentlemen. Their spirit for the job that was before them wasn't rushed. They took their expertise to the limit. They started the work on time and totally cleaned up before they left the house... When I would ask questions they would explain In detail the answer given. Both my husband and I are very satisfied with services rendered. Thank You And God Bless DUSTIN B., STEVE R. 01/20/17 |
|
|
|
|
|
Tim was excellent! Patient, knowledgeable, flexible, courteous. He did a fabulous job for us. Highly recommend!!! TIM S. 01/20/17 |
|
|
|
|
|
Jeff was great. He fixed everything that was wrong. Explained everything and was very thorough. Will call again. JEFF S. 01/20/17 |
|
|
|
|
|
(no comment) SHAWN S. 01/19/17 |
|
|
|
|
|
Dave B did a fantastic job on my furnace problem. He was a very friendly and knowledgeable man and showed me exactly what he was going to do on the furnace. I will recommend Dave B highly and will tell my friends of my experience. DAVE B. 01/19/17 |
|
|
|
|
|
Andy with Jennings Heating was very thorough and professional. Will call them again for furnace/AC check up or if we have a problem. ANDY C. 01/19/17 |
|
|
|
|
|
We had two days of projects completed this week by Jennings Heating and were VERY satisfied with the work on both of them! Three people from Jennings were involved: Nick, Dustin and Tim. Each was very competent and all were hard workers. They took pride in their work and did a very good job. There was a great deal of transit in and out of our house in poor weather and with much equipment; they were unfailingly careful to protect our floors and property and to keep the work space and transit areas clean. On top of all that they were considerate and personable. I will certainly be recommending Jennings Heating again in the future based on our exceptional experience with them this week! DUSTIN B., NICK G. 01/19/17 |
|
|
|
|
|
Tyler was prompt, courteous, informative, and professional. I highly recommend Jennings Heating and Cooling! TYLER C. 01/18/17 |
|
|
|
|
|
Ryan B. from Jennings Heating was very courteous, knowledgeable, and answered all my questions. He was great in explaining my options, ordering parts and getting our furnace back up and running. RYAN B. 01/18/17 |
|
|
|
|
|
Knowledgeable and pleasant. Listened well and responded well. I would recommend Tyler and his work to anyone. TYLER C. 01/13/17 |
|
|
|
|
|
(no comment) RYAN B. 01/13/17 |
|
|
|
|
|
Our technician, Tyler, was on-time and very friendly. He took special care to ensure that he did not track dirt into our house and was very thorough in his inspection and explaining all issues found. Very happy with the service! TYLER C. 01/13/17 |
|
|
|
|
|
Jennings is one of the best heating &air conditioner company's in the area.
David B is an excellent technician;he knows his business!
I would recommend them to everyone. DAVE B. 01/12/17 |
|
|
|
|
|
The first Sean installed my aprilaire incorrectly. The second Sean was able to identify and fix the problem created by the 1st Sean. We paid a lot of $$ for poor workmanship. I could recommend Sean 2. 01/11/17 |
|
|
|
No affiliation exists between ReviewBuzz and any of the review site organizations
or systems listed on this page.