Jennings Heating Company - Our Reviews
Overall Rating
(1840 Reviews)
(501 Reviews)
(676 Reviews)
(235 Reviews)
(225 Reviews)
(92 Reviews)
(92 Reviews)
(18 Reviews)
(1 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Jennings Heating Company has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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I just had a small electrical job done. Tim did the repair and did a safety check. Extremely happy with the service. Tim is such a personable young man and I would not hesitate to call again should I need more work done. TIM S. 01/10/17 |
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I had a small electrical job performed. Tim fixed my problem and then did a safety check of my electrical system. He is a personable young man and very happy with his service. I would not hesitate to call again. TIM S. 01/10/17 |
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Matt does a great job! MATTHEW L. 01/10/17 |
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Matt is a phenomenal technician. He came within the scheduled time, was able to solve the issue with my furnace and offered solutions to prolong the life of my furnace. He also checked my hot water heater. He's very knowledgeable and I could tell that he really does love what he does. I was so impressed that I had to call Jennings when he left to let them know what a great technician he is. MATTHEW L. 01/06/17 |
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Sean came just as arranged, calling first. He evaluated the problem carefully after I described it. Although finding nothing wrong, he provided a thorough cleaning (which had not been done) and advised me to call immediately if the problem recurred. It hasn't. SEAN P. 01/04/17 |
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NO COMPLAINTS. EVERYTHING SEEMS TO BE WORKING OK. I GAVE A REFERRAL TO THE INSTALLER TO FOLLOW UP GEORGE V. 01/04/17 |
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Very thorough and positive attitude of tech. TYLER C. 01/04/17 |
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Matt was an awesome technician. Very knowledgeable and polite. Jennings heating and cooling is an amazing business. Would recommend to everyone! MATTHEW L. 01/04/17 |
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(no comment) DAVID K., NICK G. 01/04/17 |
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This was our first time using Jennings Heating and Air and will not be our last! From our initial contact call to saying Goodbye after the furnace was repaired the entire service call was Excellent in every way. Sean was awesome, friendly, knowledgeable and explained everything in plain non technical language! I highly recommend Jennings AND Sean to anyone considering using them. SEAN P. 01/03/17 |
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Over the years have had different HVAC companies check my furnace and a/c. Switched to Jennings last year and so far very pleased. Sean was out last week to check the furnace and was extremely polite, thorough and very kind to the dogs.
Getting a quote for a whole new system this week and hope I don't have an over zealous sales pitch. If the sales staff is anything like their technicians, I'm sure it will be a great experience. SEAN P. 01/01/17 |
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Jennings Heating is the best. Service is excellent. A-1. RYAN B. 12/31/16 |
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(no comment) DUSTIN B. 12/31/16 |
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New furnace, humidifier, and hot water tank install. The install team were on time, professional, and worked extremely hard the entire day. Would absolutely recommend Jennings! RYAN T., NICK G. 12/30/16 |
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The service technician, service estimator and install technician all performed in a highly professional manor. The service and furnace install were both done quickly. SHAWN S. 12/27/16 |
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Dave arrived on time and did a good job servicing my furnace. DAVE B. 12/27/16 |
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The technician is very knowledgeable and courteous. The job is done and the site is left clean. ANDY C. 12/26/16 |
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The Jennings tech, Ben, was very thorough and had a good attitude towards his work. BEN W. 12/25/16 |
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Very polite and professional. Tech was very helpful and got us back and running quickly! Thanks to Jennings Heating. SHAWN S. 12/24/16 |
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Sean was thorough and efficient in repairing my furnace. He took time to explain what he was doing during the repair. Thanks, Sean! Merry Christmas! SEAN P. 12/23/16 |
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Nate was awesome, he came out with an evening emergency hot water tank call and came back the next morning and installed a brand new heater.... He also gave me a refresher course on how to use my remote control gas fireplace.... Nothing but complete customer service !! RYAN B. 12/23/16 |
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(no comment) TYLER C. 12/23/16 |
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Greg was awesome. But the flat rate pricing was not a good thing. Problem was the igniter. A $25 part that took about 10 minutes to replace. To justify the ridiculous $330 charge Greg fidgeted around for about 45 minutes. Still, 45 minutes tech time and a $ 25 part...... $330???? Simply outrageous. Fair rate would have been about $150. ($ 80 service call, 15 minutes tech time on site $45 and the $ 25 part. Will not use Jennings again. The service was quick and responsive, Greg was awesome but their pricing is way out of line. GREG B. 12/23/16 |
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I've been a Jennings customer for more than 12 years and have always been satisfied with their service. SEAN P. 12/22/16 |
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There is no one that would better service their customers than Jennings. They do it right the first time and follow up to be sure you are satisfied. Thank you Jennings. RYAN B. 12/22/16 |
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I can not say enough good things about our experience. From my first phone call for a service call, to the service tech (shawn), to the sales guy (Dan), then the guy who came to measure and the installer (David)...all very knowledgeable, professional and so kind. You can tell this company is grounded and really cares about their clients.
Thank you Jennings for everything. You have new loyal customers. So glad we googled and that jennings popped up in that search.
We have already been referring people to you!! DAVID K. 12/21/16 |
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I can not say enough good things about our experience. From my first phone call for a service call, to the service tech (shawn), to the sales guy (Dan), then the guy who came to measure and the installer (David)...all very knowledgeable, professional and so kind. You can tell this company is grounded and really cares about their clients.
Thank you Jennings for everything. You have new loyal customers. So glad we googled and that jennings popped up in that search.
We have already been referring people to you!! DAVID K. 12/21/16 |
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Jeff did a great job in getting our boiler up to speed. Very happy with his work. JEFF S. 12/21/16 |
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Great job friendly tech ANDY C. 12/20/16 |
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I found our Jennings technician, David B****, to be professional and friendly. He worked hard and did a great job. DAVE B. 12/20/16 |
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I have had Andy before and he always does an outstanding job. I have been a Jennings since my family first moved to Akron in the mid 1970's. ANDY C. 12/20/16 |
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Jennings is great. I've had a contract with them for several years now and will continue. I believe we had Tyler on Friday. He even took the time to show us how to program the thermostat. Everyone has always been friendly and helpful. TYLER C. 12/19/16 |
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Jennings is great. I've had a contract with them for several years now and will continue. I believe we had Tyler on Friday. He even took the time to show us how to program the thermostat. Everyone has always been friendly and helpful. TYLER C. 12/19/16 |
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Great Service Great Company. Been using them for years SHAWN S. 12/17/16 |
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(no comment) JEFF S. 12/17/16 |
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Problem with the furnace was diagnosed quickly and I was given options to consider - pleasant repairman and salesman, professional service. SEAN P. 12/16/16 |
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Sean P. from Jennings is very professional and friendly. The company had him to our house the same day we called to fix our furnace and now we have heat again. SEAN P. 12/16/16 |
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Appointment scheduled weeks in advance. My appt. slot was 7:30-9:00 am. I was told I was the very first appt. of day. At 8:15 am, I called to confirm appt. and was told someone was on the road. My husband received a at work to "verify" the appt. 10 minutes later from someone else at the company and stated that they couldn't get a hold of anyone and did we want to re-schedule? Lots of lack of communication at company and then the it was turned around on me that it was my fault. 12/16/16 |
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From my first meeting with Dan in sales, I felt assured this was a great company. The results in energy cost savings are as promised and excellent. The service is prompt and courteous. The one thing I truly appreciate over all is the fact that the service techs are not always trying to sell me something I really don't need or want. I worked in sales and understand the whole "Upsell" approach. In that Jennings does not "Upsell" I feel I can trust them when I may be told I actually do need something. BEN W. 12/15/16 |
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We have been using Jennings for over 13 years, and we are extremely satisfied and pleased with the service that the company provides. Furthermore, the technicians we have had over the years [most recently, Matthew L.] have been wonderful. They are knowledgeable, experienced, and friendly. In all of the years that we have used the company, we have experienced no problems with the service or the personnel.
We will continue to be Jennings customers! MATTHEW L. 12/15/16 |
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I was VERY pleased with the service on my furnace that was done by Sean. He was professional and thorough. But more than that he made sure I understood what he was doing and carefully discussed how I could improve the functioning of my furnace. I was very impressed with the quality of his visit. SEAN P. 12/15/16 |
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With having a furnace down, Jennings was very responsive to sending a technician out same day to diagnose the problem and was able to do an install of a new furnace the very next day. Sales team is very knowledgeable and Installation team very curteous and professional. Thank you Jennings JERRY M. 12/15/16 |
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Tyler was very professional,courteous and very helpful. Please say thank you again
for all he has done.
Happy holidays TYLER C. 12/14/16 |
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Ryan showed up on time and was able to fix the problem with our gas fireplace that 2 other servicemen were unable to. He was friendly and professional. RYAN B. 12/14/16 |
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Sean P. Was very friendly, efficient and professional in his work. He informed us of a problem, which he promptly corrected. We would recommend to anyone with a problem or just a service call. SEAN P. 12/12/16 |
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Stephen and I are very glad to have had the Gentleman from Jennings, David, come to our home to service our heater. He was very thorough and found a gas leak we never knew was there. The leak has been repaired and we are looking forward to the installation of our April Aire on Monday! DAVE B. 12/09/16 |
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Matt did a great job checking out my furnace and I would definitely recommend him to my neighbors, friends, and family. MATTHEW L. 12/08/16 |
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I have been working with Jennings for the past 5 years - they are amazing. Great service, very professional.
LikeShow more reactionsComment PATRICK S. 12/08/16 |
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(no comment) DAVE B. 12/08/16 |
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Great Service Great Company. Been using them for years JERRY M. 12/07/16 |
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